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Best Managed IT Service Providers in Baltimore
2021

We scored 42 Managed IT Service Providers in Baltimore, MD and Picked the Top 20

Here are the Picks:

Avid Practice

Baltimore Computer Solutions

Dataprise

DDSystems

DP Solutions

Ease Technologies, Inc.

Edwards Performance Solutions

Helion Technologies

Improve Your IT

JustRight Technology

Kyocera Intelligence

MNS Group

NetQuest

Serigor

Skyline Technology Solutions

SOS Technology Group

Summit Business Technologies

Tech Support Done Right

Tier One Technology Partners

XPERTECHS

Why These Managed IT Service Providers?

Our goal is to connect people with the best local experts. We scored Baltimore Managed IT Service Providers on more than 25 variables across five categories, and analyzed the results to give you a hand-picked list of the best.

Reviewed Curated Top Picks 42 33 20

Our Selection Criteria:

  • 1. Availability

    Consistently approachable and responsive, so customers never feel ignored.

  • 2. Qualifications

    Building customer confidence with licensing, accreditations, and awards.

  • 3. Reputation

    A history of delighted customers and outstanding service.

  • 4. Experience

    Masters of their craft, based on years of practical experience and education.

  • 5. Professionalism

    Providing service with honesty, reliability, and respect.

Read more about our selection process

Avid Practice

Avid Practice is an IT managed service provider in Baltimore. Since 2002, it has been providing IT planning and support to legal, medical, dental, financial, and nonprofit clients. It's highly experienced in implementing technology and business processes for organizations with between 10 and 250 users. Its team of IT consultants and engineers are skilled in Microsoft Office 365, Acronis Cloud, Cisco Meraki, Milestone XProtect, and Citrix Sharefile. They also use the Webroot Threat Intelligence platform.

Click to Call

1421 Clarkview Road Suite 205
Baltimore, MD 21209

Website

(443) 386-4445 Website

Baltimore Computer Solutions

Baltimore Computer Solutions is a managed IT service provider that offers secure data backup and recovery as well as disaster contingency planning. The company provides managed firewall security and spam filters, remote server monitoring, and malware and virus removal. Its IT technical support team provides clients with ready access to advisers and experts who assist in resolving a variety of issues. Baltimore Computer Solutions also provides monthly maintenance support plans.

Click to Call

9752 Deltom Ct
Baltimore, MD 21234

Website

(443) 983-1035 Website

Professionalism: A

More Info

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A

Helpfulness: A

Detail: --

Dataprise

Founded in 1995, Dataprise is an IT managed service provider in Baltimore that works with businesses of all sizes, from small businesses to enterprise and government clients. It provides a variety of managed services, including 24/7 help desk support, endpoint management, and end-to-end IT management. Services include user security training, security incident response, cloud backups, managed antivirus, mobile device management, Office 365 support, and as-needed on-site visits for repairs or problem resolution.

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3700 Koppers St Ste 520
Baltimore, MD 21227

Website

(410) 230-9999 Website

Reputation: A

More Info

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

4.1 / 5 (Better)

Total Reviews:

18 (Better)

Score Consistency:

Consistent (Best)

DDSystems

Located in Belcamp, DDSystems was founded in 2003 and provides Baltimore clients with a variety of IT service and support solutions. It offers disaster recovery and data backup to protect clients from events that could result in damage or loss of information. Its system virtualization gives clients the ability to store, transfer, and access information remotely. DDSystems practices hardware recycling, which helps businesses reduce disposal costs and properly recycle their hardware to prevent data loss.

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4696 Millennium Dr Ste 125
Belcamp, MD 21017

Website

(410) 569-4337 Website

Reputation: A

More Info

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 (Best)

Total Reviews:

2 (Good)

Score Consistency:

Consistent (Best)

DP Solutions

DP Solutions is an award-winning Managed Services Provider (MSP), earning recognition from industry leaders such as CRN®, Channel Futures, The Daily Record, and more. DP Solutions is more than just a technology vendor -- it strives to be a true partner, there for the long-run, to support its clients' business initiatives. The company boasts a breadth of technology expertise, including managed IT services, IT compliance and security services, managed backup, disaster recovery, cloud solutions, hosting services, and more. Additionally, it offers a 24x7x365 Service Desk, which is locally staffed by highly-qualified technicians. DP Solutions acts as an extension of its clients' organizations, working seamlessly to ensure successful partnerships.

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9160 Red Branch Rd Ste W1
Columbia, MD 21045

Website

(410) 720-3300 Website

Reputation: A

More Info

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

4 / 5 (Better)

Total Reviews:

6 (Good)

Score Consistency:

Consistent (Best)

Ease Technologies, Inc.

