Expertise.com

2024

Last updated:

Best Property Management Companies in Norfolk

Our Recommended Top 14

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls

Our goal is to connect people with the best local professionals. We scored Norfolk Property Management Companies on more than 25 variables across five categories, and analyzed the results to give you a hand-picked list of the best.

60Reviewed

41Curated

14Top Picks

Learn about our selection process.

Providers

featured provider = Featured Provider

Website
1545 Crossways Blvd Suite 250, Chesapeake, VA 23320
  • Property Maintenance

Why choose this provider?

RentEasy helps clients in Norfolk maximize the income from their rental properties. Its team can handle all aspects of property management, including marketing, rent collection, tenant screening, maintenance, and financial reporting. The company specializes in single-family homes, multi-family homes, and apartments. It also has listings for rental properties for clients looking for a home. Company owner Alex got his real estate license in 2010 and has experience in construction, property management, and real estate investment.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (132)
Facebook
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1728 Virginia Beach Blvd, Suite 111, Virginia Beach, VA 23454
  • Tenant Screening
  • Screen new tenants
  • Rent collection
  • Property Maintenance

Why choose this provider?

Limehouse Property Management is a local company that serves residential property owners and investors in Norfolk. It assists clients with their property management and administrative needs such as professional marketing, tenant screening, and rental payment collection. Its property management agents are also equipped to prepare financial reports, market trend analysis, and property value assessments. They help tenants resolve issues such as property repairs and maintenance. Limehouse Property Management's online portal allows tenants and owners to conveniently access documents and send requests online.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (27)
Facebook
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
3375 Ellicott Center Drive Suite 1878, Ellicott City, MD 21041
  • Tenant Screening
  • Property Inspection
  • Property Maintenance

Why choose this provider?

HomeRiver Group Virginia manages rental properties in Norfolk and the surrounding areas. It is a member of a nationwide group of companies that aim to turn a steady profit on clients' rental properties by handling management matters, such as advertising to and screening potential tenants, rent collection, financial reporting, and property maintenance. Its property managers provide eviction assistance should a tenant fail to uphold his or her lease obligations. HomeGroup manages more than 32,000 properties across the country.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
4640 Shore Drive, #113, Virginia Beach, VA 23455
  • Tenant Screening

Why choose this provider?

Abrams Realty is a locally owned real estate and property management company in Virginia Beach that offers management solutions to rental owners and investors in Norfolk and the Hampton Roads area. It comprises property managers and real estate agents who handle listings, sales, leasing, and tenant relation activities. Some of its services are tenant screening, financial reporting, property marketing, property inspections, and legal compliance. Senior property manager Liz Abrams has over 10 years of experience and manages homes throughout the company's service areas.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Facebook
4.8 / 5 (171)
Yelp
2.0 / 5 (18)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
681 N. Battlefield Blvd Unit L, Chesapeake, VA 23320
  • Tenant Screening
  • Rent collection
  • Property Maintenance

Why choose this provider?

Keyrenter Property Management Hampton Roads serves clients from Norfolk and the surrounding areas. The company caters to rental homeowners, multi-family apartment managers, and real estate investors. It manages condos, apartments, and single- and multi-family units, handling tenant applications, lease agreements, monthly rent collection, and maintenance. Its franchise owner, Rodney Fentress, is a retired law enforcement officer and former U.S. marine. His background in public service allows him to help his clients in managing their properties. The company is a member of the NARPM, BNI, NAR, and APM.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.2
Google
4.4 / 5 (86)
Yelp
3.5 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
23120 Alicia Parkway, Mission Viejo, CA 92692
  • Maintenance
  • Tenant Screening
  • Property Assessment

Why choose this provider?

