Expertise.com

Best Managed IT Service Providers in Nashville

2024

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls
Managed IT Service Providers FAQs 〉

Providers

Last updated:

Website
Nashville, TN 37203

Why choose this provider?

MidTN.Tech is a managed IT services and application development company that has provided MSP services in Nashville for more than 20 years. Its team of experienced professionals builds new virtual LAN networks and sets up firewalls, and uses various troubleshooting techniques as needed. The firm provides 24/7 support, network monitoring, remote assistance, and backups to off-site cloud storage as well as offering data recovery services. MidTN.Tech also develops and designs software applications for different computers and devices using multiple platforms such as Microsoft, VB, C++, and Oracle Java.

Website
5214 Maryland Way Suite 200, Brentwood, TN 37027

Why choose this provider?

CloudSmart IT is a managed IT service provider that works with clients in Nashville and nearby communities. Focusing on small to medium-sized businesses, the company offers managed IT packages that include network security, managed security, email and spam protection, and disaster recovery planning. It also delivers software as service bundling programs, such as Microsoft 365 into a client's managed IT package. Founder Rick Williams founded his first tech company during his freshman year in college before establishing CloudSmart IT in 2015.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (23)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
815 Airpark Center Drive, Nashville, TN 37217

Why choose this provider?

Founded in 2007, ImageQuest is a provider of managed IT services and helps clients based in Nashville, Tennessee, and Kentucky. The company can act as an IT department for both fast-growth startups and medium-to-large businesses. This includes meeting data security and compliance requirements, providing and supporting data infrastructure, supporting in-house IT teams, and other services. The company also provides specific services for financial, insurance, healthcare, and large non-profit organizations. Its president and CEO, Milton Bartley, was named as one of the Top 250 Managed Service Providers by MSPMentor.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (30)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1310 Clinton Street, Nashville, TN 37203

Why choose this provider?

Founded in 1992, Atiba is a Nashville-based IT managed services provider that offers services to all types of businesses, from startups to large enterprises, all across the US. They are a continually growing business consisting of 80 well-trained experts providing a wide variety of IT managed services, including remote monitoring and management, emergency troubleshooting, and 24/7 support. In addition, Atiba also provides other services, including software development, mobile app development, and security.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
5.0 / 5 (18)
Facebook
3.0 / 5 (1)

Website
615 Main Street, Nashville, TN 37206

Why choose this provider?

Started in 2008, Sublime Computer Services is a company that provides IT solutions to businesses in Nashville. Some of the services it offers include managed IT, cloud computing, network security, data backup solutions, and VoIP and phone solutions. With 11 years of experience, Sublime Computer Services has provided its services to many industries, including manufacturing, healthcare, finance, and engineering. It is known for its cybersecurity expertise, 24/7 customer support, commitment to quality of work, and documentation of everything it does.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (16)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
334 Woodycrest Avenue, Nashville, TN 37210

Why choose this provider?

Peace Communications is a company that offers innovative IT solutions and communications services. It specializes in Internet, voice, data, analytics, and cloud-based unified communications. This company deploys Polycom HD VoiceTM equipment with Patented Acoustic Clarity Technology, which provides seamless communications solutions to clients. It also owns and operates fiber networks in Nashville, which enables its Internet service to provide a broad geographic reach. Committed to providing customer support, Peace Communications' certified IT staff promptly responds to and resolves customers' issues.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
424 Church Street, Nashville, TN 37219

Why choose this provider?

Dataprise is a services provider that has been servicing Nashville businesses since 1995. It provides a wide range of strategic IT infrastructure and cybersecurity services, including managed communication and collaboration, on-site IT infrastructure support, and procurement-as-a-service. With more than 300 certified network technical consultants and support staff, the company has already provided over 5,000 organizations with industry-specific solutions. It prides itself on launching the Dataprise Xperience customer support to assist in delivering positive results to clients.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (17)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
500 Interstate Boulevard South, Nashville, TN 37210

Why choose this provider?

The AME Group is an IT-managed service provider that serves Nashville and the surrounding areas. Since 1997, the firm has been helping its clients, from small to medium-sized businesses, with day-to-day administration and various IT support systems. Its team of professionals creates IT solutions for a wide range of sectors, including healthcare, banking, non-profit, insurance, law firms, professional services, architects and engineers, and manufacturing. In addition, the staff participates in continual training, which enables them to solve IT issues effectively.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3
Google
4.3 / 5 (13)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
490 Metroplex Dr, Nashville, TN 37211

Why choose this provider?

