Laurels

Best Managed IT Service Providers in Austin
2022

IT Goat

IT GoatFEATURED
Expertise.com

IT Goat is a service provider that caters to clients in Austin and its surrounding areas. It provides a broad range of IT services, including end-point security, server and network management, cloud services, and end-user support services. Clients can contact the company's specialized IT service desk if they encounter any technical issues or need troubleshooting assistance. The company's team of IT specialists is equipped with the tools and programs necessary to assist their clients when it comes to IT security and software concerns.

5484 Belt Line Rd
Dallas, TX 75254

WebsiteInstagram

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

3 (Good)

Score Consistency:

Consistent (Best)

Titanium Computing

Titanium ComputingFEATURED
Expertise.com

  • IT Support
  • IT Security
  • IT Consulting

Titanium Computing provides managed IT services to clients in Austin and the surrounding communities. It offers a business IT support solution focusing on counter hacking, access control systems, Wi-Fi installation, structured cables, networking, and computer management support. It also replaces legacy phone systems with cloud-hosted infrastructure to improve clients' efficiency. Its team is available 24/7 to support clients with their IT problems. Titanium Computing partners with TEXAPhone, which provides cloud and voice over IP services.

Austin, TX

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

4.9 / 5 ( Best)

Total Reviews:

46 (Best)

Score Consistency:

Consistent (Best)

BetterWorld Technology

BetterWorld TechnologyFEATURED
Expertise.com

BetterWorld Technology is an information technology company that serves clients in Austin. It assists businesses in enhancing their productivity through managed IT services, including VoIP hosting, computer network management, cybersecurity, desktop support, and disaster recovery. The company is also committed to addressing social, environmental, and diversity issues through technology. Co-founder James F. Kenefick is a serial investor with more than 25 years of experience in bringing technology advancements, such as machine learning, to diverse businesses.

100 Congress Ave.
Austin, TX 78701

WebsiteInstagram

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

22 (Better)

Score Consistency:

Consistent (Best)

ALCON DTS

ALCON DTS

ALCON DTS provides comprehensive network services to small and medium-sized businesses in Austin. It offers managed IT services where specialists monitor the client's network 24/7, protect it from viruses, maintain backups, install patches, and keep systems working. It manages servers, such as e-mail exchange, SQL, SharePoint, QuickBooks, and Windows servers, providing remote and on-site support. It also offers mobile device management and desktop monitoring and maintenance. The company has been running for two decades, maintaining networks and infrastructures to improve productivity and efficiency.

5900 Balcones Dr. Suite 240
Austin, TX 78731

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

7 (Good)

Score Consistency:

Consistent (Best)

AVENDE

AVENDE

Founded in 1989, AVENDE is an IT managed service provider in Austin that offers personalized support for small- and midsize businesses. It provides cloud hosting, data backup and disaster recovery, enterprise resource planning, 24/7 server monitoring, and technical support services. Other services include the configuration and management of virtual servers, whether hosted remotely or in-house. AVENDE is partnered with several major hardware and software providers, including Cisco, Citrix, Sage, Microsoft, and VMWare.

8701 Shoal Creek Blvd Ste 101
Austin, TX 78757

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

1 (Good)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: --

Business Network Consulting

Business Network Consulting

Business Network Consulting is a firm that aims to help organizations streamline their systems through the use of technology. In business since 1997, the company serves clients in and around Austin, offering a broad range of IT services such as project consulting and cybersecurity, cloud consulting, and IT outsourcing. Its professionals also offer custom IT solutions for clients in the medical, legal, finance, and energy fields. For five consecutive years, Business Network Consulting has been recognized by Inc. Magazine as one of the nation's fastest-growing companies.

98 San Jacinto Blvd., 4th Floor
Austin, TX 78701

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

2 (Good)

Score Consistency:

Consistent (Best)

Contigo Technology

Contigo Technology

Contigo Technology is a managed IT service provider that serves the Austin metro area. The company's array of tech services include end user support that covers security training, smartphone and tablet management, new user onboarding, and personal computer cloud backup. Contigo Technology also offers disaster recovery support and remote network management that keeps its clients running during and after major outages. Contigo is an official partner of numerous major tech companies, including Microsoft, Dell, Cisco, and VMware.

