Expertise.com

Best Managed IT Service Providers in Baltimore

2024

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls
Managed IT Service Providers FAQs 〉

Providers

Last updated:

Website
606 Baltimore Ave, Ste 205, Towson, MD 21204

Why choose this provider?

Located in Baltimore, Web Works Inc is a computer sales, support, and web development firm that has been serving clients since 1997. It provides businesses with a variety of managed IT services, including hosted email, backup, disaster recovery, and corporate managed anti-virus. Its team also offers cybersecurity, web design and hosting, and SEO solutions. The company holds partnerships with Microsoft Azure, Google Cloud, Fortinet, and Cisco. Web Works Inc was included in The Channel Company's 2021 Managed Service Provider 500 list.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (3)

Website
7439 Baltimore Annapolis Blvd, Glen Burnie, MD 21061

Why choose this provider?

BL Technical Services is a team of IT network engineers serving small and medium-sized businesses throughout Baltimore and the surrounding communities. Its team assists clients in minimizing operational downtime by offering consulting services for network equipment, computer hardware, software, and cloud computing technologies. It also offers IT support options to business clients with new projects and staff augmentation plans. BL Technical Services was included in Baltimore Business Journal's 2017 list of 50 Fastest-Growing Private Companies.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (15)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
1000 Key Highway East, Baltimore, MD 21230

Why choose this provider?

Klik Solutions is an IT company that caters to business owners in Baltimore. It helps create and maintain a working environment that increases employees' productivity by providing various managed IT services for its clients. These include strategic leadership and 24/7 helpdesk support, remote monitoring, and software and hardware maintenance. In addition, the firm's specialists handle sensitive data security management and conduct end-user security training for the staff. They also monitor tech inventory, vendor support, warranty, and subscriptions.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
8223 Cloverleaf Dr Ste 100, Millersville, MD 21108

Why choose this provider?

Summit Business Technologies is an IT services company with over 30 years experience in the mission of supporting small businesses in Maryland, DC and across the globe. Summit provides secure, scalable IT solutions to allow those enterprises to grow. Services include Managed IT Security, including Compliance, Cloud and Network Services, VoIP, Secure Managed Hosting/Development, and Virtual CIO Services. The team at Summit Business Technologies provides IT planning and strategy that ensures business continuity and simplifies IT for growing enterprises.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
2.5
Responsiveness
Friendliness
Helpfulness
––
Detail
––

Website
1421 Clarkview Road Suite 205, Baltimore, MD 21209

Why choose this provider?

Avid Practice is an IT managed service provider in Baltimore. Since 2002, it has been providing IT planning and support to legal, medical, dental, financial, and nonprofit clients. It's highly experienced in implementing technology and business processes for organizations with between 10 and 250 users. Its team of IT consultants and engineers are skilled in Microsoft Office 365, Acronis Cloud, Cisco Meraki, Milestone XProtect, and Citrix Sharefile. They also use the Webroot Threat Intelligence platform.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (11)
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
6325 Woodside Court, Suite 200, Columbia, MD 21046

Why choose this provider?

Advantage Industries is an IT services company serving clients in Baltimore and the surrounding areas. The firm provides managed IT services for startups, businesses, and large corporations. Its IT specialists maintain, protect, and manage a variety of technology systems, including antivirus and spyware, workstation servers, backup IT infrastructure, and handheld mobile devices. The team also offers cybersecurity solutions, Cloud and data backup services, custom application development, and strategic IT consulting. The company has been serving clients for over two decades.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
11400 Cronridge Dr Ste A, Owings Mills, MD 21117

Why choose this provider?

Tier One Technology Partners is an IT support company serving Baltimore-based businesses of all sizes in a range of industries, including health care, finance, law, and the nonprofit sector. It provides managed IT services, including help desk support and server management. Tier One Technology supports clients with antivirus, antimalware, spam filtering, cloud server security, and SaaS management, taking the strain away from in-house IT departments and helping to maximize productivity.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Facebook
4.5 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
2.5
Responsiveness
Friendliness
Helpfulness
––
Detail
––

Website
300 East Lombard Street, Baltimore, MD 21202

Why choose this provider?

Global Cloud Technology Solutions, Inc., is a managed IT service provider that serves Baltimore and the surrounding areas. It offers a variety of specialized solutions, including infrastructure services, cloud engineering, cloud management, and automation. It also handles information security to protect companies against data breaches. Additionally, the company is a registered Amazon Web Services expert with professionals that can help firms with compliance, deployment, migration, and management. Global Cloud Technology Solutions also offers 24/7 customer support.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Website
10715 Red Run Blvd, Suite 113F, Owings Mills, MD 21117

Why choose this provider?

