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Best Managed IT Service Providers in Greensboro

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Cortavo logo
FEATURED
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Starting at $95 per user/month

Cortavo

Greensboro, NC 30339
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Business Description

Cortavo is a managed IT service provider that serves small to mid-sized businesses in Greensboro and the surrounding areas. Its team of US-based certified engineers provides cybersecurity, software, and help desk support solutions, which also include tools such as VPN, firewall, and wireless access points. It also offers office connectivity and data storage services for onsite, hybrid, and remote workplaces. Cortavo holds industry certifications from Microsoft, VMware, Veeam, and Hewlett-Packard. The company was created in 2019 by Aventis Systems Inc.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
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Price: Starting at $95 per user/month

Integrated Technologies, Inc. logo
FEATURED
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Integrated Technologies, Inc.

Greensboro, NC
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  • Network Infrastructure
  • HIPAA Compliance
  • Work From Home
  • VOIP Phones
  • Cloud Solutions
  • Backup and Disaster Recovery
  • Cybersecurity
  • Co-Managed
  • Managed IT

Business Description

Integrated Technologies, Inc., combines IT solutions with network infrastructure to create a single-source provider for the various technology needs of Greensboro businesses. It reduces technology interruptions, maintains network systems, and handles system updates through its managed IT support service plans. Network cabling, access control setup, and security camera installation are part of the company's network infrastructure services. In addition, it delivers cybersecurity and cloud solutions, offering comprehensive services to act as a unified service provider for clients.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (48)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
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Detail
A3 IT Solutions logo
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A3 IT Solutions

338 N Elm St Ste 410, Greensboro, NC 27401
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Business Description

A3 IT Solutions is an IT managed service company in Greensboro. It offers a 24/7 monitoring service that ensures the networks, systems, and software of its clients are secure and efficient. It can provide installation and configuration services, procurement guidance, and company domain registration. Its team of technicians is highly trained in antivirus monitoring, traffic utilization, and virtual CIO. A3 IT Solutions also assists clients with PCI hosting, co-location, and hosted exchange.

Beacon IT Services logo
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Beacon IT Services

164 Thatcher Road, Greensboro, NC 27409
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Business Description

Since its founding in 1998, Beacon IT Services has been managing the technical infrastructure of small and mid-size businesses in Greensboro and the surrounding communities. Its team of live IT support technicians provides managed IT services that involve reconfiguring enterprise data backup solutions, solving network connectivity concerns, initiating compliance audits and reviews, and keeping softwares up-to-date. They also work on data protection and backup, security and threat protection, and cloud IT services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (6)
Biz Technology Solutions, Inc. logo
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Biz Technology Solutions, Inc.

529 College Rd Ste G Rm 201, Greensboro, NC 27410
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Business Description

Biz Technology Solutions has partnered with businesses to manage, support, and streamline their IT needs for 20 years in the Greensboro, Charlotte, and Mooresville areas. The company provides unified business solutions, consisting of managed IT services, application development, and IT professional services. Biz Tech also specializes in IT consulting, Office 365 collaboration, cybersecurity services, compliance tools, and cloud solutions. Biz Technology Solutions also assists with data recovery and backups.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
biznetplus+ logo
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biznetplus+

204 Muirs Chapel Rd Ste 100, Greensboro, NC 27410
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Business Description

biznetplus is a complete technology services company woking with small businesses throughout the Greensboro area. It provides affordable support for PC/Macs, Google apps integration, cloud backup, data recovery, mobile devices, and server installation. Full IT support includes proactive monitoring and remote support from biznetplus, making problem resolution a top priority. Consultation and IT training are also offered, giving businesses the freedom to develop their own IT support network with affordable guidance from experts.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Computer Troubleshooters Greensboro, NC logo
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Computer Troubleshooters Greensboro, NC

315-B S. Westgate Dr, Greensboro, NC 27407
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Business Description

