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Best Managed IT Service Providers in Portland

2024

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Website
9700 S.W. Capitol Hwy Suite 100, Portland, OR 97219
  • Managed VoIP services
  • IT Consulting
  • Cloud Services
  • Cyber Security
  • Managed IT Services

Why choose this provider?

BlackPoint IT Services has been operating for over 40 years, serving businesses in Portland and the surrounding areas. The company offers a variety of IT solutions to help clients facilitate their business operations. Its services include managed IT, cloud backup, business VoIP, virtualization, business continuity, and cybersecurity. It also offers Microsoft 365, SharePoint consulting, SQL consulting, managed print, and carrier services. BlackPoint IT Services has staff available 24/7 to help clients with their IT needs.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (14)
Google
5.0 / 5 (12)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Get A Free quote

Portland, OR

Why choose this provider?

Need help contacting a Managed IT Service Provider in Portland? Call our Concierge team at 848-Book-Pro (848-266-5776 from 6 am - 4 pm PT | Mon - Fri). They are standing by to help you get the service you need.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Free booking service | Call 848.Book.Pro!

Website
4252 SE International Way Ste A, Portland, OR 97222

Why choose this provider?

Founded in 2000, Convergence Networks has been providing small and medium-sized businesses with MSP services in Portland, and across North America. The company's IT managed services cover integrated cloud solutions, virtual chief information consulting, backup and disaster data recovery, network connectivity, data warehousing, Microsoft Teams phone solutions, cybersecurity, and compliance management. Convergence Networks is a security first IT services provider providing organizations with a strategy and plan around their technology and its impact on their business. Convergence is a Microsoft partner.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.1
Google
4.5 / 5 (12)
Yelp
2.5 / 5 (3)

Website
7831 SE Lake Rd., Suite 101, Portland, OR 97267

Why choose this provider?

Assured Technology Solutions is a recognized Pacific NW IT managed services provider. Since 2001, it has been enhancing the efficiency and security of the IT infrastructure of accounting, construction, manufacturing, and hospitality companies in the Pacific Northwest. Its diverse team of experienced engineers based in Portland, Oregon, works to eliminate system downtime and defend against cyber-attacks. The firm's services include firewall and Microsoft patch management, antivirus protection, managed print, and disaster recovery. Customers receive top-notch IT security assurance via triple copy backups for disaster recovery, business review meetings (virtual CIO), Wi-Fi deployment and maintenance, phishing protection, Multi-Factor Authentication (MFA), and IT help desk on standby to respond to your IT needs.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
4804 Northwest Bethany Boulevard, Portland, OR 97229

Why choose this provider?

SMB Technologies is an IT firm that serves customers throughout Portland. This company offers managed IT support services that can help business owners focus more on running other aspects of their business. Its team of IT specialists aims to keep a client's data secure and increase productivity through comprehensive IT solutions. They have experience in implementing network security, cloud computing services, data backup and recovery, and network administration. SMB Technologies also offers remote IT services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (6)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
811 SW 6th Ave Ste 1000, Portland, OR 97204

Why choose this provider?

Bytagig offers full-scale MSP services in Portland. It serves as internal IT departments or assists existing ones. The team provides managed IT services, including in-depth analytics and support and general troubleshooting. The company helps with server support and installations, Microsoft Office support, and network designs and support. It also provides IT systems analysis and best practices recommendations. Other services include IT project management, web host and desktop support and setups, software training, and vendor solutions.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
5.0 / 5 (47)
Yelp
1.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Portland, OR

Why choose this provider?

Portland Computerworks is an IT support company that works primarily with small businesses in the Portland area. In addition to providing remote help desk support and cloud consulting services, the company offers a bevy of managed IT services that include email migration, network setup, on-site troubleshooting, and remote monitoring to head off emerging security issues. Portland Computerworks provides support for both Windows and Apple-based networks and devices.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Yelp
5.0 / 5 (92)
Google
5.0 / 5 (51)
Facebook
4.5 / 5 (11)

Website
Portland, OR

Why choose this provider?