Computer Services Unlimited, Inc., provides Baltimore customers with managed IT services that include disaster recovery and backup. It protects customers from online threats such as malware, ransomware, and phishing. The firm also minimizes infrastructure footprints using hyper V/VMware virtualization. In addition, it offers CTO consulting that helps clients develop a business IT strategy and leverages the cloud to increase employee efficiency and productivity. Clients of Computer Services Unlimited include ACE Hardware, Catholic Relief Services, University of Maryland, and Hertz.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (32)
Facebook
5.0 / 5 (22)
Yelp
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
300 E. Lombard Street, Suite 840, Baltimore, MD 21202

Why choose this provider?

RightDirection Technology Solutions delivers managed IT services to consumers in Baltimore. The firm handles systems, database, and network administration jobs. It supports a business' current infrastructures and secures sensitive data. The team also operates service desks and makes software. RightDirection uses processes compliant with ISO 27001: 2013 standards, and the company is MSCB-113 accredited. CEO Joey Hutchins founded the enterprise in 2007. He is a Marine Corps veteran who offered technology solutions to the public sector.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Google
5.0 / 5 (3)
Facebook
1.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
1700 Reistertown Road, Suite #203, Baltimore, MD 21208

Why choose this provider?

Intellicomp Technologies provides managed IT services to businesses in Baltimore. Its IT solutions include Intellicare, which involves consulting, software patching, network monitoring, disaster recovery, and tech support. It also caters to clients' information storage needs with its IntelliCloud program. The firm works with companies from a variety of industries, such as healthcare, education, legal, non-profit, and professional services. This gives it a broad perspective when it comes to the distinctive needs of different businesses.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
1414 Key Hwy, Baltimore, MD 21230

Why choose this provider?

Charm City Networks caters to clients in the Baltimore metro. It offers managed IT solutions to business owners. The company monitors clients' servers, secures off-site data storage, performs helpdesk support, and conducts data cabling. It also diagnoses and solves network problems. Additionally, it provides cybersecurity enhancement, network administration, cloud collaboration, managed cloud hosting, and IT procurement services. Charm City Networks has been in the IT industry for over 15 years. It is a Microsoft Silver Partner.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (24)
Yelp
5.0 / 5 (15)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Baltimore, MD

Why choose this provider?

Encrypt MD is a full-service IT management and strategy company that provides tech support to businesses throughout Baltimore and the nearby areas. It aims to eliminate IT problems quickly and effectively through managed IT services that include IT support, maintenance of servers, desktops, laptops, and mobile devices, backup for every type of data, and WiFi deployment. Encrypt MD also offers disaster recovery planning to reduce downtime during instances like hardware failure, power outages, or cyber-attacks.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
216 Schilling Circle Suite 104, Hunt Valley, MD 21031

Why choose this provider?

Data Networks provides technology solutions to businesses and government agencies in Baltimore. It offers a variety of managed IT services, including PC and Mac device monitoring, server and network infrastructure support, and system performance and assessment reporting. The company maintains lab facilities that support SSL VPN, wireless network access points, and remote access meeting solutions. It has formed partnerships with hardware and software manufacturers like Cisco, Microsoft, and Dell Technologies. The service provider has been in operation since 1983.

Website
7939 Honeygo Blvd Suite 122, Nottingham, MD 21236

Why choose this provider?

Bmore Technology is a full-service IT support and network management company. It serves businesses from various industries in Baltimore and the surrounding metros, including healthcare, trade groups, media, education, and financial services. It provides multiple IT services such as cloud computing, data backup and recovery, network security, vendor management, and system performance reporting. Jim Merritt and Steve Sexton founded the firm in 2004. They worked together as contractors for the US Army before starting the business. 

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (13)
Facebook
5.0 / 5 (2)
Yelp
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
8227 Cloverleaf Dr Suite 308B, Millersville, MD 21108

Why choose this provider?

OmegaCor Technologies is a company established in 1998 that serves clients throughout Baltimore. It provides complete managed IT solutions for businesses, including cloud, help desk, managed print, and network optimization services. It also assists customers with their cyber security, IT infrastructure, document and print management, and web design and marketing service needs. The agency's team members undergo continuing education to stay abreast with the current technology in the field. OmegaCor Technologies offers its services to customers in the construction, manufacturing, legal, and healthcare industries.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (36)
Facebook
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
6620 Crain Hwy STE 201, Baltimore, MD 20646

Why choose this provider?

