Expertise.com

2024

Last updated:

Best AC Repair Services in Rochester

Our Recommended Top 14

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls

Our goal is to connect people with the best local professionals. We scored Rochester AC Repair Services on more than 25 variables across five categories, and analyzed the results to give you a hand-picked list of the best.

61Reviewed

42Curated

14Top Picks

Learn about our selection process.

Providers

featured provider = Featured Provider

Website
36 Van Auker St, Rochester, NY 14608
  • Installation
  • Maintenance & Repair

Why choose this provider?

American Plumbing Heating & Cooling is a Rochester-based company that serves both residential and commercial clients. It repairs air conditioning systems of various brands and models. The company offers same-day and 24/7 emergency repair services. It also provides customized cooling upgrades and solutions, which include humidity controls, digital programmable thermostats, home zoning, and indoor air quality. The shop also has heating and plumbing services. Its service technicians wear shoe covers and use protective cloths and mats around the area.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (489)
Facebook
5.0 / 5 (3)
Yelp
1.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
44 Donovan Street, Webster, NY 14580
  • Water Heaters
  • Indoor Air Quality Improvement

Why choose this provider?

Crossfield Heating & Air Conditioning serves residents of Rochester and the nearby areas who need installation and repair services for climate control equipment. The team offers precision tune-up solutions and maintenance plans to increase a home's energy efficiency and keep equipment functioning. It installs HVAC and water heating equipment, including ductless split heat pumps and furnaces. The company has been operating since 1993, and it has staff on hand 24 hours a day to respond to calls.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (724)
Angi
4.9 / 5 (228)
Facebook
4.8 / 5 (141)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
704 Clinton Avenue South, Rochester, NY 14620
  • Water Heaters
  • Furnaces
  • Installation
  • Duct Cleaning
  • Maintenance & Repair
  • 24/7
  • HVAC Contractor
  • Indoor Air Quality Improvement

Why choose this provider?

Betlem Residential Heating & Air Conditioning has been serving homeowners in Rochester since 1923. Its NATE-certified technicians repair, replace, and install various HVAC equipment, including air conditioners, boilers, heat pumps, and boilers. They check drain lines or condensate pumps for blockage, inspect fan blades for rotation and balance, and change dirty filters. They also perform inspections of electrical components, flame sensors, pilot lights, and furnace temperature levels. The company's general manager, Eric John, brings over 35 years of HVAC industry experience.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.6 / 5 (167)
Angi
4.8 / 5 (84)
Yelp
4.0 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
277 North Winton Road, Rochester, NY 14610
  • Water Heaters
  • Commercial

Why choose this provider?

Hawn Heating and Air Conditioning offers a variety of repair services to clients living in Rochester. The company delivers equipment maintenance plans covering the routine preventive upkeep of HVAC equipment. The team's technicians are on call to respond to customers 24 hours a day. The crew also works with air purifiers including units that use ultraviolet light. The enterprise was founded in 1931 and is managed by Doug Hawn who inherited the business from his father.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (536)
Facebook
4.7 / 5 (68)
Yelp
4.5 / 5 (13)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
50 Franklin Street, Batavia, NY 14020
  • Furnaces
  • Installation

Why choose this provider?

Turnbull Incorporated is an HVAC contractor providing solutions to residential and commercial properties in Rochester. The company helps clients upgrade existing home comfort systems tailored to their needs and budgets. Its NATE-certified technicians provide HVAC project installation plans, repair minor or complex AC problems, and render regular maintenance services. The company was established in 1966 as a one-man service operation. Its current operator, William Hayes, is a U.S. Navy veteran and holder of an air conditioning design degree.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.5 / 5 (12)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
469 East Ridge Road, Rochester, NY 14621
  • Maintenance & Repair

Why choose this provider?

Empire Heating & Air Conditioning serves residential customers in Rochester and the surrounding areas. Its technicians have over 100 years of combined experience in the HVAC industry. They provide installation, maintenance, and repair solutions for air conditioning and heating systems. The team also inspects and tests safety controls to maintain the proper and safe operation of equipment. The company requires its staff members to go through training apprenticeships, background checks, and safety courses to better serve its clients.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.5 / 5 (81)
Angi
4.5 / 5 (29)
Facebook
4.3 / 5 (12)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1775 Buffalo Rd, Rochester, NY 14624
  • Water Heaters
  • Furnaces

Why choose this provider?

