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Best Water Damage Restoration Services in Rochester

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Rochester, NYRochester, NY

Call-A-Pro streamlines the search process for clients looking for water damage resolution services. The company works with an extensive network of home service providers, allowing it to link residential and commercial clients with the best water damage restoration specialists in their local neighborhoods. These professionals' portfolio of services span inspecting and assessing damage to property, filtering affected areas to restore air quality and healthy moisture levels, and extracting water from porous surfaces to avert mold contamination. They also repair water-damaged portions of structures and remove mold infestation if present. Call-A-Pro, which works with licensed, trained, and certified water damage repair firms, has made it possible to conveniently generate risk-free quotes from different top providers.

Rochester, NYRochester, NY

(585) 580-2629

Show Number

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

750 Lee Rd, Rochester, NY 14606
Rochester, NY 14606
  • 24/7

911 Restoration of Rochester delivers various restoration solutions to residential and commercial clients in the local metro area. Its team of IICRC-trained technicians offers an array of water restoration services, from emergency storm repairs, ice dams, burst pipes, boarding up, flood cleanup, to water extraction. They also deal with leak detection and roof repair. Owner and operator Rob Yaeger has served in the military for 20 years before entering the construction industry in 1991, wherein his interest in restoration and mold removal started.

750 Lee Rd, Rochester, NY 14606
Rochester, NY 14606

Website(585) 283-7249

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We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

2 (Good)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

2604 Elmwood Avenue, Rochester, NY 14618
Rochester, NY 14618
  • 24/7
  • Water Damage Repair

Advanced Environmental & Restoration Services is a locally owned business that caters to residential and commercial property owners in Rochester. The business has more than 15 years of experience specializing in a variety of restoration services, including water damage restoration, mold remediation, lead abatement, and wildlife services. Its professionals are trained to detect problem areas using advanced infrared cameras, moisture imaging, and moisture mapping. They also use high-power fans and dehumidifiers to perform complete water extraction and drying.

2604 Elmwood Avenue, Rochester, NY 14618
Rochester, NY 14618

Website(585) 228-5552

Show Number

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

4 (Best)

Average Review Score:

4.5 / 5 ( Best)

Total Reviews:

70 (Best)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

77 Commerce Dr, Rochester, NY 14623
Rochester, NY 14623
Instagram
  • Mold Remediation
  • Water Damage Repair
  • 24/7
  • Smoke & Fire Restoration

Blue Bear Restoration, serves Rochester, Buffalo, and their nearby communities with damage remediation services. Serving residential and commercial clients, it performs water damage restoration and repairs, flood cleanups, and structural dry-outs. Its team of technicians removes standing water with extractors and pumps, sorts damaged property contents and materials, and dries affected areas with commercial-grade equipment. The company also utilizes HEPA vacuums and antimicrobials to sanitize the area. Additional services include mold remediation, sewage cleanup, and fire damage restoration.

77 Commerce Dr, Rochester, NY 14623
Rochester, NY 14623

InstagramWebsite(833) 258-3232

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We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

36 (Best)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

1306 Beaver Creek Road, Farmington, NY 14425
Farmington, NY 14425

Clean Your Carpets Inc. has been serving homeowners with professional water damage restoration near Rochester since 1977. During onsite visits, its certified staff assesses floodwater damage and recommends appropriate fast-drying plans to restore homes to original conditions. The technicians use advanced equipment, including sub-surface water extractors, air movers, and dehumidifiers, to extract and dry water from hardwood floors, ceilings, and walls. Additionally, they apply antimicrobial treatments to kill mold, bacteria, and other pollutants.

1306 Beaver Creek Road, Farmington, NY 14425
Farmington, NY 14425

Website(585) 924-8440

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59 Orchard Hills Dr, Spencerport, NY 14559
Spencerport, NY 14559
  • Smoke & Fire Restoration
  • Water Damage Repair

Dependable Floor Cleaning is a FEMA-registered company providing residential and commercial restoration and cleaning services to Rochester. Its cleanup technicians are on-call and prepared to take on any water, biohazard, and fire emergency. To help salvage properties and belongings from flood damage, they perform water extraction, drying and dehumidification, floor cleaning and restoration, odor elimination, and mold removal. Dependable Floor Cleaning is a division of Nawrocki Enterprises and has over 35 years of experience in floor repair and maintenance.

