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Best Managed IT Service Providers in Providence

2024

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Website
10 Riverside Dr Ste 106, Lakeville, MA 02347

Why choose this provider?

Datalyst is an IT managed service company in Providence metro that's been helping small- and medium-sized businesses in Southern New England oversee their IT systems since 2010. Its IT managed services include network management, server room monitoring, business computing assessment, helpdesk support, and remote workforce. The firm's team also works on cloud computing, data recovery and backup, hardware installation, software integration, and mobile device management. Datalyst was ranked among Top 501 Global Managed Service Providers by Channel Futures.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Clutch
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
275 Reservoir Avenue, Providence, RI 02907

Why choose this provider?

Attain Technology is an IT service provider catering to Providence and the rest of New England. It specializes in managed IT services for construction companies. These services include 24/7 backend IT support, network monitoring, data security, and various processes and tools to boost productivity and operations. It also conducts quarterly business reviews to evaluate existing infrastructures. Attain Technology was founded in 2008. The company's IT professionals have more than 58 years of combined experience supporting businesses in the construction industry.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (8)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
250 Centerville Rd Bldg F15, Warwick, RI 02886

Why choose this provider?

Technology Advisory Group has provided IT support for businesses in and around Providence for over 25 years. Its team partners with clients to mitigate risk, increase productivity, and implement strategic planning. It provides technology consulting that aligns technical decisions and security with each business’s strategic plan and budget that allows them to leverage their technology. In addition, its services include cyber security, 24/7 monitoring, help desk support, network administration, procurement, and projects. The company has been recognized as one of the top 501 Managed Service Providers by Channel Futures.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (19)
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
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Website
800 S Main St Ste 301, Mansfield, MA 02048

Why choose this provider?

Founded in 2001, Spade Technology provides MSP services to small- and medium-sized businesses throughout the Boston, Nashua, and Mansfield communities. The firm assists biotech, manufacturing, financial, and insurance agencies with customized managed IT services such as system maintenance, routine monitoring, and software and hardware procurement. Its IT team is proficient in hosted services, business phone systems, virtualization, and Microsoft Office 365 migration. Companies can access cybersecurity solutions, data backup, cloud migration, around the clock IT support, and business continuity services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (2)

Website
415 Kilvert St, Warwick, RI 02886

Why choose this provider?

Automated Business Solutions, founded in 1992, is an IT managed service provider in Providence metro that also serves the Massachusetts and Connecticut areas. Its comprehensive MAXXM remote network management service provides clients with round-the-clock network monitoring, server configuration management, patch updating, consistent preventative maintenance, and regular cloud-based backups. The company's list of previous clients includes New Breed Logistics, Jamie's Grille & Pub, and Newton-Wellesley Hospital.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Facebook
5.0 / 5 (10)
Google
4.4 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1000 Franklin Village Dr Ste 303, Franklin, MA 02038

Why choose this provider?

Founded in 2011, Fairoaks IT assists legal practitioners, manufacturing, health care, and construction companies in Providence, Franklin, Worcester, and Framingham in managing their IT infrastructure. The IT team is skilled in network installation, auditing, and maintenance, on-site and remote desktop, server support, and hardware and software integration. The firm manages network security, virtualization elements, and cloud-based operations. Fairoaks IT has worked with notable clients such as Schumacher Companies and the Shannon Corporation.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
2.5
Responsiveness
Friendliness
Helpfulness
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Detail
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Website
475 Kilvert St Ste 110 Bldg A, Warwick, RI 02886

Why choose this provider?

Secure Future Tech Solutions, founded in 1992, provides IT managed service solutions to small business clients in Warwick and throughout metro Providence. Its team of business specialists proactively manages and monitors single or large networks using the latest technologies to help defend against cyberattacks, breaches, viruses, and data loss. The company also services and maintains computer servers, workstations, and applications, especially when dealing with cloud issues involving Office 365 and Dropbox migration.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (7)
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
999 Main St Unit 715, Pawtucket, RI 02860

Why choose this provider?

Envision Technology Advisors LLC, a business technology and consulting company, assists companies across the entire country, with offices in Pawtucket and the greater Boston area. Envision’s Ground Control managed services practice helps companies reduce downtime through proactive management and award-winning remote help desk support services. Envision Technology Advisors was named to CRN's MP500 and Elite 150 lists for 2020

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
140 Maple St, Franklin, MA 02038

Why choose this provider?

