Expertise.com

Best Managed IT Service Providers in Greensboro

2024

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls
Managed IT Service Providers FAQs 〉

Providers

Last updated:

Website
1224 Eastchester Drive Suite 107, High Point, NC 27265

Why choose this provider?

Trinity Solutions, Inc., is a managed IT service provider serving Greensboro and neighboring locations. It has been offering solutions for various technology needs for almost two decades. It serves a wide range of industries, including manufacturing companies, non-profits, and medical offices. Its services include desktop and server support, data backup solutions, security assessments, computer network security, and disaster recovery planning. It also installs VoIP phone systems. It has a dedicated help desk that provides assistance through chat, email, and phone.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (19)
Google
5.0 / 5 (2)

Website
4125 Walker Ave, Greensboro, NC 27407

Why choose this provider?

Cypress Networks is an IT firm based in Greensboro that provides technology solutions to mortgage firms, furniture companies, law offices, fuel corporations, and healthcare providers. The IT technicians can set up, manage, and monitor IT systems as well as maintain and repair all aspects of clients' networks. Other areas of expertise include remote access, backup solutions, workstation support, cabling, and data security. Cypress Networks is a Microsoft-certified and Symantec software partner and has worked with Ideacom Inc, ATC-Vancom, and Morlando-Holden Construction Inc.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (6)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
720 Park Centre Dr Ste A, Kernersville, NC 27284

Why choose this provider?

Creative IT is a provider of managed IT services to clients in Greensboro and the surrounding areas. It has available IT solutions that allow companies to focus on the most important aspects of their business. It offers three main support levels, including on-call, unlimited, and full IT support. It also helps protect systems from inside and outside threats, such as malware and ransomware. Its president, Robert Phelps, has five years of experience working for Apple as a trainer and technician.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (56)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
101 S Elm St Ste 19, Greensboro, NC 27401

Why choose this provider?

ComTech Network Solutions was founded in 1990 to provide MSP services in Greensboro. Its IT managed services include network assessment, security management, mapping, and installation, cloud management and virtualization, desktop and server support, and data backup solutions. The firm also works on business phone services such as system installation and integration, software and hardware maintenance, and personnel training.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
802 Birch Ln Suite G, Kernersville, NC 27284

Why choose this provider?

Solace IT Solutions is an IT managed service provider for small and medium-sized enterprises in Greensboro and surrounding areas. Since 2019, it has served 67 clients, resolved 64,000 support tickets, and blocked 60,000 security attempts and 55,900 malware attacks. Its IT system assistance includes help desks, software updates, Windows-based servers for data backup and recovery, and network and email security. The outsourcing company also builds an off-site data center, storing encrypted copies of the clients’ data.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
101 South Elm Street, Suite 74, Greensboro, NC 27401

Why choose this provider?

Founded in 2021, Piedmont Technical Experts LLC is an IT company serving clients in Greensboro and the surrounding areas. It provides managed IT services that help small- and medium-sized businesses enhance their competitive abilities. Its information technologists have over 46 years of combined experience in Office 365 migration, patch management, cloud-based infrastructure implementation, and cybersecurity. Piedmont Technical Experts has partnered with Mitel, Dell Technologies, Lexmark, and Microsoft to improve its ability to provide onsite and remote support for servers and workstations.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
5.0 / 5 (27)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1010 Homeland Ave Ste 106, Greensboro, NC 27405

Why choose this provider?

Founded more than 14 years ago, Triad PC Clinic is an IT managed service provider in Greensboro and the surrounding area designed to help small to midsize businesses maintain their networking and IT infrastructure. These services include secure email hosting for marketing purposes and data backup that can be conducted on-site or remotely. Triad PC Clinic's cybersecurity features include managed security and security audits, network testing, and security solutions to help businesses prevent, mitigate, and eliminate threats from cyberattacks and security breaches.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Facebook
4.9 / 5 (9)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
222 S Swing Rd Ste 2, Greensboro, NC 27409

Why choose this provider?

