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Best Property Management Companies in Lakeland

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All County Polk Property Management logo
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License Verified:

License: CQ1037120

Florida Real Estate Commission

All County Polk Property Management

225 S. Ingraham Avenue, Suite 4, Lakeland, FL 33801
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  • Leasing
  • Accounting Services
  • Tenant Screening
  • Property Inspection
  • Rent collection

Business Description

All County Polk Property Management serves clients in and around the Lakeland area. It helps property owners manage their rentals, offering rental property evaluation; tenant placement; property marketing; lease enforcement, execution, and renewal; and regular inspections. It also handles security deposit administration, rent collection, evictions, and accounting and reporting. The firm provides owners with access to an online portal to monitor their accounts. It is backed by over 25 years of experience in the industry.

License Verified:

License: CQ1037120

Florida Real Estate Commission

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
3.8
Google
4.0 / 5 (143)
Facebook
3.6 / 5 (14)
Yelp
1.5 / 5 (9)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Archer Crown Property Management logo
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License Verified:

License: CQ1031894

Florida Real Estate Commission

Archer Crown Property Management

6039 Cypress Gardens Blvd. #117, Winter Haven, FL 33884
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  • Property Inspection
  • Property Maintenance

Business Description

Archer Crown Property Management is a veteran-owned company that caters to clients throughout Lakeland. It helps owners manage their properties, such as condos, single-family units, apartments, and townhouses, to grow their investments. Its property management services include financial reporting, rental disbursements, maintenance and repair assistance, accounting, and inspections. Its team also guides and assists investors in finding and purchasing properties suitable for their investment needs and budgets. The company extends its services to Orange, Seminole, and Osceola counties.

License Verified:

License: CQ1031894

Florida Real Estate Commission

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Google
4.3 / 5 (21)
Yelp
1.5 / 5 (3)
Facebook
5.0 / 5 (2)
At Your Service Realty logo
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License Verified:

License: CQ1034758

Florida Real Estate Commission

At Your Service Realty

3050 Atlantic Avenue, Lakeland, FL 33803
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  • Property Inspection
  • Property Maintenance

Business Description

At Your Service Realty is a family-owned and family-operated property management business in Lakeland. Since 2009, it has been overseeing over 100 rental real estates across Polk County. The property managers take care of rental listings, maintenance, lease payments, move-in process, check-out inspections, and evictions. Its team of Realtors also assists in the sale and purchase of Central Florida residential and commercial properties, including foreigners wanting to relocate. They also accommodate Spanish-speaking tenants and property owners.

License Verified:

License: CQ1034758

Florida Real Estate Commission

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Atrium Management Company logo
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License Verified:

License: CQ1003259

Florida Real Estate Commission

Atrium Management Company

704 South Florida Avenue, Lakeland, FL 33801
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  • Accounting Services
  • Property Inspection
  • Tenant Management/Customer Service
  • Property Maintenance

Business Description

Your Rental Connection, Inc., is a property management company that has been serving Lakeland and the surrounding areas for more than two decades. Its property management services include marketing, tenant screening, rent collection, property maintenance, and eviction protection. It also provides financial reporting services through its online owner portal. Owner Jeanie C. Croes is a member of the National Association of Residential Property Managers. She holds designations such as Master Property Manager and Residential Management Professional.

License Verified:

License: CQ1003259

Florida Real Estate Commission

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.6 / 5 (709)
Yelp
2.5 / 5 (26)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Berkshire Hathaway HomeServices Florida Properties Group logo
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License Verified:

License: CAB4098

Florida Real Estate Commission

Berkshire Hathaway HomeServices Florida Properties Group

7916 Evolutions Way STE 210, Trinity, FL 34655
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  • Leasing

Business Description

Berkshire Hathaway HomeServices Florida Properties Group is a locally owned and operated company serving the Lakeland area. It offers a full range of property management services, from rental rate determination and vacancy marketing to accounting. Its team also conducts tenant screening, which involves checking applicants' civil, criminal, and credit records. Lease agreements are prepared by attorneys, and the management professionals also take care of property maintenance. They have access to a network of vendors that handle both minor issues and large-scale jobs.

License Verified:

License: CAB4098

Florida Real Estate Commission

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Google
4.5 / 5 (26)
Yelp
2.0 / 5 (9)
Facebook
4.4 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
City Properties Company logo
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License Verified:

License: BK3277299

Florida Real Estate Commission

City Properties Company

110 Reynolds St E, Plant City, FL 33563
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  • Property Inspection
  • Property Maintenance

Business Description

City Property Company provides services to clients in the Lakeland community and the nearby cities. It guides owners in handling their real estate investments, including single-family homes and apartments, to find qualified tenants and maximize their revenue. Its team also maintains the conditions of rental properties by managing routine inspections. The company is also available to handle commercial properties, such as offices and retail spaces throughout the metro. City Property Company is a member of the Plant City Economic Development Council.

