Expertise.com

Best Managed IT Service Providers in Austin

Laurels
2023
Laurels

We did the research for you!

Learn more
  • checkboxLicensing
  • checkboxUser Reviews
  • checkboxMystery Shopping Calls

Managed IT Service Providers FAQs

Learn more
IT Goat logo
FEATURED
Visit WebsiteWebsite
Get A Free Analysis

IT Goat

Visit WebsiteWebsite
5484 Belt Line Rd, Dallas, TX 75254
  • Cyber Security
  • Cloud Services
  • Server Management
  • IT Asset Tracking

Business Description

IT Goat is a service provider that caters to clients in Austin and its surrounding areas. It provides a broad range of IT services, including end-point security, server and network management, cloud services, and end-user support services. Clients can contact the company's specialized IT service desk if they encounter any technical issues or need troubleshooting assistance. The company's team of IT specialists is equipped with the tools and programs necessary to assist their clients when it comes to IT security and software concerns.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (37)
Facebook
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Get A Free Analysis

Titanium Computing logo
FEATURED
Visit WebsiteWebsite
Call for pricing

Titanium Computing

Visit WebsiteWebsite
Austin, TX
  • IT Support
  • IT Security
  • IT Consulting

Business Description

Titanium Computing provides managed IT services to clients in Austin and the surrounding communities. It offers a business IT support solution focusing on counter hacking, access control systems, Wi-Fi installation, structured cables, networking, and computer management support. It also replaces legacy phone systems with cloud-hosted infrastructure to improve clients' efficiency. Its team is available 24/7 to support clients with their IT problems. Titanium Computing partners with TEXAPhone, which provides cloud and voice over IP services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
5.0 / 5 (43)
Facebook
5.0 / 5 (9)
Yelp
3.5 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Call for pricing

TechProComp IT Solutions logo
FEATURED
Visit WebsiteWebsite
Call for pricing

TechProComp IT Solutions

Visit WebsiteWebsite
7600 Chevy Chase Dr Suite#300, Austin, TX 78752
  • Remote IT Support
  • Cloud Computing
  • IT consultation
  • network service
  • Managed IT Services

Business Description

TechProComp IT Solutions helps clients in Austin grow their businesses. It offers managed IT services, including video surveillance support, patch management, local and cloud backup, user training, and network maintenance. Its team also creates a disaster recovery plan that suits clients' business needs and goals, involving regular maintenance and risk reduction strategies. The company also monitors clients' infrastructure 24/7 for threat notifications, performance notifications, and software updates. TechProComp IT Solutions brings over 25 years of experience in the industry.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (22)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Call for pricing

Integris logo
FEATURED
Visit WebsiteWebsite
Empower starting at $1,500/mo. Empower+ starting at $2,250/mo.

Integris

Visit WebsiteWebsite
1804 Rutherford Ln, Austin, TX 78754
  • IT Consulting
  • Cloud Services
  • Cybersecurity
  • Managed IT

Business Description

Since 1997, Integris has served over 1,000 businesses across different industries, delivering solutions for handling information technology infrastructure. As part of its managed IT service, the company provides a designated virtual chief information officer and a managed services concierge. This team of experts oversees installations, directs reports, and collaborates with clients to develop operational plans. To keep sensitive information safe, it has a round-the-clock help desk, cloud backup and disaster recovery, and cybersecurity reporting and compliance services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (146)
Facebook
4.8 / 5 (17)
Yelp
5.0 / 5 (8)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Empower starting at $1,500/mo. Empower+ starting at $2,250/mo.

BetterWorld Technology logo
FEATURED
Visit WebsiteWebsite
Call for pricing

BetterWorld Technology

Visit WebsiteWebsite
100 Congress Ave., Austin, TX 78701
  • Cyber Security
  • Managed IT Services
  • Remote Management
  • Mobile Device Management
  • Software Development

Business Description

BetterWorld Technology is an information technology company that serves clients in Austin. It assists businesses in enhancing their productivity through managed IT services, including VoIP hosting, computer network management, cybersecurity, desktop support, and disaster recovery. The company is also committed to addressing social, environmental, and diversity issues through technology. Co-founder James F. Kenefick is a serial investor with more than 25 years of experience in bringing technology advancements, such as machine learning, to diverse businesses.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (22)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Call for pricing

