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Best Property Management Companies in Wilmington

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Chestnut Property Management logo
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Chestnut Property Management

PO Box 2196, Wilmington, NC 28402
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  • Maintenance

Business Description

A property manager in Wilmington, Chestnut Property Management has been serving landlords and tenants for over 15 years. Its mission is to establish and maintain an open line of communication between property owners and tenants. The company's professionals maximize the use of technology to market vacant properties and attract potential tenants in a timely manner. They also screen tenants and facilitate business operations, including rent collection, repair and maintenance, and financial reporting. Furthermore, they help improve existing processes to minimize costs and maximize profit.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3
Google
4.2 / 5 (27)
Facebook
5.0 / 5 (2)
Cotton Property Management logo
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Cotton Property Management

5710 Oleander Dr. Suite 108, Wilmington, NC 28403
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  • Marketing
  • Collection
  • Leasing
  • Accounting Services
  • Tenant Screening
  • Property Inspection

Business Description

Cotton Property Management serves residential property owners and landlords in Wilmington. Its services include management of tenant and landlord relationships, rental property advertisement, tenant application screening and processing, home maintenance and repair, rent collection, and accounting. It provides owners with an online portal to allow access to real-time property records. Bradley Cotton, a property manager and the owner of the business, has chaired one of the divisions of Cape Fear Association of Realtors. He is fluent in Spanish and finds opportunities to connect with the local Latino community.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.7 / 5 (87)
Facebook
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Delmar Properties, LLC logo
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Delmar Properties, LLC

210 North 6th Street, Wilmington, NC 28401
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  • Marketing

Business Description

Delmar Properties, LLC offers real estate and property management services for homeowners and renters in the Wilmington area. The firm caters to clients that seek real estate marketing support and other services related to tenant vetting and relationship management. For potential tenants, Delmar Properties also provides information on properties for rent and sale in the region's historic district and beach communities. The company is owned and operated by Mary Delmar, a broker and realtor with over two decades of business experience.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.2
Google
4.5 / 5 (19)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
GOProperty Management logo
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GOProperty Management

1908 Eastwood Road, Wilmington, NC 28403
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  • Property Inspection

Business Description

GOProperty Management, LLC, has been handling community, condominium, and homeowner associations in Wilmington since 2006. The company guides members of the board in decision making, policy creation, budget proposals, and risk management. Professionals in the firm also assist community associations in project implementation, property inspections, and contractor bid preparations. The company operates a 24/7 customer service platform for clients and conducts assessment reviews of association leaders. GOProperty Management, LLC, is a member of the international organization Community Association Institute.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3
Google
4.3 / 5 (93)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Intracoastal Long-Term Rentals logo
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Intracoastal Long-Term Rentals

6841 Wrightsville Avenue, Wilmington, NC 28403
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  • Maintenance
  • Marketing
  • Collection
  • Accounting Services
  • Tenant Screening
  • Property Inspection

Business Description

Intracoastal Long-Term Rentals manages residential properties in Wilmington and the Southern Coast of North Carolina. Founded in 1976, the company has a team of professional managers that offers a range of services including long-term rental management and full property management. In particular, they help owners with rental analysis, marketing, property showing, and tenant screening. They also inspect and maintain the property, collect rent, and conduct evictions on behalf of the owners whenever necessary.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.2
Google
4.2 / 5 (48)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
PM Real Estate logo
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PM Real Estate

6331 Oleander Drive, Wilmington, NC 28403
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  • Tenant Screening

Business Description

PM Real Estate delivers management solutions to investors, property owners, and tenants throughout the Greensboro, Winston-Salem, and High Point areas. Established in 2013 as an affiliate of Priestly Management Company, the team of managers also serves the coastal regions of Wilmington to Charlestons. The team takes care of rental properties, protects and enhances property investments, and helps renters find the right home. It guides clients throughout the process of rental investment, including marketing, tenant screening, and maintenance.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.2
Google
4.2 / 5 (10)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Real Property Management Champion logo
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Real Property Management Champion

1430 Commonwealth Drive, Wilmington, NC 28403
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  • Tenant Screening

Business Description

Providing property management services in Wilmington and its surrounding areas for over three decades, Real Property Management Champion specializes in single-family and multi-family properties. Led by Kirk McGary, the firm employs a trained staff to maintain 24/7 communication with property owners. Property management services that Real Property offers include property assessment, marketing, tenant screening, and property maintenance. The company has been featured in publications and news like The Wall Street Journal and Entrepreneur Magazine.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (33)
Facebook
5.0 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Shaw Real Estate, LLC logo
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Shaw Real Estate, LLC

