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Best Managed IT Service Providers in Lexington

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Best PC Service logo
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Best PC Service

811 Corporate Dr Ste 107, Lexington, KY 40503
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Business Description

Best PC Service is based in Lexington and provides computer network support to businesses. It offers custom packages and round-the-clock network and computer monitoring. The company deals with cloud computing, business continuity, and data backup and recovery, providing Datto Nas, Alto 2, Siris, and Siris 2 products. It also offers IT consulting and free basic network and security audits. Best PC Service is a Lenovo and Microsoft Partner.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.7 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Central Business Systems, Inc. logo
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Central Business Systems, Inc.

3138 Custer Dr Ste 210, Lexington, KY 40517
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Business Description

Central Business Systems Inc. is an IT managed service company in Lexington with offices in Louisville and Charleston, serving businesses in Kentucky, Ohio, Indiana, and West Virginia. As a managed IT service provider, it deals with hardware and software inventory, performance and maintenance monitoring, patch whitelisting service, and secured remote access. Other related solutions include critical system monitoring and vendor management as well as antivirus and malware license and protection. Central Business Systems Inc. has worked with IT giants including Microsoft, CISCO, HP, and Intel.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
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Computer Services and Solutions, Inc. logo
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Computer Services and Solutions, Inc.

431 S Broadway Ste 222, Lexington, KY 40508
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Business Description

Computer Services and Solutions Inc. is a Lexington-based IT services provider that covers businesses and homes in Louisville and Central Kentucky. It has a team that's adept in providing managed services, network installation and support, VOIP, data backup and security, cloud and local server backup, and website hosting and development. It also helps with Microsoft Sharepoint and Exchange server installation and configuration. Computer Services and Solutions Inc. helps its clients with DFARS and PCI compliances.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.8 / 5 (26)
Yelp
3.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Computers Plus Repair logo
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Computers Plus Repair

3120 Pimlico Pkwy Ste 142, Lexington, KY 40517
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Business Description

Computers Plus Repair, based in Lexington, is a company that focuses on repairing hardware and providing other computer-related services. For businesses, the company handles managed IT tasks, including system security setup, data recovery, and on-site and off-site tech support. It also helps individuals and businesses set up wireless networks and arrive at media streaming and sharing solutions. Additionally, the company's technicians perform on-site visits to link PCs and Macs, facilitate file sharing, and ensure printer connectivity.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Facebook
4.9 / 5 (25)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Hensley / Elam logo
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Hensley / Elam

163 East Main Street, Suite 401, Lexington, KY
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Business Description

Hensley / Elam is a regional IT services company that caters to businesses in Lexington. It holds over 20 years of industry experience, supporting and managing IT network-based services, equipment, and applications. This solution involves system upgrades and network management using a remote monitoring platform to observe the performance and health of the enterprise's IT network. The company detects and remediates various server issues, preventing downtime or data loss. It maintains a partnership with Cisco Meraki, Artic Wolf, HP, and SentinelOne.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.5 / 5 (8)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Heron Managed Services logo
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Heron Managed Services

3166 Custer Dr, Lexington, KY 40517
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Business Description

Founded in 2019, Heron Managed Services serves clients in Lexington and the surrounding areas. It provides a wide range of managed IT services that help clients enhance operational and individual efficiencies. Its services include device monitoring, service desk support, remote management and monitoring, third-party patch management, and advanced endpoint protection. Owners Jeremy and Bryan Bates have more than three decades of electronic security industry experience. They combine the use of enterprise-level tools and automation to meet the IT needs of clients.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Integrity IT logo
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Integrity IT

3080 Harrodsburg Rd Ste 104, Lexington, KY 40503
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Business Description

Integrity IT is a provider of MSP services in Lexington. The company places a heavy emphasis on keeping business technology up and running, implementing techniques such as preventative maintenance, software management, network support, and continual monitoring. The company regularly works with health care providers, assisting with HIPAA compliance and other security matters. Integrity IT also offers consulting services to help companies decide on budgeting and project management strategies. Virtualization and backup services are available as well.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (14)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
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Intelligent IT logo
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Intelligent IT