8868 Research Blvd Ste 108
Austin, TX 78758

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

4.6 / 5 ( Best)

Total Reviews:

33 (Best)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

DataNet Systems, Inc.

DataNet Systems, Inc.

DataNet Systems, Inc., has been serving Austin for over 30 years. The company works with small and medium-sized businesses, providing managed and cloud services, IT consulting, network security, and email and spam protection. Its managed IT solutions provide constant protection and remote maintenance to clients' websites. These options help businesses equip their employees with the tools needed to increase productivity daily. The company also offers backup and disaster recovery, virtualization, and hosted solutions. Its previous clients involve Dell, Intel, Cisco, Microsoft, and HP.

5926 Balcones Dr, Ste 240
Austin, TX 78731

WebsiteInstagram

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

4.8 / 5 ( Best)

Total Reviews:

5 (Good)

Score Consistency:

Consistent (Best)

DefenTec

DefenTec

DefenTec is a technology company that offers IT security solutions in the Austin metro. It helps organizations maximize productivity and minimize downtime through managed services that involve server, workstation, and network equipment servicing and maintenance. Its IT professionals conduct regular network audits and system updating and perform on-demand support and round-the-clock monitoring services. The company has partnerships with Calyptix Security and Jive. It also provides cloud computing, cybersecurity, and IT consulting solutions.

11126 Jollyville Rd, Suite C
Austin, TX 78759

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

4 / 5 ( Best)

Total Reviews:

13 (Better)

Score Consistency:

Consistent (Best)

Divelement

Divelement

Divelement is an IT consulting and engineering firm that caters to business clients in Austin and the surrounding areas. It focuses on web and mobile-based applications but also works with e-commerce, web3, AI/ML, and cloud architecture. The company uses primary technologies, such as React, Node, JavaScript, Python, Django, .NET, C#, and AWS. For the past three years, it has completed over 50 projects, including those for companies like Visier, MoneyGeek, Rachio, and Bitwarden.

100 Congress Ave Suite 2000
Austin, TX 78701

WebsiteInstagram

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

4 (Good)

Score Consistency:

Consistent (Best)

GCS Technologies, Inc.

GCS Technologies, Inc.

GCS Technologies Inc. has provided Austin businesses with IT support and security services since 2000. Its Tier 3 Support offers on-demand resources for in-house IT departments. GCS Technologies leverages cloud capabilities to effectively integrate remote work locations and efficiently manage costs. The firm also delivers a comprehensive network security audit that assesses basic security policies and performs an internal and external penetration test. Its engineers rapidly respond to security breaches, mitigating damage and assisting clients with the recovery process.

8701 N Mopac Expy Ste 155
Austin, TX 78759

Website

Website

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

Gravity Systems

Gravity Systems

Gravity Systems has been serving the Austin area since 1997. The company caters to new businesses and thriving enterprises, providing managed and business IT, technical support, networking, gravity office, and cloud services. Its managed IT services involve maintaining network security, internet connectivity, data integrity, system software, and workstation hardware. The company understands its clients' changing needs, helping them keep their computer systems updated and running smoothly. It has worked with various businesses, including Dell, Microsoft, Kerio, Sonicwall, and Symantec.

8127 Mesa Dr
Austin, TX 78759

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

6 (Good)

Score Consistency:

Consistent (Best)

GTS Technology Solutions

GTS Technology Solutions

GTS Technology Solutions is an IT managed service firm in Austin that provides technology solutions to government agencies, schools and learning centers, integration facilities, and data centers. Since 1984, the firm has engaged with organizations across every vertical, providing customized technology services that power clients' operations. It helps businesses and government agencies improve processes; cut costs; and increase productivity by bundling hardware, software, and services options. It also provides rugged technology solutions to law enforcement agencies in mobilizing technology and increasing connectivity.