1724 Gardner Drive, Wilmington, NC 28405
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  • Maintenance
  • Marketing
  • Collection
  • Leasing

Business Description

Shaw Real Estate, LLC is a property management company based in Wilmington. The firm offers a wide range of services for property owners including tenant screening, leasing renewal, property inspection, and property advertising. Rent collection is done through the company's online portal. Aside from these, the agency handles communication with tenants and provides assistance with the eviction process. Company owner Sherry has managed 700 properties throughout her 16 years in the industry.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Google
4.1 / 5 (19)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Stokley Property Management, Inc logo
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Stokley Property Management, Inc

4604 Franklin Ave, Wilmington, NC 28403
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  • Maintenance
  • Marketing
  • Tenant Screening

Business Description

Stokley Property Management, Inc is a residential property management company based in Wilmington. Its professionals offer a full range of management services including marketing, maintenance, and inspection. The team also creates financial reports and keeps a record of all work orders and original receipts. The tenant screening process is covered in the agency's property management service. The application process includes credit and criminal background checks, verification of employment, and contacting of current and past landlords.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.4
Google
4.4 / 5 (19)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Sweyer Property Management logo
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Sweyer Property Management

1612 Military Cutoff Road, Wilmington, NC 28403
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  • Maintenance
  • Marketing
  • Collection
  • Tenant Screening

Business Description

Sweyer Property Management specializes in long-term rentals of residential properties in Wilmington. Started in 1987, the company's portfolio showcases single-family homes, townhouses, apartments, and condominiums. As an operational partner in residential home management, it provides services in lease preparation and management, marketing and advertising, monitoring of legislative changes, representation in tenant eviction suits, property evaluation and analysis, and property maintenance. The company also manages tenant activities including screening, rent collection, retention, turnover management, and communication.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.1
Google
4.2 / 5 (541)
Facebook
4.0 / 5 (55)
Yelp
2.0 / 5 (34)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Ultimate Property Management logo
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Ultimate Property Management

1001 Military Cutoff Road, Wilmington, NC 28405
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  • Maintenance
  • Marketing
  • Collection
  • Leasing

Business Description

Ultimate Property Management handles rental property management for landlords and investors in the Greater Wilmington area. It works with owners to maximize the return of investment on their properties by increasing tenant satisfaction, lowering vacancy rates, and prompt response of maintenance requests. It personalizes the management plan for each of its clients to better suit their specific needs. Having been in business for more than 15 years, the company has an extensive portfolio of different property classes.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.4 / 5 (26)
Facebook
5.0 / 5 (6)
Wilmington Realty logo
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Wilmington Realty

1405 South 39th Street, Wilmington, NC 28403
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  • Leasing

Business Description

Wilmington Realty is a company of property managers in Wilmington. It has also been marketing rental apartments and houses since 1985. The company focuses on the management and promotion of long-term residential rentals. Wilmington Realty provides services such as property advertising, leasing, tenant screening, property maintenance. Business owner and broker-in-charge Rebecca A. Hall is a member of Wilmington Regional Association of Realtors and was a treasurer and director of the Multiple Listing Service.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
3.9
Yelp
4.0 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Back to Providers

Frequently Asked Questions

What is property management?

Property management is the business of controlling and overseeing real estate, including residential and commercial rental properties. These professionals handle general maintenance and day-to-day operations on behalf of the property owner. They’re responsible for marketing properties, finding and screening tenants, collecting rent, and preparing units between leases. They may also handle repairs, evictions, and any problems that arise.

What does a property manager do?

Professional property managers perform critical tasks throughout the leasing life cycle, from preparing a rental property, through tenant move-ins and move-outs. They can also provide referrals for legal advice, home repairs, and services that aren’t covered by the management agreement. Here are some of their key responsibilities:

  • Marketing and listing vacant units
  • Processing applications and screening tenants
  • Conducting quarterly and annual inspections
  • Orchestrating move-in procedures
  • Coordinating maintenance and repairs
  • Collecting rent and applying penalties
  • Conducting move-out inspections and returning deposits
  • Handling evictions and posting quit notices
  • Complying with fair housing regulations
  • Compiling monthly expense reports
  • Preparing annual tax documents

How much do property management companies charge?

