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2024

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Best Water Damage Restoration Services in Winston Salem

Our Recommended Top 16

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls

Our goal is to connect people with the best local professionals. We scored Winston Salem Water Damage Restoration Services on more than 25 variables across five categories, and analyzed the results to give you a hand-picked list of the best.

73

Reviewed

50

Curated

16

Top Picks

Learn about our selection process.

Providers

featured provider = Featured Provider

Website
Winston Salem, NC
  • Water Damage Repair
  • Water Restoration
  • Water Extraction

Why choose this provider?

Do you have water damage? No matter the cause, our certified experts will remove the water, dry your property, and repair the damage fast. We clean up any type of water damage, including basement flooding, plumbing leaks and malfunctions, sewage backups, sump pump floods and failures, burst water pipes, leaky roofs and windows, overflowing tubs or toilets, and much more. If you have water in your home or business, our local water contractors will restore the damage fast. We even disinfect to prevent mold. Call now for a free estimate from a water damage specialist near you.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Free Quotes and Estimates

Winston Salem, NC

Why choose this provider?

Need help contacting a Water Damage Restoration Service in Winston Salem? Call our Concierge team at 848-Book-Pro (848-266-5776 from 6 am - 4 pm PT | Mon - Fri). They are standing by to help you get the service you need.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Free booking service | Call 848.Book.Pro!

Website
Winston Salem, NC
  • Carpet Cleaning
  • Structural Drying
  • Upholstery Cleaning
  • 24/7
  • Water Damage Repair

Why choose this provider?

Steam Point is a restoration, repair, and cleaning company that serves clients in the Winston Salem area. It provides water damage restoration services to keep customers safe and to prevent possible loss or property destruction. It uses eco-friendly cleaning supplies and commercial-grade tools to extract water from clients' properties and remove moisture from structures. It also removes and replaces carpets and other floorings when necessary. Steam Point has been in the industry for over 21 years.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (41)
Facebook
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
173 Rutledge Rd., Winston Salem, NC 28732
  • Water Damage Repair

Why choose this provider?

First Restoration Services is a family-owned company that assists residents in Winston Salem and nearby areas. The disaster restoration specialist handles water-damaged properties, whether the cause was flooding, appliance malfunction, broken pipes, or sewage overflow. The business's restoration process involves moisture inspection and water extraction. Its technicians also dry salvageable contents and structural materials such as documents and hardwood floors. First Restoration Services has completed over 15,000 jobs throughout its more than three decades of operating.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
450 W Hanes Mill Road, Winston-Salem, NC 27105

Why choose this provider?

911 Restoration of Triad is a specialist in water damage restoration in Winston Salem, serving home and business owners and property managers throughout the metro area. Its particular areas of experience include extracting still-water from flooded properties, remediating mold, and clearing sewage. Its technicians are qualified to deal with big and small issues, from slab leaks and overflowing appliances to disasters caused by rising water and major storms. 911 Restoration of Triad also restores fire and smoke-damaged properties.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
265 Eastchester Drive Suite 133 #174, High Point, NC 27262
  • 24/7

Why choose this provider?

B.O.R. Restoration in High Point delivers water damage repair services to residential properties in Winston-Salem and the surrounding communities. Its team of IICRC and ITI-certified technicians is on-call 24 hours a day to respond to various water emergencies, including broken pipes, plumbing system malfunctions, HVAC issues, and flooding. The company also provides professional cleaning for personal items, as well as mold remediation services. Eric Murphy, the owner and operator, has over 15 years of experience in flooring installation and project management.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
HomeAdvisor
5.0 / 5 (6)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
4447A Wallburg Rd, Winston Salem, NC 27107

Why choose this provider?

Service Team of Professionals has handled residential and commercial water damage repair in Winston-Salem for over 40 years. Crews are available 24/7 to address water damage from storms, sewage backups, and broken water pipes. Using submersible pumps and professional extraction equipment, the team removes the water and sets up fans and dehumidifiers to dry out the area. Technicians perform an inspection to determine the extent of damage to carpet, drywall, and other components to recommend if removal or replacement is necessary. Service Team of Professionals also offers mold inspection and remediation as well as cleaning and restoration due to smoke and fire damage.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (102)
Yelp
5.0 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
2505 Viceroy Dr Ste N3, Winston Salem, NC 27103

Why choose this provider?

