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Best Computer Repair Shops in Austin

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1Up Repairs logo
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1Up Repairs

Austin, TX 78705
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Business Description

1Up Repairs, an Austin repair service, fixes a variety of devices. Staff technical professionals can resolve problems with iPhones, iPads, and Android phones, as well as Windows PCs, Macs, and even Xbox and Playstation video game consoles. In addition to its original location, which is right across the street from the University of Texas at Austin campus, 1Up Repairs operates a secondary location in San Marcos.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
AustinPCTech logo
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AustinPCTech

Austin, TX 78731
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Business Description

AustinPCTech is an Austin business that focuses on servicing computers at the hardware level. However, the staff can provide virus and spyware removal, data backups and retrieval, and other software solutions. Customers may contact AustinPCTech to request on-site service at their home or workplace. Alternatively, for a lower price, they can elect to drop off their faulty device at AustinPCTech’s shop in the Old Quarry Village Shopping Center.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Computer Medic logo
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Computer Medic

Austin, TX 78704
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Business Description

Computer Medic, an Austin computer repair shop, has been helping local Windows PC and Mac users since 1998. The technical team at Computer Medic fixes desktop computers, laptops, and networking devices, such as routers and modems. Virus protection, data recovery, and other software solutions are also available. Whenever possible, Computer Medic reuses and recycles components.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.2
Google
4.4 / 5 (60)
Yelp
4.0 / 5 (55)
Facebook
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Cray Networks Inc. logo
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Cray Networks Inc.

Leander, TX 78641
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Business Description

Cray Networks Inc., founded in Leander in 1999, is an Austin area computer repair service and technical solutions provider. Services range from residential repairs and technical help to large-scale network management and security services, data backup and recovery, VPN remote access implementation, and web design help. Over the years, Cray Networks Inc. has won multiple Best of Business Awards from the Small Business Community Association.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Facebook
5.0 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Elite Computing, LLC logo
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Elite Computing, LLC

Austin, TX 78701
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Business Description

Since opening in 1998, Elite Computing, LLC has been servicing computers on behalf of residents and business throughout the Austin area. Services include hardware repairs and upgrades, custom PC building, data backup and retrieval, and network troubleshooting. Past customers speak highly about Elite Computing, LLC, especially praising the team members’ technical skill and their willingness to explain complex problems and procedures to their non-technical clients.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Frankenstein Computers & Networking logo
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Frankenstein Computers & Networking

Austin, TX 78752
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Business Description

Frankenstein Computers & Networking, founded in October 1999, is an Austin tech support and computer repair service that installs, repairs, and upgrades computer hardware on behalf of local residential clients. Hourly fees for service are listed on the company’s website. Commercial-grade data recovery and network management services are available.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Facebook
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
HD TV Repair logo
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HD TV Repair

Austin, TX 78750
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Business Description

HD TV Repair, which was founded in Austin more than 25 years ago, is a company that services TVs and other electronic devices, such as desktop computers, DVRs, DVD and Blu-ray players, and home theater audio systems. HD TV Repair is unusual among repair companies in that its staff includes insurance specialists who can help with customers’ electronic insurance claims. Discounts are available for veterans, active servicemembers, and seniors.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Mr. Computer Austin logo
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Mr. Computer Austin

Austin, TX 78704
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Business Description

Mr. Computer Austin helps people from the city and the surrounding areas who seek troubleshooting and/or repair services for their Macs and their Windows computers. Additionally, the team offers limited smartphone and tablet repairs, including water damage remediation and replacing cracked LCD screens.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
S&S Computer Solutions logo
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S&S Computer Solutions

Cedar Park, TX 78613
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Business Description

S&S Computer Solutions, based in Cedar Park, is an Austin computer repair service. The technical staff members at S&S Computer Solutions offer network cabling installation, system optimization, data backup and recovery, and general tech support for Windows and Mac computers. The company has experience working with local businesses and residents.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
The Computer Repair Connection logo
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The Computer Repair Connection

Austin, TX 78701
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Business Description

The Computer Repair Connection is a downtown Austin company with a team of certified, qualified technicians. The company’s lead technician, Juan, has a degree in Electronics Technology and has spent more than a dozen years in the computer repair industry. Juan oversees all repairs and checks each device before it is returned to the customer.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.4
Google
4.4 / 5 (83)
Yelp
4.5 / 5 (28)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
The Critical Update logo
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The Critical Update

Austin, TX 78729
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Business Description

The Critical Update, based in Austin, delivers troubleshooting and computer repair services to people from the city and the surrounding areas. Additionally, the staff is qualified to manage business networks, backup and recover data, and protect computers and networking equipment from spyware, viruses, and other digital pests. The Critical Update has helped some prominent local businesses, including DMS & Associates, Inc. and Visiting Angels Living Assistance Services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.2
Yelp
4.0 / 5 (19)
Google
5.0 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Back to Providers

Frequently Asked Questions

What does a computer repair shop do?