3270 Blazer Pkwy Ste 100, Lexington, KY 40509
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Business Description

Founded in 1996 and located in Lexington, Intelligent IT is an information technology company that provides managed IT services to small and midsize businesses in the medical, financial, and real estate industries. The firm provides 24/7 help desk support, network security monitoring, and antivirus detection and neutralization. It offers data backup and recovery in case of hard drive failure or other data loss event. Additionally, Intelligent IT safely and securely destroys data to ensure regulatory compliance.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Facebook
4.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
iSafe Complete Managed Services logo
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iSafe Complete Managed Services

1619 Bypass Rd. Suite 122, Winchester, KY 40391
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Business Description

For more than 20 years, iSafe Complete Managed Services has been helping small businesses in Lexington and the surrounding areas. Its programmers maintain IT infrastructure to secure networks and data, as well as provide staff support. Anti-virus, SEIM tool and monitoring, data backup, filtering protection, and audits are all included in the plans the company offers. It also has a program to keep clients' information and data safe from hackers. Over the years, it has partnered with various businesses, including transportation companies, restaurants, and law offices.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (13)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
iSTAM Computer Services logo
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iSTAM Computer Services

1301 Winchester Rd Ste 13, Lexington, KY 40505
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Business Description

iSTAM Computer Services is an IT managed service company in Lexington, Winchester, and Richmond. It provides various IT services, including managed support, VOIP communications, web presence, and enhanced antivirus protection. The firm helps with cloud solutions and network security as well as data redundancy for backup and recovery. Additional security solutions include mobile device security, unlimited windows backup, and complete patch management. iSTAM Computer Services developed a user-friendly website for Madison Insurance Agency and helped set up its new network.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
JDI Technology Group logo
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JDI Technology Group

729 Allendale Dr, Lexington, KY 40503
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Business Description

With more than a decade of experience, JDI Technology Group is a company in Lexington that provides IT managed services for businesses of all sizes. The company's services include software setup, backups, cabling solutions, firewall installations, data recovery, and network evaluations, management, and security. JDI Technology Group also deals with VPN connectivity and VoIP phone systems. Virus prevention and removal services are available as well. The company has worked with businesses from a wide range of fields, including retail, banking, manufacturing, and commercial real estate.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Mayfield IT LLC logo
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Mayfield IT LLC

824 Porter Pl 1, Lexington, KY 40508
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Business Description

Mayfield IT LLC provides computer support and services in Lexington. It offers managed IT services that assist businesses and professionals in keeping records and minimizing data loss with backup and recovery solutions. The company also has server options using Dell PowerEdge servers or cloud-based providers, such as Google Cloud Platform and Microsoft Azure. In addition, it configures workstations and business network infrastructures. Mayfield IT was founded in 2015 by two IT consultants with over 25 years of combined industry experience.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (16)
Facebook
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
McNee Support logo
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McNee Support

2387 Professional Heights Drive, Lexington, KY 40503
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Business Description

McNee Support is a managed IT service provider in Lexington that has been serving businesses in the metro since 1991. The company offers live on-demand support desks, security, data storage, network monitoring, and customized programming. Its engineers aim to repair problems before they escalate into bigger problems, alert for hardware complications, help through remote desktop control as needed, and fix issues concerning email, printers, and network. McNee Support has partnerships with Office 365, Windows 10, Webroot, and Splashtop.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
NetGain Technologies logo
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NetGain Technologies

2031 Georgetown Rd, Lexington, KY 40511
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Business Description

For over 35 years, NetGain Technologies has been an IT managed service provider in Lexington. The company creates virtual server environments to serve as backups for disaster recovery and optimizes data storage for scalability. It also evaluates technology risks for clients based on size and industry, implementing security solutions accordingly. The firm offers communications and collaboration software to improve employee productivity. Other services NetGain provides include network management, business strategy consultation, and reactive support.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6
Facebook
4.6 / 5 (18)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Next Century Technologies logo
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Next Century Technologies

3167 Custer Dr Ste 101, Lexington, KY 40517
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Business Description

Next Century Technologies is an IT managed service provider in Lexington. The firm provides technical support services for servers, productivity software, and domains. It can also partner with existing IT staff to manage IT for businesses. Additionally, the firm provides compliance assistance for HIPAA, banking, and CPAs. The company also does project work, including network evaluations, risk assessments, Office365 migrations, and server virtualization. Additional services include VoIP, cabling, business continuity/backups, and cybersecurity. Next Century Technologies supports clients all across the country.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Tactical IT Group logo
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Tactical IT Group

201 E Main St Ste 760, Lexington, KY 40507
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Business Description

Tactical IT Group is a Lexington information technology company that provides managed IT services to small and medium-sized businesses, with a focus on banks and businesses in the financial industry. The firm handles IT support remotely, making on-site visits when necessary, and offers comprehensive management and monitoring of networks and infrastructures. It executes backup and disaster recovery initiatives to ensure data is protected in case of a loss event. Additionally, Tactical IT Group implements spam filtering systems for email servers.