License Verified:

License: BK3277299

Florida Real Estate Commission

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.5 / 5 (13)
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Excellent Vacation Homes logo
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Excellent Vacation Homes

13538 Village Park Drive, Orlando, FL 32837
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  • Maintenance
  • Marketing
  • Accounting Services

Business Description

Excellent Vacation Homes is a vacation rentals company based in Celebration. For vacation rental homeowners who are looking for property managers in Lakeland and other areas near Disney World, the company has a team that possesses 25 years of combined experience. Among its services are rentals and reservations, housekeeping and maintenance, property marketing, and detailed accounting. The company has been delivering property management services since 1990. It is a member of the Vacation Rental Management Association.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Florida Contact Group Real Estate & Property Management logo
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Florida Contact Group Real Estate & Property Management

1505 Legends blvd, Champions Gate, FL 33896
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  • Maintenance
  • Marketing
  • Leasing

Business Description

Florida Contact Group Real Estate & Property Management is a property management company that caters to Lakeland clients. The firm covers a wide range of areas including marketing, property maintenance, and financial reporting. The company has created an eviction protection program that provides legal assistance for owners when an eviction arises. Aside from managing properties, the agency helps determine a property's rental value and provides owners with insights into the local market. The management firm has been in business since 1997.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Yelp
4.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
House of Glass Real Estate & Property Management, LLC logo
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License Verified:

License: CQ1058091

Florida Real Estate Commission

House of Glass Real Estate & Property Management, LLC

604 Robin Road, Suite 1, Lakeland, FL 33803
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  • Maintenance
  • Accounting Services
  • Tenant Screening

Business Description

House of Glass Real Estate & Property Management, LLC, serves communities in Lakeland. It helps property owners and real estate investors by handling the different areas of rental management, including tenant screening, lease enforcement, and monthly statement reporting. It assists tenants by handling maintenance requests and facilitating communication between tenants and owners. The company also offers brokerage services, assisting in the buying and selling of residential properties. Its team of specialists has a combined industry experience of more than 40 years.

License Verified:

License: CQ1058091

Florida Real Estate Commission

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6
Google
4.6 / 5 (22)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
JEMCO Realty & Property Management logo
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JEMCO Realty & Property Management

1420 Celebration Boulevard, Celebration, FL 34747
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  • Maintenance
  • Collection
  • Leasing
  • Accounting Services
  • Tenant Screening

Business Description

JEMCO Realty & Property Management provides management solutions to vacation rental owners. The property management company near Lakeland is committed to overseeing the state and local compliance of a property. Its professionals also provide 24/7 emergency services for guests. Full-year or seasonal caretaker services are also offered which covers scheduled housekeeping and cleaning, routine inspections, pool maintenance, and electrical system checks. The firm has been in the property management industry for more than 24 years.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.7 / 5 (55)
Facebook
5.0 / 5 (5)
Yelp
5.0 / 5 (2)
Lakeland Homes and Realty LLC logo
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License Verified:

License: CQ1040064

Florida Real Estate Commission

Lakeland Homes and Realty LLC

2130 E Edgewood Dr Ste#1, Lakeland, FL 33803
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  • Screen new tenants

Business Description

Lakeland Home and Realty LLC has been serving individuals for more than 15 years. It handles different types of properties, such as condos, townhouses, duplexes, rentals, boat slips, and mobile or manufactured homes. Its owner, Milton De La Cruz, is a Real Estate Owned Specialist (REOS) and a Certified Distressed Property Expert (CDPE) who assists clients in short sales and property management. He previously worked in the oilfield industry as a field services manager, enabling him to work with more than 20 agents today.