Computer repair companies are often a one-stop-shop for all computer problems, and customers will usually have a wide range of services at their disposal. These offerings typically include:

  • Installation of new hardware

  • Hardware maintenance and servicing

  • Installation of new software, including antivirus protection and server upgrades

  • Operating system troubleshooting and installation

  • Advice on choosing new components

My computer runs slowly; can I fix it myself?

Whether the problem is intermittent or occurs every time the computer is used, there are a number of things that can be done to resolve basic errors:

  • Reboot the computer. The simplest solution can often be the most effective. 

  • Delete temporary files.

  • Stop unnecessary programs from launching at startup.

  • Install more RAM.

  • Run a full scan for viruses. Viruses and malware are notorious for slowing performance.

If all these steps have been tried without success, a computer repair technician can help solve performance issues.


I accidentally deleted a file; how can I recover my data?

There are a few steps you can try to recover a deleted file:

  • Check the Recycle Bin. Most deleted files end up here.

  • Restore the file from the last backup.

  • Sometimes files are moved accidentally. Search the hard drive  to see if this is the case.

If all the suggestions above have been tried, it might be time to get in touch with a computer technician.


How often should I back up my data?

If the computer is used on a regular basis, backups should be made at least once a week using external storage. If changes are being made to files on a daily basis, users might want to consider running incremental backup routines. This type of backup only copies data that has been created or changed since the last full backup was completed.


Where can I repair my Apple computer?

For customers who need assistance with their Apple computer, MacBook, or mobile device, the best route is to contact an Apple Authorized Service Provider (AASP). Apple has a large network of authorized service providers and retail stores around the world. Customers can check with Apple to see if the provider is certified.

What\'s the difference between a computer virus, spyware, and malware?

The term malware is used to describe any software that is designed to damage a computer, server, or network. Viruses, spyware, ransomware, and adware are all varieties of malware. Viruses and worms are defined by their behavior and the way they spread from machine to machine. Spyware is software that tracks activities on a computer to steal sensitive information, such as passwords.

A computer can be compromised through a number of different means, including clicking on an infected file or link, downloading infected software, or using a USB drive that has an infected file on it. A computer technician can help to detect and remove viruses.


How can I tell if my computer has a virus?

When a computer has a virus, it may exhibit one or more unusual behaviors. For example, users may notice slow performance, experience a sudden increase in pop-ups and spam, or be locked out of the computer completely. Different viruses have different payloads, and an experienced computer technician will be able to track down the source and remove it.


Do I need antivirus software?

Yes, the threat landscape is constantly changing, and viruses are becoming more sophisticated. Operating systems may have become more advanced over the years by offering built-in security and threat detection features, but they still have holes that could put the system at risk. A dedicated antivirus solution, on the other hand, has one job to do and does it very well. There are many different antivirus software solutions available today, and a computer repair shop will help customers choose the most suitable software.


What should I do before taking my computer to the shop?

If a computer needs to be taken to the repair shop, there are a number of things users can do to protect their data and hardware before and during transit:

  • Back up important data to an external hard drive or cloud-based platform.

  • Provide log-in details if required.

  • Take all power cables, peripherals, and software.

How long will my computer repair take?

Computer repair timescales can vary. If the problem is related to hardware and the repair shop has the necessary parts, the repair could take as little as 24 hours. More complex problems that require advanced diagnostic tools may take several days to resolve. Technician should be able to give a rough estimate once they understand the nature of the problem.

Can my laptop screen be fixed?

Possibly. It depends on the extent of the damage and the availability of parts. A laptop screen that has minor cracks in the LCD can often be fixed by installing a replacement. If the screen is broken internally, it's likely that both the LCD and LED backlight are damaged. A full replacement screen will be required in this case. Taking the laptop to a computer repair shop is typically the best option.

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