Maryland Computer Service has been providing managed IT and custom technology solutions to clients in Baltimore for over a decade. It caters to small business, enterprise, healthcare, and real estate industries, handling customers' day-to-day IT tasks. Its managed services include managing networks and servers and providing email, database, and IT consulting services. The company also offers cybersecurity, technical support, and cloud-based and HIPAA compliance solutions. It is a certified partner of Microsoft and Dell.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (3)
Yelp
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
5744-R Industry Lane, Frederick, MD 21704

Why choose this provider?

Xecunet is a full-service IT management and strategy company that provides tech support to businesses of various types and sizes throughout Baltimore and nearby areas. The company offers a full range of managed IT services, taking care of clients' technologies and devices to help them focus on reaching customers and growing their businesses. Its services include network design and installation, remote data backup, spyware or malware removal, wireless networking, and VoIP services. Each client is assigned a dedicated engineer who takes care of the company's IT needs.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
11921 Rockville Pike Suite 210, Rockville, MD 20852

Why choose this provider?

OSIbeyond provides comprehensive managed IT services to organizations, businesses, and companies in Baltimore, Washington, and Virginia. Its team of specialists conducts various IT solutions, including help desk support, Cloud solutions, cybersecurity, and strategies for technology innovation. Clients can seek support 24/7 with the company's network management systems and maintenance. Other services include cybersecurity, risk assessment, documentation development, and security consulting. OSIbeyond has been in the industry since 2004, helping its customers manage their websites, and is a registered provider authorized by CMMC Accreditation Body.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (91)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Frequently Asked Questions

  • What does MSP stand for?

    Some people might think of Minneapolis Saint Paul International Airport or the Michigan State Police when they hear the acronym MSP,  but in the world of information technology, MSP stands for managed service provider, also known as IT/MSP.

  • What is a managed service provider?

    A managed service provider delivers a range of IT services, such as application, network services, security, and infrastructure, and provides regular and ongoing support and administration of these operations. An organization may use an MSP to manage some or all of its IT services. For example, some companies choose to outsource their network security to an MSP and manage everything else in-house.

  • What is included in IT managed services?

    MSPs can provide their own core offerings or manage third-party solutions on behalf of their clients. These services can help various-sized companies in several ways: 

    Small businesses: Small businesses may not have the budget or need for a dedicated IT team. IT/MSP companies provide a range of scalable services and can be tailored to the needs of the business. MSP solutions are often much more cost-effective than hiring permanent staff. 

    Medium and large businesses: Larger businesses can take advantage of any number of MSP services. An MSP is often the more cost-effective solution, from performance monitoring and network security to mobile device management and disaster recovery.

  • What do IT/MSP companies do?

    Most MSPs offer a wide range of services under one roof, allowing their customers to take advantage of the convenience and cost savings. Here are just some of the services an MSP can provide:

    • General IT services: Include repairing hardware, installing software, and resolving other IT issues as they arise. 

    • Disaster recovery: Helps a company stay operational during a disaster or network outage. Services include data backups, server redundancy, and data center management. 

    • Managed communications: Management of all communications services, including email, telephone networks, mobile device management, and messaging solutions. 

    • Network infrastructure management: These services include network security and monitoring, infrastructure architecture management, and on-site services, such as cable management. 

  • How many managed service providers are there?

    The global managed service provider market is estimated to grow to more than 200 billion U.S. dollars in 2020. While MSPs can adapt their services to any business in any sector, the industries that benefit the most include health, automotive, manufacturing, and the IT sector itself. 


  • Why use managed services?

    There are many reasons why a company may turn to a managed service provider, which typically depends on a company's size and individual requirements. Factors may include:

    • Top-of-the-line IT solutions that don’t break the bank. 

    • An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business. 

    • Around-the-clock monitoring to improve security and reduce downtime. 

    • Significant IT cost savings. 

    • Specific expertise is required for a particular solution or service. 

  • What is a cloud service provider?

    As the name suggests, a cloud service provider offers managed third-party services through a cloud-based platform and eliminates the need for on-premise hardware. The services on offer from a cloud-service provider vary and include application, infrastructure, and storage services. MSPs are different to cloud service providers because they typically provide a combination of managed on-premise and cloud-based services.