Expertise.com

Best Managed IT Service Providers in Chesapeake

Laurels
Laurels

We did the research for you!

Learn more
  • checkboxLicensing
  • checkboxUser Reviews
  • checkboxMystery Shopping Calls

Managed IT Service Providers FAQs

Learn more
ZZ Servers logo
FEATURED
Visit WebsiteWebsite

ZZ Servers

809 Professional Pl W, Suite B104, Chesapeake, VA 23320
Visit WebsiteWebsite
  • Managed IT Services
  • End User IT Support
  • Cloud Solutions
  • IT Strategy
  • IT Consulting
  • IT Migrations
  • Managed Cyber security
  • IT Support
  • Data Recovery Service
  • Computer support and services
  • Cybersecurity
  • Managed IT
  • IT Security
  • ITSupport
  • Cyber Security Awareness Training
  • Outsourced IT
  • Help Desk Services
  • Computer networking service
  • Web hosting company
  • Computer consultant
  • Computer security service

Business Description

ZZ Servers caters to the managed IT service needs of businesses in Chesapeake. Its services cover infrastructure, networking, CMMC compliance, cybersecurity, and assessment and planning for technologies and products from vendors such as Microsoft, VMware, Cisco, Citrix, and Dell. The company has experience designing HIPAA-compliant technology infrastructures. To date, ZZ Servers has completed over 2,500 projects for more than 375 clients, including Fortune 100 firms. It supports customers in Virginia Beach, Norfolk, Portsmouth, Newport News, and Hampton.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.5 / 5 (10)
Facebook
5.0 / 5 (8)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
360IT Partners logo
Visit WebsiteWebsite

360IT Partners

5269 Cleveland Street Suite 201, Virginia Beach, VA 23462
Visit WebsiteWebsite

Business Description

360IT Partners delivers technology solutions to clients in and around Chesapeake. Its specialists provide company owners with the support they need to optimize their entire IT and computer network systems, helping them to focus on their core operations. They aid in avoiding disastrous system issues, data loss, and downtime. Cybersecurity and compliance, cloud organization, document management, and staff augmentation are among the other solutions they offer. 360IT Partners has been in the industry for over 25 years with 50 full-time team members on staff.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
American Systems logo
Visit WebsiteWebsite

American Systems

14151 Park Meadow Drive Suite 500, Chantilly, VA 20151
Visit WebsiteWebsite

Business Description

Established in 1975, American Systems is a managed IT and engineering solutions provider serving companies, enterprises, and government offices in Chesapeake. Its IT services cover end-to-end processes that span data management, systems integration, unified communications, cloud hosting and migration, cyber security, and end-user support. The company also offers new technology development services with research and analysis based on client requirements. It is a Cisco Gold Partner and a National Security Agency CSfC Trusted Integrator. American Systems supports NASA and the Department of Defense.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
ASJ Solutions logo
Visit WebsiteWebsite

ASJ Solutions

1521 Technology Drive, Chesapeake, VA 23320
Visit WebsiteWebsite

Business Description

ASJ Solutions is a minority-owned small business serving federal organizations and industry partners in Chesapeake. Its IT professionals deliver services such as infrastructure support, network operation and engineering, and project management. They handle certification, assessment, and accreditation tasks, develop risk management framework, and perform IT, cybersecurity, and database solutions. The company was established in 2014 by three founding officers who previously worked for Lockheed Martin. The founders led 300+ FTE IT services for a DoD Combatant Command effort.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Computer Troubleshooters logo
Visit WebsiteWebsite

Computer Troubleshooters

4240 Portsmouth Blvd Suite 144, Chesapeake, VA 23321
Visit WebsiteWebsite

Business Description

Computer Troubleshooters offers technology solutions to help businesses in Chesapeake provide value to their customers. It provides a range of managed IT services, including cybersecurity, troubleshooting and repair, and data backup and recovery. In addition, the company offers cloud computing solutions, like hosted email and document management. Billy Chesebro, the company's lead remote technician, has more than 18 years of IT experience. The locally owned and operated company has been in business for more than 20 years.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Eastern Data Inc. logo
Visit WebsiteWebsite

Eastern Data Inc.

2569 Horse Pasture Rd., Virginia Beach, VA 23453
Visit WebsiteWebsite

Business Description

Eastern Data Inc. provides comprehensive managed IT services for clients throughout Chesapeake and the surrounding metros. The company has been in business since 1986, offering a wide range of IT solutions from the administration of network security, access, and authentication to regular review of technology summary, which includes current environment, planned upgrades and projects, and risk management. It is also a direct benefactor of the Life Enrichment Center which aims to help educate at-risk children by providing them with access to one-on-one computer-based literacy tutoring.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
EIT Services logo
Visit WebsiteWebsite