License Verified:

License: CQ1040064

Florida Real Estate Commission

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (67)
Orlando Team Management logo
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Orlando Team Management

8297 Champions Gate Blvd, Champions Gate, FL 33896
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  • Maintenance
  • Marketing

Business Description

Offering property management services near Lakeland, Orlando Team Management is a family-run firm that specializes in looking after long-term residential leases and short-term vacation rentals. The company provides a team of professionals who handle housekeeping, lawn maintenance, pool cleaning, and pest control. Property managers can assist owners with paying taxes and bills such as utilities and homeowners' association fees. They also prepare detailed monthly reports to keep owners apprised of all activities in their rental properties.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Real Property Management Empire logo
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License Verified:

License: In Progress

Florida Real Estate Commission

Real Property Management Empire

2238 Lithia Center Ln, Valrico, FL 33596
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  • Collection
  • Leasing
  • Property Assessment
  • Rent collection

Business Description

Real Property Management Empire oversees rental home buildings in Lakeland. Its comprehensive services cover marketing and advertising of vacant residential units, which includes setting rates and making them rent-ready. Its managers also screen tenants and handle lease signing with the approved renters. The team's tasks include rent collection, routine maintenance, evictions, and accounting. It also manages commercial properties, apartment complexes, HOAs, and REOs. Owner Dale Sparks brings over three decades of experience to every property his team manages.

License Verified:

License: In Progress

Florida Real Estate Commission

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (17)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Real Property Management Lakeside logo
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License Verified:

License: BO2030035

Florida Real Estate Commission

Real Property Management Lakeside

331 W Central Avenue Suite 240, Winter Haven, FL 33880
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  • Maintenance
  • Leasing
  • Accounting Services
  • Property Inspection
  • Rent collection
  • Property Maintenance

Business Description

Real Property Management Lakeside has been helping rental property owners maximize their investments for over 30 years. It manages apartment buildings, condominiums, single-family homes, CIC and REO houses, and commercial properties in Lakeland. Its property managers promote listings using local and online advertising to maximize exposure. They screen tenants, enforce lease agreements, and collect rent. With a network of contractors and in-house staff, the firm oversees the maintenance of properties. It is a member of NARPM and was included in Entrepreneur magazine’s Franchise 500 ranking.

License Verified:

License: BO2030035

Florida Real Estate Commission

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.4
Google
4.5 / 5 (34)
Facebook
3.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Real Property Management Leaders logo
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Real Property Management Leaders

7320 East Fletcher Avenue, Tampa, FL 33637
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  • Maintenance
  • Marketing
  • Collection
  • Leasing
  • Tenant Screening
  • Property Inspection

Business Description

Real Property Management Leaders is a property management company offering a variety of services to property owners in Hillsborough County, including Tampa and Lakeland. While the firm focuses on single property rental homes, it also manages apartment complexes, common interest communities, and commercial properties. Its services include property marketing, tenant screening and selection, lease preparation ad enforcement, and rent collection. Additionally, the company checks the properties regularly and works on maintenance and repair whenever necessary,

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Facebook
5.0 / 5 (19)
Yelp
4.5 / 5 (6)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
RealOvative Realty logo
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License Verified:

License: CQ1052755

Florida Real Estate Commission

RealOvative Realty

208 S. Lake Ave., Lakeland, FL 33801
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  • Property Maintenance

Business Description

RealOvative Realty offers property management solutions to clients in Lakeland. Its team assists property owners with handling a wide range of needs, from collecting monthly rent and running inspections to scheduling necessary repairs. The company also takes care of creating the materials needed to market a client’s property. These include photography, Matterport, 4K aerial videos, and lifestyle clips. RealOvative Realty also extends its services to individuals who are looking to buy or sell a property. 

License Verified:

License: CQ1052755

Florida Real Estate Commission

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (3)
Rhonda Nappi logo
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Rhonda Nappi

Tampa, FL
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  • Maintenance
  • Marketing
  • Collection

Business Description

Rhonda Nappi is a realtor and property manager based in Lakeland. Her team of property managers has 14 years of experience in property management. They offer services such as tenant selection, property maintenance, rent collection, and marketing. Team Nappi uses property management software to track financial records and allows 24/7 access to property owners through an online portal. Tenants also have unlimited access to a tenant portal for maintenance requests, bill viewing, and rent payments.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (4)
Yelp
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Smart Properties Management LLC logo
Visit WebsiteWebsite

License Verified:

License: CQ1046426

Florida Real Estate Commission

Smart Properties Management LLC

229 North Tennessee Avenue, Lakeland, FL 33801
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  • Maintenance
  • Marketing
  • Collection
  • Leasing
  • Accounting Services
  • Tenant Management/Customer Service

Business Description

Smart Properties Management LLC is a Lakeland-based company that has been serving property owners and tenants for over 12 years. It supervises the operations of various residential properties, including townhouses, single-family residences, mobile homes, manufactured units, and duplexes. The agency advertises listings online and performs credit, eviction, and criminal checks on potential renters. It also collects payments and provides landlords with financial reports. Smart Properties Management works to maximize the potential of the rentals it manages through routine maintenance and targeted renovations.