Alpha IT is a technology support firm providing comprehensive technology solutions to homes and businesses in Portland. As an IT managed service provider, the firm has plan options to suit its client needs. For businesses, the company offers on-demand support to guarantee response times, shift time to replace employees with dedicated technicians, and help desk support for a skillset comparable to an in-house specialist. Home services include virus removal for computers using Mac, Linux, and Windows operating systems.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (3)

Website
4243 SE International Way Ste C, Portland, OR 97222

Why choose this provider?

Founded in 1984, Matrix Networks is an IT managed service provider in Portland. The firm helps business clients to optimize their connectivity and streamline their operations with modern technologies. Its service offering includes design and deployment of IT infrastructures, connectivity support, network monitoring, and installation of security features. Its technicians have expertise in Meraki's cloud-based platform. The company also offers guest Wi-Fi solutions to clients in the hospitality industry. Matrix Networks is a registered Cisco Premier Partner.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Yelp
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
819 SE Morrison St #233, Portland, OR 97214

Why choose this provider?

Pacific Computer Group is a managed IT service provider founded in 2006 by IT director Jonathan Howitt. The company has served clients with IT needs in Oregon, Portland, and the surrounding areas. The solutions it offers come in three server tiers that cater to micro, small, and medium enterprises. Additionally, its support includes server maintenance, email management, Quickbooks installation, secure remote access, cloud backup solutions, and firewall management. Pacific Computer Group's clients include Portland Farmer's Market and North Rim Commercial Properties.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (21)
Yelp
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
308 SW 1st Ave Ste 55, Portland, OR 97204

Why choose this provider?

Prospus is a an IT managed service company in Portland that has been assisting small- and medium-sized companies with their IT needs since 2008. It provides IT infrastructure management, technical support, and other managed services, offering a variety of packages tailored to the needs of diverse businesses. Services include server management, disaster recovery, network administration, and virtual CTO consulting. Prospus also designs and builds software to assist with project management, workflow, payroll, and employee management.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6
Clutch
4.8 / 5 (7)
Facebook
3.7 / 5 (2)

Website
8705 SW Nimbus Ave Ste 310, Beaverton, OR 97008

Why choose this provider?

Fixed Fee IT is a technology company founded in 1995 to provide IT solutions to accounting, legal, financial, and small to medium-sized institutions in the greater Portland area. The team is skilled in maintaining, managing, and supporting networks, servers, hardware, software, and security systems. IT professionals provide backup solutions to avert data loss. Businesses can receive IT support, help desk services, cloud-based options, data center hosting, and Office 365 migration and management. Fixed Fee IT has worked with Tullius Partners and Buckley Law PC.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.4
Google
4.4 / 5 (7)

Website
6400 SE Lake Rd Ste 450, Portland, OR 97222

Why choose this provider?

Founded in 1983, Nordisk Systems Inc. serves businesses in Portland. The IT advisory company provides full-site and account management and deals with antiviruses, network devices, applications, and backup and recovery. Additionally, it helps with project management and offers business continuity and infrastructure solutions. It provides managed operating systems, security and storage device, server, virtualization, service desk, and directory services. The company offers cloud and analytics solutions and managed CIO services.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
15 82nd Dr Ste 120, Gladstone, OR 97027

Why choose this provider?

Covenant Technology Solutions Inc. has been offering IT solutions to local governments, startups, non-governmental organizations, and healthcare corporations in Portland since 2002. The firm assists companies with desktop and server support, custom tech infrastructure integration, network monitoring and management, and PC software deployment. Additional IT services include security patching, password and remote device management, and server cloud backup setup. Covenant Technology Solutions Inc. has worked with Venuetize and Mountain Park Homeowners Association.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
3.9
Google
3.9 / 5 (11)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
2255 NE Cornell Rd, Hillsboro, OR 97124

Why choose this provider?

Resource One Inc. is an information technology company founded in 1997, delivering IT solutions to clients in Hillsboro and the surrounding Portland area. Its proactively managed IT services include remote systems managing and monitoring, data security, disaster recovery, and troubleshooting to keep systems running smoothly. The Resource One team provides patch management for Microsoft products to ensure networks are up-to-date and secure. Other services include cloud backup and phishing awareness training.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
21890 Willamette Dr, West Linn, OR 97068

Why choose this provider?

