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Best Managed IT Service Providers in Boston

2024

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Providers

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Website
74 Northeastern Boulevard, Nashua, NH 03062
  • Cybersecurity Services
  • Microsoft 365 Support
  • Managed IT Helpdesk
  • IT Support

Why choose this provider?

Netlogic Computer Consulting is an IT-managed service provider in the greater Boston area with offices located in Nashua and Hanover. Since 2005, its team of experts securely manages and maintains the network of businesses to help increase their work efficiency and profitability. The IT company also offers 24/7 support in order to conduct more efficient network monitoring. Some of its services include Business Continuity, VoIP, and Cloud or my365 services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
2900 NW 112th Ave, Boston, MA 33172

Why choose this provider?

Integral Computer Consultants & IT Support for Businesses, with 5 to 500 staff members, serves clients in Boston. Its services include device procurement, software applications management, cloud migration and implementation, data recovery services, firewalls, and cybersecurity. The company also provides VOIP, antivirus protection, managed network security services, vulnerability monitoring, employee onboarding, and offboarding processes. With 24/7 customer service, its team responds to calls within one hour. The firm has been in the industry for 20 years, serving diverse industries like construction, legal, and health care.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
800 W Cummings Park Ste 2000, Woburn, MA 01801

Why choose this provider?

Analytix is a global agency that provides technical expertise to real estate, health care, sports, retail, and finance industries in Woburn. Its professionals discharge cloud-managed, remote IT and security, and backup services. The staff helps clients to create customized plans to facilitate cost savings and increase competitiveness. Additional services include system updates, upgrades, application management, regular maintenance, and cloud enablement. Analytix offers managed Azure services and maintains and optimize cloud infrastructure with AWS.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (3)

Website
705 Myles Standish Boulevard, Taunton, MA 02780

Why choose this provider?

Braver Technology Solutions provides managed IT services to Boston area communities in need of support for their digital infrastructure. Based in Taunton, the company offers 24/7 IT assistance and related services such as cybersecurity, cloud implementation, data recovery, and Voice over Internet Protocol support. Braver Technology Solutions focuses on providing guidance throughout the IT management process, from consultation and strategy development to execution. The company has been delivering customized IT support to its clients since 1989.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (6)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
300 Tradecenter Ste 6540, Woburn, MA 01801

Why choose this provider?

iCorps Technologies in Woburn has provided IT solutions for companies around Boston since 1994. It offers a full range of security options, including antivirus protection, managed network security services, and vulnerability monitoring. iCorps Technologies ensures added protection with email encryption and two-factor authentication. Its consulting services support a diverse range of industries, including real estate, construction, financial, legal, and health care. iCorps Technologies customizes its services to meet clients' needs, including training and support.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3
Facebook
4.3 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
148 Linden St, Wellesley, MA 02482

Why choose this provider?

Insource Services Inc. is based in Wellesley and serves companies, including nonprofits, in the Boston metro area. Its scaled and customized services include user training, mobile device and asset management, remote monitoring, procurement and vendor management, project and staff support prioritization, and IT budget and planning. Additionally, it helps with disaster planning, along with response and documentation. It troubleshoots workstations and servers and offers cloud management, help desk, and backup management services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (2)
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
56 High St, Andover, MA 01810

Why choose this provider?

Located in Boston, Onepath is a technology firm that assists businesses across the United States, with expertise in the health care, legal, and financial services industries. It offers both managed and deployed IT services. Its managed offerings include cloud services, security, and application management, while its deployed services include wireless heat maps, asset inventory documentation, and network device wiring. The company also offers network and system engineering. Onepath has won numerous recognitions, including the Microsoft Partner of the Year Award.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
35 Braintree Hill Park Ste 302, Braintree, MA 02184

Why choose this provider?

Located in Braintree, IntraSystems is a full-service IT managed services company that designs IT infrastructures for businesses and provides a wide range of support services. The business serves all verticals (specialty areas include healthcare and government industries) and services offered include cloud services, virtualization, Microsoft technologies (Gold Partner) as well as many other key services, including email security, endpoint security, application performance monitoring, backup, and disaster recovery, firewall installation, project management, and consulting. IntraSystems’ team of security engineers offers perimeter, internal, and web security services, including cloud readiness security assessments, security checkups, and vulnerability assessments.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (15)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
24 Superior Drive, Suite 303, Natick, MA 01760

Why choose this provider?

