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Best Property Management Companies in Charlotte

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Mynd Property Management logo
FEATURED
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Mynd Property Management

525 North Tryon Street, Charlotte, NC 28202
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  • Maintenance
  • Leasing
  • Accounting Services

Business Description

Mynd is a full-service property management company specializing in single-family rental properties in the Charlotte area. Using its local expertise and tech, it takes the complexity out of owning a rental unit by taking care of the owners' leasing, maintenance, and financial reporting needs. The company provides an online portal and an app to manage properties from anywhere easily. With local teams in more than 25 markets across the U.S., it places more than 10,000 residents per year.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Google
4.4 / 5 (392)
Yelp
2.0 / 5 (91)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
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Sunnon Property Management logo
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License Verified:

License: C28152

North Carolina Real Estate Commission

1300

Sunnon Property Management

10130 Perimeter Pkwy Ste 200, Charlotte, NC 28216
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  • Maintenance
  • Rental Management
  • Inspection
  • Accounting
  • Property Management
  • Tenant Management
  • Residential Property Management
  • Property Manager
  • Rent collection
  • Tenant Management/Customer Service
  • Full Property Management
  • Property Management Company
  • Property Maintenance
  • Marketing Consulting

Business Description

Sunnon Property Management caters to homeowners, investors, and landlords throughout Charlotte and the neighboring locations. The company manages residential real estate properties, including single-family homes, apartments, condos, and townhomes. Its team handles a range of tasks on behalf of property owners, from estate maintenance and improvement to property marketing, value appraisal, and tenant screening. Its additional services include accounting solutions, lease regulation, moving inspections, and rent collection. Chris, the company's property manager, has a background in finance and program management.

License Verified:

License: C28152

North Carolina Real Estate Commission

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.6 / 5 (219)
Facebook
4.3 / 5 (12)
Yelp
2.0 / 5 (10)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
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Price: 1300

Alarca Realty logo
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Alarca Realty

2015 Ayrsley Town Blvd Ste 202, Charlotte, NC 28273
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  • Maintenance
  • Marketing
  • Leasing

Business Description

Alarca Realty has been providing property management services in Charlotte and the surrounding areas, including Mooresville, Huntersville, Davidson, Cornelius, Lake Norman, Ballantyne, and Cotswold since 2005. It offers several levels of management to fit investors and homeowner's needs, such as maintenance and repair coordination, rent collection, and move-in and move out reports with 360 photos. The firm also offers tenant warranties, and animal damage, appliance, asset, lost rent, and maintenance protection plans.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
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––
AM Realty logo
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License Verified:

License: C23861

North Carolina Real Estate Commission

AM Realty

10718 Carmel Commons Ste 220, Charlotte, NC 28226
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  • Maintenance
  • Leasing
  • Tenant Screening
  • Property Inspection
  • Property Assessment
  • Responsiveness
  • Real Estate
  • Property Maintenance
  • Leasing and Maintenance
  • Rental Management
  • Tenant Representation
  • Landlord Representation
  • Leasing Collection
  • Buyer
  • Property Management
  • best luxury property management company
  • Tenant Management
  • Residential Property Management
  • Property Manager
  • Manage Rental Property
  • Market Vacancies
  • Rent collection
  • Full Property Management
  • luxury property management
  • Property Management Software
  • Maintenance & Collections
  • Apartment Management
  • Property Management Company

Business Description

AM Realty has been serving property owners in Charlotte since 2009. The agency focuses on helping clients manage their commercial and residential properties. Its property management plans include rent collection, accounting, filter replacement, eviction handling, and property marketing. Its team also conducts pet and tenant screening, income verification, credit checks, and background inspection services to help owners find suitable tenants. AM Realty's owner, Allison Regets, is a Charlotte native who has years of experience in real estate sales and property management.

License Verified:

License: C23861

North Carolina Real Estate Commission

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Google
4.2 / 5 (124)
Facebook
3.0 / 5 (17)
Yelp
1.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
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BDF Realty, Inc. logo
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License Verified:

License: C14415

North Carolina Real Estate Commission

BDF Realty, Inc.

