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Best Water Damage Restoration Services in Winston Salem

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Restoration Local

Winston Salem, NC
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  • Water Damage Repair
  • Water Extraction
  • Water Restoration

Business Description

Do you have water damage? No matter the cause, our certified experts will remove the water, dry your property, and repair the damage fast. We clean up any type of water damage, including basement flooding, plumbing leaks and malfunctions, sewage backups, sump pump floods and failures, burst water pipes, leaky roofs and windows, overflowing tubs or toilets, and much more. If you have water in your home or business, our local water contractors will restore the damage fast. We even disinfect to prevent mold. Call now for a free estimate from a water damage specialist near you.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
4.5 / 5 (205)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
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911 Restoration of Triad logo
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911 Restoration of Triad

450 W Hanes Mill Road, Winston-Salem, NC 27105
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Business Description

911 Restoration of Triad is a specialist in water damage restoration in Winston Salem, serving home and business owners and property managers throughout the metro area. Its particular areas of experience include extracting still-water from flooded properties, remediating mold, and clearing sewage. Its technicians are qualified to deal with big and small issues, from slab leaks and overflowing appliances to disasters caused by rising water and major storms. 911 Restoration of Triad also restores fire and smoke-damaged properties.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
4.5 / 5 (182)
Facebook
4.5 / 5 (57)
Yelp
1.0 / 5 (1)

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We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
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B.O.R. Restoration logo
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B.O.R. Restoration

265 Eastchester Drive Suite 133 #174, High Point, NC 27262
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  • 24/7

Business Description

B.O.R. Restoration in High Point delivers water damage repair services to residential properties in Winston-Salem and the surrounding communities. Its team of IICRC and ITI-certified technicians is on-call 24 hours a day to respond to various water emergencies, including broken pipes, plumbing system malfunctions, HVAC issues, and flooding. The company also provides professional cleaning for personal items, as well as mold remediation services. Eric Murphy, the owner and operator, has over 15 years of experience in flooring installation and project management.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
HomeAdvisor
5.0 / 5 (6)

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We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
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Camel City Restoration logo
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Camel City Restoration

2495 Armstrong Dr, Winston Salem, NC 27103
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  • 24/7

Business Description

Camel City Restoration is a general contractor that serves residential and commercial clients in Winston Salem and nearby areas. It provides water damage restoration services that include damage assessment, water removal, site clean-up and drying, and storing valuables in a climate-controlled warehouse. The company employs IICRC-certified technicians who have developed relationships with clients through personalized disaster restoration services. Kevin Hair founded this company in 2013. He has a background in underwriting, property claims adjusting, and third-party administration.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Facebook
4.8 / 5 (28)
Google
5.0 / 5 (23)
BuildZoom
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
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Crawford Home Improvements logo
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Crawford Home Improvements

3810 Clemmons Rd, Clemmons, NC 27012
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  • Storm Damage Repair
  • Smoke & Fire Restoration
  • 24/7
  • Water Damage Repair

Business Description

Since 1993, Crawford Home Improvements has been serving the residents of Winston Salem, Greensboro, Lexington, and the surrounding communities. It assists clients with their water damage restoration and repair needs. Its team extracts water from clients' properties, dry affected areas, and eliminate damaged materials. Other services include bathroom and kitchen remodeling, home construction, house painting, and flooring service. Crawford Home Improvements is EPA lead-safe certified and is a member of the National Association of the Remodeling Industry.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6
Google
4.6 / 5 (47)
Facebook
4.4 / 5 (7)
HomeAdvisor
4.3 / 5 (4)

(+1 additional source)

Davie Property Restoration logo
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Davie Property Restoration

Advance, NC 27006
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  • 24/7

Business Description

Davie Property Restoration has been serving the Winston Salem metro and the surrounding communities since 2015. It deals with water damages caused by floods, bursting pipes, and overflowing riverbanks. The company performs cleanup services using dehumidifiers, box fans, and other equipment to dry out the affected areas. Its IICRC-certified technicians also offer fire damage restoration, mold remediation, biohazard cleanup, and interior and exterior painting services. Roger, the company's owner, worked for other large franchise restoration companies for 10 years.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (6)
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
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Emergency Restoration  Xperts logo
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Emergency Restoration  Xperts

742 Park Lawn Ct, Unit B, Kernersville, NC 27284
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  • 24/7
  • Water Damage Repair