License Verified:

License: CQ1046426

Florida Real Estate Commission

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
3.9
Google
3.9 / 5 (147)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Straight Up Realty & Property Management LLC logo
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License Verified:

License: CQ1053667

Florida Real Estate Commission

Straight Up Realty & Property Management LLC

1526 Commercial Park Drive, Suite 2, Lakeland, FL 33801
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  • Collection
  • Tenant Screening
  • Rent collection

Business Description

Straight Up Realty & Property Management LLC serves clients in Lakeland and other Central Florida cities. It manages properties by providing up-to-date accounting and conducting thorough tenant screening. Its screening procedure includes reviewing the applicant's credit, rental history, and criminal background. The company handles the lease preparation and signing process, collects rent, and conducts property inspections and maintenance. Its property managers are well-versed in Florida tenant law in cases of applicant issues that result in enforcing evictions while protecting owners from legal consequences.

License Verified:

License: CQ1053667

Florida Real Estate Commission

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Facebook
5.0 / 5 (28)
Google
3.4 / 5 (13)
SunKiss Villas logo
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SunKiss Villas

101 Craen Dr, Davenport, FL 33897
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  • Maintenance
  • Marketing
  • Accounting Services
  • Property Inspection

Business Description

SunKiss Villas in Lakeland offers vacation homeowners property management services such as booking, licensing, accounting, maintenance, repairs, and pest control. The firm takes care of pool care, lawn care, and maintenance of the vacation property's other amenities. The company also employs marketing professionals that advertise the property for rent through professional photography of the villa and social media marketing. The company has its own dedicated online system for reservations and bookings.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.5 / 5 (15)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
The Moody Group logo
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The Moody Group

2252 Twelve Oaks Way, Wesley Chapel, FL 33544
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  • Maintenance
  • Marketing
  • Leasing
  • Accounting Services
  • Tenant Screening

Business Description

The Moody Group offers a full range of property management services near Lakeland. The team markets properties through high-resolution photographs as well as video tours. The company's tenant screening process includes a multi-state criminal background search. It verifies information such as eviction history and rental history. Lease agreements are created by the firm's property managers. Leon, one of The Moody Group's brokers, has more than four decades of experience in property management.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Facebook
5.0 / 5 (5)
Yelp
4.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
The Steve Harvey Team logo
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License Verified:

License: SL3361696

Florida Real Estate Commission

The Steve Harvey Team

2600 S Florida Ave, Lakeland, FL 33803
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  • Property Inspection
  • Property Maintenance

Business Description

The Steve Harvey Team is a RE/MAX Paramount Properties-affiliated real estate group serving clients in Lakeland. It offers property management services for residential and commercial clients, including tenant screening, lease contract preparation, and maintenance. The team also helps buyers and sellers navigate the real estate process. The founder, Steve Harvey, leverages his experience as a veteran, pastor, and former teacher to meet the real estate needs of clients. His Realtor and property manager grandson, Kristofer Snyder, took over the business in 2016. 

License Verified:

License: SL3361696

Florida Real Estate Commission

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Tribute Realty logo
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License Verified:

License: CQ1046883

Florida Real Estate Commission

Tribute Realty

5151 S Lakeland Dr. Suite 6, Lakeland, FL 33813
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  • Property Inspection
  • Property Maintenance

Business Description

Tribute Realty, LLC, caters to clients in Lakeland and the surrounding localities. The real estate company offers property management services for apartment rentals. Its property managers assist landlords with property advertising, tenant screening, viewing arrangements, lease execution, and move-in inspections. The team also handles rent disbursements and property maintenance. Other services provided by the company include commercial sales and realty solutions for buying, selling, and investing. The firm requires its agents to complete 14 hours of continuing education annually.

License Verified:

License: CQ1046883

Florida Real Estate Commission

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Facebook
5.0 / 5 (27)
Google
4.4 / 5 (20)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Back to Providers

Frequently Asked Questions

What is property management?

Property management is the business of controlling and overseeing real estate, including residential and commercial rental properties. These professionals handle general maintenance and day-to-day operations on behalf of the property owner. They’re responsible for marketing properties, finding and screening tenants, collecting rent, and preparing units between leases. They may also handle repairs, evictions, and any problems that arise.

What does a property manager do?

Professional property managers perform critical tasks throughout the leasing life cycle, from preparing a rental property, through tenant move-ins and move-outs. They can also provide referrals for legal advice, home repairs, and services that aren’t covered by the management agreement. Here are some of their key responsibilities:

  • Marketing and listing vacant units
  • Processing applications and screening tenants
  • Conducting quarterly and annual inspections
  • Orchestrating move-in procedures
  • Coordinating maintenance and repairs
  • Collecting rent and applying penalties
  • Conducting move-out inspections and returning deposits
  • Handling evictions and posting quit notices
  • Complying with fair housing regulations
  • Compiling monthly expense reports
  • Preparing annual tax documents

How much do property management companies charge?

