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Best Managed IT Service Providers in Kennesaw

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Carceron logo
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Carceron

2900 Delk Road, Marietta, GA 30067
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Business Description

Carceron is an IT-managed service provider near Kennesaw. The firm's IT solutions aid clients in focusing on their core competencies given sufficient back office support. Its IT experts help small- and medium-sized businesses enhance their productivity levels and boost their profits. They assist in managing IT vendor relationships, maintain PCs, servers, and networks, and troubleshoot app problems, including Quickbooks issues. They also automate systems and handle help desks. Carceron has partnerships with Microsoft, Datto, and Google Cloud.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (19)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
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eBryIT logo
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eBryIT

Atlanta, GA
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Business Description

eBryIT is an IT managed service provider that has been serving customers in Kennesaw for more than three decades. The company offers enterprise support services that include IT infrastructure management, data backup and recovery, remote monitoring and management, and firewall and network security. Other services are printer maintenance and automated toner management. eBryIT was recognized as a Microsoft Small Business Specialist in 2011 and Global Managed Partner of the Year in 2014 and 2015.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
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Detail
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Harmony Group Atlanta logo
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Harmony Group Atlanta

3070 North Main Street, Kennesaw, GA 30144
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Business Description

Harmony Group Atlanta supports businesses in Kennesaw with its IT-based solutions. These IT-managed solutions include strategic and scalable technology, which are designed to be up-to-date, relevant, and customized for the business' needs, compatible with 24/7 maintenance, and adaptable for remote work. The types of IT-based solutions offered by the business include digital marketing, SEO, social media, virtual assistance, and UX facilitation. The company's principal owners, Kris and Susan VanHemert, have worked with businesses on their IT-managed infrastructures for more than 20 years.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (13)
Facebook
5.0 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
ServIT logo
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ServIT

3721 Cherokee St NW, Kennesaw, GA 30144
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Business Description

ServIT is a privately-owned IT service provider that has been helping businesses of all types in Kennesaw for over 20 years. Its experts provide IT solutions using three data centers, monitor the system 24/7, and routinely update designs to avoid risks. The company's core services include All-Inclusive Technology (AIT), IT assessment, ITIL Demystified, and IT project management. Its team also conducts hardware management and repair, security and contingency response, cloud or hosting, business continuity, and disaster recovery.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3
Google
4.4 / 5 (18)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
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Detail
––
System Network and Design, LLC logo
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System Network and Design, LLC

6478 Putnam Ford Drive, Woodstock, GA 30189
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Business Description

System Network and Design, LLC is an IT managed service provider in Kennesaw that offers 24/7 business monitoring and diagnostics. With over 28 years of experience providing reliable managed IT services, businesses can rely on this company to solve computer and network issues such as computer viruses, slow IT systems, VPN errors, and IP address exhaustion. Its IT support team is available 24 hours for VoIP phone system and network maintenance and other IT services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
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Frequently Asked Questions

What does MSP stand for?

Some people might think of Minneapolis Saint Paul International Airport or the Michigan State Police when they hear the acronym MSP,  but in the world of information technology, MSP stands for managed service provider, also known as IT/MSP.

What is a managed service provider?

A managed service provider delivers a range of IT services, such as application, network services, security, and infrastructure, and provides regular and ongoing support and administration of these operations. An organization may use an MSP to manage some or all of its IT services. For example, some companies choose to outsource their network security to an MSP and manage everything else in-house.

What is included in IT managed services?

MSPs can provide their own core offerings or manage third-party solutions on behalf of their clients. These services can help various-sized companies in several ways: 

Small businesses: Small businesses may not have the budget or need for a dedicated IT team. IT/MSP companies provide a range of scalable services and can be tailored to the needs of the business. MSP solutions are often much more cost-effective than hiring permanent staff. 

Medium and large businesses: Larger businesses can take advantage of any number of MSP services. An MSP is often the more cost-effective solution, from performance monitoring and network security to mobile device management and disaster recovery.

What do IT/MSP companies do?

Most MSPs offer a wide range of services under one roof, allowing their customers to take advantage of the convenience and cost savings. Here are just some of the services an MSP can provide:

  • General IT services: Include repairing hardware, installing software, and resolving other IT issues as they arise. 

  • Disaster recovery: Helps a company stay operational during a disaster or network outage. Services include data backups, server redundancy, and data center management. 

  • Managed communications: Management of all communications services, including email, telephone networks, mobile device management, and messaging solutions. 

  • Network infrastructure management: These services include network security and monitoring, infrastructure architecture management, and on-site services, such as cable management. 

How many managed service providers are there?

The global managed service provider market is estimated to grow to more than 200 billion U.S. dollars in 2020. While MSPs can adapt their services to any business in any sector, the industries that benefit the most include health, automotive, manufacturing, and the IT sector itself. 


Why use managed services?

There are many reasons why a company may turn to a managed service provider, which typically depends on a company's size and individual requirements. Factors may include:

  • Top-of-the-line IT solutions that don’t break the bank. 

  • An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business. 

  • Around-the-clock monitoring to improve security and reduce downtime. 

  • Significant IT cost savings. 

  • Specific expertise is required for a particular solution or service. 

What is a cloud service provider?

As the name suggests, a cloud service provider offers managed third-party services through a cloud-based platform and eliminates the need for on-premise hardware. The services on offer from a cloud-service provider vary and include application, infrastructure, and storage services. MSPs are different to cloud service providers because they typically provide a combination of managed on-premise and cloud-based services. 


What is AWS managed service?

Amazon Web Services (AWS) is the world’s leading cloud computing platform and offers over 175 services to its customers. Unlike most MSPs that offer a combination of on-premise and cloud services, AWS only provides solutions that operate in the cloud. The benefits of using AWS include increased agility, lower hardware maintenance and software licensing costs, and the ability to scale and innovate faster.

Are IT/MSP companies safe?

One of the biggest concerns that a company may have when considering an IT/MSP company is the security and safety of its network and data. An MSP’s managed network infrastructure and data centers are much more robust than a standard enterprise infrastructure and managed 24/7 online, with government approved procedures. This ensures that business data is secure at all times.

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