Computer Troubleshooters Greensboro, NC, caters to clients around the local community. It offers managed IT solutions to help small business owners increase their employees' productivity and boost potential customers. It also handles data backup and recovery services, focusing on securing clients' data and files. Its team also serves clients needing mobile device management, troubleshooting and repair, cloud, and remote support services. The locally owned and operated company partners with Microsoft Registered Refurbisher and Lenovo PCG.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
4.5 / 5 (57)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
ComTech Network Solutions logo
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ComTech Network Solutions

101 S Elm St Ste 19, Greensboro, NC 27401
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Business Description

ComTech Network Solutions was founded in 1990 to provide MSP services in Greensboro. Its IT managed services include network assessment, security management, mapping, and installation, cloud management and virtualization, desktop and server support, and data backup solutions. The firm also works on business phone services such as system installation and integration, software and hardware maintenance, and personnel training.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Creative IT logo
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Creative IT

720 Park Centre Dr Ste A, Kernersville, NC 27284
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Business Description

Creative IT is a provider of managed IT services to clients in Greensboro and the surrounding areas. It has available IT solutions that allow companies to focus on the most important aspects of their business. It offers three main support levels, including on-call, unlimited, and full IT support. It also helps protect systems from inside and outside threats, such as malware and ransomware. Its president, Robert Phelps, has five years of experience working for Apple as a trainer and technician.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Cypress Networks logo
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Cypress Networks

4125 Walker Ave, Greensboro, NC 27407
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Business Description

Cypress Networks is an IT firm based in Greensboro that provides technology solutions to mortgage firms, furniture companies, law offices, fuel corporations, and healthcare providers. The IT technicians can set up, manage, and monitor IT systems as well as maintain and repair all aspects of clients' networks. Other areas of expertise include remote access, backup solutions, workstation support, cabling, and data security. Cypress Networks is a Microsoft-certified and Symantec software partner and has worked with Ideacom Inc, ATC-Vancom, and Morlando-Holden Construction Inc.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (6)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Dynamic Quest logo
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Dynamic Quest

4821 Koger Blvd, Greensboro, NC 27407
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Business Description

Dynamic Quest is an IT managed service provider in Greensboro since 2000. The team works on backup and data recovery, network connectivity and security, desktop support, password resets, and virtual cloud services. The organization helps companies to improve productivity and efficiency through its managed unified communications technology and Azure Cloud Solutions. Additional services include VPN client management and business systems support. Dynamic Quest is a Cisco and Gold Microsoft partner.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.2
Facebook
3.9 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Efriendly logo
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Efriendly

222 S Swing Rd Ste 2, Greensboro, NC 27409
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Business Description

Founded in 2004, Efriendly is an IT managed service company in Greensboro. It specializes in providing Windows server installations as well as offering wired and wireless networking installations in facilities, such as hotels, law offices, and management companies. The company partners with Ruckus Wireless for its wireless and cloud networking equipment. In all of these services, Efriendly uses its expertise in conjunction with the client's specific needs to design an effective network infrastructure.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (9)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Encompass logo
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Encompass

1250 Revolution Mills Dr. Suite 240, Greensboro, NC 27405
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Business Description

Encompass Solutions, Inc., is a business management and information systems consulting firm operating in Greensboro, catering to manufacturers and distributors throughout the metro. It focuses on improving the processes and profitability of organizations with remote workforce augmentation, managed services customization maintenance, Epicor on-prem, cloud, patch management, and EDI. In addition, Encompass provides tools and strategies and delivers software to help company departments like accounting, management, production, engineering, design, and sales. The Epicor-certified Gold Partner agency and its staff share more than 250 years of combined experience.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (6)
GeekBox IT logo
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GeekBox IT

1250 Revolution Mill Drive Suite 166, Greensboro, NC 27405
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Business Description

GeekBox IT is a service provider that strategically optimizes and protects websites for businesses and companies in Greensboro and nearby metros. Its managed IT solutions vary from consultations, support, and helpdesk to desktop monitoring and management as well as vCIO technology strategies. Its team of technicians has been serving the metro since 2013. They have built and developed infrastructures and eliminated IT issues to prevent downtime. Its service plans establish trust with clients by providing proactive care, live helpdesk support, and round-the-clock maintenance.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (8)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
I.T. Worx logo
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I.T. Worx