Taylor Heating & Air Conditioning serves customers throughout Rochester and the surrounding areas. It has been helping people with their cooling and heating needs for more than seven decades. In addition to cooling and heating system repair and installation, the company offers emergency plumbing services, such as shower tub and sewer line repairs, as well as indoor air quality solutions. The full-service plumbing, heating, and air conditioning contractor aims to provide personalized services by understanding its clients' unique needs.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.7 / 5 (1195)
Angi
4.7 / 5 (158)
Facebook
4.3 / 5 (81)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
806 Linden Ave, Rochester, NY 14625
  • Water Heaters
  • Installation
  • Maintenance & Repair

Why choose this provider?

John Betlem Heating & Cooling, Inc., caters to customers in the Rochester area. Its team of NATE-certified technicians diagnoses and fixes malfunctioning air conditioning systems, regardless of make and model. It also conducts AC tune-ups and maintenance programs to help maintain efficient operation. In addition to AC repair, the company offers heating and electrical repair services. From its humble beginnings in 1941, it has grown to include over 70 individuals and a fleet of more than 55 vehicles. The business actively supports the Breast Cancer Coalition of Rochester.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (1535)
Angi
4.8 / 5 (135)
Yelp
3.6 / 5 (19)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1776 E Main, Rochester, NY 14609
  • Water Heaters
  • Maintenance & Repair

Why choose this provider?

Feldman Heating & Cooling provides residential and commercial HVAC solutions to clients in the Rochester area. It services and repairs central, split, and wall AC units, providing tune-up and maintenance options. It offers air filtration systems that help get rid of small airborne contaminants, such as pollen, dust mites, mold, and pet hair. Feldman Heating & Cooling has been in the industry for over 95 years. It works with various brands, including Nest Pro and Dunkirk.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (370)
Angi
4.7 / 5 (47)
Yelp
3.6 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
528 Hollenbeck Street, Rochester, NY 14621
  • Maintenance & Repair

Why choose this provider?

Wischmeyer's Plumbing Plus, a family-owned and family-operated business, is an HVAC company that caters to the commercial and residential clients of Rochester. Its key offerings include air conditioning services such as repair, installation, and maintenance. The company has an emergency request service 24/7 and a standard request through appointment. Being in the industry for over 35 years, Wischmeyer's Plumbing Plus has sponsored charity institutions like 13Thirty Cancer Connect and Heritage Christian Stables. It was among Rochester Chamber's Top 100 companies in 2018.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (280)
Facebook
4.9 / 5 (63)
Yelp
5.0 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
830 Linden Ave, Rochester, NY 14625
  • Water Heaters
  • Furnaces
  • Indoor Air Quality Improvement

Why choose this provider?

Airquip Heating & Air Conditioning is a Rochester-based business that has been serving residential and commercial clients in the area since 1995. It repairs and installs different air conditioning systems, including normal and ductless ones. The company is a dealer of Trane and Mitsubishi Electric Diamond. It also offers installation and repair of various heating systems, which include furnaces, pump systems, water heaters, and air cleaners. The shop is available 365 days a year for its emergency services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (379)
Angi
4.8 / 5 (63)
Facebook
5.0 / 5 (49)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
2350 Brighton Henrietta TL RD, Rochester, NY 14623
  • Installation
  • Maintenance & Repair

Why choose this provider?

High Performance Heating & Air Conditioning caters to clients in Rochester and the surrounding areas. It installs, repairs, and cleans air conditioning and heating equipment for homes and business establishments. It fixes hot water tanks, boilers, heat pumps, tankless water heaters, and air filtration systems. In addition, it conducts maintenance and customizes cooling systems for homes. Its technicians offer 24/7 emergency services to assist customers with heating or air conditioning equipment issues. The company has been providing HVAC solutions since 2004.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
926 West Main Street, Rochester, NY 14611
  • 24/7
  • HVAC Contractor

Why choose this provider?