Founded in 1993, Ease Technologies is an IT consulting company that works with businesses of all sizes in Baltimore and the surrounding areas. It provides managed IT services, including tech support for desktop PCs, Macs, and iOS mobile devices. It also offers cloud workspace solutions and works with clients to design, implement, and manage new IT deployments based on individual client requirements and budgets. Ease Technologies holds the MSPmentor 501 Global Award for best in class customer service.

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10320 Little Patuxent Pkwy Ste 1104
Columbia, MD 21044

Website

(301) 854-0010 Website

Reputation: A

More Info

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

4.8 / 5 (Best)

Total Reviews:

5 (Good)

Score Consistency:

Consistent (Best)

Edwards Performance Solutions

Edwards Performance Solutions, which is located in Columbia, provides managed IT services and solutions to clients throughout the Baltimore area. It offers comprehensive cybersecurity services, assessing and mitigating online risks and safeguarding clients' data and interests. Its IT services include IT project management solutions such as cloud migration, IT operations maintenance, and Microsoft Project Server and Sharepoint implementation and maintenance. Edwards Performance Solutions also offers business systems implementation to help clients take advantage of enhanced internal communications.

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10980 Grantchester Way Ste 300
Columbia, MD 21044

Website

(443) 561-0180 Website

Reputation: A

More Info

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 (Best)

Total Reviews:

4 (Good)

Score Consistency:

Consistent (Best)

Helion Technologies

Since 1997, Helion Technologies has offered comprehensive IT support to auto and heavy truck dealers from its Timonium office. The agency has experienced technicians located across the country that provide remote and on-site IT services. It handles network management solutions that cover integrated platforms, such as CRM, DMS, and VoIP systems. Helion Technologies also manages cybersecurity, network monitoring and maintenance, and IT growth planning consulting. Its team consists of certified information system security professionals and auditors.

Click to Call

1965 Greenspring Dr
Timonium, MD 21093

Website

(443) 541-1500 Website

Reputation: A

More Info

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

4.8 / 5 (Best)

Total Reviews:

20 (Better)

Score Consistency:

Consistent (Best)

Improve Your IT

Improve Your IT is an IT managed service company in Baltimore, providing solutions to small- and medium-sized organizations throughout the Mid-Atlantic region. Its data center services offer data loss protection, shared colocation, dedicate rack space, and hosted VOIP systems. Cybersecurity comes in the form of email security, managed antivirus and online backup, and secured file sharing and remote access. Improve Your IT also provides virtualization and hosted VOIP systems.

Click to Call

3615 E Joppa Rd Ste 280
Baltimore, MD 21234

Website

(410) 575-3445 Website

Reputation: A

More Info

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 (Best)

Total Reviews:

6 (Good)

Score Consistency:

Consistent (Best)

JustRight Technology

JustRight Technology is an IT managed service company in Baltimore metro. Services include IT consulting and support and comprehensive server maintenance, which consists of backups, updates, and antivirus installation. The company offers cloud hosted desktops and servers via Microsoft Azure, providing remote and site-to-cloud server migration and backups. Server and network upgrades are provided on a regular basis with zero downtime, alongside IT risk assessments, configuration, and installation.

Click to Call

821 Frederick Rd Ste 201
Catonsville, MD 21228

Website

(410) 747-2001 Website

Kyocera Intelligence

Kyocera Intelligence is a business consulting agency that focuses on the technology needs of manufacturing firms, private schools, chiropractic clinics, construction companies, and nonprofit organizations in Baltimore. The agency outsources IT managed services, including technology strategy development, standards alignment, web filtering, cybersecurity awareness training, and proactive network, server, and application monitoring. Its professionals can deliver cloud computing solutions, IT and data security, 24-hour end-user support, preventative maintenance, and backup and disaster recovery. Other services include data governance, printer, and document management.

Click to Call

5020 Campbell Blvd Ste I
Baltimore, MD 21236

Website

(800) 875-8843 Website

MNS Group

MNS Group has provided a comprehensive list of IT services to Bel Air and surrounding Baltimore businesses since 1999. In addition to troubleshooting, the team also provides regular network system maintenance and develops strategies that streamline data processes. MNS Group is available to enhance its clients' in-house technical services or completely manage the company's infrastructure. Its business support services include cybersecurity management, vendor coordination, network assessment, email continuity, and mobile app development.

Click to Call

1614 E Churchville Rd Ste 203
Bel Air, MD 21015

Website

(410) 838-1088 Website

Reputation: A

More Info

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 (Best)

Total Reviews:

2 (Good)

Score Consistency:

Consistent (Best)

NetQuest

Since 1995, NetQuest has served the Baltimore area with IT consulting and support. Its managed IT services include help desk support, backup and disaster recovery solutions, managed antivirus, and device and system monitoring. Related solutions involve system integrations, network design and infrastructure consulting, and server virtualization and consolidation. NetQuest assists small and medium-sized businesses in health care, legal, and accounting and financial industries. Other services are cabling, cloud computing, and office relocation.