Business Network Consulting logo
Visit WebsiteWebsite

Business Network Consulting

Visit WebsiteWebsite
98 San Jacinto Blvd., 4th Floor, Austin, TX 78701

Business Description

Business Network Consulting is a firm that aims to help organizations streamline their systems through the use of technology. In business since 1997, the company serves clients in and around Austin, offering a broad range of IT services such as project consulting and cybersecurity, cloud consulting, and IT outsourcing. Its professionals also offer custom IT solutions for clients in the medical, legal, finance, and energy fields. For five consecutive years, Business Network Consulting has been recognized by Inc. Magazine as one of the nation's fastest-growing companies.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Contigo Technology logo
Visit WebsiteWebsite

Contigo Technology

Visit WebsiteWebsite
8868 Research Blvd Ste 108, Austin, TX 78758

Business Description

Contigo Technology is a managed IT service provider that serves the Austin metro area. The company's array of tech services include end user support that covers security training, smartphone and tablet management, new user onboarding, and personal computer cloud backup. Contigo Technology also offers disaster recovery support and remote network management that keeps its clients running during and after major outages. Contigo is an official partner of numerous major tech companies, including Microsoft, Dell, Cisco, and VMware.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6
Google
4.6 / 5 (33)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
DefenTec logo
Visit WebsiteWebsite

DefenTec

Visit WebsiteWebsite
11126 Jollyville Rd, Suite C, Austin, TX 78759

Business Description

DefenTec is a technology company that offers IT security solutions in the Austin metro. It helps organizations maximize productivity and minimize downtime through managed services that involve server, workstation, and network equipment servicing and maintenance. Its IT professionals conduct regular network audits and system updating and perform on-demand support and round-the-clock monitoring services. The company has partnerships with Calyptix Security and Jive. It also provides cloud computing, cybersecurity, and IT consulting solutions.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.2
Google
4.3 / 5 (11)
Yelp
4.0 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
GCS Technologies, Inc. logo
Visit WebsiteWebsite

GCS Technologies, Inc.

Visit WebsiteWebsite
8701 N Mopac Expy Ste 155, Austin, TX 78759

Business Description

GCS Technologies Inc. has provided Austin businesses with IT support and security services since 2000. Its Tier 3 Support offers on-demand resources for in-house IT departments. GCS Technologies leverages cloud capabilities to effectively integrate remote work locations and efficiently manage costs. The firm also delivers a comprehensive network security audit that assesses basic security policies and performs an internal and external penetration test. Its engineers rapidly respond to security breaches, mitigating damage and assisting clients with the recovery process.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.9 / 5 (32)
Yelp
2.5 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Gravity Systems logo
Visit WebsiteWebsite

Gravity Systems

Visit WebsiteWebsite
8127 Mesa Dr, Austin, TX 78759

Business Description

Gravity Systems has been serving the Austin area since 1997. The company caters to new businesses and thriving enterprises, providing managed and business IT, technical support, networking, gravity office, and cloud services. Its managed IT services involve maintaining network security, internet connectivity, data integrity, system software, and workstation hardware. The company understands its clients' changing needs, helping them keep their computer systems updated and running smoothly. It has worked with various businesses, including Dell, Microsoft, Kerio, Sonicwall, and Symantec.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (3)
Yelp
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
ICS logo
Visit WebsiteWebsite

ICS

Visit WebsiteWebsite
3019 Alvine DeVane Suite #200, Austin, TX 78741

Business Description

ICS is part of a network of managed IT service providers that has been offering technology solutions for over 40 years. The Austin-based branch helps businesses monitor their systems and prevent cybersecurity threats, with services that include hardware maintenance, server management, and data backup and restoration. It offers real-time support to resolve issues and keep networks running. Its other offerings include cloud hosting, data cabling, and router and network installation. ICS serves small- and medium-sized companies and non-profit organizations.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.6 / 5 (13)
Facebook
5.0 / 5 (6)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
KH IT Services LLC logo
Visit WebsiteWebsite

KH IT Services LLC

Visit WebsiteWebsite
3201 Bee Caves Rd. Ste. 120-163402, Austin, TX 78746

Business Description

KH IT Services LLC assists business owners in Austin by managing their IT infrastructures to avoid network interruptions and downtime. The company's specialists monitor customers' IT frameworks using native platform data acquisition methods for processors, memory, and disk. They also oversee network adapters and utilization, disk and volume information and usage, user and event logs, running processes, and IP addresses. KH IT Services managing member and IT network engineer David Keeton Jr. has been working in the tech and telecom industry for 25 years.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (1)
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
NoctisIT logo
Visit WebsiteWebsite

NoctisIT

Visit WebsiteWebsite
7301 Ranch Road 620N Suite 155 161, Austin, TX 78726
  • Cybersecurity

