Expertise.com

Best Managed IT Service Providers in New York City

2024

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls
Managed IT Service Providers FAQs 〉

Providers

Last updated:

Website
237 W 35th St Ste 805, New York, NY 10001
  • Network Infrastructure
  • virtualization
  • Email and Collaboration
  • Remote Productivity
  • Network Assessments
  • Risk Mitigation
  • Policy Development
  • Operational Consulting
  • Strategic Consulting

Why choose this provider?

TEKConn delivers managed IT services to clients in New York City. It delivers security and cloud computing services that are matched with consulting and support solutions to keep office technology infrastructures functional and efficient. An SAS 70 type 2-certified facility is used to host data and programs on remote computers. Backups and redundancies are maintained to provide business continuity during unforeseen disasters. TEKConn caters to those in the finance, healthcare, media, and professional service sectors.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
5.0 / 5 (27)
Yelp
2.5 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Free Consultation

Website
1501 Broadway FL 12, New York, NY 10036
  • Managed Cyber security
  • IT Managed Security
  • Managed Endpoint Detection & Remediation
  • Managed IT Support
  • Managed SOC Services
  • managed service provider
  • Managed IT Services
  • Managed IT Helpdesk
  • Managed Email Security
  • Managed Cybersecurity
  • IT Managed Service
  • #ManagedServicesProvider
  • IT Support
  • Cyber Security
  • Outsourced IT
  • Managed IT
  • IT Infrastructure
  • IT Consulting

Why choose this provider?

E Valve Technologies serves clients based in New York City. It provides IT services to assist businesses in managing their operations virtually. Its team of IT specialists also helps improve customer reach, engagement, and brand awareness, as well as cyber security. They offer IT solutions for clients such as startups, nonprofit organizations, small-sized and medium-sized businesses, and medical services providers. E Valve Technologies extends its services to clients in Connecticut, New Jersey, and other time zones.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.8 / 5 (24)
Yelp
5.0 / 5 (6)
Facebook
5.0 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Price: Call for quote

Website
600 Mamaroneck Ave Suite 400, Harrison, NY 10528
  • IT Infrastructure
  • IT Consulting
  • VoiP
  • Outsourced IT
  • Managed IT
  • Cybersecurity
  • IT Support

Why choose this provider?

Hudson INFOsys has been providing technology services to various businesses in and around New York City since 2005. Its team is dedicated to assisting clients in making well-informed decisions about technology, including IT infrastructure, with the aim of boosting and improving their companies, enhancing their operational efficiencies, and increasing business value. It provides 24/7 support for various IT problems that require a prompt response. Hudson INFOSys works to align technology practices with clients' missions, objectives, and directions.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
2111 Chestnut Avenue Suite 245, Glenview, IL 60025

Why choose this provider?

HTML Global provides managed IT services customized for clients in New York City. It offers vendor management, helpdesk support, maintenance, and 24/7 monitoring. Its team is proficient in various technologies, including Google, Microsoft, and Apple products, and partners with over 300 different brands. The company also handles strategic IT planning, cloud deployment, PC management, compliance review, and cybersecurity solutions. For more than 10 years, HTML Global has managed over 10,000 systems for various clients, such as Distinctive Schools, Bradley Business Center, and Doctors Plastic Surgery.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (114)
Facebook
5.0 / 5 (7)
Yelp
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
590 Madison Avenue, New York, NY 10022

Why choose this provider?

Umbrella IT is a New York City-based IT managed service provider that caters to the retail, financing, technology, and media industries. It offers technical debt reduction by 80% in one month without stooping the project, IT product audit, web development, among others. In a span of 11 years, Umbrella IT has gained over 220 projects from 18 countries and over 70 awards from recognized international agencies. Some of its prominent clients include Alfa Bank, Disney, Ikea, and Home Credit Insurance.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Facebook
4.8 / 5 (25)

Website
25 Bloomingdale Rd, Hicksville, NY 11801

Why choose this provider?

Headquartered in Hicksville, with offices in New York City and East Hampton, LincolnIT provides managed IT solutions to government and professional customers in the New York metropolitan area, but with global reach. The company manages networks and data centers and optimizes system factors including hardware, storage, and software security. It also designs and implements infrastructure to support data management and cloud virtualization, offering advice on necessary technologies. LincolnIT provides public and provide hosted and data backups to minimize network downtime. LincolnIT solution offerings are all-encompassing including 24x7 Help Desk and NOC services to address all facets of clients' infrastructure and end-user support requirements.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
420 LEXINGTON AVENUE NEW YORK,, NEW YORK, NY 10170

Why choose this provider?