EIT Services

316 South Battlefield Blvd, Suite A, Chesapeake, VA 23322
Visit WebsiteWebsite

Business Description

EIT Services caters to both residential and commercial clients in Chesapeake and the surrounding communities. It offers managed IT services to customers to help keep their systems operating effectively and smoothly all year long. Its team members also perform computer repair and maintenance, website design and app development, and hosting and colocation services. Additionally, the company offers nonprofit setup and support solutions that include 501(c)3 application and legal filings, social media management, and CRM and donor management.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Endurance IT Services logo
Visit WebsiteWebsite

Endurance IT Services

Convergence I, 295 Bendix Road, Suite 300, Virginia Beach, VA 23452
Visit WebsiteWebsite

Business Description

Endurance IT Services caters to the needs of small and medium-sized businesses, enterprise-level firms, and government and military organizations throughout Chesapeake and nearby areas. The company offers flexible managed IT services and IT system monitoring solutions, including the administration of anti-virus and anti-malware software, security patching, backup management, and a live help desk. Blake White, the president and founder, established Endurance IT Services in 2008 and has more than 30 years of experience in the IT industry.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Freewater Technologies logo
Visit WebsiteWebsite

Freewater Technologies

816 Greenbrier Cir #201, Chesapeake, VA 23320
Visit WebsiteWebsite

Business Description

Freewater Technologies is an SDVOSB-certified security and business solutions provider serving clients in Chesapeake and the surrounding areas. Its team of network forensics and incident response experts provides network security monitoring services. They use a custom intrusion detection system designed by former Department of Defense cyber security experts. It also offers related services such as penetration testing, social engineering assessments, and vulnerability monitoring. Freewater Technologies is a Pearson VUE Authorized Test Center, a CompTIA Authorized Partner, and a Microsoft Silver Partner.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Green Olive Tree logo
Visit WebsiteWebsite

Green Olive Tree

319 Cawdor Xing, Chesapeake, VA 23322
Visit WebsiteWebsite

Business Description

Green Olive Tree is a managed IT service provider that assists IT professionals and IT-illiterate clients in Chesapeake. It deals with cloud computing providers like Google Cloud, Azure, and AWS. The veteran-owned company also handles a variety of cloud and server hosting providers, including Linode, Digital Ocean, and IBM/SoftLayer. It offers a range of managed server packages, such as single and dual processors. Green Olive Tree has been catering to customers for more than 15 years. It has planted over 1,000 trees since its inception as part of its company advocacy.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Hampton Roads Communication Technologies logo
Visit WebsiteWebsite

Hampton Roads Communication Technologies

2023 High Street, Portsmouth, VA 23704
Visit WebsiteWebsite

Business Description

Hampton Roads Communication Technologies has been serving businesses and organizations in Chesapeake and the surrounding areas for more than three decades. It helps clients run their communications and IT systems through managed services. It offers a variety of customizable solutions, including asset tracking and management, network documentation, system backup and status, and disaster recovery planning. It also provides related services, such as managed network and telephone support. The company maintains strategic partnerships with Apple, Adobe, Lenovo, Cisco, and Hewlett-Packard Enterprise.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
HR Data Com logo
Visit WebsiteWebsite

HR Data Com

841 Juniper Crescent, Suite 103, Chesapeake, VA 23320
Visit WebsiteWebsite

Business Description

HR Data Com is a locally owned and operated technology solutions provider that serves businesses and organizations in Chesapeake and the surrounding areas. It provides remote maintenance and management services for clients' IT systems. It also offers related services such as network administration, virus protection and removal, and software integration and upgrades. In addition, the company repair and replaces computers, phones, and cabling. Owner Doug Clause has been working in the industry for more than 15 years.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
MERIT logo
Visit WebsiteWebsite

MERIT

1407 Stephanie Way, Suite E, Chesapeake, VA 23320
Visit WebsiteWebsite

Business Description

MERIT is a locally owned and operated IT services provider helping small and midsized businesses in Chesapeake and the surrounding areas. With 24/7 support, its team provides remote IT management solutions, including data protection and unified threat supervision. It also offers cloud computing solutions such as migrations, email hosting, and virtual desktop access. In addition, the company installs spam and phishing protection, content filters, and firewalls. MERIT has been in the business for more than four decades.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
MRO Computers logo
Visit WebsiteWebsite

MRO Computers

2147 Old Greenbrier Rd Suite C, Chesapeake, VA 23320
Visit WebsiteWebsite

Business Description

MRO Computers is a locally and veteran-owned company that serves residential and commercial customers in Chesapeake and the surrounding areas. It provides clients with managed IT solutions to help them prevent hardware and software problems from interfering with their regular usage of their devices. Its team members perform remote monitoring and management, virus removal, and network setup services. They also handle computer and telescope repair work. MRO Computers has more than 20 years of industry experience.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Ntegra IT logo
Visit WebsiteWebsite

