Expertise.com
2024

Last updated:

Best Managed IT Service Providers in Washington DC

Our Recommended Top 17

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls

Our goal is to connect people with the best local professionals. We scored Washington DC Managed IT Service Providers on more than 25 variables across five categories, and analyzed the results to give you a hand-picked list of the best.

37

Reviewed

29

Curated

17

Top Picks

Learn about our selection process.

Providers

featured provider = Featured Provider

Website
Washington DC, DC
  • Managed VoIP services
  • Managed IT Services
  • Network Security
  • Data Backup & Recovery

Why choose this provider?

Critical IT Solutions has been working with different types of businesses and organizations in Washington, D.C. for over a decade. It helps entrepreneurs grow their revenue through its managed IT solutions, including round-the-clock network and computer monitoring. The company also protects clients' systems and networks from virus threats and hackers by providing them with data backup and recovery solutions. Additionally, it offers VoIP services. Some of its past clients are DeLizzio Seligson Architects, Z Communications, and RGA Associates.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (3)

Price: Call for quote

Website
1050 Connecticut Ave, NW, Washington DC, DC 20036
  • Managed IT Services
  • Cyber Security
  • Remote Management
  • Software Development
  • Mobile Device Management

Why choose this provider?

Betterworld Technology is an information technology company that serves clients in Washington, D.C. It assists businesses in keeping their employees productive through managed IT services that include cybersecurity, hosted VoIP, computer network management, and desktop support. Its diverse team of IT professionals offers customized products and services to meet clients' specific business needs. Co-founder James F. Kenefick, who has over 20 years of experience as an investor, is a pioneer in bringing technologies to various industries, with a focus on machine learning.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Call for pricing

Website
610 Professional Dr Ste 102, Gaithersburg, MD 20879

Why choose this provider?

designDATA is an IT Managed Services Provider focused on equipping organizations with scalable solutions that enable teams to do their best work securely. They do this by striving to see the world through their clients’ eyes, aligning IT operations with organizational priorities and ensuring staff have the resources they need to excel. They provide 24/7 tech support, data center and cloud services, robust cybersecurity solutions, exceptional end-user training, and enterprise-level consulting services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (12)
Facebook
5.0 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1520 Belle View Blvd., Suite 250, Alexandria, VA 22307
  • Cyber Security
  • Managed IT Helpdesk
  • IT Support for small businesses

Why choose this provider?

Teal collaborates with small- to medium-sized businesses in Washington, D.C., to help them grow through advanced IT services. It provides system monitoring, IT infrastructure management, and regulatory compliance services. The company also offers co-managed IT services to remote and hybrid teams, leveraging virtual private networks and zero-trust network access. Teal also holds the Microsoft Solutions Partner and CMMC-AB Registered Provider Organization designations. With a legacy spanning two decades, the company is dedicated to providing ultra-responsive services, prioritizing integrated cybersecurity, and investing in its employees.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (27)

Website
1296 Cronson Boulevard, Crofton, MD 21114

Why choose this provider?

Cheaper Than A Geek offers a wide assortment of managed IT services in Washington DC and its surrounding areas. The company's services include virus removal, laptop upgrades, data backup and transfer, VOIP, and small business support. Additionally, the company has cybersecurity services for CMMC, HIPAA, PCI, and NIST 800-171 framework compliance. Other cybersecurity services include risk assessments, security implementations, and incident response. Cheaper Than A Geek has been in the IT services industry for more than 20 years.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Facebook
4.9 / 5 (235)
Yelp
4.5 / 5 (25)
Google
5.0 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
7900 Westpark Dr Ste A100, McLean, VA 22102

Why choose this provider?

Located in McLean, Ntiva has provided managed IT services and support for the legal, education, health care, finance, government contract, and nonprofit industries in the Washington, D.C., area since 2004. The company customizes its services to align with its clients' objectives. Its managed cybersecurity services adhere to regulatory compliance measures, including for HIPAA. Ntiva's team provides 24/7 network monitoring and proactive system management. Its business continuity plans encompass data backup and comprehensive disaster recovery.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (9)
Yelp
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1030 15th St NW Ste 1050W, Washington, DC 20005

Why choose this provider?

Grove Technologies is a Mac managed services provider, delivering solutions to Washington, D.C., businesses and home users since 2014. The company performs security risk assessments as well as spam and phishing training. Its strategic foundation programs offer varying levels of support, including ongoing documentation reviews, limited custom policies, business impact analysis, security policies, and procedural documentation. Grove Technologies also provides business continuity plans that involve backup solutions and comprehensive disaster recovery protocols.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Yelp
5.0 / 5 (1)
HomeAdvisor
5.0 / 5 (1)

Website
1990 K St NW Ste 600, Washington, DC 20006

Why choose this provider?