Founded in 2004, Efriendly is an IT managed service company in Greensboro. It specializes in providing Windows server installations as well as offering wired and wireless networking installations in facilities, such as hotels, law offices, and management companies. The company partners with Ruckus Wireless for its wireless and cloud networking equipment. In all of these services, Efriendly uses its expertise in conjunction with the client's specific needs to design an effective network infrastructure.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (9)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
315-B S. Westgate Dr, Greensboro, NC 27407

Why choose this provider?

Computer Troubleshooters Greensboro, NC, caters to clients around the local community. It offers managed IT solutions to help small business owners increase their employees' productivity and boost potential customers. It also handles data backup and recovery services, focusing on securing clients' data and files. Its team also serves clients needing mobile device management, troubleshooting and repair, cloud, and remote support services. The locally owned and operated company partners with Microsoft Registered Refurbisher and Lenovo PCG.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1250 Revolution Mill Drive Suite 166, Greensboro, NC 27405

Why choose this provider?

GeekBox IT is a service provider that strategically optimizes and protects websites for businesses and companies in Greensboro and nearby metros. Its managed IT solutions vary from consultations, support, and helpdesk to desktop monitoring and management as well as vCIO technology strategies. Its team of technicians has been serving the metro since 2013. They have built and developed infrastructures and eliminated IT issues to prevent downtime. Its service plans establish trust with clients by providing proactive care, live helpdesk support, and round-the-clock maintenance.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6
Google
5.0 / 5 (15)
Facebook
4.0 / 5 (11)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
245 E Friendly Ave, Top Floor, Greensboro, NC 27401

Why choose this provider?

Headquartered in Greensboro, Longleaf System & Network Specialists provides managed IT services to businesses located throughout this metro area and others nationwide. Its managed network service helps clients strategically plan their IT network, software, and equipment to meet their business needs and best practices. This includes protecting sensitive data from breaches, hacks, viruses, and other cyberthreats, and monitoring the network daily. The company also provides backup and disaster recovery services in the event of potential data loss.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
6522, Airport Center Drive, Greensboro, NC 27409

Why choose this provider?

Ideacom of Central North Carolina, Inc., is part of a network of companies that has been providing IT solutions for over 60 years. The Greensboro-based firm offers technology support services for businesses, which include new server installation, network design and implementation, and data backup and recovery planning. It also handles malware removal, system upgrades, and on- and off-site computer and hardware repairs. The company has earned recognition for its services, including the Community Partners Award from the American Red Cross.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (13)
Google
5.0 / 5 (12)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
111 W Lewis St., Greensboro, NC 27403

Why choose this provider?

Triad Tech Services is a Greensboro-based company providing small and medium-sized businesses and non-profits with a wide variety of IT-based services. These services range from network design, implementation, and maintenance to remote and on-site help desk support. Its technicians also provide technical support for industry programs such as Microsoft Office 365 and cloud-hosted server platforms like Azure. The company's staff works with clients to tailor their chosen IT solutions according to their businesses' operational needs and financial capabilities.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
5601 New Garden Village Dr, Greensboro, NC 27410

Why choose this provider?

Total Computer Solutions has been providing MSP services in Greensboro since 1990. Its services include backup and disaster recovery, network infrastructure maintenance, cybersecurity deployment, and managed cloud services. The staff also helps with virtual CIO, server integration, HIPAA risk assessment, and workstation replacement services. Enterprises can also access computer recycling and IT consultation services. Total Computer Solutions has worked for Tri-State Steel, Prompt Med, and Technical Precision Plastics.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Facebook
4.9 / 5 (14)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
529 College Rd Ste G Rm 201, Greensboro, NC 27410

Why choose this provider?

