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Best Property Management Companies in Rochester

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2023
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MMT Property Group, LLC logo
FEATURED
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MMT Property Group, LLC

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620 Park Ave Ste 323, Rochester, NY 14607
  • Maintenance
  • Marketing
  • Leasing
  • Tenant Screening
  • Property Inspection
  • Property Assessment

Business Description

MMT Property Group LLC is a property management company in Rochester that has been in the real estate industry since 2003. It specializes in all phases of real estate management, including rehabilitation and leasing, with a portfolio of over 200 units throughout the surrounding communities. MMT provides tenants and owners with income reports, tenant alerts, maintenance invoices, and monthly statements. The company communicates with management clients through various media sources, including text alerts and personalized web portals that offer real-time access to a property's recent activities. MMT Property Group has an in-house crew of technicians to handle repair work.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.1
Google
4.1 / 5 (11)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––

Price: Call for estimate

Torres Turn Key Property Management LLC logo
FEATURED
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Call for quote

Torres Turn Key Property Management LLC

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645 Norton St, Rochester, NY 14621
  • Maintenance
  • Marketing
  • Tenant Screening

Business Description

Torres Turn Key Property Management, LLC, assists real estate investors in Rochester. It provides comprehensive property management solutions, ranging from advertising and tenant screening to leasing and payment collection. To keep a client's investment in top condition, the company's staff members regularly conduct maintenance inspections and organize repairs. They also provide property owners with monthly computerized reports on all income and expenses incurred by their properties, ensuring that their ROI is maximized while meeting their financial goals. The company opened its doors in 2016.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Yelp
4.0 / 5 (22)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Call for quote

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DiMarco Group logo
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DiMarco Group

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1950 Brighton Henrietta Town Line Rd, Rochester, NY 14623
  • Tenant Screening
  • Property Inspection
  • Property Maintenance

Business Description

DiMarco Group is a full-service real estate development company serving clients in Rochester. It provides management services to help residential and commercial property owners minimize vacancies and maximize tenant retention through its Baldwin Real Estate unit. The Institute of Real Estate Management has recognized the property management company as an Accredited Management Organization. DiMarco Group was established as a general contractor in 1910. It has transformed into a development company that employs modern designs and building concepts to meet 21st-century real estate needs.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.2

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Eastside Realty Management logo
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Eastside Realty Management

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520 Monroe Ave, Rochester, NY 14607
  • Tenant Screening
  • Rent collection

Business Description

Eastside Realty Management has been meeting the needs of residential and commercial clients within Rochester and other neighboring metros since 2017. Its staff is partnered with Tickle Real Estate in providing property management services, such as ongoing communication, rental screening, comprehensive accounting, and regular inspections. The company also offers repair, maintenance, lawn care, and interior and exterior remodeling solutions to help keep properties in shape. Its owner, Robert "Sarge" McMinn, is a former Marine who has at least 12 years of retail management experience.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3
Facebook
4.8 / 5 (33)
Google
4.5 / 5 (8)
Yelp
1.5 / 5 (6)
G & M Properties logo
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G & M Properties

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2024 West Henrietta Rd. Suite 2D, Rochester, NY 14623
  • Marketing
  • Leasing

Business Description

G & M Properties is a full-service property management company serving the Rochester community. It helps customers eliminate their stress by utilizing an owner portal mobile application and maximizing their investment potential by providing management services, including marketing, leasing assistance, and full-service maintenance. With 40 years of combined real estate experience, the company also helps buyers and sellers achieve their investment goals. G & M Properties is a New York State Association of Realtors and the Greater Rochester Association of Realtors member.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
3.8
Facebook
5.0 / 5 (3)
Yelp
2.5 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Gallagher Property Management logo

Gallagher Property Management

1504 Scottsville Rd, Rochester, NY 14623
  • Marketing
  • Collection
  • Leasing
  • Accounting Services
  • Property Inspection
  • Property Assessment

Business Description

Gallagher Property Management provides services that include full property management, maintenance and rehabilitation, new purchases, and sales to clients in Rochester and all of Monroe County. Its team works with local, out of state, and out of the country property owners. Those looking for new properties to rent can simply fill out the application form online. Rental property owners are also given access to the owner portal where they get information on new and pending properties, inspection details, and maintenance records.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Horizon Management logo

Horizon Management

1320 Buffalo Road Suite 201, Rochester, NY 14624
  • Rent collection

Business Description

Horizon Management is a property management company that serves clients in Rochester and nearby areas. The company assists property owners with advertising available units, negotiating lease terms, screening tenants, collecting rent, coordinating maintenance schedules, and addressing tenant complaints. It also handles property inspections for owners who are looking to list their property. Horizon Management offers consultations and initial property set-ups for first-time real estate investors. The company's property management team has over 35 years of combined industry experience.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Key Performance Property Management logo
Visit WebsiteWebsite

Key Performance Property Management

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2144 Brighton Henrietta Town Line Road, Suite 200, Rochester, NY 14623
  • Tenant Screening
  • Property Maintenance
  • Rent collection