Lakeside Property Management Pros manages small- to medium-sized residential, multifamily, and commercial properties in Norfolk. Property management includes various adjacent tasks like rent collection, maintenance administration, continual operations analysis, and city inspections. It also markets and brokers available rental properties. The company is comprised of brokers Jason Abboud and Necole Aboud and Chief Financing Officer Sophie Abboud. Lakeside Property Management Pros gives free property rental analysis to landlords and tenants.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
819 W 21st St, Suite 100, Norfolk, VA 23517
  • Tenant Screening
  • Tenant Management/Customer Service

Why choose this provider?

ProActive Real Estate Services offers property management, investment, buying and selling, and rental services for Norfolk clients. It screens prospective tenants, inspects the property before they move in, and takes care of issues with the help of contractors. It also manages communication between owners and tenants through an automated portal for maintenance requests, payments and disbursements, and financial reporting. The team at ProActive focuses on anticipating issues and resolving them by personally conducting property inspections every six months.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.6 / 5 (40)
Facebook
5.0 / 5 (21)
Yelp
5.0 / 5 (8)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1322 W 38th St, Norfolk, VA 23508
  • Tenant Screening
  • Rent collection
  • Property Maintenance

Why choose this provider?

Square Peg Rents LLC is an off-campus property management company. It works with owners and investors in the Norfolk area to provide rentals for university students looking for a place to live in. Its portfolio includes historical homes, modern houses, and transitional-style units with amenities such as off-street parking spaces, outdoor fire pits, patios and balconies, and water views. Rentals managed by Square Peg Rents are equipped with fixtures and appliances, steel doors with deadbolts, and safety and security systems.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (6)
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
770 Lynnhaven Pkwy, Ste 110, Virginia Beach, VA 23452
  • Tenant Screening
  • Market Vacancies

Why choose this provider?

Established in 1999, Osprey Property Management is a property management company that serves Norfolk and the surrounding areas. It manages single-family and multi-family units and condos, providing comprehensive property management solutions. The services include marketing, tenant screening, move-in process, rent collection, and maintenance and repairs. Its tenant screening process involves credit evaluations, employment and income verifications, eviction history, and criminal background check. Osprey Property Management received recognition from Real Trends and The Wall Street Journal as one of the Top 200 teams in the United States.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
5127 East Virginia Beach Blvd., Norfolk, VA 23502
  • Property Inspection
  • Property Maintenance

Why choose this provider?

Realty Specialists has been serving property owners and tenants in Norfolk and the nearby areas for more than 40 years. This full-service property management company aims to enable property owners to enjoy the benefits of ownership by taking care of rental management matters. It handles advertising to and evaluating potential tenants, providing emergency repair and maintenance services, and rent collections. Realty Specialists aims to match the right people with the right properties through property sales and purchases, home showings, and custom consultations.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.5
Responsiveness
Friendliness
Helpfulness
Detail

Website
4701 Columbus St. Ste. 200, Virginia Beach, VA 23462
  • Rent collection

Why choose this provider?

Virginia Beach Property Management serves property owners and investors in the Norfolk area. Its staff helps clients place tenants on their properties using various marketing strategies and the company's waiting list of potential tenants. The company also collects rent and takes care of property-related bills payments for its portfolio of managed real estate. It also employs a group of technicians who handle maintenance and repair requests made by tenants. Clients praised the company's staff for sending regular updates on maintenance issues and relevant billings and receipts.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.5 / 5 (13)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
701 Greenbrier Parkway, Chesapeake, VA 23320
  • Property Inspection
  • Rent collection

Why choose this provider?

Berkshire Hathaway HomeServices Towne Realty serves rental property owners and tenants in Norfolk and throughout its nearby communities. The company handles the leasing and management of individually owned single-family homes and condominiums and takes care of matters, such as rental market analysis, property marketing, inspections, and legal compliance to the Virginia Residential Landlord and Tenant Act. Tenants are also assisted with lease agreements, inspections, maintenance requests, and home searches through the local Multiple Listing Service.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3
Google
4.3 / 5 (17)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
218 London Street, Portsmouth, VA 23704
  • Collection
  • Tenant Screening

Why choose this provider?

