Expertise.com

Best Water Damage Restoration Services in Charlotte

2024

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls
Water Damage Restoration Services FAQs 〉

Last updated:

Website
2905 Westinghouse Blvd. #800, Charlotte, NC 28273
  • Storm Damage Repair
  • 24/7
  • Water Damage Repair
  • Mold Remediation

Why choose this provider?

United Water Restoration Group of Charlotte helps clients in the metro and nearby areas restore their water damaged properties to their pre-loss condition. Its IICRC-certified technicians, who have over 40 years of combined industry experience, perform water damage assessment, water extraction, and drying and dehumidification. They use modern equipment such as air movers, industrial dehumidifiers, and the Injectidry System to dry out walls, floors, and cabinets. To sanitize and sterilize surfaces, they utilize hydroxyl generators or fogging machines that contain antimicrobial agents.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.1
Google
4.0 / 5 (136)
Facebook
5.0 / 5 (12)
Yelp
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Call for pricing

Charlotte, NC

Why choose this provider?

Need help contacting a Water Damage Restoration Service in Charlotte? Call our Concierge team at 848-Book-Pro (848-266-5776 from 6 am - 4 pm PT | Mon - Fri). They are standing by to help you get the service you need.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Free booking service | Call 848.Book.Pro!

Website
5521 Cannon Dr Ste 104, Monroe, NC 28110

Why choose this provider?

Restoration 1 of Greater Charlotte offers residential and commercial water damage repair and restoration. It provides the services necessary to restore property damaged by leaky pipes, burst sewer lines, storms, and flood damage. The company handles everything from water extraction and dehumidification to sewage cleanup and sterilization. Its team of contractors works to repair and rebuild structural damage, including ceilings, walls, and flooring. Restoration 1 of Greater Charlotte also handles mold remediation, odor removal, and biohazard cleanup services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (9)
Yelp
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
12245 Nations Ford Rd Ste 403, Pineville, NC 28134

Why choose this provider?

Remedics Restoration Carolinas provides residential and commercial water damage repair and restoration services in the Charlotte metro area. Its team of experienced technicians helps to repair property damages caused by burst pipes, slab leaks, toilet overflows, storms, and floods. It handles everything from standing water extraction and dehumidification of structure and contents to sewage cleanup and the repair and restoration of flooring, ceilings, and walls. The company also offers mold remediation, odor removal, and air quality testing.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6
Google
4.7 / 5 (35)
Angi
4.4 / 5 (22)
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
756 Tyvola Rd Ste 105, Charlotte, NC 28217

Why choose this provider?

City Wide Maintenance manages water damage restoration in Charlotte. The company primarily services commercial buildings such as office buildings, auto dealerships, daycare centers, manufacturing plants, banks, churches, and medical facilities. It helps clients restore property damaged by broken pipes, toilet overflows, and storms. City Wide handles all aspects of the restoration process, including water extraction, dehumidification, pipe repair, cleanup services, carpet drying and cleaning, and deodorization. It also offers janitorial services and supplies, disinfecting services, and more than 20 other commercial maintenance solutions.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
HomeAdvisor
4.8 / 5 (53)
Google
2.8 / 5 (9)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
123 Berry St, Statesville, NC 28677
  • 24/7

Why choose this provider?

911 Restoration of Iredell County caters to homeowners and commercial property owners in Gastonia. When disasters like storms, flooding, or burst pipes strike, its team of IICRC-certified technicians responds to remediate the damages and help disaster victims get a fresh start. In addition to water damage restoration, the company handles mold removal and fire damage repair. Franchise owner Rick Goss has been in the service industry for over two decades. Rick supports Fellow Countrymen, a cause that aims to help Marines cope with PTSD.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (35)
Facebook
5.0 / 5 (1)
Yelp
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
Charlotte, NC

Why choose this provider?

911 Restoration is a locally owned company that serves residential and commercial clients in Charlotte and its surrounding areas. Its technicians specialize in water damage restoration, including carpet water removal, sewage spill cleanup, ceiling leak, frozen pipe, backflow pipe burst, and flood repairs. They also provide mold remediation services, including inspection, testing, sampling, air filtering, dehumidification, and disinfection. The company's other services include soot removal, disaster cleanup, emergency, fire damage, smoke, and complete home restoration.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (86)
Angi
4.9 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
3501 Asbury Avenue, Charlotte, NC 28206

Why choose this provider?

AFTERDISASTER-Metrolina is a disaster restoration company in Charlotte. The company's current President is C. Claude Dawson, and he is also serving as the Chief Executive Officer. Their goal is to provide full services to their customers from the beginning of the restoration up to the end. The team of experts offers emergency services to residential and commercial owners round the clock. Some of the provided services of the IICRC Certified professionals include fire damage repair, water damage restoration, mold remediation, and sewage cleanup.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
3.8
Google
4.0 / 5 (30)
Yelp
3.0 / 5 (6)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
Indian Trail, NC 28079
  • Mold Remediation

Why choose this provider?