TCG Network Services - MetroWest is a company based in Natick. With another office located in Boston, it has been providing network services in the Northeast since 1987. Its in-house team of professionals provides managed IT services for small, medium-sized, and non-profit businesses. They identify network issues before these cause problems, making sure to lessen IT interruptions. TCG offers server monitoring, network management, remote computer support, and IT help desk support. It also provides cloud computing, cybersecurity, and strategic IT solutions.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
5.0 / 5 (19)
Yelp
3.5 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
266 Main St Ste 15, Medfield, MA 02052

Why choose this provider?

Tech Advisors was founded in 2002 to offer IT solutions to businesses around Medfield. Its engineers and technology specialists provide managed service packages to enable a complete IT support program. The team focuses on server and workstation upgrades, remote access, SPAM protection, and real-time antivirus protection. Clients can acquire VPN and Microsoft patch management, hardware procurement, and around the clock monitoring services. Tech Advisors has worked with HR Knowledge and CAPCO Energy Supply.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (4)

Website
120 Causeway St Ste 400, Boston, MA 02114

Why choose this provider?

Rapid7 provides IT support, security, monitoring, and MSP services in Boston to small and large businesses. The firm offers vulnerability management and dynamic application security testing to ensure product configurations and workflows are protected at all times, and it provides deployment packages based on the size of each client's business. Additional services include product consulting, implementation support, video tutorials, product and skills training, and support and CSM.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (12)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
70 Kemble St, Boston, MA 02119

Why choose this provider?

tCognition is a global IT managed service provider in Boston offering business system solutions since 2003. Its CRM capabilities include implementation as well as integration with marketing automation platforms as well as financial, customer support, and fulfillment software. tCognition's applications development, maintenance, and support services are customized to help businesses perform effectively. It has successfully assisted Deloitte with ERP consulting and cloud services and Agero with the implementation and integration of Dynamics CRM.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (14)
Google
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
189 Wells Ave Ste 100, Newton, MA 02459

Why choose this provider?

Founded in 2005, Oram Corporate Advisors is a software development and IT managed service provider in Boston metro, serving small to medium-sized businesses. It helps companies to manage their networks by planning, implementing, and maintaining their enterprise IT infrastructure. The firm offers network design, application integration, cybersecurity assurance, vendor management, and remote monitoring and diagnostics services. Its professionals also assist clients with compliance issues, data-backup, and workflow gaps services. Oram Corporate Advisors has served clients such as McDermott Ventures and ProCity Marketing.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (23)
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
3 Electronics Ave Ste 102, Danvers, MA 01923

Why choose this provider?

Network Coverage is a Boston-based IT managed services agency that works with small businesses to streamline their IT operations and increase productivity. All techs hold the highest levels of certifications in security and technology, and the firm's team consists of project managers, support techs, web engineers, and network administrators. Services provided include backup and disaster recovery, cloud-based hosted VOIP, cybersecurity and compliance, network support, and data analytics and business intelligence.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
132 Adams Street, Newton, MA 02458

Why choose this provider?

Bit by Bit is a full-service IT firm building and managing IT solutions and support systems for clients since 1987. It works with clients in the Boston area from its Newton location. The firm offers network monitoring and remediation services and is also equipped for cloud migration and disaster recovery services. It can also provide clients with 24/7 help desk support. Bit by Bit is a member of the Trust X Alliance and partners with Microsoft, Lenovo, and SecurityScorcard.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (14)
Google
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
39 M Street Unit 1, Boston, MA 02127
  • Cloud License management
  • Enhance support
  • Enhanced security
  • Real-Time support

Why choose this provider?

Electric extends professional IT solutions to businesses and entrepreneurs in Boston and the surrounding areas. It provides various tech support services, such as device procurement, firewall setups, and responding and troubleshooting system tickets. Its team of experts also offers employee onboarding and offboarding processes, software applications management, and cybersecurity services. Additionally, they respond to and troubleshoot system tickets within 10 minutes or less. Electric has established relationships with several software and technology companies, including Slack, Ubiquiti, and Kaseya.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
3.8
Google
3.6 / 5 (58)
Facebook
5.0 / 5 (10)

Website
500 Harrison Ave. Suite 108, Boston, MA 02118
  • #ITSupport
  • Cyber Security
  • Outsourced IT
  • Help Desk Services
  • IT Logistics
  • offboarding
  • IT Migrations
  • network consultant
  • #CloudMigration
  • #ITpolicies
  • onboarding
  • IT Consulting
  • IT Strategy
  • Cloud Solutions
  • Managed Cyber security
  • Cybersecurity
  • Managed IT
  • #ITStrategy
  • IT Security
  • ITSupport
  • Cyber Security Awareness Training
  • Mac Consultant
  • networking
  • #CloudServices
  • Managed IT Services
  • End User IT Support
  • #MSP

Why choose this provider?