59 Orchard Hills Dr, Spencerport, NY 14559
Spencerport, NY 14559

Website(585) 227-9883

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We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

4.4 / 5 ( Best)

Total Reviews:

7 (Good)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

Rochester, NYRochester, NY
  • Carpet Cleaning
  • Upholstery Cleaning
  • Duct Cleaning

Done Right Cleaning & Restoration provides water damage restoration services to residential and commercial clients in the Greater Rochester area. It also offers carpet cleaning, general house cleaning, air duct cleaning, tile and grout cleaning, and restorations. The team uses truck-mounted equipment, which delivers a faster clean, higher water pressure, and more powerful vacuuming. Their solutions are deemed safe for the entire family, pets, and the environment. The company has been working with homes and businesses since 2011.

Rochester, NYRochester, NY

Website(585) 694-8568

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We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

37 (Best)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

Rochester, NYRochester, NY
  • 24/7
  • Water Damage Repair

Emergency Water Removal is a company that offers services to homes and businesses in Rochester and the surrounding areas. It assists in water extraction, dehumidification, and mold removal. The company also performs renovation and cleaning and has a dedicated moving team that helps restore the property to its pre-damaged condition. Emergency Water Removal responds to emergency call requests 24 hours a day and has locations throughout the United States. It has been certified by the IICRC for over 10 years.

Rochester, NYRochester, NY

Website(866) 971-5675

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We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

6 (Good)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

Rochester, NY 14225Rochester, NY 14225
  • 24/7

Extreme Carpet & Tile Clean is a family-owned and locally-operated cleaning and damage restoration company serving residential and commercial customers from Rochester and the surrounding areas for over a decade. It provides 24/7 flood extraction services, which include the repair of water-damaged structures and contents. It also helps customers avoid biohazard contamination and mold growth. Extreme Carpet & Tile Clean's technicians are certified through the IICRC. The company has completed over 6,100 cleaning, remodeling, and restoration projects.

Rochester, NY 14225Rochester, NY 14225

Website(716) 791-5756

Show Number

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

72 (Best)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: --

850 Saint Paul Street, Suite 13, Rochester, NY 14605
Rochester, NY 14605
  • Smoke & Fire Restoration
  • 24/7
  • Water Damage Repair

FWR Professionals offers emergency repair and restoration services in Rochester. Available 24/7, its experts provide an immediate response to water damage concerns to determine the best course of action and prevent secondary loss. They remove water and moisture, dry the surface, and clean and disinfect the entire property. They also take care of dehumidification, anti-microbial application, and odor removal. Conservation of high-value items, arts, and artifacts are among the other services offered. FWR Professionals has been in business since 2007.

850 Saint Paul Street, Suite 13, Rochester, NY 14605
Rochester, NY 14605

Website(585) 622-4621

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We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

18 (Better)

Score Consistency:

Consistent (Best)

1184 Emerson St Suite 2, Rochester, NY 14606
Rochester, NY 14606
Instagram
  • 24/7

High Quality Restoration is a locally owned and operated business that serves residential and commercial clients in Rochester. It provides a wide range of water damage restoration services that include inspection and damage assessment, water extraction, drying and dehumidification, and carpet cleaning. Additional services offered include tile and grout cleaning, upholstery cleaning, and debris and odor removal. The technicians from the company handle restoration projects regardless of size, bringing more than 15 years of industry experience.

1184 Emerson St Suite 2, Rochester, NY 14606
Rochester, NY 14606

InstagramWebsite(585) 694-9939

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We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

4.8 / 5 ( Best)

Total Reviews:

40 (Best)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

1163 Spencerport Rd, Rochester, NY 14606
Rochester, NY 14606
  • Sewage Damage Cleanup
  • Water Damage Repair
  • Mold Remediation

Jet Dry Cleaning & Restoration has been serving the Rochester community for over two decades. The company's restoration specialists handle various water damage situations, including floods and roof leaks. They determine property damage levels, perform cleanups in affected areas, and remove water using specialized equipment. A business owner works with the team to ensure compliance with applicable standards in every project. Jet Dry Cleaning & Restoration also provides air duct cleaning, mold remediation, and fire and smoke damage restoration services.

1163 Spencerport Rd, Rochester, NY 14606
Rochester, NY 14606

Website(585) 820-6324

Show Number

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

3 (Best)

Average Review Score:

4.8 / 5 ( Best)

Total Reviews:

125 (Best)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

195 Phoenix Street,, Canandaigua, NY 14424
Canandaigua, NY 14424
Instagram
  • 24/7

On The Spot Cleaners is a family-owned and family-operated business that serves residential and commercial clients throughout the Rochester metro. It offers a wide range of services, such as water restoration, mold remediation and removal, and property demolition. Its team of technicians applies an antimicrobial agent and uses a HEPA-filtered vacuum system to clean carpets, venting ducts, and kitchen hoods. On The Spot Cleaners also caters to customers in Livingston, Ontario County, Wayne, and Yate.