9211 Waterford Centre Blvd Ste. 275
Austin, TX 78758

WebsiteInstagram

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

4.5 / 5 ( Best)

Total Reviews:

15 (Better)

Score Consistency:

Consistent (Best)

HOT IT

HOT IT

HOT IT is an IT services provider that's been operating in Round Rock and serving small businesses in Central Texas since 2015. It assists companies with their computing needs, including backups and disaster recovery, network security, and managed IT services. Services include remote and on-site tech support, account creation and onboarding for new employees, endpoint protection, network security audits, anti-spam services, and anti-phishing training to promote a culture of security among staff members.

555 Round Rock West Dr Ste 227 Bldg E
Round Rock, TX 78681

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

4.3 / 5 ( Best)

Total Reviews:

2 (Good)

Score Consistency:

Consistent (Best)

ICS

ICS

ICS is part of a network of managed IT service providers that has been offering technology solutions for over 40 years. The Austin-based branch helps businesses monitor their systems and prevent cybersecurity threats, with services that include hardware maintenance, server management, and data backup and restoration. It offers real-time support to resolve issues and keep networks running. Its other offerings include cloud hosting, data cabling, and router and network installation. ICS serves small- and medium-sized companies and non-profit organizations.

3019 Alvine DeVane Suite #200
Austin, TX 78741

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

4.6 / 5 ( Best)

Total Reviews:

13 (Better)

Score Consistency:

Consistent (Best)

Integris

Integris

Integris is a technology services company that serves small to medium-sized businesses in Austin and its surrounding areas. The firm offers an extensive portfolio of managed IT services, including a 24/7/365 service desk program, IT consulting, and cybersecurity solutions. It also provides and manages comprehensive IT systems for patching, monitoring, backup, and disaster recovery. Integris was formed after Compudyne, Domain, MyITpros, and ProviDyn merged in 2021. Within the same year, the company topped the Channel Futures MSP 501 rankings.

1804 Rutherford Ln
Austin, TX 78754

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

4.9 / 5 ( Best)

Total Reviews:

151 (Best)

Score Consistency:

Consistent (Best)

IT Freedom

IT Freedom

IT Freedom creates unique solutions for the networking and security needs of businesses in Austin. It offers comprehensive managed IT services, including network management, IT consulting, network engineering, and 24/7 monitoring and support. It also secures networks with managed IT security—providing firewall and antivirus software, detecting and preventing threats, and securing the mobile devices of its employees. In addition, it designs and manages cloud-based networks. The company has been operating for over two decades and partners with Cisco, G Suite, and Microsoft.

8611 N Mopac Expressway, Suite 150
Austin, TX 78759

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

4.8 / 5 ( Best)

Total Reviews:

10 (Better)

Score Consistency:

Consistent (Best)

KBS Computer

KBS Computer

KBS Computer has been serving the Austin community since 1999. It offers a wide range of managed IT services including network design, security cams, cloud solutions, cybersecurity, laptop/desktop repair, and data recovery and backup. The firm also assists with supplying the bitcoin mining machine and designing the layout for clients who are interested in cryptocurrency investments. Its CEO, Brian M. Kinney, is an IT specialist with a background in communications, security tools, and the delivery of data.

815-A Brazos St #98
Austin, TX 78701

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

2 (Good)

Score Consistency:

Consistent (Best)

KH IT Services LLC

KH IT Services LLC

KH IT Services LLC assists business owners in Austin by managing their IT infrastructures to avoid network interruptions and downtime. The company's specialists monitor customers' IT frameworks using native platform data acquisition methods for processors, memory, and disk. They also oversee network adapters and utilization, disk and volume information and usage, user and event logs, running processes, and IP addresses. KH IT Services managing member and IT network engineer David Keeton Jr. has been working in the tech and telecom industry for 25 years.

3201 Bee Caves Rd. Ste. 120-163402
Austin, TX 78746

WebsiteInstagram

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

1 (Good)

Score Consistency:

Consistent (Best)

MyITpros

MyITpros

MyITpros is a computer security and IT managed service company in Austin for more than 25 years. Its services include remote and on-site assistance as well as 24/7 monitoring of servers and client devices. The company also provides help desk support, vendor management, network support, data backups and restoration, asset inventory, and proactive security management.

