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2024

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Best Managed IT Service Providers in Alexandria

Our Recommended Top 13

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls

Our goal is to connect people with the best local professionals. We scored Alexandria Managed IT Service Providers on more than 25 variables across five categories, and analyzed the results to give you a hand-picked list of the best.

18

Reviewed

16

Curated

13

Top Picks

Learn about our selection process.

Providers

featured provider = Featured Provider

Website
3260 Duke St, Alexandria, VA 22314

Why choose this provider?

Founded in 1999, 25/8 Technology Solutions is a network security company that provides MSP services in Alexandria as well as outsourced technology management to small businesses, nonprofits, and public sector clients. It offers remote network monitoring services, scalable cloud hosting, and round-the-clock help desk support. The company also provides comprehensive security reviews that help clients plug vulnerabilities in existing security infrastructure. Previous clients include the National Low Income Energy Consortium and George Washington University School of Medicine.

Website
105 Oronoco St Ste 303, Alexandria, VA 22314

Why choose this provider?

Alpha Networks Support Services LLC has over 15 years providing MSP services in Alexandria for small businesses. The company performs remote monitoring and alerts, creates local and offshore backups, configures wireless networks, assists with printer and scanner use, filters spam messages, and installs workstations and servers. Additionally, its technicians visit weekly to perform on-site support and analyze physical infrastructure. The firm also provides compatibility checks to ensure existing programs and devices are suitable for new hardware.

Website
4613 Duke St, Alexandria, VA 22304

Why choose this provider?

LapFix Inc. is an IT managed service provider in Alexandria since 2004. The company's technicians are fluent in network design, management, and security; IT systems integrations and deployment; and server consolidation. Its cloud providers offer infrastructure, software, and platform services to enterprises. The firm also serves clients seeking data recovery, hardware installations, and computer repair services. LapFix Inc. is a certified Cisco and Microsoft professional.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Yelp
4.5 / 5 (123)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
2790 Beacon Hill Rd, Alexandria, VA 22306

Why choose this provider?

Computer & Cellular is a phone and computer repair company based in Alexandria. It offers a variety of computer support services, including IT managed services for businesses that require ongoing assistance with their devices. Computer & Cellular works with both PCs and Macs and offers network support, computer upgrades, security, maintenance, data backup and recovery, as well as ongoing software support. It also offers virus removal and other support for home users.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.7 / 5 (175)
Yelp
4.5 / 5 (43)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
761 Monroe Street, Herndon, VA 20170

Why choose this provider?

Founded in 2000, Ciracom is an IT managed service provider in Alexandria that provides services to small and medium-sized companies in the health care, legal, and engineering industries. The firm offers remote management and monitoring, infrastructure support, and a 24/7 help desk. Its security services include encryption and asset protection to ensure maximum network safety and security. Additionally, Ciracom offers data backup and recovery in the event of a system malfunction or data-loss event.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.0 / 5 (1)
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
5680 King Centre Dr Ste 600, Alexandria, VA 22315

Why choose this provider?

Spartan is a business management and IT service provider that supports government bodies, private companies, and nonprofit organizations in the Alexandria metro area. The agency's solutions encompass IT training, infrastructure improvement, portfolio management, information assurance, and IT support. Additional services include the development and integration of IT systems and project management. The Defense Acquisition University and the Project Management Institute recognize Spartan's project management professionals, and the agency is SBA 8 certified.

Website
5200 Eisenhower Ave Ste 100, Alexandria, VA 22304

Why choose this provider?

Founded in 1995, Advanced2000 is an IT managed service company in Alexandria to small- and medium-sized businesses. The firm's comprehensive managed IT services for health care, manufacturing, and retail companies include hardware installation and maintenance, software licensing and management, and remote help desk support. It also handles desktop monitoring and maintenance to ensure devices and workstations are operating at optimal speed and efficiency. Additionally, Advanced2000 offers content filtering and spam protection services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.4
Yelp
4.5 / 5 (16)
Facebook
4.8 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
820 Gibbon St, Alexandria, VA 22314

Why choose this provider?

IDEA\*TECH Associates Inc. is an IT support and managed services company located in Alexandria. It offers a variety of network support and managed services plans to help companies keep their computer systems and networks up and running. Skills include computer security, virtualization, and server management, as well as backups and disaster recovery. IDEA\*TECH Works with small and medium-sized businesses and has technicians with experience managing SharePoint, Office 365, and a variety of other Software-as-a-Service products.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Facebook
4.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
818 S Alfred St, Alexandria, VA 22314

Why choose this provider?

Astra Computer LLC is an IT support company based in the Alexandria area that serves small businesses, entrepreneurs, and individuals. It provides network management solutions that help to improve productivity. The agency manages network builds and redesigns for small business and home office settings. Astra Computer also offers internet security solutions, IT consulting, data backup and recovery, and virus and malware removal services. Additionally, it handles all aspects of IT management during office moves.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
HomeAdvisor
5.0 / 5 (23)
Yelp
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
2751 Prosperity Ave Fl 6, Fairfax, VA 22031

Why choose this provider?