Universal Heating and Cooling Company provides 24-hour HVAC solutions to the people of Rochester. Since 1956, it has been handling cooling system repair projects for residential clients. It utilizes different HVAC tools to properly diagnose system issues, and it provides recommendations for reducing energy consumption. The team also installs and maintains equipment from various manufacturers, such as Aprilaire, Goodman, Dunkirk, and Rheem. The family-operated company is affiliated with the Rochester Business Alliance and IMS Barter.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.5 / 5 (116)
Facebook
5.0 / 5 (6)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
140A Metro Park, Rochester, NY 14623
  • Installation
  • Maintenance & Repair

Why choose this provider?

Halco is a full-service company providing plumbing, HVAC, and home envelope services to residential and commercial clients in Rochester and throughout Central and Upstate New York. It dispatches technicians to diagnose problems with air conditioning systems and provide the right services to prolong the life of clients’ cooling systems. They repair and maintain ACs from several brands and models of central and ductless air conditioners. Halco also has a renewable energy division that designs and installs solar electric systems for homes and businesses.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (295)
Yelp
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

FAQs

  • How does air conditioning work?

    Residential and commercial air conditioning systems use pressurized refrigerant to remove excess heat and humidity. The refrigerant passes through a network of coils and valves that allow the coolant to absorb and release heat as it changes between its gas and liquid forms. Primary components include the evaporator and condenser coils, compressor, expansion valve, and fans.


  • How do I decide whether to repair or replace my AC?

    As a rule of thumb, replacement is recommended when repairs would exceed half the cost of a new system. Age, efficiency, and reliability are also deciding factors. Replacement is typically the best option for HVAC systems that are more than 10 years old and have problems with frequent breakdowns, decreased output, increased runtimes, excessive noise, or rising energy use. Alternatively, homeowners can multiply the age of the system by the estimated cost of repairs. If the amount exceeds $5,000, replacement is typically the best solution.

  • Can you repair an AC compressor?

    Compressor malfunctions are typically caused by faulty electrical connections, defective capacitors, and improper refrigerant levels that affect the system's operating pressure. Before calling a professional, homeowners can replace the air filter, double-check the thermostat settings, and hose off the outdoor unit to rule out minor maintenance-related problems. If these steps don't resolve the issue, the compressor may need to be replaced. Unfortunately, compressors aren't just one of the most critical components of the air conditioning system, they're also one of the most expensive. If the unit can't be repaired, a licensed HVAC contractor can determine whether a partial or full replacement is the best option.


  • How do I repair an air conditioning duct?

    Air ducts are responsible for a large portion of HVAC-related energy losses. According to the U.S. Environmental Protection Agency’s Energy Star program, 30% of heated and cooled air escapes from the ducts before it reaches its final destination. Some of the most common warning signs include hot and cold spots, odors, and low or no airflow. Loose ducts can be reconnected, and small cracks can be sealed with metallic foil tape. If the ducts are damaged, contaminated, or collapsed, it is usually time to call a professional. Trained AC technicians can also determine if the supply and return ducts are properly sized.


  • Does home insurance cover AC repairs?

    Homeowners’ insurance covers the cost of AC breakdowns caused by fire, lightning strikes, vandalism, or theft. To qualify for coverage, the homeowner must notify the insurance carrier of the loss and provide a report from a licensed contractor. Then, an insurance adjuster will evaluate the claim. Unfortunately, insurance coverage may only pay a limited amount, especially if the homeowner has a high-deductible policy.

  • How long does a new AC last?

    The average AC system has an expected lifespan of 14 years. Longevity can vary substantially depending on the unit's maintenance history and building-related factors that determine how often the system runs. Homeowners can extend the life of their HVAC equipment by scheduling annual maintenance, replacing filters monthly, and using recommended thermostat settings.

  • How do I maintain my AC to avoid needing repairs?

    Preventive AC maintenance is the key to increased longevity. Here are a few of the most beneficial tasks that homeowners can perform themselves.

    • Replacing air filters monthly
    • Using recommended thermostat settings
    • Keeping shades or blinds closed during the summer
    • Hosing off the outdoor coils to remove pollen and dirt
    • Monitoring utility bills for changes in consumption
    • Scheduling professional tune-ups every spring

    If problems arise, it's wise to contact a professional as soon as possible to avoid more extensive repairs. Responding quickly is the best way to prevent sudden breakdowns that may require a more expensive emergency service call.