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Best Managed IT Service Providers in Cambridge
2021

We scored 12 Managed IT Service Providers in Cambridge, MA and Picked the Top 9

Here are the Picks:

Aventior

Boston Managed IT

IT Solutions Provider, LLC

NENS

Prospeed.net

StratusPointIT

TCG Network Services - Downtown Boston

Technical Support International - Cambridge

TSP IT Services

Why These Managed IT Service Providers?

Our goal is to connect people with the best local experts. We scored Cambridge Managed IT Service Providers on more than 25 variables across five categories, and analyzed the results to give you a hand-picked list of the best.

Reviewed Curated Top Picks 12 10 9

Our Selection Criteria:

  • 1. Availability

    Consistently approachable and responsive, so customers never feel ignored.

  • 2. Qualifications

    Building customer confidence with licensing, accreditations, and awards.

  • 3. Reputation

    A history of delighted customers and outstanding service.

  • 4. Experience

    Masters of their craft, based on years of practical experience and education.

  • 5. Professionalism

    Providing service with honesty, reliability, and respect.

Read more about our selection process

Aventior

Headquartered in Cambridge, Aventior is a technology consulting firm that helps small and large enterprises on the digital transformation journey. The company improves on each client's business outcomes with uniquely developed cloud, digital, and AI solutions. It has established a global presence, with various software products and IT projects implemented in Brazil, India, Laos, Peru, Philippines, South Korea, the US, and Vietnam. Aventior specializes in building the client's artificial intelligence, cloud infrastructure, data analytics, data science, digital and user experience, and multi-tenant platforms.

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125 Cambridgepark Drive
Cambridge, MA 02140

Website

(617) 221-5900 Website

Boston Managed IT

Boston Managed IT is a managed IT service provider based in Waltham that services clients in the Boston area, including Cambridge. The company works on an array of IT services, including system design, help desk services, and backup and disaster recovery planning. It can remotely monitor the health metrics of a client's network and, with its automated alerting mechanism, can diagnose and manage system issues as they appear. Founder Nicholas Salem has previous experience as a technology consultant and manager.

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282 Moody Street
Waltham, MA 02453

Website Instagram

(617) 322-5155 Website

Reputation:A+

More Info

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

4.8 / 5 (Best)

Total Reviews:

20 (Better)

Score Consistency:

Consistent (Best)

Professionalism: A+

More Info

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

IT Solutions Provider, LLC

IT Solutions Provider, LLC, is a full-service company that caters to clients in Cambridge and its surrounding areas. The business has a wide range of services, including managed IT solutions, cybersecurity protection, structured cabling, and personalized wireless security system installation. Data backup and printer services are also available. It serves various establishments, such as accounting firms, insurance agencies, and educational and financial institutions. In addition, IT Solutions Provider has been offering its services since 2007.

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90 Canal Street
Boston, MA 02114

Website

(781) 399-4205 Website

Reputation:A

More Info

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 (Best)

Total Reviews:

13 (Better)

Score Consistency:

Consistent (Best)

NENS

NENS provides local and fast-growing companies with IT services and support. The company has been serving clients in Cambridge and other areas in Boston for over 25 years. It helps businesses reach their potential by providing strategic IT support. The IT professionals from this firm are well-versed in cloud computing, cybersecurity, network support, and managed IT services. They have accomplished work for businesses in the life sciences and professional services industries. NENS ranks as one of Inc. Magazine’s Best Workplaces for 2021.

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11 Kearney Square
Lowell, MA 01852

Website

(855) 918-2126 Website

Reputation:A

More Info

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 (Best)

Total Reviews:

4 (Good)

Score Consistency:

Consistent (Best)

Professionalism: A+

More Info

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

Prospeed.net

Prospeed.net is a company providing managed IT services to clients in Cambridge and the surrounding areas. The company can provide two different kinds of managed IT services to its clients, namely Total Managed Care (TMC) and Infrastructure Managed Care (IMC), depending on their needs. Aside from these services, the company can also provide data services like ethernet, private lines, and DSL. Other services available include unified communications solutions, Cloud services, data center servies, and cabling services.

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71 Spit Brook Road
Nashua, NH 03060

Website

(888) 425-7425 Website

Professionalism: A

More Info

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: --

Detail: --

StratusPointIT

StratusPointIT was founded in 2006 as Spirinet Technology Services. As the company expanded its business, it eventually added a variety of support products ranging from workstations to networks, servers, security solutions, and procurement of hardware and software. The managed IT service provider employs certified IT engineers and technical consultants who provide business IT support, monitoring, and backup services. The company has branches near Cambridge and in other areas in the U.S.

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11 Michigan Drive
Natick, MA 01760

Website

(855) 397-8776 Website

Reputation:A

More Info

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

5 / 5 (Best)

Total Reviews:

7 (Good)

Score Consistency:

Consistent (Best)

TCG Network Services - Downtown Boston

TCG Network Services in Downtown Boston provides IT support services to clients in Cambridge and nearby areas. Since its inception in 1987, the company has supplied IT solutions to different industries including accounting firms, medical centers, and non-profit organizations. It helps clients deal with technology-related issues encountered in business operations through managed IT services. Through TCG's network management, its technicians are able to monitor servers in real-time, detect and diagnose issues, protect critical data, and provide 24/7 help desk for IT troubles. TCG Network Services promises proactive IT support to its clients.

Click to Call

50 Franklin Street
Boston, MA 02110

Website Instagram

(866) 824-6389 Website

Reputation:A+

More Info

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

4.8 / 5 (Best)

Total Reviews:

21 (Better)

Score Consistency:

Consistent (Best)

Professionalism: A+

More Info

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

Technical Support International - Cambridge

Technical Support International is a managed IT service provider that has been serving businesses in Cambridge since 1989. Its staff performs a wide range of IT services, including server availability monitoring, hardware health monitoring, software inventory reporting, backup monitoring and reporting, and operating system patch deployment. The company also offers Windows user account administration, email server administration, and on-site remedial support. Technical Support Headed by Gerard Louise, Technical Support International works with several partners including Sophos, Cisco, and Microsoft.

Click to Call

125 Cambridgepark Drive
Cambridge, MA 02140

Website

(508) 543-6979 Website

Reputation:A

More Info

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 (Best)

Total Reviews:

2 (Good)

Score Consistency:

Consistent (Best)

Professionalism: A+

More Info

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

TSP IT Services

TSP IT Services offers managed IT services including network support and endpoint monitoring wherein business performance is tracked and optimized. In case of disaster strikes, TSP provides delivers a data recovery plan, business continuity, and backup testing to prevent profit losses and business reputation risks. It helps in executing technology deployment and cloud migration by learning about how a business operates. Their team of experts also caters to cybersecurity and conference room AV needs.

Click to Call

1280 Massachusetts Avenue
Cambridge, MA 02138

Website Instagram

(617) 267-9716 Website

Reputation:A

More Info

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 (Best)

Total Reviews:

8 (Good)

Score Consistency:

Consistent (Best)

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