Tinetrix Inc. is a Franklin-based IT company established in 2001. The company offers a number of services that help business clients create modern, efficient IT infrastructures tailored to their needs. Its IT managed services include network design, data back-up, installation of security features, and firewall management. It also provides additional solutions such as hardware repair and web design. Tinetrix Inc.'s client roster covers a range of different industries such as education and nonprofit organizations.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (7)
Google
5.0 / 5 (4)
Yelp
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Mason Ave, North Attleboro, MA 02760

Why choose this provider?

North Atlantic Networks, based in North Attleboro with satellite offices in Boston, Las Vegas, and Phoenix, is a technology services and telecommunications company that's been operating since 2001. It provides managed IT services and data center support to small and midsize enterprises nationwide. The company's services include transitioning legacy systems to cloud-based servers, supporting hybrid networks, providing colocation data center backup, and helping businesses meet regulatory and security compliance requirements.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3
Google
4.3 / 5 (6)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
10 Mechanic St, Foxboro, MA 02035

Why choose this provider?

Located in Foxboro, Technical Support International offers MSP services in Providence metro, including the Boston communities. The company, which was founded in 1989, offers its I-Watch service, which generates performance alerts, operates systems maintenance, and handles patch management, as well as its monthly I-Manage support plan, which provides on-site and remote infrastructure support and management. TSI also provides backup and disaster recovery and network security.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Clutch
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Frequently Asked Questions

  • What does MSP stand for?

    Some people might think of Minneapolis Saint Paul International Airport or the Michigan State Police when they hear the acronym MSP,  but in the world of information technology, MSP stands for managed service provider, also known as IT/MSP.

  • What is a managed service provider?

    A managed service provider delivers a range of IT services, such as application, network services, security, and infrastructure, and provides regular and ongoing support and administration of these operations. An organization may use an MSP to manage some or all of its IT services. For example, some companies choose to outsource their network security to an MSP and manage everything else in-house.

  • What is included in IT managed services?

    MSPs can provide their own core offerings or manage third-party solutions on behalf of their clients. These services can help various-sized companies in several ways: 

    Small businesses: Small businesses may not have the budget or need for a dedicated IT team. IT/MSP companies provide a range of scalable services and can be tailored to the needs of the business. MSP solutions are often much more cost-effective than hiring permanent staff. 

    Medium and large businesses: Larger businesses can take advantage of any number of MSP services. An MSP is often the more cost-effective solution, from performance monitoring and network security to mobile device management and disaster recovery.

  • What do IT/MSP companies do?

    Most MSPs offer a wide range of services under one roof, allowing their customers to take advantage of the convenience and cost savings. Here are just some of the services an MSP can provide:

    • General IT services: Include repairing hardware, installing software, and resolving other IT issues as they arise. 

    • Disaster recovery: Helps a company stay operational during a disaster or network outage. Services include data backups, server redundancy, and data center management. 

    • Managed communications: Management of all communications services, including email, telephone networks, mobile device management, and messaging solutions. 

    • Network infrastructure management: These services include network security and monitoring, infrastructure architecture management, and on-site services, such as cable management. 

  • How many managed service providers are there?

    The global managed service provider market is estimated to grow to more than 200 billion U.S. dollars in 2020. While MSPs can adapt their services to any business in any sector, the industries that benefit the most include health, automotive, manufacturing, and the IT sector itself. 


  • Why use managed services?

    There are many reasons why a company may turn to a managed service provider, which typically depends on a company's size and individual requirements. Factors may include:

    • Top-of-the-line IT solutions that don’t break the bank. 

    • An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business. 

    • Around-the-clock monitoring to improve security and reduce downtime. 

    • Significant IT cost savings. 

    • Specific expertise is required for a particular solution or service. 

  • What is a cloud service provider?

    As the name suggests, a cloud service provider offers managed third-party services through a cloud-based platform and eliminates the need for on-premise hardware. The services on offer from a cloud-service provider vary and include application, infrastructure, and storage services. MSPs are different to cloud service providers because they typically provide a combination of managed on-premise and cloud-based services.