PO Box #35437, Charlotte, NC 28235
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  • Maintenance
  • Leasing

Business Description

Charlotte-based BDF Realty, Inc., serves landlords, investors, and homeowners. The company offers property management services, including advertising, leasing, maintenance, tenant screening, compliance inspection, and eviction. It manages single-family homes, condominiums, and townhouses. The company uses the Pod System, which assigns a pod owner to each property, who serves as the single point of contact for tenants. It's been operating for more than 15 years. Its staff also markets properties for sale.

License Verified:

License: C14415

North Carolina Real Estate Commission

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3
Google
4.5 / 5 (31)
Yelp
1.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
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Bottom Line Property Management logo
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Bottom Line Property Management

2301 W Morehead St STE C, Charlotte, NC 28208
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  • Maintenance
  • Marketing
  • Collection
  • Leasing
  • Accounting Services
  • Tenant Screening

Business Description

Bottom Line Property Management is located in Charlotte, North Carolina, and caters to clients throughout the city's surrounding areas. It's been in business for more than 11 years and offers property management services to owners of apartments, condos, multi-family dwellings, and single-family homes of all sizes. Its services include tenant screening, rent collection, and repairs and maintenance. The company is also a licensed real estate brokerage that assists with buying and selling property.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Google
4.1 / 5 (612)
Yelp
2.0 / 5 (30)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
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Detail
––
Carod Properties logo
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Carod Properties

10130 Mallard Creek Rd Ste 300, Charlotte, NC 28262
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  • Maintenance
  • Collection
  • Tenant Screening

Business Description

Carod Properties is a property management company in Charlotte for single-family homes, townhouses, condos, and apartment complexes. It offers a wide range of services, including advertising to fill vacancies, tenant reviews, income verifications, lease preparation, rent collection, and quarterly drive-by inspections, and the team coordinates maintenance services and repairs, such as lawn care for vacant homes and pest prevention. Additional options include financial reports and inspections before and after tenants move in and out of each unit.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3
Facebook
3.8 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
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Detail
Carolina Living Real Estate logo
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Carolina Living Real Estate

16507 Northcross Dr Ste A, Huntersville, NC 28078
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  • Maintenance
  • Marketing
  • Leasing

Business Description

Founded in 2004, Carolina Living Real Estate provides residential property management services in the Charlotte metro and Lake Norman areas. It offers marketing and advertising to place qualified tenants quickly, thorough tenant screenings, move-in inspections, professional maintenance, repairs, and regular property inspections. The agency also collects rent, handles communication with tenants and vendors, and can help clients determine each rental's value. Other services include a 24/7 response to plumbing, HVAC, electrical, and appliance emergencies.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Google
4.0 / 5 (4)
Castle Gate Real Estate Group logo
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License Verified:

License: C25476

North Carolina Real Estate Commission

Castle Gate Real Estate Group

18644 W. Catawba Ave. Ste 202, Cornelius, NC 28031
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  • Tenant Screening
  • Rent collection
  • Property Maintenance

Business Description

Castle Gate Real Estate Group assists clients in Charlotte with their real estate sale and property management needs. With over 30 years of combined experience, its team of Realtors and brokers handle various aspects of property management, including tenant screening, leasing, accounting, and maintenance. They deal with various types of properties, such as single-family homes, condos, and commercial properties. They also assist buyers and sellers during the home search, property valuation and marketing, inspection, and negotiation.

License Verified:

License: C25476

North Carolina Real Estate Commission

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (21)
Facebook
5.0 / 5 (12)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Elite Team Realty logo
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Elite Team Realty

756 Tyvola Rd Ste 126, Charlotte, NC 28217
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  • Maintenance
  • Collection
  • Accounting Services

Business Description

Elite Team Realty is a property management company with over 20 years' experience. Its property managers in Charlotte handle a wide range of services, including marketing to fill vacancies, screening tenants, collecting rent, completing necessary repairs, preparing and serving eviction notices, and maintaining the property's interior and exterior. The company also handles sales and new purchases for clients. Elite Team Realty is a member of the National Association for Residential Property Managers.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Facebook
4.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
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Detail
First United Realty & Management logo
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First United Realty & Management

Charlotte, NC 28226
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Business Description