Business Description

Key Performance Property Management serves clients in Rochester and the surrounding communities. The company has been working with rental homeowners and tenants for almost a decade, offering a variety of property management solutions. Its services include marketing the property to potential renters, screening tenants, managing resident concerns, collecting rent, and conducting regular maintenance. The company also provides owners with portfolio growth planning solutions, asset management, and financial analysis. Owner and principal broker Michael Slusser started his real estate career in 2011.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6
Google
4.6 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Park Oxford Properties logo
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Park Oxford Properties

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267 Oxford Street, Rochester, NY 14607
  • Accounting Services

Business Description

Park Oxford Properties offers services to landlords, investors, and real estate owners in Rochester. The company assists clients in maximizing their profits by helping them handle or manage their rental homes and apartments. Its property management services include tenant screening, marketing, accounting, and inspections to maintain property conditions, improve financial flow, and find suitable tenants. Park Oxford Properties is a family-owned and family-operated company that has been serving the local community since 1972.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Google
4.0 / 5 (8)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Platinum Properties & Asset Management, LLC logo
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Platinum Properties & Asset Management, LLC

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1430 Lake Ave, Rochester, NY 14615
  • Collection

Business Description

Platinum Properties & Asset Management LLC has provided residents of the Rochester area with property management services for more than 20 years. The company offers rent collection, background checks, lead paint clearance, certificates of occupancy, eviction assistance, and guidance concerning local building codes. Platinum Properties also provides a trash-out service, removing leftover belongings from former tenants and restoring the home to its ideal condition. Its other areas of expertise range from tenant rights and responsibilities to section 8 housing and DSS housing vouchers.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Yelp
4.0 / 5 (22)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
The Key to Rentals LLC logo
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The Key to Rentals LLC

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10 East Main Street, Victor, NY 14564
  • Maintenance
  • Collection
  • Accounting Services
  • Tenant Screening

Business Description

The Key to Rentals LLC is a property management company serving investors and rental owners in various metros, including Rochester. The company strives to help clients efficiently run their rental business by handling laborious work like market analysis, applicant screening, rent collection, maintenance, and inspections. The Key to Rentals' staff also prepares periodic financial reports accessible to owners through an online portal. The company is an NYS licensed real estate broker, while its owner, Paul Rowan, has more than two decades of real estate industry background.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (29)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––

Frequently Asked Questions

  • What is property management?

    Property management is the business of controlling and overseeing real estate, including residential and commercial rental properties. These professionals handle general maintenance and day-to-day operations on behalf of the property owner. They’re responsible for marketing properties, finding and screening tenants, collecting rent, and preparing units between leases. They may also handle repairs, evictions, and any problems that arise.

  • What does a property manager do?

    Professional property managers perform critical tasks throughout the leasing life cycle, from preparing a rental property, through tenant move-ins and move-outs. They can also provide referrals for legal advice, home repairs, and services that aren’t covered by the management agreement. Here are some of their key responsibilities:

    • Marketing and listing vacant units
    • Processing applications and screening tenants
    • Conducting quarterly and annual inspections
    • Orchestrating move-in procedures
    • Coordinating maintenance and repairs
    • Collecting rent and applying penalties
    • Conducting move-out inspections and returning deposits
    • Handling evictions and posting quit notices
    • Complying with fair housing regulations
    • Compiling monthly expense reports
    • Preparing annual tax documents

  • How much do property management companies charge?

    Property management fees can vary substantially depending on the size of the property, number of units, and scope of service. Property owners can expect to pay one month of rent to fill vacant properties and 10% of the gross cash flow to manage the property. Investors should also account for monthly maintenance, contributions to a reserve repair fund, and early termination fees if they decide to cancel the property management contract. Evictions and other non-routine services typically cost extra.

  • How do I manage a rental property from out of state?

    Managing a property isn’t easy, and the job is even more difficult for out-of-state landlords. Thorough tenant screenings are the best way to prevent many common problems. Landlords should also maintain strong relationships with neighbors who can alert them if anything goes wrong. Investors who prefer a more hands-on approach should consider hiring a property manager to represent their interests.

  • Does a property manager need a real estate license?

    Yes, in most states, property managers must have a real estate license to advertise rentals, show properties, sign lease agreements, collect rent, and perform other fiduciary activities. A community association manager license or similar certification may also be required for professionals who want to work for an HOA or apartment complex, although this credential is optional in most states.

  • How do I find a good property management company?

    Property managers differ significantly in their approach and level of expertise. It’s important for owners to screen potential candidates to ensure that they're choosing the most qualified professional. Here are a few questions to ask during the interview:

    • How many units do you manage?
    • How big is your staff?
    • Do you have a maintenance crew?
    • How long does it take to fill vacant units?
    • What happens if my tenant doesn’t pay on time?
    • Have you ever filed an eviction?
    • What type of communication can clients expect from you?

  • Do property management companies find tenants for rental properties?

    Yes, finding tenants and filling vacancies are key responsibilities for property managers. These professionals are responsible for advertising the property, and they handle all inquiries, applications, and showings. To find the most qualified tenants, managers perform background and credit checks, verify references, and confirm the applicant’s employment information, which can prevent problems and extra costs down the road.