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Best Managed IT Service Providers in Tacoma

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2bridges Technologies logo
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2bridges Technologies

633 N Midred St, STE G, Tacoma, WA 98406
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Business Description

2bridges Technologies is a Tacoma-based IT firm that delivers MSP services to enhance efficiency for enterprises. The professionals manage IT needs to help clients achieve network resilience and improve uptime. Insurance and law firms can acquire long-term IT planning, infrastructure management, network design, and IT project implementation. The team assists with logistics by creating networks that connect a company mobile workforce to various business sites. Businesses can also receive security solutions, IT support, and technology training. 2bridges Technologies manages existing servers and networks, and it has worked with AMR Insurance.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (5)
AMS Technology logo
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AMS Technology

5005 Pacific Hwy E Ste 7, Tacoma, WA 98424
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Business Description

AMS Technology was founded in 2005 to provide comprehensive MSP services in Tacoma, Olympia, and Seattle for small and midsize businesses. Its IT managed services encompass hardware and software configuration, monitoring, and maintenance as well as network assessment and security management. The firm's cloud computing solutions involve desktop and application support, storage and data backup management, data recovery plans, and server consolidation. The IT staff helps businesses to train their in-house IT team on the best practices for handling tech resources and integrate automated bots for malware detection. AMS Technology's former clients include Sir Speedy Printing and Saturn Butter Company.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (70)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
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BrightWire Networks logo
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BrightWire Networks

2102 Carriage St SW Ste J Ste 102, Olympia, WA 98502
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Business Description

BrightWire Networks was founded in 2005 to help local businesses in Olympia and Tacoma reduce operational costs and increase productivity by leveraging IT infrastructure. The professionals provide server, network, and computer support to small and medium-sized enterprises in the health care, manufacturing, accounting, and legal industries. Companies can acquire desktop monitoring, IT vendor management, remote maintenance, co-managed IT, and infrastructure support solutions. Other services available include cloud computing, data retrieval, business continuity, hardware-as-a-service, and Microsoft Office 365 migration. BrightWire Networks also handles spam blocking technology, email encryption, content filtering, firewall protection, and antivirus management to prevent cyberattacks and enhance data protection.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Facebook
4.8 / 5 (17)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
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Detail
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Dependable IT Support logo
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Dependable IT Support

539 Broadway, Tacoma, WA 98402
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Business Description

Dependable IT Support is an IT managed service provider in Tacoma that assists small to midsize businesses, nonprofits, and governmental agencies manage their computers, networks, and cybersecurity. Providing 24/7 support, it offers tailored packages that protect against network and server failures, monitoring round-the-clock and operating remotely to prevent downtime and proactively resolve issues. Offering preventative measures against theft or disaster, the company stores data off-site and specializes in backing up computers and hard drives as well as system and data recovery. Dependable IT Support also provides vendor management and cloud computing services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Graemouse Technologies logo
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Graemouse Technologies

10116 36th Avenue Court Southwest, Lakewood, WA 98499
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Business Description

Since 2007, Graemouse Technologies has been providing IT support services for businesses in Tacoma. Its team of experts offers remote monitoring and maintenance, IT vendor management, comprehensive IT support, and IT consulting. As an outsourced IT business partner, they allow clients to experience less downtime, infrastructure protection, business continuity, and fewer day-to-day issues. Graemouse Technologies also delivers standard point-of-service security solutions to keep the company safe and to save money.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3
Google
4.0 / 5 (3)
Yelp
4.5 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
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Detail
Optic Fusion logo
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Optic Fusion

1101 A St Ste 400, Tacoma, WA 98402
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Business Description

Optic Fusion is an IT managed service company in Tacoma, offering IT infrastructure, connectivity, colocation, and support services to small and midsize businesses in southern Puget Sound since 2001. With two data centers and 24/7 on-site staff support, it provides managed IT services that include cloud migration and management, off-site data storage, server and desktop support, hosting virtual and dedicated servers, and providing point-to-point connectivity. The company designs and installs networks to provide internet access through installation of cabling and fiber-optics, while also monitoring and supporting networking systems. Optic Fusion is a bonded and licensed contractor.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (16)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
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Detail
Seitel Systems logo
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Seitel Systems