First United Realty & Management works as a property management company for residents and potential renters in Charlotte and the nearby communities. The company opened in 1979 and continues to strive to provide courteous and prompt service designed to meet their customers’ needs quickly and efficiently. Some of the services offered by their trained professionals include executive property management, seller representation, and buyer representation. These offerings mean that the staff from First United Realty & Management can handle many of the different aspects of buying, selling, or renting out a property like advertising, general maintenance, marketing, property inspection, and deposit assessment. The company takes pride in its affiliations with professional organizations like the Charlotte Regional Realtor Associations, the North Carolina Association of Realtors, and the National Association of Realtors.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (1)
Yelp
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
HomeRiver Group Charlotte logo
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HomeRiver Group Charlotte

307 West Tremont Avenue, Charlotte, NC 28203
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  • Maintenance
  • Marketing
  • Collection
  • Leasing
  • Accounting Services
  • Tenant Screening
  • Property Inspection
  • Property Assessment

Business Description

HomeRiver Group Charlotte is a team of property managers based in Charlotte. They are dedicated to providing quality housing opportunities for buyers while offering a promising return of investment for their clients. The company offers property management services such as marketing, leasing, and maintaining clients' properties. Previous clients who have worked with the team at HomeRiver Group Charlotte have commended them for their professionalism and prompt communication.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.4
Google
4.4 / 5 (34)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
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HomeVault Property Management logo
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License Verified:

License: C32592

North Carolina Real Estate Commission

HomeVault Property Management

3440 Toringdon Way #205, Charlotte, NC 28277
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  • Property Inspection
  • Property Maintenance

Business Description

HomeVault Property Management has been serving landlords and tenants in Charlotte since 2000. It helps property owners understand the value of their property and what they need to do to achieve a profitable rental investment. Its team, which has over seven decades of collective industry experience, also guides clients in accessing rental income, leasing, maintenance work, and renewals reports through the company's owner and tenant portals. HomeVault Property Management currently protects over 800 properties across six states, including Florida, Arizona, and Colorado.

License Verified:

License: C32592

North Carolina Real Estate Commission

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
3.9
Google
4.6 / 5 (181)
Yelp
4.5 / 5 (12)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Kay Group Properties logo
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Kay Group Properties

7845 Colony Rd Ste C4-137, Charlotte, NC 28226
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  • Maintenance
  • Marketing
  • Tenant Screening

Business Description

Kay Group Properties is a property management company in Charlotte that provides services throughout the metro area, including Matthews, Pineville, uptown Charlotte, Ballantyne, and South Charlotte. It handles market analysis to optimize rental prices, advertise vacant units, and screen tenants. The agency also prepares and signs rent contracts; facilitates the collection of security deposits and rental payments; performs move-in and move-out inspections, and takes care of contractor coordination and maintenance calls.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (10)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Lease Evaluations, Inc. logo
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License Verified:

License: C14112

North Carolina Real Estate Commission

Lease Evaluations, Inc.

6601 Gaywind Dr, Charlotte, NC 28226
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  • Maintenance
  • Marketing
  • Collection
  • Leasing
  • Accounting Services
  • Tenant Screening
  • Property Inspection
  • Property Assessment
  • Community Management

Business Description

Lease Evaluations Inc. is a residential property management firm that serves homeowners and investors in Charlotte and the surrounding counties. The company provides management services such as print and digital advertisements, property showings, and tenant screenings. Properties covered include single-family houses, condominiums, and farms. Other services include rental pricing. rent payment collections, monthly statement preparations, and liaising between owners and tenants. Richard Roskin of Lease Evaluations is a relocation and new construction specialist with more than 20 years of experience in real estate.

License Verified:

License: C14112

North Carolina Real Estate Commission

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3
Google
4.3 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Nest Property Management logo
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Nest Property Management

Concord, NC 28025
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Business Description

Nest Property Management is a Concord business that serves Cabarrus, Concord, and surrounding areas. The business offers residential property management services which include advertising, applicant background checks, and maintenance. Nest Property Management also offers properties for sale. Sarah Morrison is a property manager and realtor/broker and she is a Northeast Foundation and Historic Concord Preservation board member. Re/Max recognized her with the Executive Club Award. Lori Love is also a property manager and realtor/broker and Re/Max Leading Edge gave her the Executive Club Award and the Firm Spirit Award. Lori was awarded Realtor of the Year in 2013.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Facebook
4.8 / 5 (20)
Google
1.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
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Detail
Overcash Real Estate logo
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Overcash Real Estate