The LCO Group has provided a wide range of IT outsourcing solutions for small and midsize businesses in the greater New York City area since 1992. The company focuses on financial integration and support plans for the financial industry and multiplatform tech support for professional service industries, including the legal and real estate professions. Its proactive network management encompasses data backup and verification, antivirus software updates and monitoring, Microsoft and application updates, hardware condition authentication, and firewall integrity.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.7 / 5 (3)
Yelp
4.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
2.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
833 Broadway, New York, NY 10003

Why choose this provider?

Onetech360 - New York City is a minority-owned and operated company servicing the city. It delivers IT solutions for different industries such as law firms, real estate, medical offices, and non-profits. A wide range of managed IT services are on offer for small to mid-sized businesses, including but not limited to regular maintenance, handling of software and different technology types, and better security and compliance implementation. Its founders, Luis Aponte and Whawenst Duvet have 40 years of combined IT experience.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (3)

Website
244 5th Avenue, New York, NY 10001

Why choose this provider?

Blazeclan Technologies is an IT managed service provider that serves organizations in New York City and nearby areas. It is comprised of tech professionals who deliver cloud consulting services that help reduce operational costs, provide business flexibility, and improve the scalability and security of enterprise workloads. Services are migration and deployment, DevOps, cost optimization, data analytics and insights, and business continuity planning. Some of Blazeclan Technologies' consulting partners are AWS, Microsoft Azure, New Relic, TrendMicro, and Indusface.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.1
Facebook
4.1 / 5 (13)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
99 Hudson Street, New York, NY 10013

Why choose this provider?

CMIT Solutions partners with small and midsized businesses in New York City, providing IT support and management services. It handles preventive maintenance for clients' IT frameworks, manages network security, and oversees cloud resources and other storage services. It also provides a 24-hour help desk and implements software updates and security patches. It specializes in business recovery and data protection and backup. CMIT Solutions offers digital marketing services such as email marketing, SEO, and website design.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (42)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
180 Varick St Rm 1214, New York, NY 10014

Why choose this provider?

Promethean IT is an information technology company that provides managed IT services to clients in the financial, creative production, and pharmaceutical industries in the greater New York area. The firm handles network monitoring and device management for Android and iOS systems. It offers cybersecurity assessments to identify network gaps and vulnerabilities and implements incident response plans in case of an attack. Additionally, Promethean IT provides cloud hosting and backup services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (5)
Facebook
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
New York, NY 10001

Why choose this provider?

onsitein60 is a service provider with an office in New York. It aims to maximize business efficiency and minimize downtime losses and breach-related costs through its IT support solutions. Training sessions, on-site demos, security classes, routine maintenance, software management, and data protection are among its services. The company provides industry-specific managed IT solutions for companies in the legal, healthcare, construction, and manufacturing sectors. It also offers groundwork support for small agencies and non-profit organizations.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.4
Google
4.6 / 5 (9)
Facebook
5.0 / 5 (2)
Yelp
1.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
30 W 47th St # 301, New York, NY 10036

Why choose this provider?

Established in 2012, ETech 7 is a managed IT service provider in New York dedicated to assisting small to medium-sized businesses with their IT needs. ETech 7 provides SaaS solutions for easier remote management and greater accessibility. As a general rule, ETech 7 puts focus on cybersecurity through network monitoring, patch management, and intrusion detection. But it doesn't stop there. ETech 7 recognizes that each business is unique that's why it develops customized IT strategies for its clients and offers various services through managed IT support. These additional services include managed servers and networks as well as IT consulting in areas concerning server management, virtualization, and hardware configuration.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Yelp
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
115 West 29th Street, New York, NY 10001

Why choose this provider?

Bit by Bit is a full-service IT firm that provides its services to SMB and Enterprise clients in New York City and throughout the US. The company offers managed IT services and IT support, including strategic long-term planning, proactive monitoring and maintenance, and day-to-day troubleshooting which includes a 24-hour help desk. An industry leader with 30 years of experience, Bit by Bit partners with companies and organizations to develop comprehensive IT strategies and offers clients the most efficient, cost-effective, and reliable solutions. The company also offers other IT solutions, such as network monitoring and remediation, application development, business continuity and disaster recovery, and dark web monitoring.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (14)
Google
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
116 Nassau Street,, New York, NY 10038

Why choose this provider?

Cloudester has been a managed software provider to the New York City area since 2011. Software development teams are assigned to handle the services offered like information technology assessment, IT disaster recovery and business continuity, server and networking infrastructure, and data storage. Having these measures in place allows for Cloudester's clients to have better data security, improved network performance, accurate IT environment evaluation, and lower potential for business losses. Other services offered by the company include digital marketing, SEO, and mobile app development.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Clutch
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
55 West 39th Street, New York, NY 10018

Why choose this provider?