CereCore is an IT company that provides services to health care organizations nationwide, including electronic health records implementation, application support, technical staffing, and strategic MSP services in Nashville. Using health care-based technical solutions, it offers staffing and remote support services for outpatient facilities, health systems, health care organizations, physician groups, and hospitals, including nonprofit and academic hospitals. The company provides help desk support, including troubleshooting and assisting with software applications. CereCore also works with health care providers to archive and extract data, including patient accounts, financial reports, nursing documentation, and HR records.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.1
Google
4.1 / 5 (8)

Website
555 Great Circle Road, Nashville, TN 37228

Why choose this provider?

Kraft Technology Group LLC is an IT service company that has been providing managed IT services to Nashville and middle Tennessee businesses since 1992. Its holistic, comprehensive set of managed services aims to improve business operations by streamlining the workflow process using technology. Its team of IT professionals regularly conducts technology maintenance and provides remote IT support to prevent workflow disruptions. Kraft Technology Group aims to manage technology for small- and mid-sized businesses so that they can focus on their goals.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (119)
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1940 Air Ln Dr Suite 100, Nashville, TN 37210

Why choose this provider?

Jeter IT Solutions is a Nashville, Tennessee-based company that provides managed IT and cybersecurity services in the locality. The services it offers are managed IT, business continuity, cybersecurity, and cloud solutions. The company's managed IT services for business include systems automation, patch management, remote and onsite support, preventive maintenance, and data backup. Jeter IT Solutions is an expert when it comes to network consulting to system support for small- and medium-sized businesses. Its goal is to provide the best system security and support services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1009 3rd Avenue North, Nashville, TN 37201

Why choose this provider?

Since 2003, Concept Technology Inc. has been providing managed IT services to small and medium businesses near Nashville. The company's dedicated team members work with clients to establish and understand what they want to accomplish in their business, offering fully managed and personalized service plans. These service plans include endpoint security solutions and protections, comprehensive backup and disaster recovery, strategic business reviews, technology vendor management and oversight, and onsite and helpdesk support. Concept Technology Inc. has been featured in the Entrepreneur and Nashville Post.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.4 / 5 (45)
Facebook
5.0 / 5 (4)
Yelp
5.0 / 5 (1)

Website
102 Woodmont Boulevard, Nashville, TN 37205

Why choose this provider?

InfoWorks is a full-service IT solution and infrastructure firm that works with clients in Nashville and nearby cities. It offers a comprehensive suite of IT and technology solutions such as systems integration, software package selection, cloud-based services, data management and integration, as well as systems integration and architecture. The company's expertise in IT-managed services enables it to provide oversight and support and provide each client with personalized support options that fit the needs of their business.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (6)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
2699 Fessey Court, Nashville, TN 37204

Why choose this provider?

Acumen Technology is a firm in Nashville offering IT-managed services to businesses in the area. Its technology experts stay updated on new technology to help clients plan for and implement IT infrastructure improvements. They help clients create an IT roadmap that can be implemented within an 18-month period, laying out monitoring, management, and technical support details. Acumen Technology strengthens clients' cybersecurity systems, covering identity recognition, password guidance, and encryption technology. It also offers cloud services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (8)

Website
815 Airpark Center Drive, Nashville, TN 37217

Why choose this provider?

Pivotel Networks is a voice and internet solutions company that works with clients in Nashville and nearby cities. It offers a comprehensive suite of IT services such as VoIP systems, call center software management, software-defined wide-area network services, cybersecurity implementation, as well as the provisioning of dedicated internet services for various enterprises. The company's network of reliable telephone and ISP companies enables them to provide personalized support options to suit the needs of each client.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (12)

Website
1616 Westgate Circle, Brentwood, TN 37027

Why choose this provider?

SunRise IT Partners is a Nashville-based IT management company that serves all businesses of all sizes, including start-ups and conglomerates. Its technicians discuss the client's needs and concerns with software and hardware and develop the ideal support plan. This includes desk support, software maintenance, and cybersecurity. The company tests out new software for any unforeseen issues and data storage security for possible breaches. Conceptualized in 1993, SunRise IT handles multiple operating systems, specializing in Apple devices like Mac OS, Safari, and other related applications.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
5501 Virginia Way Ste 120, Brentwood, TN 37027

Why choose this provider?