1724 Battleground Ave Ste 101, Greensboro, NC 27408
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Business Description

I.T. Worx is a managed IT services provider with locations in Greensboro and Winston-Salem that offers managed web and email hosting services to its clients to help build their business and stay securely connected online. Its IT planning service assists customers in designing, building, and installing their company's IT infrastructure, taking factors such as speed, capacity, and data management and backup into account. I.T.Worx IT services also include on-site, remote, and help desk support.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6
Facebook
5.0 / 5 (1)
Ideacom of Central North Carolina, Inc. logo
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Ideacom of Central North Carolina, Inc.

6522, Airport Center Drive, Greensboro, NC 27409
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Business Description

Ideacom of Central North Carolina, Inc., is part of a network of companies that has been providing IT solutions for over 60 years. The Greensboro-based firm offers technology support services for businesses, which include new server installation, network design and implementation, and data backup and recovery planning. It also handles malware removal, system upgrades, and on- and off-site computer and hardware repairs. The company has earned recognition for its services, including the Community Partners Award from the American Red Cross.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (7)
Google
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Intelligent Technologies, Inc. logo
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Intelligent Technologies, Inc.

20 Oak Branch Dr Ste D, Greensboro, NC 27407
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Business Description

Intelligent Technologies Inc. provides IT solutions to enterprises in the greater Greensboro. It utilizes Cisco Meraki networking tools such as firewalls, access points, and MS switches to enable high performance of computer networks. The staff is also skilled in Symantec Endpoint Protection Cloud that protects online platforms from attacks. The professionals can handle a seamless transition into Microsoft Office 365 that enables access to data on multiple devices and effortless collaboration with business partners.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Longleaf System & Network Specialists logo
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Longleaf System & Network Specialists

245 E Friendly Ave, Top Floor, Greensboro, NC 27401
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Business Description

Headquartered in Greensboro, Longleaf System & Network Specialists provides managed IT services to businesses located throughout this metro area and others nationwide. Its managed network service helps clients strategically plan their IT network, software, and equipment to meet their business needs and best practices. This includes protecting sensitive data from breaches, hacks, viruses, and other cyberthreats, and monitoring the network daily. The company also provides backup and disaster recovery services in the event of potential data loss.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Noctem Solutions logo
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Noctem Solutions

301 S. Elm St, Greensboro, NC 27401
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Business Description

Noctem Solutions is an information technology company that serves clients in Greensboro and the surrounding areas. It offers managed IT services, including computer maintenance, network management, file sharing, device management, and cloud and website development solutions. It monitors and protects against computer viruses, manages backups, and creates recovery plans in case of a disaster. It maintains apps and networking equipment and prevents issues through maintenance, remote, and on-site services. The firm has been providing managed IT solutions since 2015.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (1)
Orbital System Administration logo
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Orbital System Administration

301 S. Elm St. Suite 512, Greensboro, NC 27401
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Business Description

Orbital System Administration provides IT management services to businesses and companies in Greensboro and nearby areas. It focuses on designing, manufacturing, and developing software tailored to clients' specific needs. The company offers on-site, office, and remote administration assistance. Its specialists also fix Microsoft, Apple, and Linux or Unix system issues. In addition, they deal with desktop support and exchange mail server tasks. Orbital System Administration is an Avast authorized reseller. It has been in operation since 2005.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (1)
Piedmont Technical Experts LLC logo
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Piedmont Technical Experts LLC

101 South Elm Street, Suite 74, Greensboro, NC 27401
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Business Description

Founded in 2021, Piedmont Technical Experts LLC is an IT company serving clients in Greensboro and the surrounding areas. It provides managed IT services that help small- and medium-sized businesses enhance their competitive abilities. Its information technologists have over 46 years of combined experience in Office 365 migration, patch management, cloud-based infrastructure implementation, and cybersecurity. Piedmont Technical Experts has partnered with Mitel, Dell Technologies, Lexmark, and Microsoft to improve its ability to provide onsite and remote support for servers and workstations.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (10)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Pinnacle logo
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Pinnacle

