Expertise.com

2024

Last updated:

Best Property Management Companies in Rochester

Our Recommended Top 10

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls

Our goal is to connect people with the best local professionals. We scored Rochester Property Management Companies on more than 25 variables across five categories, and analyzed the results to give you a hand-picked list of the best.

50Reviewed

34Curated

10Top Picks

Learn about our selection process.

Providers

featured provider = Featured Provider

620 Park Ave Ste 323, Rochester, NY 14607

Expertise.com Rating

Review Sources

Google
4.6 (85)
Yelp
1.0 (2)

Why choose this provider?

MMT Property Group LLC is a property management company in Rochester that has been in the real estate industry since 2003. It specializes in all phases of real estate management, including rehabilitation and leasing, with a portfolio of over 200 units throughout the surrounding communities. MMT provides tenants and owners with income reports, tenant alerts, maintenance invoices, and monthly statements. The company communicates with management clients through various media sources, including text alerts and personalized web portals that offer real-time access to a property's recent activities. MMT Property Group has an in-house crew of technicians to handle repair work.

  • Maintenance
  • Marketing
  • Leasing
  • Tenant Screening
  • Property Inspection
  • Property Assessment

645 Norton St, Rochester, NY 14621

Expertise.com Rating

Review Sources

Yelp
4.0 (22)

Why choose this provider?

Torres Turn Key Property Management, LLC, assists real estate investors in Rochester. It provides comprehensive property management solutions, ranging from advertising and tenant screening to leasing and payment collection. To keep a client's investment in top condition, the company's staff members regularly conduct maintenance inspections and organize repairs. They also provide property owners with monthly computerized reports on all income and expenses incurred by their properties, ensuring that their ROI is maximized while meeting their financial goals. The company opened its doors in 2016.

  • Maintenance
  • Marketing
  • Tenant Screening

2024 West Henrietta Rd. Suite 2D, Rochester, NY 14623

Expertise.com Rating

Review Sources

Facebook
5.0 (3)
Yelp
2.5 (3)

Why choose this provider?

G & M Properties is a full-service property management company serving the Rochester community. It helps customers eliminate their stress by utilizing an owner portal mobile application and maximizing their investment potential by providing management services, including marketing, leasing assistance, and full-service maintenance. With 40 years of combined real estate experience, the company also helps buyers and sellers achieve their investment goals. G & M Properties is a New York State Association of Realtors and the Greater Rochester Association of Realtors member.

  • Marketing
  • Leasing

1430 Lake Ave, Rochester, NY 14615

Expertise.com Rating

Review Sources

Yelp
4.0 (22)

Why choose this provider?

Platinum Properties & Asset Management LLC has provided residents of the Rochester area with property management services for more than 20 years. The company offers rent collection, background checks, lead paint clearance, certificates of occupancy, eviction assistance, and guidance concerning local building codes. Platinum Properties also provides a trash-out service, removing leftover belongings from former tenants and restoring the home to its ideal condition. Its other areas of expertise range from tenant rights and responsibilities to section 8 housing and DSS housing vouchers.

  • Collection

1320 Buffalo Road Suite 201, Rochester, NY 14624

Expertise.com Rating

Review Sources

Google
5.0 (2)

Why choose this provider?

Horizon Management is a property management company that serves clients in Rochester and nearby areas. The company assists property owners with advertising available units, negotiating lease terms, screening tenants, collecting rent, coordinating maintenance schedules, and addressing tenant complaints. It also handles property inspections for owners who are looking to list their property. Horizon Management offers consultations and initial property set-ups for first-time real estate investors. The company's property management team has over 35 years of combined industry experience.

  • Rent collection

267 Oxford Street, Rochester, NY 14607

Expertise.com Rating

Review Sources

Google
4.0 (8)

Why choose this provider?

Park Oxford Properties offers services to landlords, investors, and real estate owners in Rochester. The company assists clients in maximizing their profits by helping them handle or manage their rental homes and apartments. Its property management services include tenant screening, marketing, accounting, and inspections to maintain property conditions, improve financial flow, and find suitable tenants. Park Oxford Properties is a family-owned and family-operated company that has been serving the local community since 1972.

  • Accounting Services

520 Monroe Ave, Rochester, NY 14607

Expertise.com Rating

Review Sources

Facebook
4.7 (57)
Google
4.0 (12)
Yelp
1.7 (6)

Why choose this provider?

Eastside Realty Management has been meeting the needs of residential and commercial clients within Rochester and other neighboring metros since 2017. Its staff is partnered with Tickle Real Estate in providing property management services, such as ongoing communication, rental screening, comprehensive accounting, and regular inspections. The company also offers repair, maintenance, lawn care, and interior and exterior remodeling solutions to help keep properties in shape. Its owner, Robert "Sarge" McMinn, is a former Marine who has at least 12 years of retail management experience.