221 S 28th St Ste 101, Tacoma, WA 98402
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Business Description

Seitel Systems is an IT managed service provider in Tacoma, Seattle, and Bellingham, assisting businesses, government agencies, and nonprofit organizations in the greater Puget Sound area since 1990. With local technicians troubleshooting day-to-day IT needs, the company provides help desk support that includes remote assistance via phone or email for automated maintenance, monitoring, and reporting as well as password changes and security protection. With assigned primary engineers, it also provides optional on-site scheduled support and senior strategic IT consulting. As a Microsoft Partner, Seitel Systems additionally helps design networks, augments IT staff, and provides vacation coverage.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
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Frequently Asked Questions

What does MSP stand for?

Some people might think of Minneapolis Saint Paul International Airport or the Michigan State Police when they hear the acronym MSP,  but in the world of information technology, MSP stands for managed service provider, also known as IT/MSP.

What is a managed service provider?

A managed service provider delivers a range of IT services, such as application, network services, security, and infrastructure, and provides regular and ongoing support and administration of these operations. An organization may use an MSP to manage some or all of its IT services. For example, some companies choose to outsource their network security to an MSP and manage everything else in-house.

What is included in IT managed services?

MSPs can provide their own core offerings or manage third-party solutions on behalf of their clients. These services can help various-sized companies in several ways: 

Small businesses: Small businesses may not have the budget or need for a dedicated IT team. IT/MSP companies provide a range of scalable services and can be tailored to the needs of the business. MSP solutions are often much more cost-effective than hiring permanent staff. 

Medium and large businesses: Larger businesses can take advantage of any number of MSP services. An MSP is often the more cost-effective solution, from performance monitoring and network security to mobile device management and disaster recovery.

What do IT/MSP companies do?

Most MSPs offer a wide range of services under one roof, allowing their customers to take advantage of the convenience and cost savings. Here are just some of the services an MSP can provide:

  • General IT services: Include repairing hardware, installing software, and resolving other IT issues as they arise. 

  • Disaster recovery: Helps a company stay operational during a disaster or network outage. Services include data backups, server redundancy, and data center management. 

  • Managed communications: Management of all communications services, including email, telephone networks, mobile device management, and messaging solutions. 

  • Network infrastructure management: These services include network security and monitoring, infrastructure architecture management, and on-site services, such as cable management. 

How many managed service providers are there?

The global managed service provider market is estimated to grow to more than 200 billion U.S. dollars in 2020. While MSPs can adapt their services to any business in any sector, the industries that benefit the most include health, automotive, manufacturing, and the IT sector itself. 


Why use managed services?

There are many reasons why a company may turn to a managed service provider, which typically depends on a company's size and individual requirements. Factors may include:

  • Top-of-the-line IT solutions that don’t break the bank. 

  • An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business. 

  • Around-the-clock monitoring to improve security and reduce downtime. 

  • Significant IT cost savings. 

  • Specific expertise is required for a particular solution or service. 

What is a cloud service provider?

As the name suggests, a cloud service provider offers managed third-party services through a cloud-based platform and eliminates the need for on-premise hardware. The services on offer from a cloud-service provider vary and include application, infrastructure, and storage services. MSPs are different to cloud service providers because they typically provide a combination of managed on-premise and cloud-based services. 


What is AWS managed service?

Amazon Web Services (AWS) is the world’s leading cloud computing platform and offers over 175 services to its customers. Unlike most MSPs that offer a combination of on-premise and cloud services, AWS only provides solutions that operate in the cloud. The benefits of using AWS include increased agility, lower hardware maintenance and software licensing costs, and the ability to scale and innovate faster.

Are IT/MSP companies safe?

One of the biggest concerns that a company may have when considering an IT/MSP company is the security and safety of its network and data. An MSP’s managed network infrastructure and data centers are much more robust than a standard enterprise infrastructure and managed 24/7 online, with government approved procedures. This ensures that business data is secure at all times.

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