The AME Group logo
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The AME Group

3080 Harrodsburg Rd. Ste 104, Lexington, KY 40503
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Business Description

The AME Group caters to customers in the Lexington metro and the surrounding communities. It offers managed IT services, helping clients protect their critical assets and be aware of potential threats and security vulnerabilities. It develops technology roadmaps for budgeting and business goals, analyzes data, and provides intelligent IT planning. The company also handles backup planning, cabling, compliance risk assessment, CRM integration, and intrusion detection and prevention. The AME Group has been in the business since 2000.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3
Google
4.7 / 5 (18)
Facebook
3.4 / 5 (9)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
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Back to Providers

Frequently Asked Questions

What does MSP stand for?

Some people might think of Minneapolis Saint Paul International Airport or the Michigan State Police when they hear the acronym MSP,  but in the world of information technology, MSP stands for managed service provider, also known as IT/MSP.

What is a managed service provider?

A managed service provider delivers a range of IT services, such as application, network services, security, and infrastructure, and provides regular and ongoing support and administration of these operations. An organization may use an MSP to manage some or all of its IT services. For example, some companies choose to outsource their network security to an MSP and manage everything else in-house.

What is included in IT managed services?

MSPs can provide their own core offerings or manage third-party solutions on behalf of their clients. These services can help various-sized companies in several ways: 

Small businesses: Small businesses may not have the budget or need for a dedicated IT team. IT/MSP companies provide a range of scalable services and can be tailored to the needs of the business. MSP solutions are often much more cost-effective than hiring permanent staff. 

Medium and large businesses: Larger businesses can take advantage of any number of MSP services. An MSP is often the more cost-effective solution, from performance monitoring and network security to mobile device management and disaster recovery.

What do IT/MSP companies do?

Most MSPs offer a wide range of services under one roof, allowing their customers to take advantage of the convenience and cost savings. Here are just some of the services an MSP can provide:

  • General IT services: Include repairing hardware, installing software, and resolving other IT issues as they arise. 

  • Disaster recovery: Helps a company stay operational during a disaster or network outage. Services include data backups, server redundancy, and data center management. 

  • Managed communications: Management of all communications services, including email, telephone networks, mobile device management, and messaging solutions. 

  • Network infrastructure management: These services include network security and monitoring, infrastructure architecture management, and on-site services, such as cable management. 

How many managed service providers are there?

The global managed service provider market is estimated to grow to more than 200 billion U.S. dollars in 2020. While MSPs can adapt their services to any business in any sector, the industries that benefit the most include health, automotive, manufacturing, and the IT sector itself. 


Why use managed services?

There are many reasons why a company may turn to a managed service provider, which typically depends on a company's size and individual requirements. Factors may include:

  • Top-of-the-line IT solutions that don’t break the bank. 

  • An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business. 

  • Around-the-clock monitoring to improve security and reduce downtime. 

  • Significant IT cost savings. 

  • Specific expertise is required for a particular solution or service. 

What is a cloud service provider?

As the name suggests, a cloud service provider offers managed third-party services through a cloud-based platform and eliminates the need for on-premise hardware. The services on offer from a cloud-service provider vary and include application, infrastructure, and storage services. MSPs are different to cloud service providers because they typically provide a combination of managed on-premise and cloud-based services. 


What is AWS managed service?

Amazon Web Services (AWS) is the world’s leading cloud computing platform and offers over 175 services to its customers. Unlike most MSPs that offer a combination of on-premise and cloud services, AWS only provides solutions that operate in the cloud. The benefits of using AWS include increased agility, lower hardware maintenance and software licensing costs, and the ability to scale and innovate faster.

Are IT/MSP companies safe?

One of the biggest concerns that a company may have when considering an IT/MSP company is the security and safety of its network and data. An MSP’s managed network infrastructure and data centers are much more robust than a standard enterprise infrastructure and managed 24/7 online, with government approved procedures. This ensures that business data is secure at all times.

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