Biz Technology Solutions has partnered with businesses to manage, support, and streamline their IT needs for 20 years in the Greensboro, Charlotte, and Mooresville areas. The company provides unified business solutions, consisting of managed IT services, application development, and IT professional services. Biz Tech also specializes in IT consulting, Office 365 collaboration, cybersecurity services, compliance tools, and cloud solutions. Biz Technology Solutions also assists with data recovery and backups.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
10B Wendy Ct, Greensboro, NC 27409

Why choose this provider?

Stateside Data is a technology firm that's been providing IT services to businesses across Greensboro since 1989. Companies can acquire wireless networking, structured cabling, LAN/WAN/OS administration, hardware maintenance, and advanced backup and disaster recovery solutions. The agency provides enterprise antivirus products and cutting-edge firewalls to protect IT infrastructure. Businesses benefit from the cloud IT services that enable multi-device access to Microsoft Office and email, server management, remote support, and application hosting. Additional services include web creation and design.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
3300 Battleground Avenue, Suite 101, Greensboro, NC 27410

Why choose this provider?

Pinnacle EMS is an IT management company that caters to environmental consultants, fund administrators, and other businesses in Greensboro. It is a women-owned firm that is associated with California Fuels & Convenience Alliance. The company gathers and organizes digital mail and records. It also uses scanners to digitize paper documents for online storage. Additionally, Pinnacle EMS can host mailboxes for both individual clients and company departments. Aside from IT services, the company handles permits and applications for fuel retail.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Frequently Asked Questions

  • What does MSP stand for?

    Some people might think of Minneapolis Saint Paul International Airport or the Michigan State Police when they hear the acronym MSP,  but in the world of information technology, MSP stands for managed service provider, also known as IT/MSP.

  • What is a managed service provider?

    A managed service provider delivers a range of IT services, such as application, network services, security, and infrastructure, and provides regular and ongoing support and administration of these operations. An organization may use an MSP to manage some or all of its IT services. For example, some companies choose to outsource their network security to an MSP and manage everything else in-house.

  • What is included in IT managed services?

    MSPs can provide their own core offerings or manage third-party solutions on behalf of their clients. These services can help various-sized companies in several ways: 

    Small businesses: Small businesses may not have the budget or need for a dedicated IT team. IT/MSP companies provide a range of scalable services and can be tailored to the needs of the business. MSP solutions are often much more cost-effective than hiring permanent staff. 

    Medium and large businesses: Larger businesses can take advantage of any number of MSP services. An MSP is often the more cost-effective solution, from performance monitoring and network security to mobile device management and disaster recovery.

  • What do IT/MSP companies do?

    Most MSPs offer a wide range of services under one roof, allowing their customers to take advantage of the convenience and cost savings. Here are just some of the services an MSP can provide:

    • General IT services: Include repairing hardware, installing software, and resolving other IT issues as they arise. 

    • Disaster recovery: Helps a company stay operational during a disaster or network outage. Services include data backups, server redundancy, and data center management. 

    • Managed communications: Management of all communications services, including email, telephone networks, mobile device management, and messaging solutions. 

    • Network infrastructure management: These services include network security and monitoring, infrastructure architecture management, and on-site services, such as cable management. 

  • How many managed service providers are there?

    The global managed service provider market is estimated to grow to more than 200 billion U.S. dollars in 2020. While MSPs can adapt their services to any business in any sector, the industries that benefit the most include health, automotive, manufacturing, and the IT sector itself. 


  • Why use managed services?

    There are many reasons why a company may turn to a managed service provider, which typically depends on a company's size and individual requirements. Factors may include:

    • Top-of-the-line IT solutions that don’t break the bank. 

    • An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business. 

    • Around-the-clock monitoring to improve security and reduce downtime. 

    • Significant IT cost savings. 

    • Specific expertise is required for a particular solution or service. 

  • What is a cloud service provider?

    As the name suggests, a cloud service provider offers managed third-party services through a cloud-based platform and eliminates the need for on-premise hardware. The services on offer from a cloud-service provider vary and include application, infrastructure, and storage services. MSPs are different to cloud service providers because they typically provide a combination of managed on-premise and cloud-based services.