Manhattan Tech Support is an IT support firm serving New York City and the surrounding areas. This agency provides custom IT support solutions for businesses and organizations to help them streamline their business processes. As an IT managed service provider, Manhattan Tech Support's technicians install computer networks and wireless networking, services which they can oversee and provide support for through on-site and remote methods. They are committed to helping clients focus more on how to run their business.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (128)
Yelp
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
209 West 109th Street, New York, NY 10025

Why choose this provider?

Computools is an IT and software solutions company that serves clients in New York City and the surrounding areas. It provides a broad range of IT and software services, including user experience and interface, web and mobile development, CRM services, and API integration. The company's framework and processes help companies when it comes to full coverage and support of IT-related duties. Computools has formed alliances with technology companies such as the International Federation for Information Processing and IBM.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Facebook
4.9 / 5 (50)

Website
800 Third Avenue 3rd Floor, New York, NY 10022
  • Cyber Security
  • IT Support
  • Managed Cyber security
  • IT Logistics
  • offboarding
  • IT Migrations
  • onboarding
  • IT Consulting
  • IT Strategy
  • Cloud Solutions
  • End User IT Support
  • Managed IT Services
  • Technology Logistics
  • VirtualCISO
  • Office 365 Migrations
  • Cyber Security Awareness Training
  • ITSupport
  • IT Performance Optimization
  • IT Security
  • Managed IT
  • NetworkSecurity
  • Cybersecurity
  • Help Desk Services
  • Outsourced IT

Why choose this provider?

RCS Professional Services is a managed IT service provider that caters to companies in New York City and around the United States. It offers on-site consultation, 24/7 remote and onsite support, cyber-security and data protection, and cloud computing services. It also provides PCI compliance and communication solutions, and its partner companies include Apple, Microsoft, Dell, Xerox, Cisco, and Clio. The firm's founder and CEO, Jeffrey Tebele, has been providing IT support solutions to small and medium-sized businesses for over two decades. They have offices in Georgia too.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (62)
Facebook
5.0 / 5 (7)

Frequently Asked Questions

  • What does MSP stand for?

    Some people might think of Minneapolis Saint Paul International Airport or the Michigan State Police when they hear the acronym MSP,  but in the world of information technology, MSP stands for managed service provider, also known as IT/MSP.

  • What is a managed service provider?

    A managed service provider delivers a range of IT services, such as application, network services, security, and infrastructure, and provides regular and ongoing support and administration of these operations. An organization may use an MSP to manage some or all of its IT services. For example, some companies choose to outsource their network security to an MSP and manage everything else in-house.

  • What is included in IT managed services?

    MSPs can provide their own core offerings or manage third-party solutions on behalf of their clients. These services can help various-sized companies in several ways: 

    Small businesses: Small businesses may not have the budget or need for a dedicated IT team. IT/MSP companies provide a range of scalable services and can be tailored to the needs of the business. MSP solutions are often much more cost-effective than hiring permanent staff. 

    Medium and large businesses: Larger businesses can take advantage of any number of MSP services. An MSP is often the more cost-effective solution, from performance monitoring and network security to mobile device management and disaster recovery.

  • What do IT/MSP companies do?

    Most MSPs offer a wide range of services under one roof, allowing their customers to take advantage of the convenience and cost savings. Here are just some of the services an MSP can provide:

    • General IT services: Include repairing hardware, installing software, and resolving other IT issues as they arise. 

    • Disaster recovery: Helps a company stay operational during a disaster or network outage. Services include data backups, server redundancy, and data center management. 

    • Managed communications: Management of all communications services, including email, telephone networks, mobile device management, and messaging solutions. 

    • Network infrastructure management: These services include network security and monitoring, infrastructure architecture management, and on-site services, such as cable management. 

  • How many managed service providers are there?

    The global managed service provider market is estimated to grow to more than 200 billion U.S. dollars in 2020. While MSPs can adapt their services to any business in any sector, the industries that benefit the most include health, automotive, manufacturing, and the IT sector itself. 


  • Why use managed services?

    There are many reasons why a company may turn to a managed service provider, which typically depends on a company's size and individual requirements. Factors may include:

    • Top-of-the-line IT solutions that don’t break the bank. 

    • An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business. 

    • Around-the-clock monitoring to improve security and reduce downtime. 

    • Significant IT cost savings. 

    • Specific expertise is required for a particular solution or service. 

  • What is a cloud service provider?

    As the name suggests, a cloud service provider offers managed third-party services through a cloud-based platform and eliminates the need for on-premise hardware. The services on offer from a cloud-service provider vary and include application, infrastructure, and storage services. MSPs are different to cloud service providers because they typically provide a combination of managed on-premise and cloud-based services.