  • Tenant Screening
  • Rent collection

1504 Scottsville Rd, Rochester, NY 14623

Expertise.com Rating

Review Sources

Yelp
3.0 (2)

Why choose this provider?

Gallagher Property Management provides services that include full property management, maintenance and rehabilitation, new purchases, and sales to clients in Rochester and all of Monroe County. Its team works with local, out of state, and out of the country property owners. Those looking for new properties to rent can simply fill out the application form online. Rental property owners are also given access to the owner portal where they get information on new and pending properties, inspection details, and maintenance records.

  • Marketing
  • Collection
  • Leasing

1950 Brighton Henrietta Town Line Rd, Rochester, NY 14623

Expertise.com Rating

Why choose this provider?

DiMarco Group is a full-service real estate development company serving clients in Rochester. It provides management services to help residential and commercial property owners minimize vacancies and maximize tenant retention through its Baldwin Real Estate unit. The Institute of Real Estate Management has recognized the property management company as an Accredited Management Organization. DiMarco Group was established as a general contractor in 1910. It has transformed into a development company that employs modern designs and building concepts to meet 21st-century real estate needs.

  • Tenant Screening
  • Property Inspection
  • Property Maintenance

10 East Main Street, Victor, NY 14564

Expertise.com Rating

Review Sources

Google
5.0 (29)

Why choose this provider?

The Key to Rentals LLC is a property management company serving investors and rental owners in various metros, including Rochester. The company strives to help clients efficiently run their rental business by handling laborious work like market analysis, applicant screening, rent collection, maintenance, and inspections. The Key to Rentals' staff also prepares periodic financial reports accessible to owners through an online portal. The company is an NYS licensed real estate broker, while its owner, Paul Rowan, has more than two decades of real estate industry background.

  • Maintenance
  • Collection
  • Accounting Services

FAQs

  • What is property management?

    Property management is the business of controlling and overseeing real estate, including residential and commercial rental properties. These professionals handle general maintenance and day-to-day operations on behalf of the property owner. They’re responsible for marketing properties, finding and screening tenants, collecting rent, and preparing units between leases. They may also handle repairs, evictions, and any problems that arise.

  • What does a property manager do?

    Professional property managers perform critical tasks throughout the leasing life cycle, from preparing a rental property, through tenant move-ins and move-outs. They can also provide referrals for legal advice, home repairs, and services that aren’t covered by the management agreement. Here are some of their key responsibilities:

    • Marketing and listing vacant units
    • Processing applications and screening tenants
    • Conducting quarterly and annual inspections
    • Orchestrating move-in procedures
    • Coordinating maintenance and repairs
    • Collecting rent and applying penalties
    • Conducting move-out inspections and returning deposits
    • Handling evictions and posting quit notices
    • Complying with fair housing regulations
    • Compiling monthly expense reports
    • Preparing annual tax documents

  • How much do property management companies charge?

    Property management fees can vary substantially depending on the size of the property, number of units, and scope of service. Property owners can expect to pay one month of rent to fill vacant properties and 10% of the gross cash flow to manage the property. Investors should also account for monthly maintenance, contributions to a reserve repair fund, and early termination fees if they decide to cancel the property management contract. Evictions and other non-routine services typically cost extra.

  • How do I manage a rental property from out of state?

    Managing a property isn’t easy, and the job is even more difficult for out-of-state landlords. Thorough tenant screenings are the best way to prevent many common problems. Landlords should also maintain strong relationships with neighbors who can alert them if anything goes wrong. Investors who prefer a more hands-on approach should consider hiring a property manager to represent their interests.

  • Does a property manager need a real estate license?

    Yes, in most states, property managers must have a real estate license to advertise rentals, show properties, sign lease agreements, collect rent, and perform other fiduciary activities. A community association manager license or similar certification may also be required for professionals who want to work for an HOA or apartment complex, although this credential is optional in most states.

  • How do I find a good property management company?

    Property managers differ significantly in their approach and level of expertise. It’s important for owners to screen potential candidates to ensure that they're choosing the most qualified professional. Here are a few questions to ask during the interview:

    • How many units do you manage?
    • How big is your staff?
    • Do you have a maintenance crew?
    • How long does it take to fill vacant units?
    • What happens if my tenant doesn’t pay on time?
    • Have you ever filed an eviction?
    • What type of communication can clients expect from you?

  • Do property management companies find tenants for rental properties?

    Yes, finding tenants and filling vacancies are key responsibilities for property managers. These professionals are responsible for advertising the property, and they handle all inquiries, applications, and showings. To find the most qualified tenants, managers perform background and credit checks, verify references, and confirm the applicant’s employment information, which can prevent problems and extra costs down the road.

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