Bunch Real Estate is a real estate and property management company providing a wide range of services to property owners in the Norfolk and Portsmouth areas. The services it offers include rental market analysis, property marketing, tenant screening, lease administration, rent and deposit collection, and property inspections. It also has a 24-hour phone and online emergency service for its clients. Additionally, property owners can view the financial statement of their properties through the company's online portal.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (11)
Google
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
Norfolk, VA
  • Collection
  • Leasing
  • Tenant Screening
  • Property Maintenance

Why choose this provider?

Home365 - Norfolk offers property management services to investors. Its team begins each process by evaluating a home to determine its optimal rental price and the tenant profile that fits it. Founder Daniel Shaked is passionate about using software and technology to solve the problems that exist in the offline world. In line with this, his company uses artificial intelligence technology to examine over 40 different data points, including the age, size, and location of a property. His team also creates listings with accurate descriptions and high-resolution images to secure a tenant for clients.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
3.7
Google
3.7 / 5 (9)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
––

FAQs

  • What is property management?

    Property management is the business of controlling and overseeing real estate, including residential and commercial rental properties. These professionals handle general maintenance and day-to-day operations on behalf of the property owner. They’re responsible for marketing properties, finding and screening tenants, collecting rent, and preparing units between leases. They may also handle repairs, evictions, and any problems that arise.

  • What does a property manager do?

    Professional property managers perform critical tasks throughout the leasing life cycle, from preparing a rental property, through tenant move-ins and move-outs. They can also provide referrals for legal advice, home repairs, and services that aren’t covered by the management agreement. Here are some of their key responsibilities:

    • Marketing and listing vacant units
    • Processing applications and screening tenants
    • Conducting quarterly and annual inspections
    • Orchestrating move-in procedures
    • Coordinating maintenance and repairs
    • Collecting rent and applying penalties
    • Conducting move-out inspections and returning deposits
    • Handling evictions and posting quit notices
    • Complying with fair housing regulations
    • Compiling monthly expense reports
    • Preparing annual tax documents

  • How much do property management companies charge?

    Property management fees can vary substantially depending on the size of the property, number of units, and scope of service. Property owners can expect to pay one month of rent to fill vacant properties and 10% of the gross cash flow to manage the property. Investors should also account for monthly maintenance, contributions to a reserve repair fund, and early termination fees if they decide to cancel the property management contract. Evictions and other non-routine services typically cost extra.

  • How do I manage a rental property from out of state?

    Managing a property isn’t easy, and the job is even more difficult for out-of-state landlords. Thorough tenant screenings are the best way to prevent many common problems. Landlords should also maintain strong relationships with neighbors who can alert them if anything goes wrong. Investors who prefer a more hands-on approach should consider hiring a property manager to represent their interests.

  • Does a property manager need a real estate license?

    Yes, in most states, property managers must have a real estate license to advertise rentals, show properties, sign lease agreements, collect rent, and perform other fiduciary activities. A community association manager license or similar certification may also be required for professionals who want to work for an HOA or apartment complex, although this credential is optional in most states.

  • How do I find a good property management company?

    Property managers differ significantly in their approach and level of expertise. It’s important for owners to screen potential candidates to ensure that they're choosing the most qualified professional. Here are a few questions to ask during the interview:

    • How many units do you manage?
    • How big is your staff?
    • Do you have a maintenance crew?
    • How long does it take to fill vacant units?
    • What happens if my tenant doesn’t pay on time?
    • Have you ever filed an eviction?
    • What type of communication can clients expect from you?

  • Do property management companies find tenants for rental properties?

    Yes, finding tenants and filling vacancies are key responsibilities for property managers. These professionals are responsible for advertising the property, and they handle all inquiries, applications, and showings. To find the most qualified tenants, managers perform background and credit checks, verify references, and confirm the applicant’s employment information, which can prevent problems and extra costs down the road.

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