195 Phoenix Street,, Canandaigua, NY 14424
Canandaigua, NY 14424

InstagramWebsite(585) 224-6911

Show Number

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

4.8 / 5 ( Best)

Total Reviews:

146 (Best)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

350 East Avenue, Rochester, NY 14604
Rochester, NY 14604
Instagram

PurePro Environmental handles water damage restoration in Rochester. The company offers emergency water restoration for residential and commercial customers, including drying, air duct cleaning, and mold solutions. Using EPA-registered mold disinfectants, technicians at PurePro Environmental solve problems quickly and efficiently to prevent health hazards. The company is licensed in mold assessing and remediation with 40-hour HAZWOPER training. Local technicians respond to calls 24 hours a day, 7 days a week.

350 East Avenue, Rochester, NY 14604
Rochester, NY 14604

InstagramWebsite(585) 333-0745

Show Number

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

1 (Good)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

620 Park Avenue Ste 135, Rochester, NY 14607
Rochester, NY 14607
Instagram
  • Storm Damage Repair
  • Water Damage Repair
  • Smoke & Fire Restoration

Rochester Environmental & Construction Group has been serving both residential and commercial customers from the local metro and its surrounding areas for over two decades. It provides water damage repair and restoration services, as well as sewage back-up removal, ice dam and frozen pipe repair, and flood cleanup services. The company is certified through the IICRC, EPA, and the Building Performance Institute. Rochester Environmental & Construction Group is a member of the Better Contractors Bureau and the Professional Abatement Contractors of New York.

620 Park Avenue Ste 135, Rochester, NY 14607
Rochester, NY 14607

InstagramWebsite(800) 397-7914

Show Number

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

5 (Best)

Average Review Score:

4.8 / 5 ( Best)

Total Reviews:

148 (Best)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

69 Seneca Ave, Rochester, NY 14621
Rochester, NY 14621
Instagram

Rock Emergency Services Inc. is a professional water damage company in Rochester that's been serving commercial and residential property owners for over 10 years. Its employees handle different greywater and blackwater incidents, including basement flooding, ice dams, leaking roof, burst pipes, appliance leakages, toilet overflows, and sewage. They use gas-powered pumps and truck-mounted vacuums to remove standing water. The restoration team also carries out drying and dehumidification and content pack-out and cleaning, followed by structure and content restoration.

69 Seneca Ave, Rochester, NY 14621
Rochester, NY 14621

InstagramWebsite(585) 413-1566

Show Number

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

73 (Best)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A

Helpfulness: A

Detail: --

69 Seneca Ave, Rochester, NY 14621
Rochester, NY 14621
Instagram
  • Water Damage Repair
  • 24/7

Based in Rochester, Rock Environmental is a locally owned business providing water damage restoration services to commercial and residential areas. The company utilizes a high-tech restoration process to protect clients' properties from various issues, such as electrical damage, mold growth, and structural deterioration. This process involves the use of EPA-certified equipment, such as floor mats and air movers, to effectively extract moisture from floorboards. Rock Environmental provides 24-hour services to accommodate emergency restoration requests.

69 Seneca Ave, Rochester, NY 14621
Rochester, NY 14621

InstagramWebsite(585) 340-6799

Show Number

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

4.9 / 5 ( Best)

Total Reviews:

24 (Better)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: --

60 N. Lincoln Rd, E. Rochester, NY 14445
E. Rochester, NY 14445
Instagram
  • 24/7

SERVPRO of East Monroe County is locally owned and operated and handles 24-hour residential and commercial water damage restoration in the Rochester area. Its cleaning professionals use industry-leading equipment during the restoration process. Services involve inspection and damage assessment, water detection and extraction, and dry and dehumidify. The experts use industry-leading cleaning and deodorizing products to sanitize surfaces to prevent mold formation. Other services include sewage cleanup and storm damage restoration.

60 N. Lincoln Rd, E. Rochester, NY 14445
E. Rochester, NY 14445

InstagramWebsite(585) 641-0040

Show Number

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

4.8 / 5 ( Best)

Total Reviews:

71 (Best)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

2635 County Road 22, Canandaigua, NY 14424
Canandaigua, NY 14424
Instagram
  • Mold Remediation
  • Smoke & Fire Restoration
  • Water Damage Repair
  • 24/7

SERVPRO of Victor/Canandaigua is a property restoration contractor that serves Rochester. For damage caused by storms, floods, broken water infrastructure, or equipment in both residential and commercial areas, it offers water damage restoration, mold remediation, cleaning services, and fire damage restoration. Operated by the Necci Family who has been in the restoration and recovery industry for 40 years, the company has kept to the IICRC standards and provides its emergency technicians access to certification programs like fire restoration, water restoration, and carpet and upholstery cleaning.