Property management fees can vary substantially depending on the size of the property, number of units, and scope of service. Property owners can expect to pay one month of rent to fill vacant properties and 10% of the gross cash flow to manage the property. Investors should also account for monthly maintenance, contributions to a reserve repair fund, and early termination fees if they decide to cancel the property management contract. Evictions and other non-routine services typically cost extra.

How do I manage a rental property from out of state?

Managing a property isn’t easy, and the job is even more difficult for out-of-state landlords. Thorough tenant screenings are the best way to prevent many common problems. Landlords should also maintain strong relationships with neighbors who can alert them if anything goes wrong. Investors who prefer a more hands-on approach should consider hiring a property manager to represent their interests.

Does a property manager need a real estate license?

Yes, in most states, property managers must have a real estate license to advertise rentals, show properties, sign lease agreements, collect rent, and perform other fiduciary activities. A community association manager license or similar certification may also be required for professionals who want to work for an HOA or apartment complex, although this credential is optional in most states.

How do I find a good property management company?

Property managers differ significantly in their approach and level of expertise. It’s important for owners to screen potential candidates to ensure that they're choosing the most qualified professional. Here are a few questions to ask during the interview:

  • How many units do you manage?
  • How big is your staff?
  • Do you have a maintenance crew?
  • How long does it take to fill vacant units?
  • What happens if my tenant doesn’t pay on time?
  • Have you ever filed an eviction?
  • What type of communication can clients expect from you?

Do property management companies find tenants for rental properties?

Yes, finding tenants and filling vacancies are key responsibilities for property managers. These professionals are responsible for advertising the property, and they handle all inquiries, applications, and showings. To find the most qualified tenants, managers perform background and credit checks, verify references, and confirm the applicant’s employment information, which can prevent problems and extra costs down the road.

How do I manage a vacation rental property?

Managing a vacation home or short-term rental requires a higher level of involvement when compared to other investment properties. Owners or managers must handle marketing, reservations, check-ins, and cleanings between stays. While a recent study by vacation rental marketplace HomeAway (now part of VRBO) reports that vacation rental income comprises about a quarter of the average rental owner’s income from investing just under 10 hours per week managing their rental, this type of hands-on involvement may not be possible for owners who live out of state or in another region. Professional property managers can assist with one or more tasks, such as cleanings and check-ins, or they can provide comprehensive management services to ensure that the property is generating revenue year-round.

Do property managers pay for repairs?

Yes and no. Property managers may pay for repairs, but the cost is generally deducted from future rent payments or a reserve fund. In most cases, landlords are responsible for maintenance costs and improvements that are needed to preserve or enhance the property’s value. Management firms do coordinate repairs, and some have their own maintenance crews. They can also provide contractor referrals and handle work orders for routine repairs, such as cleaning, painting, plumbing, and changing locks between tenants. Many firms allow tenants to submit maintenance requests online, and they should also provide monthly expense reports showing owners how their money is being spent.

Can a property manager evict a tenant?

Yes, property managers can help to orchestrate the eviction process, from preparing the initial notices to appearing in court and working with law enforcement to ensure that the tenant leaves the property. Situations that warrant eviction include non-payment of rent, lease violations, and illegal activity. Property managers can help to determine the best course of action when dealing with problem tenants.

Can a property manager sign a lease for an owner?

In most states, a property manager can sign a lease. Property owners can appoint a third party to act as a landlord by signing a contract with a management company or by giving power of attorney to a private individual. However, for the contract to be valid, the property manager must have the owner’s authorization.

Is property management worth the cost?

Property managers aren’t cheap, but they’re a worthwhile investment in many cases. Managing a rental property requires time, experience, diligence, and attention to detail. Professional property managers can assist new landlords and long-term investors who have a growing portfolio of rentals. They’re also valuable partners for individuals who work full time, live out of state, or want to enjoy the financial rewards of an investment property without added stress and anxiety.

How do I deal with a bad property management company?

Unresponsive property managers cause problems for property owners and tenants. Reputable management firms should work hard for their fees. No landlord wants to hear from their tenants that the management company isn’t doing its job or is ignoring their concerns. If the manager is skipping routine inspections, accepting bad tenants, or failing to provide monthly expense reports, it’s probably time to hire someone else. Owners should interview several candidates, compare rates, and check references to find a more qualified manager.

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