Restoration 1 of Winston-Salem has provided residential and commercial clients with water, fire, and mold damage restoration services since 2017. This veteran-owned water damage company in Winston-Salem provides round-the-clock service by certified, experienced professionals, addressing problems caused by such issues as leaks, flooding, and sewer backups. The team thoroughly dries out the affected area, removes materials that are not salvageable, cleans and dehumidifies the space, and repairs the damages. If mold is an issue, this firm uses state-of-the-art techniques to eliminate it and prevent a recurrence. The company also restores homes damaged by fire and smoke. Other services include odor removal and cleanups of biohazards and crime scenes.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Yelp
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
2495 Armstrong Dr, Winston Salem, NC 27103
  • 24/7

Why choose this provider?

Camel City Restoration is a general contractor that serves residential and commercial clients in Winston Salem and nearby areas. It provides water damage restoration services that include damage assessment, water removal, site clean-up and drying, and storing valuables in a climate-controlled warehouse. The company employs IICRC-certified technicians who have developed relationships with clients through personalized disaster restoration services. Kevin Hair founded this company in 2013. He has a background in underwriting, property claims adjusting, and third-party administration.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (35)
Facebook
4.8 / 5 (29)
BuildZoom
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
930 S Salisbury St, Lexington, NC 27292
  • 24/7
  • Water Damage Repair

Why choose this provider?

SERVPRO of Lexington / Thomasville provides damage restoration assistance to residents in Winston-Salem. One of the services it offers is water damage restoration. The process involves damage assessments, water removal and extraction, and drying and dehumidification. Its crew also deodorizes properties using fogging equipment and industrial-grade scrubbers. SERVPRO of Lexington / Thomasville has technicians and office staff comprising an operations manager, marketing and sales managers, and office manager who are certified by the IICRC.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.5 / 5 (33)
Facebook
4.6 / 5 (9)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
3810 Clemmons Rd, Clemmons, NC 27012
  • Storm Damage Repair
  • Smoke & Fire Restoration
  • 24/7
  • Water Damage Repair

Why choose this provider?

Since 1993, Crawford Home Improvements has been serving the residents of Winston Salem, Greensboro, Lexington, and the surrounding communities. It assists clients with their water damage restoration and repair needs. Its team extracts water from clients' properties, dry affected areas, and eliminate damaged materials. Other services include bathroom and kitchen remodeling, home construction, house painting, and flooring service. Crawford Home Improvements is EPA lead-safe certified and is a member of the National Association of the Remodeling Industry.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.6 / 5 (57)
Facebook
4.5 / 5 (13)
HomeAdvisor
4.5 / 5 (4)

(+1 additional source)

Website
Winston Salem, NC
  • Mold Remediation
  • Water Damage Repair
  • 24/7
  • Smoke & Fire Restoration

Why choose this provider?

First Restoration America provides disaster recovery and property cleaning services to owners of residential and commercial properties in Winston Salem and the surrounding areas. The company's water and flood damage restoration services include water extraction, complete structural drying, mold control and removal, and anti-microbial application. Its professionals handle water-related problems, such as burst pipes, flash floods, and clogged drains. In addition, the business provides fire damage restoration, immediate board-up services, and acidic smoke and soot removal.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1806 Lane Street, Kannapolis, NC 28083
  • Water Damage Repair
  • 24/7

Why choose this provider?

Metrolina Restoration is a disaster recovery and property cleaning company providing solutions for residential and commercial properties in Winston Salem. Its team of technicians has over 20 years of experience handling fire, mold, and water damage restoration services. In case of a burst pipe, overflow, or leak, they conduct immediate water extraction, drying, and restoration procedures to bring belongings to their original condition. This IICRC-certified company uses Matterport Technology for the affected areas to speed up the restoration process.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (97)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
Advance, NC 27006
  • 24/7

Why choose this provider?

Davie Property Restoration has been serving the Winston Salem metro and the surrounding communities since 2015. It deals with water damages caused by floods, bursting pipes, and overflowing riverbanks. The company performs cleanup services using dehumidifiers, box fans, and other equipment to dry out the affected areas. Its IICRC-certified technicians also offer fire damage restoration, mold remediation, biohazard cleanup, and interior and exterior painting services. Roger, the company's owner, worked for other large franchise restoration companies for 10 years.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Cornelius, NC
  • 24/7
  • Water Damage Repair
  • Mold Remediation

Why choose this provider?

