Electric extends professional IT solutions to businesses and entrepreneurs in Boston and the surrounding areas. It provides various tech support services, such as device procurement, firewall setups, and responding and troubleshooting system tickets. Its team of experts also offers employee onboarding and offboarding processes, software applications management, and cybersecurity services. Additionally, they respond to and troubleshoot system tickets within 10 minutes or less. Electric has established relationships with several software and technology companies, including Slack, Ubiquiti, and Kaseya.