1641 Dale Earnhardt Blvd, Kannapolis, NC 28083
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  • Maintenance
  • Marketing
  • Tenant Screening

Business Description

Overcash Real Estate provides property management services for clients in Charlotte and the surrounding areas since 1977. It handles marketing to fill vacancies, tenant screenings for credit, criminal and rental history checks, and regular property walkthroughs and safety inspections. The team also takes care of rent collection, tenant communication, financial statement preparation, evictions, emergency repairs, and maintenance needs. Overcash Real Estate is a member of the Apartment Association of North Carolina.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
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Detail
Southern Living Property Management & Investments logo
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License Verified:

License: 144371

North Carolina Real Estate Commission

Southern Living Property Management & Investments

8000 Corporate Center Dr, Ste 214A, Charlotte, NC 28226
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  • Maintenance
  • Marketing
  • Tenant Screening

Business Description

Southern Living Property Management & Investments caters to clients across Charlotte. It handles various rental properties, including townhouses, single-family units, lofts, apartments, condominiums, and mobile homes. Its team screens potential tenants, collects rent, addresses maintenance issues, performs evictions, and advertises properties on Zillow, Trulia, MyNewPlace, and HotPads. Owner Jan Moore has been in the real estate industry since 1992. He served as president of the Charlotte National Association of Residential Property Managers Chapter in 2019.

License Verified:

License: 144371

North Carolina Real Estate Commission

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (18)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
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Detail
Victory Property Management Charlotte NC logo
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License Verified:

License: C17177

North Carolina Real Estate Commission

Victory Property Management Charlotte NC

3701 Latrobe Dr 110, Charlotte, NC 28211
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  • Maintenance
  • Marketing

Business Description

Victory Property Management serves property owners and tenants in Charlotte. It provides a wide range of property management services that include property marketing, turnover and improvements assistance, tenant screening, and rent collection. The company handles various types of residential properties, including one-bedroom condos and eight-bedroom estates. It is also a franchisor that combines traditional property management practices and technology to provide quality customer services. To give back to the community, it supports local charitable organizations, such as Paws for Life and Beagle Rescue.

License Verified:

License: C17177

North Carolina Real Estate Commission

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
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Detail
Wilkinson Property Management logo
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License Verified:

License: verified

North Carolina Real Estate Commission

Wilkinson Property Management

8604 Cliff Cameron Dr, Charlotte, NC 28269
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  • Maintenance
  • Marketing
  • Collection
  • Accounting Services
  • Tenant Screening

Business Description

Wilkinson Property Management is a Charlotte-based company that serves homeowners and investors. It offers clients marketing services for their rental properties, advertising them on over 100 syndicated websites. Its staff also handles tenant screening. The company uses web-based property management and accounting software to file maintenance work orders and log information like rent payments and monthly property performance. Since its founding in 1999, it has handled over 600 single-family homes in the greater Charlotte metropolitan area.

License Verified:

License: verified

North Carolina Real Estate Commission

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6
Google
4.6 / 5 (112)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Back to Providers

Frequently Asked Questions

What is property management?

Property management is the business of controlling and overseeing real estate, including residential and commercial rental properties. These professionals handle general maintenance and day-to-day operations on behalf of the property owner. They’re responsible for marketing properties, finding and screening tenants, collecting rent, and preparing units between leases. They may also handle repairs, evictions, and any problems that arise.

What does a property manager do?

Professional property managers perform critical tasks throughout the leasing life cycle, from preparing a rental property, through tenant move-ins and move-outs. They can also provide referrals for legal advice, home repairs, and services that aren’t covered by the management agreement. Here are some of their key responsibilities:

  • Marketing and listing vacant units
  • Processing applications and screening tenants
  • Conducting quarterly and annual inspections
  • Orchestrating move-in procedures
  • Coordinating maintenance and repairs
  • Collecting rent and applying penalties
  • Conducting move-out inspections and returning deposits
  • Handling evictions and posting quit notices
  • Complying with fair housing regulations
  • Compiling monthly expense reports
  • Preparing annual tax documents

How much do property management companies charge?