Business Description

Established in 2013, Emergency Restoration Xperts services residential and commercial clients in Winston Salem. It provides emergency relief to people who are dealing with water damage or flooding. Its technicians help dry and disinfect homes or buildings that have been affected by broken pipes, clogged drains, or heavy rains. They also monitor the drying process and use specialized equipment like moisture meters, humidity meters, and thermal imaging to create documentations. Additional services include content restoration, mold remediation, and repairs.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Facebook
4.2 / 5 (71)
Google
4.2 / 5 (31)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
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First Restoration America logo
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First Restoration America

Winston Salem, NC
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  • Mold Remediation
  • Water Damage Repair
  • 24/7
  • Smoke & Fire Restoration

Business Description

First Restoration America provides disaster recovery and property cleaning services to owners of residential and commercial properties in Winston Salem and the surrounding areas. The company's water and flood damage restoration services include water extraction, complete structural drying, mold control and removal, and anti-microbial application. Its professionals handle water-related problems, such as burst pipes, flash floods, and clogged drains. In addition, the business provides fire damage restoration, immediate board-up services, and acidic smoke and soot removal.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.6 / 5 (49)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
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First Restoration Services logo
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First Restoration Services

173 Rutledge Rd., Winston Salem, NC 28732
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  • Water Damage Repair

Business Description

First Restoration Services is a family-owned company that assists residents in Winston Salem and nearby areas. The disaster restoration specialist handles water-damaged properties, whether the cause was flooding, appliance malfunction, broken pipes, or sewage overflow. The business's restoration process involves moisture inspection and water extraction. Its technicians also dry salvageable contents and structural materials such as documents and hardwood floors. First Restoration Services has completed over 15,000 jobs throughout its more than three decades of operating.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.9 / 5 (75)
Angi
4.3 / 5 (20)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
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Metrolina Restoration logo
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Metrolina Restoration

1806 Lane Street, Kannapolis, NC 28083
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  • Water Damage Repair
  • 24/7

Business Description

Metrolina Restoration is a disaster recovery and property cleaning company providing solutions for residential and commercial properties in Winston Salem. Its team of technicians has over 20 years of experience handling fire, mold, and water damage restoration services. In case of a burst pipe, overflow, or leak, they conduct immediate water extraction, drying, and restoration procedures to bring belongings to their original condition. This IICRC-certified company uses Matterport Technology for the affected areas to speed up the restoration process.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (71)
Facebook
4.7 / 5 (12)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
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Detail
––
Restoration 1 of Winston-Salem logo
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Restoration 1 of Winston-Salem

2505 Viceroy Dr Ste N3, Winston Salem, NC 27103
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Business Description

Restoration 1 of Winston-Salem has provided residential and commercial clients with water, fire, and mold damage restoration services since 2017. This veteran-owned water damage company in Winston-Salem provides round-the-clock service by certified, experienced professionals, addressing problems caused by such issues as leaks, flooding, and sewer backups. The team thoroughly dries out the affected area, removes materials that are not salvageable, cleans and dehumidifies the space, and repairs the damages. If mold is an issue, this firm uses state-of-the-art techniques to eliminate it and prevent a recurrence. The company also restores homes damaged by fire and smoke. Other services include odor removal and cleanups of biohazards and crime scenes.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
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Service Team of Professionals logo
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Service Team of Professionals

4447A Wallburg Rd, Winston Salem, NC 27107
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Business Description

Service Team of Professionals has handled residential and commercial water damage repair in Winston-Salem for over 40 years. Crews are available 24/7 to address water damage from storms, sewage backups, and broken water pipes. Using submersible pumps and professional extraction equipment, the team removes the water and sets up fans and dehumidifiers to dry out the area. Technicians perform an inspection to determine the extent of damage to carpet, drywall, and other components to recommend if removal or replacement is necessary. Service Team of Professionals also offers mold inspection and remediation as well as cleaning and restoration due to smoke and fire damage.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (102)
Yelp
5.0 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
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Detail
Servpro of Lexington / Thomasville logo
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Servpro of Lexington / Thomasville

930 S Salisbury St, Lexington, NC 27292
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  • 24/7
  • Water Damage Repair