Hilltop Consultants Inc. is an IT managed service provider in Washington, D.C. The company's team of certified IT specialists provides monitoring services for networks and data centers to catch issues as they arise and resolve them swiftly. Wireless device support is available to help companies control how company-owned tablets and smartphones are used. Its 24-hour help and support desk allows clients to obtain assistance at any time.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
2.5
Responsiveness
Friendliness
Helpfulness
––
Detail
––

Website
6 Pidgeon Hill Dr Ste 305, Sterling, VA 20165

Why choose this provider?

For more than 15 years, Sterling-based iQuasar has provided IT managed services to clients in both the public and private sectors. The company provides a range of IT managed services to its clients, including network management, desktop and user management, email services, hosting and backup services, security, and a help desk providing 24/7 support and management of software and hardware issues. Previous clients include the Federal Reserve Board, Comcast Cable, IBM, Best Buy, NASA, and the Commonwealth of Virginia.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.5 / 5 (30)
Facebook
4.6 / 5 (9)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
8380 Colesville Rd Ste 550, Silver Spring, MD 20910

Why choose this provider?

Located in Silver Spring, DelCor provides IT managed services to associations and nonprofit organizations in the Washington, D.C., area. Its services include on-site and remote support, patch management, and data backups. The company provides remote monitoring and alerts, and it assists with software licensing and acquisition. DelCor also has experience with cloud computing, specifically with the Office 365 platform, the Azure cloud, and SharePoint. The company's multiple hosting facilities provide geographic redundancy, and it helps with migrations and network upgrades.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (8)
Google
5.0 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
115 Beulah Road Suite 200C, Tysons, VA 22180

Why choose this provider?

US Resources is an IT managed service provider in Washington DC that has been helping businesses since 1990. The company's team of certified network engineers and IT support professionals is capable of effectively managing and protecting the businesses' servers and network devices. US Resources's services also include Autonomous Advanced Endpoint Protection, Behavior-Based Threat Detection, Cloud services, and VoIP services. Most of its clients are business-to-consumer companies and special interest groups.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
1.0
Google
1.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
1133 19th St NW Fl 10, Washington, DC 20036

Why choose this provider?

FSi Strategies is an IT managed service company in Washington, D.C., for over 17 years. The company helps modernize business, education, and nonprofit networks with the latest technologies and security advancements while utilizing a 100% cloud-based approach to IT management. It also helps companies plan and execute new workplace network strategies. Additionally, the firm offers 24-hour monitoring and assistance for workstations, servers, switches, and firewalls with a proprietary tool that runs in the cloud or on location.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (8)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
1250 23rd St NW Fl 4, Washington, DC 20037

Why choose this provider?

A provider of IT managed services, HaystackID is headquartered in Washington, D.C., and has offices in several other cities. HaystackID focuses on assisting corporations and law firms with investigations and litigation. The company helps with end-user training, database loading and maintenance, and relativity management and hosting. It also handles IT security support and advice as well as litigation consultations. When companies undergo peak activity periods, supplemental assistance is available. Additionally, HaystackID manages corporate-purchased software and provides computer forensic services.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
1401 K St NW Ste 802, Washington, DC 20005

Why choose this provider?

Compass Solutions, a provider of IT managed services, is based in Washington, D.C. Its clients include private businesses and federal, state, and local government agencies. The company handles security and network matters as well as telephone services. It provides tiered support packages and system monitoring. Database management is another area of focus for the company. Network design solutions are available, too. Compass Solutions has partnerships with Amazon Web Services, Oracle, and IBM, among other entities.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
11921 Rockville Pike, Suite 210, Rockville, MD 20852
  • IT Support
  • Cloud Solutions
  • Cyber Security
  • IT Strategy

Why choose this provider?

OSIbeyond offers managed IT services to Washington, D.C. It conducts cybersecurity, cloud solutions, and technology strategy consulting services to help clients manage their business websites or online data. It also gives business owners an option to resolve their emergencies or issues by offering remote and onsite IT help desk support. It is also available for network management solutions. OSIbeyond has been serving small- to medium-sized businesses since 2004. It also extends its services to Maryland and Virginia.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (55)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
50 Post Office Road, Suite 302, Waldorf, MD 20602
  • NetworkSecurity
  • VirtualCTO
  • Pentesting
  • Cybersecurity
  • Help Desk Services
  • Outsourced IT
  • Cyber Security
  • IT Support
  • IT Migrations
  • IT Consulting
  • IT Strategy
  • Cloud Solutions
  • End User IT Support
  • Managed IT Services
  • VirtualCISO
  • Office 365 Migrations
  • Cyber Security Awareness Training
  • ITSupport
  • IT Performance Optimization
  • IT Security

Why choose this provider?

