Expertise.com

Best Computer Repair Shops in Rochester

Laurels
Laurels

We did the research for you!

Learn more
  • checkboxLicensing
  • checkboxUser Reviews
  • checkboxMystery Shopping Calls

Computer Repair Shops FAQs

Learn more
BBSTech logo
Visit WebsiteWebsite

BBSTech

3400 West Ridge Rd, Suite #6, Rochester, NY 14626
Visit WebsiteWebsite

Business Description

BBS Tech serves individuals and corporations in and around Rochester. It helps clients maintain the good condition of their computers through its array of repair services. The company fixes computers with damaged operating systems due to a virus. Its team performs spyware and adware removal to prevent email replication. It also provides data and backup recovery, computer upgrade, laptop screen repair, and network setup and design services. BBS Tech has been in operation for over two decades.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
City Computer Repair logo
Visit WebsiteWebsite

City Computer Repair

Rochester, NY 14609
Visit WebsiteWebsite

Business Description

City Computer Repair is a business that specializes in virus and spyware removal, software installation, Windows upgrades, internet connection setups and repairs, and new computer setups, as well as printer repairs and services. They repair all computers and laptops with Windows operating systems and provide free pickup and delivery. City Computer Repair is a Microsoft certified professional.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (9)
Google
5.0 / 5 (4)
Yelp
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Computer Works Pro,Inc. logo
Visit WebsiteWebsite

Computer Works Pro,Inc.

Webster, NY 14580
Visit WebsiteWebsite

Business Description

Computer Works Pro, Inc. is a computer consulting firm that provides in-store and on-site support to residences and businesses around Rochester and its surrounding areas. They specialize in computer repairs, sales, service and support, professional IT and computer solutions as well as personal computer training. They also offer local pick-up and delivery with a minimal fee for the convenience of their customers. Computer Works Pro, Inc. is Microsoft and Comp TIA A+ certified and is an HP business partner.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Facebook
4.9 / 5 (52)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Hometown Computers logo
Visit WebsiteWebsite

Hometown Computers

Rochester, NY 14624
Visit WebsiteWebsite

Business Description

Hometown Computers is a low-cost computer repair service in the Rochester area. They offer virus and spyware removal, computer diagnostics, operating system restoration and upgrades, laptop screen repair, power adaptor problems and system installations, hardware installation, repair and replacement, data backup, transfer and recovery, memory upgrades, performance enhancements, software technical support, tune-up and optimization services, computer training, firewall and internet optimization as well as printer service and repair among others. For businesses, they also offer monthly computer service and maintenance contracts to ensure the optimal performance of computers and their parts. Aside from their low cost, Hometown Computers also has a quick turnaround time and fix laptops and computers the same day their customers call.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Hurricane Technologies, Inc. logo
Visit WebsiteWebsite

Hurricane Technologies, Inc.

Avon, NY 14414
Visit WebsiteWebsite

Business Description

Hurritech Technologies, Inc. is a company that provides IT support and network services to individuals and businesses around the Rochester and Western New York area. Their commercial IT services include video surveillance installation and maintenance, cloud and local data backup, phone and data cabling, Allworx phone systems, website design and hosting, antivirus management, remote monitoring, Office 365/Hosted exchange, as well as security and encryption. Their residential services include system diagnostics, tuning-up or virus removal, wireless network setup, reloading of operating systems, printer repair and setup, laptop and desktop hardware repair, new computer setup, and data backup, recovery and transfer. Hurritech Technologies, Inc. has been certified by CompTIA Network+, CompTIA security+, and CompTIA A+. They also have various partners such as Dell, Microsoft, and Webroot.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
KalTech Support logo
Visit WebsiteWebsite

KalTech Support

Rochester, NY 14606
Visit WebsiteWebsite

Business Description

KalTech Support provides computer, laptop, and printer repairs as well as network services to residential and commercial customers around the Greater Rochester area. Their services include but are not limited to antivirus and spyware solutions, cabling, upgrades, reconfigurations, and system changes. They offer a variety of maintenance contracts and programs which reduce downtime and ensures that their customers' equipment are updated; they also sell new and refurbished printers, computers and laptops which all come with a 60-day warranty. KalTech Support's staff consists of highly trained professionals who have a vast knowledge on the different makes and models of computers, laptops, and printers such as Lexmark, HP, Printronix, and McAfee.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
LyteSpeed Computers logo
Visit WebsiteWebsite

LyteSpeed Computers

Rochester, NY 14615
Visit WebsiteWebsite

Business Description

LyteSpeed Computers is an in-store computer repair service that has been serving the Rochester area for more than 20 years. Their services include hardware and laptop screen replacement, computer upgrades, virus and spyware cleanups, data backups and transfers, system repairs of corrupted files and applications as well as installation of operating systems, printers, and other devices. They are also a managed service provider and offer I.T. HIPAA auditing and compliance. Aside from computer repairs, they sell grade A refurbished computer systems, home and business computers, laptops and ultrabooks, professional workstations, custom built gaming systems, and powerful servers. Lytespeed Computers offer their services to healthcare industries, manufacturing and CAD/CAM industries, business professionals, small and medium businesses, office buildings, firms, and nonprofit organizations. They have been voted as the #1 Computer Repair Facility in Rochester for six consecutive years.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Facebook
4.9 / 5 (6)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Microworx Computer Sales and Service logo
Visit WebsiteWebsite