Superior Emergency Restoration provides comprehensive restoration services to home and business owners in and around Winston Salem. The family-owned and family-operated business has over 40 years of combined hands-on experience in damage restoration, providing services such as cleanup, drying, and extraction of excess water caused by storms, malfunctioning appliances, and faulty plumbing. Its technicians use industry-standard machinery and equipment to mitigate water-related damages to avoid mold and mildew growth. Locally owned and operated, Superior Emergency Restoration responds to emergencies 24/7.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Yelp
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
742 Park Lawn Ct, Unit B, Kernersville, NC 27284
  • 24/7
  • Water Damage Repair

Why choose this provider?

Established in 2013, Emergency Restoration Xperts services residential and commercial clients in Winston Salem. It provides emergency relief to people who are dealing with water damage or flooding. Its technicians help dry and disinfect homes or buildings that have been affected by broken pipes, clogged drains, or heavy rains. They also monitor the drying process and use specialized equipment like moisture meters, humidity meters, and thermal imaging to create documentations. Additional services include content restoration, mold remediation, and repairs.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3
Facebook
4.2 / 5 (110)
Google
4.6 / 5 (100)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Frequently Asked Questions

  • What do I do after my home has been damaged by water?

    In most cases, after your home has been damaged by water, the first thing you should do is attempt to remove as much water as possible by using a mop, wet/dry vac and dehumidifier, and opening windows. The next step is to document any damage with photos, videos and notes. Next, it’s time to call your insurance company. Repairs for some kinds of water damage may be covered by your homeowners’ insurance policy, so filing a claim as soon as possible is imperative. Damage from melting snow or burst pipes, for example, may be covered, while flooding may not, but you won’t know for sure without reviewing plan documents with an insurance agent. Depending on the extent of damage, contacting a water damage restoration company may also be required.

  • Can I repair my water damaged furniture?

    That depends on both the kind of furniture and the extent of the damage. Furniture made from plastic or metal may be easily salvageable, while wood furniture can be more problematic. In general, everything with upholstery should be thrown away, including couches, chairs, and mattresses. For sentimental or valuable pieces that aren’t severely damaged, it may be possible to remove upholstery and padding and have it redone. A professional is recommended to ensure furniture is repaired and appropriately preserved.

  • How do I get rid of carpet odor from water damage?

    Mold is a serious issue that is, unfortunately, quite common after water damage. Treating mold isn’t negotiable. If it’s present, it needs to be addressed as soon as possible. First, dry all areas and remove any items that have traces of mold. If you think there’s a possibility that mold may be in the walls or floors, a professional water damage restoration company is likely necessary.

  • How do I fix a water damaged wood floor?

    Standing water can permanently damage wood floors, so acting fast is essential. Dry all affected areas and remove signs of mold as soon as possible, using tools such as squeegees, mops, and shop vacuums. First, remove all surface water and use a cleaning solution to thoroughly clean boards. Remove any signs of mold, mop up all remaining water, and keep the area thoroughly vented until floors are completely dry. Sanding and refinishing may be required. If the damage appears to be severe, floors can’t be adequately dried using tools available at home, or there are signs of significant corrosion, contact a water damage restoration company.

  • Does homeowners insurance cover water damage?

    In many cases, insurance does cover water damage. This generally applies to incidental water damage, such as flooding from burst pipes. However, certain kinds of water damage likely won’t be covered, which is particularly true for flooding in areas that require separate flood insurance. Always check with your insurance company about policy details before filing a claim.

  • What is contents restoration?

    Contents restoration is very similar to personal property restoration. However, contents restoration is a term that’s used to refer to restoration in a place of business. Depending on the service and any applicable insurance policies, contents restoration might cover items such as office furniture, equipment, and inventory. Items may need to be removed and cataloged before being brought to an off-site restoration location. Typically, the goal is to clean and restore the items so they don’t look or smell damaged.

  • What type of water damage is covered by homeowners insurance?

    While every insurance policy is different, it's usually safe to assume that a homeowners insurance policy will cover sudden and accidental damage that's the result of a plumbing malfunction, such as a ruptured water heater or a burst pipe. Depending on the insurance company and coverage amounts included in the policy, the entire cost of water cleanup and restoration may be covered, or the insurance provider may only help with some of the repairs, such as damp or moldy drywall or ceilings.

    Of course, there are many variables involved, and often, many cases in which insurance companies do not cover water damage. For example, if an appliance has been leaking for some time and the homeowner hasn't taken necessary precautions, insurance companies typically aren't willing to cover the cost of water damage that results from a leak. Additionally, most insurance policies don't automatically include coverage for flood damage; however, flood insurance can often be purchased as a supplement to homeowners policies.

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