Located in Fairfax, American Technology Services provides information technology support to small and midsize financial, nonprofit, and government organizations in the greater Alexandria area. The firm assesses clients' existing IT networks and develops strategies for ensuring maximum security and performance. It designs, implements, and optimizes networks and provides upgrades for current infrastructures. Additionally, American Technology Services provides on-site and remote training and support for devices and networks. The company also offers cloud-based hosting services.

Website
6620 Crain Hwy Ste 201, La Plata, MD 20646

Why choose this provider?

Maryland Computer Service is a LaPlata-based IT support company that offers on-site and remote services to small and enterprise-level businesses in the real estate, health care, and construction industries. The agency provides proactive network and service management support to ensure smooth IT operations. Maryland Computer Service can work as an in-house IT team support system or as a full-service virtual CIO. It also handles data security and monitoring as well as server recovery and migration services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
4506 Daly Dr Ste 500, Chantilly, VA 20151

Why choose this provider?

SolutionWorx IT is an IT outsourcing agency based in Chantilly. It offers responsive technical support through remote access tools and phone support. Experienced technicians provide a 360-degree technology solution to close IT gaps through technology and business alignment on various platforms, and term-free agreements for more predictable IT costs. Its managed cloud services analyze customer needs by evaluating computing, storage, network capabilities, instant provisioning, compliance, identity management features, and auto-scaling plus security.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
9493 Silver King Ct, Fairfax, VA 22031
  • NetworkSecurity
  • Outsourced IT
  • Pentesting
  • VirtualCISO
  • Technology Logistics
  • Managed IT Services
  • IT Strategy
  • IT Consulting
  • onboarding
  • Managed Cyber security
  • IT Support
  • End User IT Support
  • Cloud Solutions
  • Cybersecurity
  • IT Migrations
  • offboarding
  • IT Logistics
  • Managed IT
  • VirtualCTO
  • Cyber Security
  • Help Desk Services
  • IT Security
  • IT Performance Optimization
  • ITSupport
  • Cyber Security Awareness Training
  • 3pl
  • Office 365 Migrations

Why choose this provider?

Capital Techies provides IT solutions to businesses throughout Alexandria. It remotely accesses the client's networks and deploys solutions for computing issues. The firm covers backup recovery, cybersecurity, and upgrades and offers 24/7 on-site and remote support using a ticketing tool with SLA measurement and management. It also provides VoIP and telephone services and Cloud IT solutions. Capital Techies has worked with businesses with 20 to 500 end-users. It is partnered with GSuite, Microsoft, Cisco, SonicWall, and Duo Security.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (22)
Google
5.0 / 5 (14)
Yelp
4.8 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Frequently Asked Questions

  • What does MSP stand for?

    Some people might think of Minneapolis Saint Paul International Airport or the Michigan State Police when they hear the acronym MSP,  but in the world of information technology, MSP stands for managed service provider, also known as IT/MSP.

  • What is a managed service provider?

    A managed service provider delivers a range of IT services, such as application, network services, security, and infrastructure, and provides regular and ongoing support and administration of these operations. An organization may use an MSP to manage some or all of its IT services. For example, some companies choose to outsource their network security to an MSP and manage everything else in-house.

  • What is included in IT managed services?

    MSPs can provide their own core offerings or manage third-party solutions on behalf of their clients. These services can help various-sized companies in several ways: 

    Small businesses: Small businesses may not have the budget or need for a dedicated IT team. IT/MSP companies provide a range of scalable services and can be tailored to the needs of the business. MSP solutions are often much more cost-effective than hiring permanent staff. 

    Medium and large businesses: Larger businesses can take advantage of any number of MSP services. An MSP is often the more cost-effective solution, from performance monitoring and network security to mobile device management and disaster recovery.

  • What do IT/MSP companies do?

    Most MSPs offer a wide range of services under one roof, allowing their customers to take advantage of the convenience and cost savings. Here are just some of the services an MSP can provide:

    • General IT services: Include repairing hardware, installing software, and resolving other IT issues as they arise. 

    • Disaster recovery: Helps a company stay operational during a disaster or network outage. Services include data backups, server redundancy, and data center management. 

    • Managed communications: Management of all communications services, including email, telephone networks, mobile device management, and messaging solutions. 

    • Network infrastructure management: These services include network security and monitoring, infrastructure architecture management, and on-site services, such as cable management. 

  • How many managed service providers are there?

    The global managed service provider market is estimated to grow to more than 200 billion U.S. dollars in 2020. While MSPs can adapt their services to any business in any sector, the industries that benefit the most include health, automotive, manufacturing, and the IT sector itself. 


  • Why use managed services?

    There are many reasons why a company may turn to a managed service provider, which typically depends on a company's size and individual requirements. Factors may include:

    • Top-of-the-line IT solutions that don’t break the bank. 

    • An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business. 

    • Around-the-clock monitoring to improve security and reduce downtime. 

    • Significant IT cost savings. 

    • Specific expertise is required for a particular solution or service. 

  • What is a cloud service provider?

    As the name suggests, a cloud service provider offers managed third-party services through a cloud-based platform and eliminates the need for on-premise hardware. The services on offer from a cloud-service provider vary and include application, infrastructure, and storage services. MSPs are different to cloud service providers because they typically provide a combination of managed on-premise and cloud-based services.