Microworx Computer Sales and Service

Rochester, NY 14618
Visit WebsiteWebsite

Business Description

Microworx Computer Sales and Service is a company that sells and repairs laptops, gadgets, and various computer parts and accessories. They offer carry-in and on-site repairs for Windows, Mac, or Linux-based systems to both business services and home users. Aside from laptop, desktop, and gadget repairs, their services also include computer and computer part upgrades, system configuration and installment, virus removal, and data recovery. They have a 30-day warranty and for the convenience of their customers, provide different service options: expedited, pre-scheduled and while-U-wait. Microworx is partnered with Gillware online backup, Carbonite, Storagecraft, and Webroot.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Facebook
4.8 / 5 (15)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Net360 Technologies logo
Visit WebsiteWebsite

Net360 Technologies

Fairport, NY 14450
Visit WebsiteWebsite

Business Description

Net360 Technologies is composed of technology professionals that provide assistance to small and medium businesses around the Rochester area. They offer IT solutions like Apple and Microsoft consulting, iOS development, managed services, virtual CIO, Office 365, phone systems, mobile device management, and cloud services as well as corporate and personal training. They also offer Mac and PC repairs and sales. Net360 Technologies is partners with Apple Consultants Network, Microsoft Small Business Specialist, Lightspeed, Allworx, and Dell.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (42)
Yelp
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Back to Providers

Frequently Asked Questions

What does a computer repair shop do?

Computer repair companies are often a one-stop-shop for all computer problems, and customers will usually have a wide range of services at their disposal. These offerings typically include:

  • Installation of new hardware

  • Hardware maintenance and servicing

  • Installation of new software, including antivirus protection and server upgrades

  • Operating system troubleshooting and installation

  • Advice on choosing new components

My computer runs slowly; can I fix it myself?

Whether the problem is intermittent or occurs every time the computer is used, there are a number of things that can be done to resolve basic errors:

  • Reboot the computer. The simplest solution can often be the most effective. 

  • Delete temporary files.

  • Stop unnecessary programs from launching at startup.

  • Install more RAM.

  • Run a full scan for viruses. Viruses and malware are notorious for slowing performance.

If all these steps have been tried without success, a computer repair technician can help solve performance issues.


I accidentally deleted a file; how can I recover my data?

There are a few steps you can try to recover a deleted file:

  • Check the Recycle Bin. Most deleted files end up here.

  • Restore the file from the last backup.

  • Sometimes files are moved accidentally. Search the hard drive  to see if this is the case.

If all the suggestions above have been tried, it might be time to get in touch with a computer technician.


How often should I back up my data?

If the computer is used on a regular basis, backups should be made at least once a week using external storage. If changes are being made to files on a daily basis, users might want to consider running incremental backup routines. This type of backup only copies data that has been created or changed since the last full backup was completed.


Where can I repair my Apple computer?

For customers who need assistance with their Apple computer, MacBook, or mobile device, the best route is to contact an Apple Authorized Service Provider (AASP). Apple has a large network of authorized service providers and retail stores around the world. Customers can check with Apple to see if the provider is certified.

What\'s the difference between a computer virus, spyware, and malware?

The term malware is used to describe any software that is designed to damage a computer, server, or network. Viruses, spyware, ransomware, and adware are all varieties of malware. Viruses and worms are defined by their behavior and the way they spread from machine to machine. Spyware is software that tracks activities on a computer to steal sensitive information, such as passwords.

A computer can be compromised through a number of different means, including clicking on an infected file or link, downloading infected software, or using a USB drive that has an infected file on it. A computer technician can help to detect and remove viruses.


How can I tell if my computer has a virus?

When a computer has a virus, it may exhibit one or more unusual behaviors. For example, users may notice slow performance, experience a sudden increase in pop-ups and spam, or be locked out of the computer completely. Different viruses have different payloads, and an experienced computer technician will be able to track down the source and remove it.


Do I need antivirus software?

Yes, the threat landscape is constantly changing, and viruses are becoming more sophisticated. Operating systems may have become more advanced over the years by offering built-in security and threat detection features, but they still have holes that could put the system at risk. A dedicated antivirus solution, on the other hand, has one job to do and does it very well. There are many different antivirus software solutions available today, and a computer repair shop will help customers choose the most suitable software.


What should I do before taking my computer to the shop?

If a computer needs to be taken to the repair shop, there are a number of things users can do to protect their data and hardware before and during transit:

  • Back up important data to an external hard drive or cloud-based platform.

  • Provide log-in details if required.

  • Take all power cables, peripherals, and software.

How long will my computer repair take?

Computer repair timescales can vary. If the problem is related to hardware and the repair shop has the necessary parts, the repair could take as little as 24 hours. More complex problems that require advanced diagnostic tools may take several days to resolve. Technician should be able to give a rough estimate once they understand the nature of the problem.

Can my laptop screen be fixed?

Possibly. It depends on the extent of the damage and the availability of parts. A laptop screen that has minor cracks in the LCD can often be fixed by installing a replacement. If the screen is broken internally, it's likely that both the LCD and LED backlight are damaged. A full replacement screen will be required in this case. Taking the laptop to a computer repair shop is typically the best option.

Read all FAQs