Ntegra IT

4164 Virginia Beach Blvd. Ste 101, Virginia Beach, VA 23452
Visit WebsiteWebsite

Business Description

Ntegra IT provides computer support and network services to small businesses, real estate professionals, financial firms, and veterinary clinics in Chesapeake. It offers managed IT services that include system security, mobile solutions, on-site and remote support, and a 24/7 service desk. Its team manages assets, technology and software vendor communications, and data backup. It also provides cloud solutions through Google, Microsoft, and NtegraCloud products. Ntegra IT was founded in 2005. It gives back to the local community by donating old computers to local schools and colleges.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
On Call Computer Solutions LLC logo
Visit WebsiteWebsite

On Call Computer Solutions LLC

1114 Thomasville Rd. Ste. J, Tallahassee, FL 32303
Visit WebsiteWebsite

Business Description

On Call Computer Solutions, LLC, is a managed IT service company that provides customized hardware and software solutions to clients in Chesapeake. It offers a Done For You package that entails a comprehensive backup and cybersecurity plan supported by automation and monitoring solutions. The company deals with cloud solutions, vCIO and IT consultation, virtualization, VoIP telephones, computer repair, and web design. It caters to customers' needs 24/7. The provider has been serving small and medium-scale businesses, associations, and non-profit organizations since 2003.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Sera-Brynn logo
Visit WebsiteWebsite

Sera-Brynn

1435 Crossways Blvd, Chesapeake, VA 23320
Visit WebsiteWebsite

Business Description

Sera-Brynn is a cybersecurity services provider in Chesapeake that caters to a wide range of clients, from government agencies to financial institutions and Fortune 500 companies. It provides complete CISO support services, helping design security policies and assess cyber liabilities. It also offers digital forensics, incident response, and penetration testing services. In addition, it assists with PCI compliance. Sera-Brynn has been in business for more than a decade. Its team has work experience in the U.S. intelligence and special operations communities.

Back to Providers

Frequently Asked Questions

What does MSP stand for?

Some people might think of Minneapolis Saint Paul International Airport or the Michigan State Police when they hear the acronym MSP,  but in the world of information technology, MSP stands for managed service provider, also known as IT/MSP.

What is a managed service provider?

A managed service provider delivers a range of IT services, such as application, network services, security, and infrastructure, and provides regular and ongoing support and administration of these operations. An organization may use an MSP to manage some or all of its IT services. For example, some companies choose to outsource their network security to an MSP and manage everything else in-house.

What is included in IT managed services?

MSPs can provide their own core offerings or manage third-party solutions on behalf of their clients. These services can help various-sized companies in several ways: 

Small businesses: Small businesses may not have the budget or need for a dedicated IT team. IT/MSP companies provide a range of scalable services and can be tailored to the needs of the business. MSP solutions are often much more cost-effective than hiring permanent staff. 

Medium and large businesses: Larger businesses can take advantage of any number of MSP services. An MSP is often the more cost-effective solution, from performance monitoring and network security to mobile device management and disaster recovery.

What do IT/MSP companies do?

Most MSPs offer a wide range of services under one roof, allowing their customers to take advantage of the convenience and cost savings. Here are just some of the services an MSP can provide:

  • General IT services: Include repairing hardware, installing software, and resolving other IT issues as they arise. 

  • Disaster recovery: Helps a company stay operational during a disaster or network outage. Services include data backups, server redundancy, and data center management. 

  • Managed communications: Management of all communications services, including email, telephone networks, mobile device management, and messaging solutions. 

  • Network infrastructure management: These services include network security and monitoring, infrastructure architecture management, and on-site services, such as cable management. 

How many managed service providers are there?

The global managed service provider market is estimated to grow to more than 200 billion U.S. dollars in 2020. While MSPs can adapt their services to any business in any sector, the industries that benefit the most include health, automotive, manufacturing, and the IT sector itself. 


Why use managed services?

There are many reasons why a company may turn to a managed service provider, which typically depends on a company's size and individual requirements. Factors may include:

  • Top-of-the-line IT solutions that don’t break the bank. 

  • An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business. 

  • Around-the-clock monitoring to improve security and reduce downtime. 

  • Significant IT cost savings. 

  • Specific expertise is required for a particular solution or service. 

What is a cloud service provider?

As the name suggests, a cloud service provider offers managed third-party services through a cloud-based platform and eliminates the need for on-premise hardware. The services on offer from a cloud-service provider vary and include application, infrastructure, and storage services. MSPs are different to cloud service providers because they typically provide a combination of managed on-premise and cloud-based services. 


What is AWS managed service?

Amazon Web Services (AWS) is the world’s leading cloud computing platform and offers over 175 services to its customers. Unlike most MSPs that offer a combination of on-premise and cloud services, AWS only provides solutions that operate in the cloud. The benefits of using AWS include increased agility, lower hardware maintenance and software licensing costs, and the ability to scale and innovate faster.

Are IT/MSP companies safe?

One of the biggest concerns that a company may have when considering an IT/MSP company is the security and safety of its network and data. An MSP’s managed network infrastructure and data centers are much more robust than a standard enterprise infrastructure and managed 24/7 online, with government approved procedures. This ensures that business data is secure at all times.

Read all FAQs