Business Description

SERVPRO of Lexington / Thomasville provides damage restoration assistance to residents in Winston-Salem. One of the services it offers is water damage restoration. The process involves damage assessments, water removal and extraction, and drying and dehumidification. Its crew also deodorizes properties using fogging equipment and industrial-grade scrubbers. SERVPRO of Lexington / Thomasville has technicians and office staff comprising an operations manager, marketing and sales managers, and office manager who are certified by the IICRC.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.5 / 5 (31)
Facebook
4.6 / 5 (9)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Steam Point logo
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Steam Point

Winston Salem, NC
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  • Carpet Cleaning
  • Structural Drying
  • Upholstery Cleaning
  • 24/7
  • Water Damage Repair

Business Description

Steam Point is a restoration, repair, and cleaning company that serves clients in the Winston Salem area. It provides water damage restoration services to keep customers safe and to prevent possible loss or property destruction. It uses eco-friendly cleaning supplies and commercial-grade tools to extract water from clients' properties and remove moisture from structures. It also removes and replaces carpets and other floorings when necessary. Steam Point has been in the industry for over 21 years.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (41)
Facebook
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Superior Emergency Restoration logo
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Superior Emergency Restoration

Cornelius, NC
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  • 24/7
  • Water Damage Repair
  • Mold Remediation

Business Description

Superior Emergency Restoration provides comprehensive restoration services to home and business owners in and around Winston Salem. The family-owned and family-operated business has over 40 years of combined hands-on experience in damage restoration, providing services such as cleanup, drying, and extraction of excess water caused by storms, malfunctioning appliances, and faulty plumbing. Its technicians use industry-standard machinery and equipment to mitigate water-related damages to avoid mold and mildew growth. Locally owned and operated, Superior Emergency Restoration responds to emergencies 24/7.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Yelp
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
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Back to Providers

Frequently Asked Questions

What do I do after my home has been damaged by water?

In most cases, after your home has been damaged by water, the first thing you should do is attempt to remove as much water as possible by using a mop, wet/dry vac and dehumidifier, and opening windows. The next step is to document any damage with photos, videos and notes. Next, it’s time to call your insurance company. Repairs for some kinds of water damage may be covered by your homeowners’ insurance policy, so filing a claim as soon as possible is imperative. Damage from melting snow or burst pipes, for example, may be covered, while flooding may not, but you won’t know for sure without reviewing plan documents with an insurance agent. Depending on the extent of damage, contacting a water damage restoration company may also be required.

Can I repair my water damaged furniture?

That depends on both the kind of furniture and the extent of the damage. Furniture made from plastic or metal may be easily salvageable, while wood furniture can be more problematic. In general, everything with upholstery should be thrown away, including couches, chairs, and mattresses. For sentimental or valuable pieces that aren’t severely damaged, it may be possible to remove upholstery and padding and have it redone. A professional is recommended to ensure furniture is repaired and appropriately preserved.

How do I get rid of carpet odor from water damage?

Mold is a serious issue that is, unfortunately, quite common after water damage. Treating mold isn’t negotiable. If it’s present, it needs to be addressed as soon as possible. First, dry all areas and remove any items that have traces of mold. If you think there’s a possibility that mold may be in the walls or floors, a professional water damage restoration company is likely necessary.

How do I fix a water damaged wood floor?

Standing water can permanently damage wood floors, so acting fast is essential. Dry all affected areas and remove signs of mold as soon as possible, using tools such as squeegees, mops, and shop vacuums. First, remove all surface water and use a cleaning solution to thoroughly clean boards. Remove any signs of mold, mop up all remaining water, and keep the area thoroughly vented until floors are completely dry. Sanding and refinishing may be required. If the damage appears to be severe, floors can’t be adequately dried using tools available at home, or there are signs of significant corrosion, contact a water damage restoration company.

Does homeowners insurance cover water damage?

In many cases, insurance does cover water damage. This generally applies to incidental water damage, such as flooding from burst pipes. However, certain kinds of water damage likely won’t be covered, which is particularly true for flooding in areas that require separate flood insurance. Always check with your insurance company about policy details before filing a claim.

What is contents restoration?

Contents restoration is very similar to personal property restoration. However, contents restoration is a term that’s used to refer to restoration in a place of business. Depending on the service and any applicable insurance policies, contents restoration might cover items such as office furniture, equipment, and inventory. Items may need to be removed and cataloged before being brought to an off-site restoration location. Typically, the goal is to clean and restore the items so they don’t look or smell damaged.