Property management fees can vary substantially depending on the size of the property, number of units, and scope of service. Property owners can expect to pay one month of rent to fill vacant properties and 10% of the gross cash flow to manage the property. Investors should also account for monthly maintenance, contributions to a reserve repair fund, and early termination fees if they decide to cancel the property management contract. Evictions and other non-routine services typically cost extra.

How do I manage a rental property from out of state?

Managing a property isn’t easy, and the job is even more difficult for out-of-state landlords. Thorough tenant screenings are the best way to prevent many common problems. Landlords should also maintain strong relationships with neighbors who can alert them if anything goes wrong. Investors who prefer a more hands-on approach should consider hiring a property manager to represent their interests.

Does a property manager need a real estate license?

Yes, in most states, property managers must have a real estate license to advertise rentals, show properties, sign lease agreements, collect rent, and perform other fiduciary activities. A community association manager license or similar certification may also be required for professionals who want to work for an HOA or apartment complex, although this credential is optional in most states.

How do I find a good property management company?

Property managers differ significantly in their approach and level of expertise. It’s important for owners to screen potential candidates to ensure that they're choosing the most qualified professional. Here are a few questions to ask during the interview:

  • How many units do you manage?
  • How big is your staff?
  • Do you have a maintenance crew?
  • How long does it take to fill vacant units?
  • What happens if my tenant doesn’t pay on time?
  • Have you ever filed an eviction?
  • What type of communication can clients expect from you?

Do property management companies find tenants for rental properties?

Yes, finding tenants and filling vacancies are key responsibilities for property managers. These professionals are responsible for advertising the property, and they handle all inquiries, applications, and showings. To find the most qualified tenants, managers perform background and credit checks, verify references, and confirm the applicant’s employment information, which can prevent problems and extra costs down the road.

How do I manage a vacation rental property?

Managing a vacation home or short-term rental requires a higher level of involvement when compared to other investment properties. Owners or managers must handle marketing, reservations, check-ins, and cleanings between stays. While a recent study by vacation rental marketplace HomeAway (now part of VRBO) reports that vacation rental income comprises about a quarter of the average rental owner’s income from investing just under 10 hours per week managing their rental, this type of hands-on involvement may not be possible for owners who live out of state or in another region. Professional property managers can assist with one or more tasks, such as cleanings and check-ins, or they can provide comprehensive management services to ensure that the property is generating revenue year-round.

Do property managers pay for repairs?

Yes and no. Property managers may pay for repairs, but the cost is generally deducted from future rent payments or a reserve fund. In most cases, landlords are responsible for maintenance costs and improvements that are needed to preserve or enhance the property’s value. Management firms do coordinate repairs, and some have their own maintenance crews. They can also provide contractor referrals and handle work orders for routine repairs, such as cleaning, painting, plumbing, and changing locks between tenants. Many firms allow tenants to submit maintenance requests online, and they should also provide monthly expense reports showing owners how their money is being spent.

Can a property manager evict a tenant?

Yes, property managers can help to orchestrate the eviction process, from preparing the initial notices to appearing in court and working with law enforcement to ensure that the tenant leaves the property. Situations that warrant eviction include non-payment of rent, lease violations, and illegal activity. Property managers can help to determine the best course of action when dealing with problem tenants.

Can a property manager sign a lease for an owner?

In most states, a property manager can sign a lease. Property owners can appoint a third party to act as a landlord by signing a contract with a management company or by giving power of attorney to a private individual. However, for the contract to be valid, the property manager must have the owner’s authorization.

Is property management worth the cost?

Property managers aren’t cheap, but they’re a worthwhile investment in many cases. Managing a rental property requires time, experience, diligence, and attention to detail. Professional property managers can assist new landlords and long-term investors who have a growing portfolio of rentals. They’re also valuable partners for individuals who work full time, live out of state, or want to enjoy the financial rewards of an investment property without added stress and anxiety.

How do I deal with a bad property management company?

Unresponsive property managers cause problems for property owners and tenants. Reputable management firms should work hard for their fees. No landlord wants to hear from their tenants that the management company isn’t doing its job or is ignoring their concerns. If the manager is skipping routine inspections, accepting bad tenants, or failing to provide monthly expense reports, it’s probably time to hire someone else. Owners should interview several candidates, compare rates, and check references to find a more qualified manager.

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