Rytech Restoration of Charlotte NC provides its services to clients throughout the metro and the surrounding areas. It helps restore clients' properties to their pre-damaged conditions through various water damage repair services, including humidity control, structural drying, water removal, and moisture detection. It also cleans up raw sewage and flood damage. In addition, the company eliminates and prevents mold infestations on residential and commercial properties. Its team is available 24/7 to respond to emergency requests.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
3415 Westinghouse Blvd Suite 11, Charlotte, NC 28273
  • 24/7

Why choose this provider?

Three South Restoration is a full-service company operating in Charlotte. Bringing over 15 years of experience in construction and business fields, it provides 24/7 water damage restoration and cleanup services to homes and businesses. Its professionals address issues like flooding, mold, heavy rain, frozen pipes, and plumbing problems. They conduct carpet cleaning and hardwood floor repair as part of the rebuild and reconstruction of the property. The business also accommodates sewage damage removal needs and construction projects.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (34)
Yelp
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
4205 Pleasant Road, Fort Mill, SC 29708
  • Storm Damage Repair
  • 24/7
  • Water Damage Repair

Why choose this provider?

Contents Mobile Restoration is a family-owned and family-operated business that serves the Charlotte area. It has been in the industry for over 30 years, restoring damages caused by water, fire, and smoke. Its water damage cases result from natural disasters or bursts and leaky pipes. It provides cleanup and repair services to recover exposed materials and ensures that the property and its contents are restored to its pre-loss condition. The IICRC-certified business also handles odor removal and photo restoration.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6
Google
4.7 / 5 (35)
Facebook
3.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.3
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
1694 Mount Zion Church Rd, Iron Station, NC 28080
  • Storm Damage Repair
  • Water Damage Repair
  • Smoke & Fire Restoration
  • Mold Remediation

Why choose this provider?

Advanced Ventilation Solutions offers a full range of disaster restorations for home and business owners in and around Charlotte. Its team handles water damage as a result of broken pipes or flood damage from storms. The professionals use industry-standard machinery and tools to quickly extract water from the premises and ensure surfaces are dried out before returning the property to its previous state. The company also offers crawl space drainage, mold remediation, and repair; basement waterproofing; and indoor air quality services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Yelp
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
8640 University City Blvd Ste A3 # 147, Charlotte, NC 28213
  • Smoke & Fire Restoration
  • Water Damage Repair

Why choose this provider?

Best Cleanup is a locally owned and operated business that serves the Charlotte community. Its technicians carry over 40 years of combined experience, providing residential and commercial restoration services. They specialize in repairing water damage that can compromise the structural integrity and hygiene of the home and business. They assist in fixing damages caused by various factors, including ruptured pipes and flash flooding. They also handle fire and smoke damage restoration, in addition to mold remediation and home cleaning. Best Cleanup is an IICRC-certified firm.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Facebook
4.8 / 5 (18)
Google
5.0 / 5 (16)
Angi
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
3747 Matthews Indian Trail Rd Ste 700, Matthews, NC 28104
  • Carpet Cleaning
  • 24/7

Why choose this provider?

White Knight Steamer is a family-owned and family-operated business that serves residential and commercial clients in Charlotte. It provides water damage restoration services such as carpet cleaning, area rug cleaning, upholstery cleaning, and tile and grout cleaning. Its IICRC-certified technicians use extraction units, wet vacuum cleaners, and fans to remove standing water and dehumidify damaged areas. They can also document the restoration of a client's property and contents to their normal conditions. White Knight Steamer was established in 1996.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (43)
Yelp
5.0 / 5 (41)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
216 W North Main St Ste 350, Waxhaw, NC 28173
  • 24/7

Why choose this provider?

24-7 Aquadry is a family-owned disaster restoration company that serves residential and commercial clients in Charlotte and the surrounding areas. It provides a wide range of water damage restoration services, including water extraction, dehumidification, dry out, cleanup, and sterilization of all damaged areas. In addition to mold remediation and sewage cleanup, its IICRC-certified technicians also restore damaged flooring, walls, ceiling, and furniture. 24-7 Aquadry has more than 17 years of experience in the disaster restoration industry.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (18)
Yelp
5.0 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.5
Responsiveness
Friendliness
Helpfulness
Detail

Website
3605 Latrobe Dr Ste H, Charlotte, NC 28211
  • 24/7

Why choose this provider?

Rumsey Construction & Restoration is a family-owned and family-operated service that caters to residents of Charlotte and neighboring communities. Its technicians handle both appointed inspections and 24/7 emergency water restoration. They extract standing water, dehumidify the affected areas, and sterilize all contaminated tiles and walls. They also remove debris and repair all broken parts of the house, from the ceiling to the floorboards. Rumsey Construction & Restoration also provides emergency repairs for houses affected by fires, storms, and molds.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3
Yelp
4.0 / 5 (22)
Facebook
5.0 / 5 (9)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
7929 Statesville Rd, Charlotte, NC 28269
  • 24/7

Why choose this provider?