Balancelogic aims to help businesses stand up, maintain, and support their network infrastructure through managed IT solutions in the Washington, D.C., area. It offers a selection of services, such as data recovery and migration, firewall management, email protection, cybersecurity, and emergency response. It also conducts security awareness training and IT consulting. In addition, it strives to build long-term relationships with clients and caters to their graphic and web design and social media marketing needs. Balancelogic is a partner of the Avaya Cloud Office Phone systems.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (7)
Facebook
5.0 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
9493 Silver King Ct, Fairfax, VA 22031
  • Managed Cyber security
  • Help Desk Services
  • IT Migrations
  • Cloud Solutions
  • IT Support
  • Cyber Security
  • Cybersecurity
  • ITSupport
  • IT Performance Optimization
  • Managed IT Services
  • onboarding
  • End User IT Support
  • Outsourced IT
  • IT Strategy
  • Managed IT
  • Office 365 Migrations
  • IT Security

Why choose this provider?

Capital Techies is a managed IT service provider that serves small and medium-sized businesses and non-profit organizations throughout the Washington DC metro area. It offers clients various managed IT services, which include personalized solutions, comprehensive tasks, and 24-hour support. Its IT professionals specialize in network support and security, server management, wireless network deployment, and backup and disaster recovery. Capital Techies serves businesses with up to 200 employees and from various industries, such as financial services companies, real estate developments, medical offices, and law firms.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (34)
Yelp
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Frequently Asked Questions

  • What does MSP stand for?

    Some people might think of Minneapolis Saint Paul International Airport or the Michigan State Police when they hear the acronym MSP,  but in the world of information technology, MSP stands for managed service provider, also known as IT/MSP.

  • What is a managed service provider?

    A managed service provider delivers a range of IT services, such as application, network services, security, and infrastructure, and provides regular and ongoing support and administration of these operations. An organization may use an MSP to manage some or all of its IT services. For example, some companies choose to outsource their network security to an MSP and manage everything else in-house.

  • What is included in IT managed services?

    MSPs can provide their own core offerings or manage third-party solutions on behalf of their clients. These services can help various-sized companies in several ways: 

    Small businesses: Small businesses may not have the budget or need for a dedicated IT team. IT/MSP companies provide a range of scalable services and can be tailored to the needs of the business. MSP solutions are often much more cost-effective than hiring permanent staff. 

    Medium and large businesses: Larger businesses can take advantage of any number of MSP services. An MSP is often the more cost-effective solution, from performance monitoring and network security to mobile device management and disaster recovery.

  • What do IT/MSP companies do?

    Most MSPs offer a wide range of services under one roof, allowing their customers to take advantage of the convenience and cost savings. Here are just some of the services an MSP can provide:

    • General IT services: Include repairing hardware, installing software, and resolving other IT issues as they arise. 

    • Disaster recovery: Helps a company stay operational during a disaster or network outage. Services include data backups, server redundancy, and data center management. 

    • Managed communications: Management of all communications services, including email, telephone networks, mobile device management, and messaging solutions. 

    • Network infrastructure management: These services include network security and monitoring, infrastructure architecture management, and on-site services, such as cable management. 

  • How many managed service providers are there?

    The global managed service provider market is estimated to grow to more than 200 billion U.S. dollars in 2020. While MSPs can adapt their services to any business in any sector, the industries that benefit the most include health, automotive, manufacturing, and the IT sector itself. 


  • Why use managed services?

    There are many reasons why a company may turn to a managed service provider, which typically depends on a company's size and individual requirements. Factors may include:

    • Top-of-the-line IT solutions that don’t break the bank. 

    • An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business. 

    • Around-the-clock monitoring to improve security and reduce downtime. 

    • Significant IT cost savings. 

    • Specific expertise is required for a particular solution or service. 

  • What is a cloud service provider?

    As the name suggests, a cloud service provider offers managed third-party services through a cloud-based platform and eliminates the need for on-premise hardware. The services on offer from a cloud-service provider vary and include application, infrastructure, and storage services. MSPs are different to cloud service providers because they typically provide a combination of managed on-premise and cloud-based services.