Based in West Linn, Polar Systems has been serving small to midsize businesses in the Pacific Northwest since 1981. The company's managed IT services monitor their clients' networks from the server level to the workstation level, proactively plug security holes to avoid downtime, provide both remote and on-site support, and perform regular backups to make disaster recovery quick and efficient. Polar Systems' list of previous clients includes Exterior Wood and Ride Connection.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (6)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
233 SE 2nd Ave, Hillsboro, OR 97123

Why choose this provider?

One Tech is an IT advisory firm located in Hillsboro that's been helping health care, accounting, and small firms to manage their IT infrastructure for more than 10 years. The agency monitors and manages clients' networks, servers, and applications. It has skilled professionals who provide data recovery, backup, antivirus monitoring, patch management, and IT security. Other areas of expertise include cloud solutions, VoIP, virtualization, hardware-as-a-service, and email/spam protection. One Tech has partnered with technology giants such as Microsoft, Apple, Intel, and WatchGuard.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
419 NE 10th Ave, Portland, OR 97232

Why choose this provider?

Portland Internetworks is an IT managed service company providing support to local businesses in metro Portland for more than 22 years. Its WAN services help companies interconnect across wide geographical areas by configuring and linking multiple location sites for seamless connectivity with one another and their vendors. The team's managed network services maintain and secure the connections of any number of branch offices to their headquarters. Portland Internetworks is the 2019 winner of the MSP Channel 501 award.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (16)
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Frequently Asked Questions

  • What does MSP stand for?

    Some people might think of Minneapolis Saint Paul International Airport or the Michigan State Police when they hear the acronym MSP,  but in the world of information technology, MSP stands for managed service provider, also known as IT/MSP.

  • What is a managed service provider?

    A managed service provider delivers a range of IT services, such as application, network services, security, and infrastructure, and provides regular and ongoing support and administration of these operations. An organization may use an MSP to manage some or all of its IT services. For example, some companies choose to outsource their network security to an MSP and manage everything else in-house.

  • What is included in IT managed services?

    MSPs can provide their own core offerings or manage third-party solutions on behalf of their clients. These services can help various-sized companies in several ways: 

    Small businesses: Small businesses may not have the budget or need for a dedicated IT team. IT/MSP companies provide a range of scalable services and can be tailored to the needs of the business. MSP solutions are often much more cost-effective than hiring permanent staff. 

    Medium and large businesses: Larger businesses can take advantage of any number of MSP services. An MSP is often the more cost-effective solution, from performance monitoring and network security to mobile device management and disaster recovery.

  • What do IT/MSP companies do?

    Most MSPs offer a wide range of services under one roof, allowing their customers to take advantage of the convenience and cost savings. Here are just some of the services an MSP can provide:

    • General IT services: Include repairing hardware, installing software, and resolving other IT issues as they arise. 

    • Disaster recovery: Helps a company stay operational during a disaster or network outage. Services include data backups, server redundancy, and data center management. 

    • Managed communications: Management of all communications services, including email, telephone networks, mobile device management, and messaging solutions. 

    • Network infrastructure management: These services include network security and monitoring, infrastructure architecture management, and on-site services, such as cable management. 

  • How many managed service providers are there?

    The global managed service provider market is estimated to grow to more than 200 billion U.S. dollars in 2020. While MSPs can adapt their services to any business in any sector, the industries that benefit the most include health, automotive, manufacturing, and the IT sector itself. 


  • Why use managed services?

    There are many reasons why a company may turn to a managed service provider, which typically depends on a company's size and individual requirements. Factors may include:

    • Top-of-the-line IT solutions that don’t break the bank. 

    • An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business. 

    • Around-the-clock monitoring to improve security and reduce downtime. 

    • Significant IT cost savings. 

    • Specific expertise is required for a particular solution or service. 

  • What is a cloud service provider?

    As the name suggests, a cloud service provider offers managed third-party services through a cloud-based platform and eliminates the need for on-premise hardware. The services on offer from a cloud-service provider vary and include application, infrastructure, and storage services. MSPs are different to cloud service providers because they typically provide a combination of managed on-premise and cloud-based services.