1804 Rutherford Ln
Austin, TX 78754

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

9 (Good)

Score Consistency:

Consistent (Best)

NoctisIT

NoctisIT

NoctisIT provides IT security solutions to small businesses in Austin. It has been in the industry since 2013, providing managed information technology services, including IT consulting, vendor management, and remote monitoring and maintenance. These solutions aim to protect and safeguard the businesses' data and keep operations running smoothly. The company also crafts comprehensive IT strategies for businesses to increase productivity and optimize their technology, offering business communication, cloud computing, medical and legal technology, and hardware and software services.

7301 Ranch Road 620N Suite 155 161
Austin, TX 78726

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

4 / 5 ( Best)

Total Reviews:

1 (Good)

Score Consistency:

Consistent (Best)

ServantecGlobal

ServantecGlobal

ServantecGlobal is a technology company that provides IT solutions to businesses in Austin. Backed by over 50 years of combined experience in IT, its technicians perform a wide range of managed services including desktop support, device management, and data backup and recovery. They set up IT and cybersecurity systems, deploy and manage software, provide hardware technical support, and undertake short-term IT projects like office moves or network upgrades. ServantecGlobal also has offices in Dallas, Houston, Orlando, and San Antonio.

701 Brazos, Suite 1600
Austin, TX 78701

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

1 (Good)

Score Consistency:

Consistent (Best)

Solis Security

Solis Security

Based in Austin, Solis Security is a managed IT and cybersecurity firm that serves clients throughout the United States. Its remote technology support services include comprehensive initial reviews of data infrastructure, monthly security reporting that keeps clients up to date on emerging threats, and mobile device management that helps clients protect their confidential data. The company also trains clients' staff on security awareness and analyzes the systems of their clients' business associates for potential security vulnerabilities.

300 E Highland Mall Blvd Ste 300
Austin, TX 78752

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

6 (Good)

Score Consistency:

Consistent (Best)

System Design Technologies

System Design Technologies

System Design Technologies (SD Tech) is a group of digital technicians catering to clients in Austin. It offers simplified or complex IT builds with security features and access. These include ransomware detection, off-site backup, and antivirus scans. The group examines software through in-person tests and virtual assessments. It also provides on-demand reports regarding IT performance and potential breaches or dangers. Aside from IT services, the group handles cloud-based storage and home automation controls. It also repairs home theater systems and data wiring cables.

Austin, TX 78258

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

10 (Better)

Score Consistency:

Consistent (Best)

TARC Technology Solutions

TARC Technology Solutions

Founded in 2011, TARC Technology Solutions is a hosting and IT managed service company in Austin. It provides cloud computing solutions, IT consulting and application hosting services. TARC Technology Solutions offers 24/7 support and scalable, secure IT solutions for businesses of all sizes. The team has experience with a variety of cloud and VoIP platforms, as well as popular business systems such as SharePoint, Hosted Exchange, and Office 365.

801 Barton Springs Rd
Austin, TX 78704

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

4.4 / 5 ( Best)

Total Reviews:

7 (Good)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

Technology Pointe

Technology Pointe

Technology Pointe is a Round Rock-based IT managed services firm that helps small and medium-sized businesses in the architectural, engineering, construction, and manufacturing industries build technological infrastructures. The firm utilizes enterprise-level IT solutions and practices to help ensure the positive growth of its clients and has over 20 years of combined experience in the IT field. Services provided include cybersecurity, site support and maintenance, cloud services, IT consulting, and backup and disaster recovery.

525 Round Rock West Dr Ste B290
Round Rock, TX 78681

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

14 (Better)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

TechProComp IT Solutions

TechProComp IT Solutions

TechProComp IT Solutions helps clients in Austin grow their businesses. It offers managed IT services, including video surveillance support, patch management, local and cloud backup, user training, and network maintenance. Its team also creates a disaster recovery plan that suits clients' business needs and goals, involving regular maintenance and risk reduction strategies. The company also monitors clients' infrastructure 24/7 for threat notifications, performance notifications, and software updates. TechProComp IT Solutions brings over 25 years of experience in the industry.