2635 County Road 22, Canandaigua, NY 14424
Canandaigua, NY 14424

InstagramWebsite(585) 393-0310

Show Number

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

4.8 / 5 ( Best)

Total Reviews:

11 (Better)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: --

3179 Atlantic Ave, Penfield, NY 14526
Penfield, NY 14526
  • 24/7
  • Water Damage Repair

Headquartered in Penfield, Shield Restoration Services is a family-operated and woman-owned business that serves Rochester and the surrounding areas. Included in its range of services is water damage restoration which involves property inspection, water extraction, rebuilding, and cleaning. Its team of restoration specialists also offers mold removal which covers source location and property repairs, and they also offer clean-up and decontamination services, covering unsanitary waste, clutter, and biohazards. Shield Restoration Services also works with home sellers to prepare properties for listing.

3179 Atlantic Ave, Penfield, NY 14526
Penfield, NY 14526

Website(585) 869-9100

Show Number

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

14 (Better)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: B+

Friendliness: A+

Helpfulness: A+

Detail: A+

233 W Commercial St, Rochester, NY
Rochester, NY
Instagram
  • 24/7
  • Water Damage Repair

Struck and Sons is a family-owned and family-operated business that has been serving the Rochester community since 1914. It offers commercial and residential water damage restoration services for issues like broken pipes or leaky roofs. Its team also handles fire and structural damage with a brief assessment of the extent of the issue. The company assists clients with their property improvement needs by providing remodeling services to address damages from ice, wind, mold, and collapse.

233 W Commercial St, Rochester, NY
Rochester, NY

InstagramWebsite(585) 872-1947

Show Number

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

23 (Better)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

Rochester, NYRochester, NY

Ultra Kleen Carpet and Upholstery Cleaning is a water damage restoration and carpet cleaning company serving residential and commercial premises in Rochester and the surrounding areas. For over 25 years, its certified technicians have provided quality water damage restoration for those faced with floods to help mitigate further losses. They also handle carpet and upholstery cleaning and pet odor removal. Additionally, Ultra Kleen Carpet and Upholstery Cleaning offers deodorizing and scotch-guarding services.

Rochester, NYRochester, NY

Website(585) 738-6447

Show Number

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

4.6 / 5 ( Best)

Total Reviews:

16 (Better)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

78 Phaeton Dr, Penfield, NY 14526
Penfield, NY 14526
  • 24/7
  • Water Damage Repair

WetDry Carpet & Restoration is a locally owned and operated carpet cleaning and restoration company that serves homes and businesses in the Rochester area. Its professionals use environmentally friendly technologies to detect and address water damage in residential and commercial properties. Its 24/7 emergency response team is experienced in handling severe and minor water damage caused by natural catastrophes, frozen pipes, leaking roofs, and frozen pipes. WetDry Carpet and Restoration also provides tile and grout cleaning, disinfecting fogging, and upholstery cleaning services.

78 Phaeton Dr, Penfield, NY 14526
Penfield, NY 14526

Website(585) 230-7421

Show Number

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

3 (Best)

Average Review Score:

4.7 / 5 ( Best)

Total Reviews:

20 (Better)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

Frequently Asked Questions:

Q: How bad is water damage to a house?
A:

In some cases, water damage isn't a huge deal. Minor issues, such as a leaky toilet or appliance, can typically be stopped quickly, and damage can be corrected in a matter of hours, provided the leak was caught soon enough. However, when large-scale water damage occurs, the consequences can be detrimental. Leaks that are left untreated, burst pipes or water heaters, natural disasters, and floods can all result in serious damage to the home's structure and may require considerably more money and time to restore.

Q: How long does water damage restoration take?
A:

When it comes to carpet and drywall, homeowners can expect the drying-out process to take a minimum of 72 hours. Once that process is complete, water damage restoration professionals can quickly assess the damage and begin repairs and reconstruction. The amount of time this takes depends on the size of the job, but in most cases, construction on a single room or floor of a home can be completed within one to two weeks.

Q: What is cat 3 water?
A: Category 3 water is water that contains dangerous contaminants, such as heavy metals, pesticides, or toxic organic waste. This type of water can seep into the home through sewer backups or overflows, or as a result of groundwater overflow or natural disasters. Cat 3 water can be extremely hazardous and as such, removal and cleanup must be completed by water damage restoration professionals.

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