Emergency Restoration Xperts is a family-owned business that serves Charlotte and the surrounding areas. Its crew of IICRC-certified technicians offers a number of services, including water damage restoration. They save drywall, floors, and carpets in the process while managing the environment to prevent mold growth. They also handle the removal and disposal of damaged materials. Emergency Restoration Xperts, which was established in 2013, gives back to its community through its partnerships with organizations such as The Abandon Project.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Google
4.1 / 5 (127)
Yelp
4.0 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
2128 Remount Rd Ste B, Charlotte, NC 28208
  • Smoke & Fire Restoration
  • Mold Remediation
  • 24/7
  • Water Damage Repair

Why choose this provider?

24/7 Water Damage Charlotte is a team of technicians that serves clients across the metro. It helps clients handle water damage through property restoration solutions, including damage inspection, water removal, site drying, and area disinfection. The team has experience dealing with water damage from storms and sewage backup. It also offers mold remediation services, including mold containment and removal. The team's other restoration solutions address fire damage. 24/7 Water Damage Charlotte is a family-owned company. Its staff has 25 years of combined experience.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Yelp
4.0 / 5 (22)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
920 Crafters Ln, Pineville, NC 28134
  • 24/7
  • Mold Remediation

Why choose this provider?

RestoPros is a restoration company providing mitigation solutions to the Charlotte metro. It offers mold remediation and restoration services following fires and water incursions. Its certified technicians bring properties back to their pre-loss condition by conducting a clean-up process that involves a damage assessment, water extraction, drying, cleaning, and restoration. Each project is deemed completed after a final evaluation and documentation. RestoPros provides emergency response services to help minimize property damage and safety risks.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
3.8

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Frequently Asked Questions

  • What do I do after my home has been damaged by water?

    In most cases, after your home has been damaged by water, the first thing you should do is attempt to remove as much water as possible by using a mop, wet/dry vac and dehumidifier, and opening windows. The next step is to document any damage with photos, videos and notes. Next, it’s time to call your insurance company. Repairs for some kinds of water damage may be covered by your homeowners’ insurance policy, so filing a claim as soon as possible is imperative. Damage from melting snow or burst pipes, for example, may be covered, while flooding may not, but you won’t know for sure without reviewing plan documents with an insurance agent. Depending on the extent of damage, contacting a water damage restoration company may also be required.

  • Can I repair my water damaged furniture?

    That depends on both the kind of furniture and the extent of the damage. Furniture made from plastic or metal may be easily salvageable, while wood furniture can be more problematic. In general, everything with upholstery should be thrown away, including couches, chairs, and mattresses. For sentimental or valuable pieces that aren’t severely damaged, it may be possible to remove upholstery and padding and have it redone. A professional is recommended to ensure furniture is repaired and appropriately preserved.

  • How do I get rid of carpet odor from water damage?

    Mold is a serious issue that is, unfortunately, quite common after water damage. Treating mold isn’t negotiable. If it’s present, it needs to be addressed as soon as possible. First, dry all areas and remove any items that have traces of mold. If you think there’s a possibility that mold may be in the walls or floors, a professional water damage restoration company is likely necessary.

  • How do I fix a water damaged wood floor?

    Standing water can permanently damage wood floors, so acting fast is essential. Dry all affected areas and remove signs of mold as soon as possible, using tools such as squeegees, mops, and shop vacuums. First, remove all surface water and use a cleaning solution to thoroughly clean boards. Remove any signs of mold, mop up all remaining water, and keep the area thoroughly vented until floors are completely dry. Sanding and refinishing may be required. If the damage appears to be severe, floors can’t be adequately dried using tools available at home, or there are signs of significant corrosion, contact a water damage restoration company.

  • Does homeowners insurance cover water damage?

    In many cases, insurance does cover water damage. This generally applies to incidental water damage, such as flooding from burst pipes. However, certain kinds of water damage likely won’t be covered, which is particularly true for flooding in areas that require separate flood insurance. Always check with your insurance company about policy details before filing a claim.

  • What is contents restoration?

    Contents restoration is very similar to personal property restoration. However, contents restoration is a term that’s used to refer to restoration in a place of business. Depending on the service and any applicable insurance policies, contents restoration might cover items such as office furniture, equipment, and inventory. Items may need to be removed and cataloged before being brought to an off-site restoration location. Typically, the goal is to clean and restore the items so they don’t look or smell damaged.

  • What type of water damage is covered by homeowners insurance?

    While every insurance policy is different, it's usually safe to assume that a homeowners insurance policy will cover sudden and accidental damage that's the result of a plumbing malfunction, such as a ruptured water heater or a burst pipe. Depending on the insurance company and coverage amounts included in the policy, the entire cost of water cleanup and restoration may be covered, or the insurance provider may only help with some of the repairs, such as damp or moldy drywall or ceilings.

    Of course, there are many variables involved, and often, many cases in which insurance companies do not cover water damage. For example, if an appliance has been leaking for some time and the homeowner hasn't taken necessary precautions, insurance companies typically aren't willing to cover the cost of water damage that results from a leak. Additionally, most insurance policies don't automatically include coverage for flood damage; however, flood insurance can often be purchased as a supplement to homeowners policies.

Related Articles

FeaturedWaterDamage hero

How To Hire A Water Damage Restoration Company

Hire a water damage restoration company with the qualifications, equipment, certifications and insurance to protect your prop...