What type of water damage is covered by homeowners insurance?

While every insurance policy is different, it's usually safe to assume that a homeowners insurance policy will cover sudden and accidental damage that's the result of a plumbing malfunction, such as a ruptured water heater or a burst pipe. Depending on the insurance company and coverage amounts included in the policy, the entire cost of water cleanup and restoration may be covered, or the insurance provider may only help with some of the repairs, such as damp or moldy drywall or ceilings.

Of course, there are many variables involved, and often, many cases in which insurance companies do not cover water damage. For example, if an appliance has been leaking for some time and the homeowner hasn't taken necessary precautions, insurance companies typically aren't willing to cover the cost of water damage that results from a leak. Additionally, most insurance policies don't automatically include coverage for flood damage; however, flood insurance can often be purchased as a supplement to homeowners policies.

Does renters insurance cover water damage?

Just as with homeowners insurance, renters insurance policies vary from provider to provider. While some do include coverage for leaks due to frozen or broken pipes that occur suddenly and accidentally, many policies are quite basic and only cover the cost of personal property lost in a burglary. It's important for renters to take the time to understand what's covered by their insurance, and if their policy doesn't cover water damage, they may want to consider shopping around for supplemental coverage.

In some cases, the property owner's insurance may cover some damages to renters' personal effects in the event of a plumbing emergency or natural disaster. Renters should inquire with their landlord about what exactly their property policy covers to determine if they should purchase additional insurance in case of an unexpected emergency that results in water damage.

What is water mitigation?

Water damage mitigation is the term used to describe actions that may be taken to prevent excessive damage to property and belongings when water-related emergencies occur. It often includes:

  • Removing damaged property, including drywall and flooring
  • Extracting water and drying surfaces
  • Monitoring structural integrity, and taking precautions to prevent further damage, such as laying sandbags outside the home, tarping buildings, and boarding up windows

Water damage restoration is the process that occurs after water has been cleaned up and damages have been assessed. It includes tasks like repairing or replacing drywall and floors, eliminating mold, and testing the air for humidity to ensure no further damage will occur.


Does a home warranty cover water damage?

It depends on the cause. Some scenarios that might be covered by a home warranty include:

  • An appliance, such as the dishwasher or refrigerator, is faulty or wears out before the warranty expires
  • The plumbing wasn't installed correctly and leaks or bursts as a result
  • The roof leaks as a result of wear and tear while under warranty

Will Sheetrock dry out?

While Sheetrock, or drywall, with minor water damage may dry out, in most cases, drywall that's been water-damaged quickly becomes unusable. Once it becomes wet, it softens and its structural integrity may be compromised. Even after drying out, previously damp drywall can have hidden mold growth inside. After drywall gets wet, a water damage restoration pro can assess the damage and recommend the best course of action.

How do I check for water damage?

There are several signs you can watch for in the home to determine if water damage may be present. This includes:

  • Water rings on the ceiling
  • Soft spots on the floor
  • Tile, laminate, wood floors, or countertops that are cracking or warped
  • Warping or discoloration around pipes
  • Rust on the hot water heater or any of the pipes/plumbing throughout the home
  • A moldy or mildewy smell

What is cat 3 water?

Category 3 water is water that contains dangerous contaminants, such as heavy metals, pesticides, or toxic organic waste. This type of water can seep into the home through sewer backups or overflows, or as a result of groundwater overflow or natural disasters. Cat 3 water can be extremely hazardous and as such, removal and cleanup must be completed by water damage restoration professionals.

How long does water damage restoration take?

When it comes to carpet and drywall, homeowners can expect the drying-out process to take a minimum of 72 hours. Once that process is complete, water damage restoration professionals can quickly assess the damage and begin repairs and reconstruction. The amount of time this takes depends on the size of the job, but in most cases, construction on a single room or floor of a home can be completed within one to two weeks.

How bad is water damage to a house?

In some cases, water damage isn't a huge deal. Minor issues, such as a leaky toilet or appliance, can typically be stopped quickly, and damage can be corrected in a matter of hours, provided the leak was caught soon enough. However, when large-scale water damage occurs, the consequences can be detrimental. Leaks that are left untreated, burst pipes or water heaters, natural disasters, and floods can all result in serious damage to the home's structure and may require considerably more money and time to restore.

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