7600 Chevy Chase Dr Suite#300
Austin, TX 78752

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

23 (Better)

Score Consistency:

Consistent (Best)

Terminal B

Terminal B

Terminal B provides end-to-end infrastructure management and IT consulting services in Austin and the surrounding locations. It offers managed IT services to help businesses enhance their productivity and compliance with industry standards. Its engineers have over 185 years of combined experience supporting Windows and Mac operating systems. Terminal B serves clients from a variety of industries, such as real estate, pharmaceutical, financial management, and venture capital. It has been providing hosted productivity and cloud solutions for 15 years.

4301 W. William Cannon Dr. Suite B150-302
Austin, TX 78749

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

5 (Good)

Score Consistency:

Consistent (Best)

Texas Systems Group

Texas Systems Group

Founded in 2002, Texas Systems Group is an IT managed service provider in Austin that works with its clients to improve the efficiency and security of their computer systems. The company's managed IT services include full-time remote desktop support, serving as a single point of contact for its clients' IT vendors, and end-user security education. Its highly customizable service level agreements allow clients to select the amount of support that makes sense for their specific business situation.

2204 Forbes Dr Ste 101
Austin, TX 78754

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

7 (Good)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

The Greentree Group

The Greentree Group

The Greentree Group is a third-generation family-owned IT firm that has been serving Austin and its surrounding communities since 1993. It provides a wide range of IT solutions including cybersecurity, cloud migration, systems support, software development, and robotic process automation. Its team of professionals utilizes the Independent Verification and Validation (IV&V) process to reduce risks, which contributes to project development. The company also provides organizational solutions such as business analysis, change management, and financial systems support.

1812 Centre Creek Drive, Suite 260
Austin, TX 78754

WebsiteInstagram

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

1 (Good)

Score Consistency:

Consistent (Best)

Thin-nology

Thin-nology

Thin-nology serves small and medium businesses throughout Austin and the neighboring areas. This full-service company has helped manage companies’ IT infrastructure for over 15 years, providing a full range of services that help in reducing costs, improving efficiency, and ensuring clients' employees have their needed resources. Services include IT support, endpoint protection, web content filtering, remote connectivity, help desk, and PC refresh. Its technicians also assist in getting rid of viruses, attacking spyware issues, and installing patches.

3804 Helios Way
Pflugerville, TX 78660

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

4.8 / 5 ( Best)

Total Reviews:

18 (Better)

Score Consistency:

Consistent (Best)

Trinsic Technologies, Inc.

Trinsic Technologies, Inc.

Trinsic Technologies Inc. has provided IT services to Austin's financial, health care, construction, and legal industries since 2005. The firm manages the security of federally regulated personal information, helping clients comply with the PCI/FISMA laws affecting the financial and government industries' data as well as health care's HIPPA compliance regulations. Trinsic Technologies also maintains the data security for engineering and construction projects, streamlining it into an accessible system. Its legal platforms provide industry-specific IT solutions that securely automate administrative tasks.

108 Koolua
Austin, TX 78728

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

2 (Good)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: --

Vintage IT Services

Vintage IT Services

Founded in 2001, Vintage IT Services provides MSP services to nonprofits, government agencies, and small to midsize businesses in the medical, real estate, and financial industries. The company provides complete IT monitoring and maintenance services to identify and resolve issues. It also handles proactive maintenance services that improve IT efficiencies. Vintage IT Services offers both remote and on-site support that includes desktop and mobile device maintenance and repairs as well as end user remote help desk support.

4100 Smith School Road
Austin, TX 78744

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

2 (Good)

Score Consistency:

Consistent (Best)

Whitehat Virtual Technologies

Whitehat Virtual Technologies

Whitehat Virtual Technologies, headquartered in Austin, provides managed IT solutions to customers across the country. The company is a nationally ranked top 100 technology services provider specializing in security, compliance, desktop virtualization, cloud, hosting, and managed IT services with NVIDIA, Citrix, VMware, Microsoft, and AWS, among other partnerships. The company strives to help end users increase efficiency and simplify IT solutions, while helping businesses maximize their return on IT investments.

1301 S. Capital of Texas Hwy, Suite A-130
Austin, TX 78746

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

2 (Good)

Score Consistency:

Consistent (Best)

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