3300 Battleground Avenue, Suite 101, Greensboro, NC 27410
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Business Description

Pinnacle EMS is an IT management company that caters to environmental consultants, fund administrators, and other businesses in Greensboro. It is a women-owned firm that is associated with California Fuels & Convenience Alliance. The company gathers and organizes digital mail and records. It also uses scanners to digitize paper documents for online storage. Additionally, Pinnacle EMS can host mailboxes for both individual clients and company departments. Aside from IT services, the company handles permits and applications for fuel retail.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Solace IT Solutions logo
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Solace IT Solutions

802 Birch Ln Suite G, Kernersville, NC 27284
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Business Description

Solace IT Solutions is an IT managed service provider for small and medium-sized enterprises in Greensboro and surrounding areas. Since 2019, it has served 67 clients, resolved 64,000 support tickets, and blocked 60,000 security attempts and 55,900 malware attacks. Its IT system assistance includes help desks, software updates, Windows-based servers for data backup and recovery, and network and email security. The outsourcing company also builds an off-site data center, storing encrypted copies of the clients’ data.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.7 / 5 (13)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Stateside Data logo
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Stateside Data

10B Wendy Ct, Greensboro, NC 27409
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Business Description

Stateside Data is a technology firm that's been providing IT services to businesses across Greensboro since 1989. Companies can acquire wireless networking, structured cabling, LAN/WAN/OS administration, hardware maintenance, and advanced backup and disaster recovery solutions. The agency provides enterprise antivirus products and cutting-edge firewalls to protect IT infrastructure. Businesses benefit from the cloud IT services that enable multi-device access to Microsoft Office and email, server management, remote support, and application hosting. Additional services include web creation and design.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Total Computer Solutions logo
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Total Computer Solutions

5601 New Garden Village Dr, Greensboro, NC 27410
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Business Description

Total Computer Solutions has been providing MSP services in Greensboro since 1990. Its services include backup and disaster recovery, network infrastructure maintenance, cybersecurity deployment, and managed cloud services. The staff also helps with virtual CIO, server integration, HIPAA risk assessment, and workstation replacement services. Enterprises can also access computer recycling and IT consultation services. Total Computer Solutions has worked for Tri-State Steel, Prompt Med, and Technical Precision Plastics.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Facebook
4.9 / 5 (14)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Triad IT Solutions, LLC logo
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Triad IT Solutions, LLC

7 Corporate Center Ct Ste B, Greensboro, NC 27408
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Business Description

Triad IT Solutions provides internal IT operations support to large and small businesses in the Greensboro area. The company offers 24-hour IT monitoring, management, and problem resolution, with services tailored to the unique needs and aspirations of each client. Clients can bring in their own devices for review, repair, and optimization. Triad provides safe and secure servers, manages telephone and Wi-Fi systems, improves efficiency with cloud-based solutions, and ensures network security.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Triad PC Clinic logo
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Triad PC Clinic

1010 Homeland Ave Ste 106, Greensboro, NC 27405
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Business Description

Founded more than 14 years ago, Triad PC Clinic is an IT managed service provider in Greensboro and the surrounding area designed to help small to midsize businesses maintain their networking and IT infrastructure. These services include secure email hosting for marketing purposes and data backup that can be conducted on-site or remotely. Triad PC Clinic's cybersecurity features include managed security and security audits, network testing, and security solutions to help businesses prevent, mitigate, and eliminate threats from cyberattacks and security breaches.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Facebook
4.9 / 5 (9)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Triad Tech Services logo
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Triad Tech Services

111 W Lewis St., Greensboro, NC 27403
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Business Description

Triad Tech Services is a Greensboro-based company providing small and medium-sized businesses and non-profits with a wide variety of IT-based services. These services range from network design, implementation, and maintenance to remote and on-site help desk support. Its technicians also provide technical support for industry programs such as Microsoft Office 365 and cloud-hosted server platforms like Azure. The company's staff works with clients to tailor their chosen IT solutions according to their businesses' operational needs and financial capabilities.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Trinity Solutions, Inc. logo
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Trinity Solutions, Inc.