Property management fees can vary substantially depending on the size of the property, number of units, and scope of service. Property owners can expect to pay one month of rent to fill vacant properties and 10% of the gross cash flow to manage the property. Investors should also account for monthly maintenance, contributions to a reserve repair fund, and early termination fees if they decide to cancel the property management contract. Evictions and other non-routine services typically cost extra.

How do I manage a rental property from out of state?

Managing a property isn’t easy, and the job is even more difficult for out-of-state landlords. Thorough tenant screenings are the best way to prevent many common problems. Landlords should also maintain strong relationships with neighbors who can alert them if anything goes wrong. Investors who prefer a more hands-on approach should consider hiring a property manager to represent their interests.

Does a property manager need a real estate license?

Yes, in most states, property managers must have a real estate license to advertise rentals, show properties, sign lease agreements, collect rent, and perform other fiduciary activities. A community association manager license or similar certification may also be required for professionals who want to work for an HOA or apartment complex, although this credential is optional in most states.

How do I find a good property management company?

Property managers differ significantly in their approach and level of expertise. It’s important for owners to screen potential candidates to ensure that they're choosing the most qualified professional. Here are a few questions to ask during the interview:

  • How many units do you manage?
  • How big is your staff?
  • Do you have a maintenance crew?
  • How long does it take to fill vacant units?
  • What happens if my tenant doesn’t pay on time?
  • Have you ever filed an eviction?
  • What type of communication can clients expect from you?

Do property management companies find tenants for rental properties?

Yes, finding tenants and filling vacancies are key responsibilities for property managers. These professionals are responsible for advertising the property, and they handle all inquiries, applications, and showings. To find the most qualified tenants, managers perform background and credit checks, verify references, and confirm the applicant’s employment information, which can prevent problems and extra costs down the road.

How do I manage a vacation rental property?

Managing a vacation home or short-term rental requires a higher level of involvement when compared to other investment properties. Owners or managers must handle marketing, reservations, check-ins, and cleanings between stays. While a recent study by vacation rental marketplace HomeAway (now part of VRBO) reports that vacation rental income comprises about a quarter of the average rental owner’s income from investing just under 10 hours per week managing their rental, this type of hands-on involvement may not be possible for owners who live out of state or in another region. Professional property managers can assist with one or more tasks, such as cleanings and check-ins, or they can provide comprehensive management services to ensure that the property is generating revenue year-round.

Do property managers pay for repairs?

Yes and no. Property managers may pay for repairs, but the cost is generally deducted from future rent payments or a reserve fund. In most cases, landlords are responsible for maintenance costs and improvements that are needed to preserve or enhance the property’s value. Management firms do coordinate repairs, and some have their own maintenance crews. They can also provide contractor referrals and handle work orders for routine repairs, such as cleaning, painting, plumbing, and changing locks between tenants. Many firms allow tenants to submit maintenance requests online, and they should also provide monthly expense reports showing owners how their money is being spent.

Can a property manager evict a tenant?

Yes, property managers can help to orchestrate the eviction process, from preparing the initial notices to appearing in court and working with law enforcement to ensure that the tenant leaves the property. Situations that warrant eviction include non-payment of rent, lease violations, and illegal activity. Property managers can help to determine the best course of action when dealing with problem tenants.

Can a property manager sign a lease for an owner?

In most states, a property manager can sign a lease. Property owners can appoint a third party to act as a landlord by signing a contract with a management company or by giving power of attorney to a private individual. However, for the contract to be valid, the property manager must have the owner’s authorization.

Is property management worth the cost?

Property managers aren’t cheap, but they’re a worthwhile investment in many cases. Managing a rental property requires time, experience, diligence, and attention to detail. Professional property managers can assist new landlords and long-term investors who have a growing portfolio of rentals. They’re also valuable partners for individuals who work full time, live out of state, or want to enjoy the financial rewards of an investment property without added stress and anxiety.

How do I deal with a bad property management company?

Unresponsive property managers cause problems for property owners and tenants. Reputable management firms should work hard for their fees. No landlord wants to hear from their tenants that the management company isn’t doing its job or is ignoring their concerns. If the manager is skipping routine inspections, accepting bad tenants, or failing to provide monthly expense reports, it’s probably time to hire someone else. Owners should interview several candidates, compare rates, and check references to find a more qualified manager.

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