Business Description

NoctisIT provides IT security solutions to small businesses in Austin. It has been in the industry since 2013, providing managed information technology services, including IT consulting, vendor management, and remote monitoring and maintenance. These solutions aim to protect and safeguard the businesses' data and keep operations running smoothly. The company also crafts comprehensive IT strategies for businesses to increase productivity and optimize their technology, offering business communication, cloud computing, medical and legal technology, and hardware and software services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Google
4.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
ServantecGlobal logo
Visit WebsiteWebsite

ServantecGlobal

Visit WebsiteWebsite
701 Brazos, Suite 1600, Austin, TX 78701

Business Description

ServantecGlobal is a technology company that provides IT solutions to businesses in Austin. Backed by over 50 years of combined experience in IT, its technicians perform a wide range of managed services including desktop support, device management, and data backup and recovery. They set up IT and cybersecurity systems, deploy and manage software, provide hardware technical support, and undertake short-term IT projects like office moves or network upgrades. ServantecGlobal also has offices in Dallas, Houston, Orlando, and San Antonio.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (2)
Google
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
TARC Technology Solutions logo
Visit WebsiteWebsite

TARC Technology Solutions

Visit WebsiteWebsite
801 Barton Springs Rd, Austin, TX 78704

Business Description

Founded in 2011, TARC Technology Solutions is a hosting and IT managed service company in Austin. It provides cloud computing solutions, IT consulting and application hosting services. TARC Technology Solutions offers 24/7 support and scalable, secure IT solutions for businesses of all sizes. The team has experience with a variety of cloud and VoIP platforms, as well as popular business systems such as SharePoint, Hosted Exchange, and Office 365.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.4
Google
4.4 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Terminal B logo
Visit WebsiteWebsite

Terminal B

Visit WebsiteWebsite
4301 W. William Cannon Dr. Suite B150-302, Austin, TX 78749

Business Description

Terminal B provides end-to-end infrastructure management and IT consulting services in Austin and the surrounding locations. It offers managed IT services to help businesses enhance their productivity and compliance with industry standards. Its engineers have over 185 years of combined experience supporting Windows and Mac operating systems. Terminal B serves clients from a variety of industries, such as real estate, pharmaceutical, financial management, and venture capital. It has been providing hosted productivity and cloud solutions for 15 years.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Texas Systems Group logo
Visit WebsiteWebsite

Texas Systems Group

Visit WebsiteWebsite
2204 Forbes Dr Ste 101, Austin, TX 78754

Business Description

Founded in 2002, Texas Systems Group is an IT managed service provider in Austin that works with its clients to improve the efficiency and security of their computer systems. The company's managed IT services include full-time remote desktop support, serving as a single point of contact for its clients' IT vendors, and end-user security education. Its highly customizable service level agreements allow clients to select the amount of support that makes sense for their specific business situation.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
The Greentree Group logo
Visit WebsiteWebsite

The Greentree Group

Visit WebsiteWebsite
1812 Centre Creek Drive, Suite 260, Austin, TX 78754

Business Description

The Greentree Group is a third-generation family-owned IT firm that has been serving Austin and its surrounding communities since 1993. It provides a wide range of IT solutions including cybersecurity, cloud migration, systems support, software development, and robotic process automation. Its team of professionals utilizes the Independent Verification and Validation (IV&V) process to reduce risks, which contributes to project development. The company also provides organizational solutions such as business analysis, change management, and financial systems support.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Thin-nology logo
Visit WebsiteWebsite

Thin-nology

Visit WebsiteWebsite
3804 Helios Way, Pflugerville, TX 78660

Business Description

Thin-nology serves small and medium businesses throughout Austin and the neighboring areas. This full-service company has helped manage companies’ IT infrastructure for over 15 years, providing a full range of services that help in reducing costs, improving efficiency, and ensuring clients' employees have their needed resources. Services include IT support, endpoint protection, web content filtering, remote connectivity, help desk, and PC refresh. Its technicians also assist in getting rid of viruses, attacking spyware issues, and installing patches.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Whitehat Virtual Technologies logo
Visit WebsiteWebsite

Whitehat Virtual Technologies

Visit WebsiteWebsite
1301 S. Capital of Texas Hwy, Suite A-130, Austin, TX 78746

Business Description

Whitehat Virtual Technologies, headquartered in Austin, provides managed IT solutions to customers across the country. The company is a nationally ranked top 100 technology services provider specializing in security, compliance, desktop virtualization, cloud, hosting, and managed IT services with NVIDIA, Citrix, VMware, Microsoft, and AWS, among other partnerships. The company strives to help end users increase efficiency and simplify IT solutions, while helping businesses maximize their return on IT investments.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––