Click to Call

1014 Cromwell Bridge Rd
Baltimore, MD 21286

Website

(410) 346-3461 Website

Serigor

Serigor is a woman-owned small business providing staffing and MSP services in Baltimore. Founded in 2009, its team of software professionals with IT operations experience offer 24/7 support, including adaptive, corrective, perfective, and preventive maintenance. The staff also handles upgrades, migration, full network maintenance, and IT security, compliance, and automation. Other services include agile consulting, IT development, and global delivery services. Serigor is a Maryland CATS Plus master contractor.

Click to Call

400 E Pratt St Ste 800
Baltimore, MD 21202

Website

(443) 482-6120 Website

Skyline Technology Solutions

Based in Glen Burnie, Skyline Technology Solutions has been helping businesses and organizations develop and maintain their IT systems since 2004. It provides managed workstation, server, and firewall services to enterprise, small business, transport, government, education, and nonprofit clients. The firm also offers enhanced security packages, vCIO services, data backup, and disaster recovery solutions, as well as 24/7 network monitoring and support. Its clients have access to its unlimited U.S.-based help desk service.

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6956 Aviation Blvd
Glen Burnie, MD 21061

Website

(410) 553-2600 Website

SOS Technology Group

Offering MSP services in Baltimore and founded in 2004, SOS Technology Group provides IT solutions to businesses of all sizes across the United States. It offers strategic guidance and customized IT support services aimed at helping companies run smoothly. The IT experts perform technology assessments, install new platforms, provide dedicated hosted servers, and protect systems against viruses or ransomware. Additionally, the firm offers a suite of remote services and provides email hosting via Microsoft Exchange. Its technicians are available for 24/7 support.

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2850 Quarry Lake Dr Ste 101
Baltimore, MD 21209

Website

(410) 559-7020 Website

Summit Business Technologies

Summit Business Technologies is an IT services company with over 30 years experience in the mission of supporting small businesses in Maryland, DC and across the globe. Summit provides secure, scalable IT solutions to allow those enterprises to grow. Services include Managed IT Security, including Compliance, Cloud and Network Services, VoIP, Secure Managed Hosting/Development, and Virtual CIO Services. The team at Summit Business Technologies provides IT planning and strategy that ensures business continuity and simplifies IT for growing enterprises.

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8223 Cloverleaf Dr Ste 100
Millersville, MD 21108

Website

(410) 987-5914 Website

Reputation: A

More Info

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 (Best)

Total Reviews:

1 (Good)

Score Consistency:

Consistent (Best)

Tech Support Done Right

Tech Support Done Right is an IT support provider that serves small businesses in the Baltimore metro. It offers technical helpdesk support to lessen IT-related issues to prevent loss of data and other business technology disasters. Its IT services also include remote monitoring and maintenance, desktop monitoring management, vendor management, and consultation services. The company provides support and solutions that are tailored to the business' needs and offers round-the-clock maintenance services.

Click to Call

2030 Old Westminster Pike
Finksburg, MD 21048

Website

(443) 232-1139 Website

Tier One Technology Partners

Tier One Technology Partners is an IT support company serving Baltimore-based businesses of all sizes in a range of industries, including health care, finance, law, and the nonprofit sector. It provides managed IT services, including help desk support and server management. Tier One Technology supports clients with antivirus, antimalware, spam filtering, cloud server security, and SaaS management, taking the strain away from in-house IT departments and helping to maximize productivity.

Click to Call

11400 Cronridge Dr Ste A
Owings Mills, MD 21117

Website

(443) 589-1150 Website

Reputation: A

More Info

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

4.5 / 5 (Best)

Total Reviews:

2 (Good)

Score Consistency:

Consistent (Best)

XPERTECHS

XPERTECHS is a technology provider for small- and medium-sized businesses throughout the Baltimore metro area. Founded in 1988, it offers 24/7 managed tech support for clients in the financial, architecture, engineering, construction, healthcare, legal, manufacturing, and nonprofit sectors. The agency's skilled in-house IT professionals provide technology consulting, on-site support, network administration, Office 365 management, and backup, cybersecurity, and optimization. Xpertechs holds a Microsoft small business specialist certification and is a Microsoft Gold Certified Partner.

Click to Call

5090 Dorsey Hall Dr
Ellicott City, MD 21042

Website

(410) 884-0225 Website

Reputation: A

More Info

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 (Best)

Total Reviews:

1 (Good)

Score Consistency:

Consistent (Best)

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