Expertise.com

2024

Last updated:

Best Computer Repair Shops in Wilmington

Our Recommended Top 10

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls

Our goal is to connect people with the best local professionals. We scored Wilmington Computer Repair Shops on more than 25 variables across five categories, and analyzed the results to give you a hand-picked list of the best.

30Reviewed

22Curated

10Top Picks

Learn about our selection process.

Providers

featured provider = Featured Provider

Website
Wilmington, NC 28403

Why choose this provider?

Bilzi Mac services and repairs Apple products in the Wilmington Metro area. Working in North Carolina since 1996, owners Steve and Sue Bilzi now help over 20,000 active customers. Bilzi Mac Consulting offers free diagnostics, estimates, and same-day service for most repairs. The company’s customers highly recommend the friendly, knowledgeable, and honest repair services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (119)
Facebook
4.9 / 5 (55)
Yelp
5.0 / 5 (20)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Wilmington, NC 28409

Why choose this provider?

Go IT is a website design and IT consulting company for home and businesses solutions in the Wilmington Metro area. The wide variety of services includes software and hardware installs, device setup, networking, Microsoft Windows and SBS servers, and more. Customers can access 24/7 remote support on the Go IT website.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
4401 Oleander Drive STE F, Wilmington, NC 28403

Why choose this provider?

CPR Cell Phone Repair Wilmington has over five years of experience fixing smartphones and other devices throughout the Wilmington, North Carolina, metro area. It specializes in repairing the latest iPhone, MacBook, iPad, and Samsung models. Technicians fix tablets, laptops, and other electronics with water damage, replace broken screens, recover data, cleans malware, spyware, and viruses, and upgrades hard drives, memory, and other components of laptops and desktop computers. CPR Cell Phone Repair Wilmington also buys and sells used mobile phones.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (551)
Facebook
4.8 / 5 (135)
Yelp
4.5 / 5 (35)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Hampstead, NC 28443

Why choose this provider?

HollisServices.com performs all types of PC and Mac repair, upgrades, virus removal, IT management, and small business website development. HollisServices.com has served the Wilmington Metro area since 2008. Owner Jamie Hollis is an iCracked Certified iTech, servicing iPhone and iPad devices, with all repairs backed by a Lifetime Warranty.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Yelp
5.0 / 5 (2)

Website
Carolina Beach, NC 28428

Why choose this provider?

Beach PC provides computer repair, consulting, and website design and hosting from its storefront location in Carolina Beach. The father-son team also offer remote support and on-site consulting for businesses and individuals. The services include a complete computer tune-up with virus removal and one-year limited guarantee and a full computer restoration with data backup.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (37)
Facebook
5.0 / 5 (19)
Yelp
5.0 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Wilmington, NC 28401

Why choose this provider?

All Hours PC is a computer services company that has served the greater Wilmington area since 2000. The company is CompTIA A+ Certified and skilled in servicing Apple, Microsoft, and most brands of computers. All Hours PC values providing friendly, knowledgeable, and accommodating customer service.

Website
Wilmington, NC 28403

Why choose this provider?

Computer Warriors specializes in Apple and PC repairs in Wilmington, Jacksonville, and surrounding areas. The company’s services also include iPad and iPhone repair, computer networks, business and residential IT support, and remote backup support. The technicians are honest, competent, and customer-oriented. Past customers highly recommend the quality service of Computer Warriors.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.4
Yelp
4.3 / 5 (50)
Facebook
4.6 / 5 (22)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
4914 Gate Post Ln, Wilmington, NC 28412

Why choose this provider?

Paradox Computer Services is a computer repair and IT managed services company that's been serving the Wilmington area since 2001. The company provides round-the-clock remote support and monitors the health of its clients' servers to get critical infrastructure up and running as quickly as possible after crashes or malfunctions. The company also performs hardware repair and upgrades, local area network setup, and regularly scheduled maintenance. It additionally offers PC pickup services for situations in which physical repair is needed.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (108)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.8
Responsiveness
Friendliness
Helpfulness
Detail

Website
Wilmington, NC 28403

Why choose this provider?

PC Medics On Call has repaired personal and small business computers in the Wilmington Metro area since 2008. The company specializes in same-day, on-site service for computer and laptop repairs, virus removal, networks, and data recovery. Owner Campbell McArthur is a Microsoft Certified Professional and has more than 30 years of hands-on computer experience. Past clients praise the personalized service and dedicated work ethic of PC Medics.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (86)
Facebook
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Leland, NC 28451

Why choose this provider?

PC Solutions is a computer repair and IT support company that has served the greater Wilmington area since 2003. The company specializes in Windows servers, website hosting, data migration and recovery, virus and spyware removal, and more. The staff at PC Solutions has over 20 years combined experience in computer repairs and solutions.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

FAQs

  • What does a computer repair shop do?

    Computer repair companies are often a one-stop-shop for all computer problems, and customers will usually have a wide range of services at their disposal. These offerings typically include:

    • Installation of new hardware

    • Hardware maintenance and servicing

    • Installation of new software, including antivirus protection and server upgrades

    • Operating system troubleshooting and installation

    • Advice on choosing new components

  • My computer runs slowly; can I fix it myself?

    Whether the problem is intermittent or occurs every time the computer is used, there are a number of things that can be done to resolve basic errors:

    • Reboot the computer. The simplest solution can often be the most effective. 

    • Delete temporary files.

    • Stop unnecessary programs from launching at startup.

    • Install more RAM.

    • Run a full scan for viruses. Viruses and malware are notorious for slowing performance.

    If all these steps have been tried without success, a computer repair technician can help solve performance issues.


  • I accidentally deleted a file; how can I recover my data?

    There are a few steps you can try to recover a deleted file:

    • Check the Recycle Bin. Most deleted files end up here.

    • Restore the file from the last backup.

    • Sometimes files are moved accidentally. Search the hard drive  to see if this is the case.

    If all the suggestions above have been tried, it might be time to get in touch with a computer technician.


  • How often should I back up my data?

    If the computer is used on a regular basis, backups should be made at least once a week using external storage. If changes are being made to files on a daily basis, users might want to consider running incremental backup routines. This type of backup only copies data that has been created or changed since the last full backup was completed.


  • Where can I repair my Apple computer?

    For customers who need assistance with their Apple computer, MacBook, or mobile device, the best route is to contact an Apple Authorized Service Provider (AASP). Apple has a large network of authorized service providers and retail stores around the world. Customers can check with Apple to see if the provider is certified.

  • What\'s the difference between a computer virus, spyware, and malware?

    The term malware is used to describe any software that is designed to damage a computer, server, or network. Viruses, spyware, ransomware, and adware are all varieties of malware. Viruses and worms are defined by their behavior and the way they spread from machine to machine. Spyware is software that tracks activities on a computer to steal sensitive information, such as passwords.

    A computer can be compromised through a number of different means, including clicking on an infected file or link, downloading infected software, or using a USB drive that has an infected file on it. A computer technician can help to detect and remove viruses.


  • How can I tell if my computer has a virus?

    When a computer has a virus, it may exhibit one or more unusual behaviors. For example, users may notice slow performance, experience a sudden increase in pop-ups and spam, or be locked out of the computer completely. Different viruses have different payloads, and an experienced computer technician will be able to track down the source and remove it.