Since 1992, Tech Superpowers has been working with businesses throughout Boston. The company sets up single sign-on systems and regularly updates cybersecurity programs as part of its managed IT services. It uses tools like e-mails and Slack to address the client's IT-related concerns. The company also provides HR-related technologies that allow businesses to on-board and off-board employees. Adam Fisk, its director of IT services, is a Certified Scrum Product Owner. He previously worked under the tech firm Apple.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (26)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
743 Washington St, Stoughton, MA 02072

Why choose this provider?

Truly Unlimited provides managed IT services to clients in Boston and nearby areas. It has tailored packages customized according to the size and budget of each business. Its IT professionals monitor computers and networks round-the-clock to prevent breakdowns and other performance issues. They deal with computer hardware and software repairs, network security, data backup and recovery, and remote IT solutions. The company's previous clients include Marcio Martins' Green Forest Landscaping and Andreia Dasilva's family-owned real estate agency.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6
Google
5.0 / 5 (31)
Facebook
4.4 / 5 (25)
Yelp
3.9 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Frequently Asked Questions

  • What does MSP stand for?

    Some people might think of Minneapolis Saint Paul International Airport or the Michigan State Police when they hear the acronym MSP,  but in the world of information technology, MSP stands for managed service provider, also known as IT/MSP.

  • What is a managed service provider?

    A managed service provider delivers a range of IT services, such as application, network services, security, and infrastructure, and provides regular and ongoing support and administration of these operations. An organization may use an MSP to manage some or all of its IT services. For example, some companies choose to outsource their network security to an MSP and manage everything else in-house.

  • What is included in IT managed services?

    MSPs can provide their own core offerings or manage third-party solutions on behalf of their clients. These services can help various-sized companies in several ways: 

    Small businesses: Small businesses may not have the budget or need for a dedicated IT team. IT/MSP companies provide a range of scalable services and can be tailored to the needs of the business. MSP solutions are often much more cost-effective than hiring permanent staff. 

    Medium and large businesses: Larger businesses can take advantage of any number of MSP services. An MSP is often the more cost-effective solution, from performance monitoring and network security to mobile device management and disaster recovery.

  • What do IT/MSP companies do?

    Most MSPs offer a wide range of services under one roof, allowing their customers to take advantage of the convenience and cost savings. Here are just some of the services an MSP can provide:

    • General IT services: Include repairing hardware, installing software, and resolving other IT issues as they arise. 

    • Disaster recovery: Helps a company stay operational during a disaster or network outage. Services include data backups, server redundancy, and data center management. 

    • Managed communications: Management of all communications services, including email, telephone networks, mobile device management, and messaging solutions. 

    • Network infrastructure management: These services include network security and monitoring, infrastructure architecture management, and on-site services, such as cable management. 

  • How many managed service providers are there?

    The global managed service provider market is estimated to grow to more than 200 billion U.S. dollars in 2020. While MSPs can adapt their services to any business in any sector, the industries that benefit the most include health, automotive, manufacturing, and the IT sector itself. 


  • Why use managed services?

    There are many reasons why a company may turn to a managed service provider, which typically depends on a company's size and individual requirements. Factors may include:

    • Top-of-the-line IT solutions that don’t break the bank. 

    • An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business. 

    • Around-the-clock monitoring to improve security and reduce downtime. 

    • Significant IT cost savings. 

    • Specific expertise is required for a particular solution or service. 

  • What is a cloud service provider?

    As the name suggests, a cloud service provider offers managed third-party services through a cloud-based platform and eliminates the need for on-premise hardware. The services on offer from a cloud-service provider vary and include application, infrastructure, and storage services. MSPs are different to cloud service providers because they typically provide a combination of managed on-premise and cloud-based services.