Vaco provides boutique level service with global reach in the areas of consulting, consultative project resources, executive search, permanent placement, and strategic staffing. Areas of expertise include c-suite search, accounting, finance, technology, healthcare IT, operations, administration and international managed services. Since its founding in 2002, Vaco has grown to serve over 40 markets across the globe, 1,250 employees, 5,500 consultants and $700M in revenue. Vaco has been named to Inc. magazine’s list of the fastest-growing private companies for the past 14 years and was named to Forbes’ 2018 & 2019 Lists of America’s Best Recruiting Firms. Vaco was included as one the Best Places to work for 11 years and Fast 50 for 5 consecutive years by Nashville Business Journal’s.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.7 / 5 (75)
Facebook
5.0 / 5 (16)

Website
722 Fessey Park Rd, Nashville, TN 37204

Why choose this provider?

Founded in 2009, Bedroc is an IT managed service provider in Nashville that manages, consults, designs, and deploys technological hardware and software. Through public or private cloud integration, the firm remotely provides managed IT services that include administering networks and voice over Internet protocols, operating security and responding to threats, managing identities and access, and handling disaster recovery. The team handles network architecture, including switches and routers, and manages wireless network system performance, firewalls, and security network access. Bedroc concentrates its expertise on mergers and acquisitions, along with the health care, manufacturing, retail and financial sectors.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.7 / 5 (15)
Facebook
5.0 / 5 (1)

Frequently Asked Questions

  • What does MSP stand for?

    Some people might think of Minneapolis Saint Paul International Airport or the Michigan State Police when they hear the acronym MSP,  but in the world of information technology, MSP stands for managed service provider, also known as IT/MSP.

  • What is a managed service provider?

    A managed service provider delivers a range of IT services, such as application, network services, security, and infrastructure, and provides regular and ongoing support and administration of these operations. An organization may use an MSP to manage some or all of its IT services. For example, some companies choose to outsource their network security to an MSP and manage everything else in-house.

  • What is included in IT managed services?

    MSPs can provide their own core offerings or manage third-party solutions on behalf of their clients. These services can help various-sized companies in several ways: 

    Small businesses: Small businesses may not have the budget or need for a dedicated IT team. IT/MSP companies provide a range of scalable services and can be tailored to the needs of the business. MSP solutions are often much more cost-effective than hiring permanent staff. 

    Medium and large businesses: Larger businesses can take advantage of any number of MSP services. An MSP is often the more cost-effective solution, from performance monitoring and network security to mobile device management and disaster recovery.

  • What do IT/MSP companies do?

    Most MSPs offer a wide range of services under one roof, allowing their customers to take advantage of the convenience and cost savings. Here are just some of the services an MSP can provide:

    • General IT services: Include repairing hardware, installing software, and resolving other IT issues as they arise. 

    • Disaster recovery: Helps a company stay operational during a disaster or network outage. Services include data backups, server redundancy, and data center management. 

    • Managed communications: Management of all communications services, including email, telephone networks, mobile device management, and messaging solutions. 

    • Network infrastructure management: These services include network security and monitoring, infrastructure architecture management, and on-site services, such as cable management. 

  • How many managed service providers are there?

    The global managed service provider market is estimated to grow to more than 200 billion U.S. dollars in 2020. While MSPs can adapt their services to any business in any sector, the industries that benefit the most include health, automotive, manufacturing, and the IT sector itself. 


  • Why use managed services?

    There are many reasons why a company may turn to a managed service provider, which typically depends on a company's size and individual requirements. Factors may include:

    • Top-of-the-line IT solutions that don’t break the bank. 

    • An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business. 

    • Around-the-clock monitoring to improve security and reduce downtime. 

    • Significant IT cost savings. 

    • Specific expertise is required for a particular solution or service. 

  • What is a cloud service provider?

    As the name suggests, a cloud service provider offers managed third-party services through a cloud-based platform and eliminates the need for on-premise hardware. The services on offer from a cloud-service provider vary and include application, infrastructure, and storage services. MSPs are different to cloud service providers because they typically provide a combination of managed on-premise and cloud-based services.