1224 Eastchester Drive Suite 107, High Point, NC 27265
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Business Description

Trinity Solutions, Inc., is a managed IT service provider serving Greensboro and neighboring locations. It has been offering solutions for various technology needs for almost two decades. It serves a wide range of industries, including manufacturing companies, non-profits, and medical offices. Its services include desktop and server support, data backup solutions, security assessments, computer network security, and disaster recovery planning. It also installs VoIP phone systems. It has a dedicated help desk that provides assistance through chat, email, and phone.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (8)
Google
5.0 / 5 (5)
Back to Providers

Frequently Asked Questions

What does MSP stand for?

Some people might think of Minneapolis Saint Paul International Airport or the Michigan State Police when they hear the acronym MSP,  but in the world of information technology, MSP stands for managed service provider, also known as IT/MSP.

What is a managed service provider?

A managed service provider delivers a range of IT services, such as application, network services, security, and infrastructure, and provides regular and ongoing support and administration of these operations. An organization may use an MSP to manage some or all of its IT services. For example, some companies choose to outsource their network security to an MSP and manage everything else in-house.

What is included in IT managed services?

MSPs can provide their own core offerings or manage third-party solutions on behalf of their clients. These services can help various-sized companies in several ways: 

Small businesses: Small businesses may not have the budget or need for a dedicated IT team. IT/MSP companies provide a range of scalable services and can be tailored to the needs of the business. MSP solutions are often much more cost-effective than hiring permanent staff. 

Medium and large businesses: Larger businesses can take advantage of any number of MSP services. An MSP is often the more cost-effective solution, from performance monitoring and network security to mobile device management and disaster recovery.

What do IT/MSP companies do?

Most MSPs offer a wide range of services under one roof, allowing their customers to take advantage of the convenience and cost savings. Here are just some of the services an MSP can provide:

  • General IT services: Include repairing hardware, installing software, and resolving other IT issues as they arise. 

  • Disaster recovery: Helps a company stay operational during a disaster or network outage. Services include data backups, server redundancy, and data center management. 

  • Managed communications: Management of all communications services, including email, telephone networks, mobile device management, and messaging solutions. 

  • Network infrastructure management: These services include network security and monitoring, infrastructure architecture management, and on-site services, such as cable management. 

How many managed service providers are there?

The global managed service provider market is estimated to grow to more than 200 billion U.S. dollars in 2020. While MSPs can adapt their services to any business in any sector, the industries that benefit the most include health, automotive, manufacturing, and the IT sector itself. 


Why use managed services?

There are many reasons why a company may turn to a managed service provider, which typically depends on a company's size and individual requirements. Factors may include:

  • Top-of-the-line IT solutions that don’t break the bank. 

  • An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business. 

  • Around-the-clock monitoring to improve security and reduce downtime. 

  • Significant IT cost savings. 

  • Specific expertise is required for a particular solution or service. 

What is a cloud service provider?

As the name suggests, a cloud service provider offers managed third-party services through a cloud-based platform and eliminates the need for on-premise hardware. The services on offer from a cloud-service provider vary and include application, infrastructure, and storage services. MSPs are different to cloud service providers because they typically provide a combination of managed on-premise and cloud-based services. 


What is AWS managed service?

Amazon Web Services (AWS) is the world’s leading cloud computing platform and offers over 175 services to its customers. Unlike most MSPs that offer a combination of on-premise and cloud services, AWS only provides solutions that operate in the cloud. The benefits of using AWS include increased agility, lower hardware maintenance and software licensing costs, and the ability to scale and innovate faster.

Are IT/MSP companies safe?

One of the biggest concerns that a company may have when considering an IT/MSP company is the security and safety of its network and data. An MSP’s managed network infrastructure and data centers are much more robust than a standard enterprise infrastructure and managed 24/7 online, with government approved procedures. This ensures that business data is secure at all times.

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