Expertise.com
2024

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Best Managed IT Service Providers in Minneapolis

Our Recommended Top 15

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls

Our goal is to connect people with the best local professionals. We scored Minneapolis Managed IT Service Providers on more than 25 variables across five categories, and analyzed the results to give you a hand-picked list of the best.

28

Reviewed

22

Curated

15

Top Picks

Learn about our selection process.

Providers

featured provider = Featured Provider

Website
1800 Cliff Road East, Suite One, Burnsville, MN 55337

Why choose this provider?

Locknet Managed IT Services, an EO Johnson company, serves clients in Minneapolis and nearby areas. It has been supporting technology strategies for businesses for more than 30 years. Its team is dedicated to making networks safe by providing an array of managed security and network management solutions, including technology assessments, firewall management, patching, desktop and server support, and private-cloud backup. Locknet is UCS/SOC 2 Type II audited and FFIEC examined. It also operates offices throughout Wisconsin and Iowa.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
250 Marquette Ave Ste 225, Minneapolis, MN 55401

Why choose this provider?

Atomic Data is an IT managed service company in Minneapolis that provides IT services to clients of all industries. The firm designs custom IT infrastructure based on businesses' needs, and it remotely monitors networks 24/7. It performs software and hardware maintenance and upgrades and protects networks against attacks through digital forensics and vulnerability analysis. Additionally, Atomic Data audits networks to ensure compliance with PCI, HIPPA, and other regulatory standards.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6
Google
4.5 / 5 (33)
Facebook
5.0 / 5 (11)

Website
5929 Baker Rd Ste 420, Minnetonka, MN 55345

Why choose this provider?

Founded in 1989, Veracity Technologies is a Minnetonka-based IT company that provides network services and computer support in the Minneapolis area. Its Reliant Plus managed services package provides clients with remote help desk support, patch management, data backup, disaster recovery, and network administration support. The company also offers project management support that helps clients upgrade their systems and pursue new technology initiatives. Previous clients of Veracity Technologies include Korbel Associates, Grazzini Brothers, and Greiner Construction.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.6 / 5 (11)
Facebook
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.5
Responsiveness
Friendliness
Helpfulness
Detail

Website
7003 W Lake St Ste 100, St Louis Park, MN 55426

Why choose this provider?

Marco is an information technology company headquartered in St. Cloud, MN, with one of its largest locations in Minneapolis. It also serves a wide footprint throughout the Midwest and East Coast. The firm has provided managed IT services to small businesses and enterprises since 2005, known for quickly resolving IT infrastructure issues to reduce server downtime and monitoring networks 24/7 to prevent and neutralize security threats. It manages desktops, servers and other devices, and it maintains remote access to databases, networks and hardware through expertise in a diverse mix of technologies and brands. Additionally, Marco provides end-user support via a 24/7 live support desk.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.4
Facebook
4.4 / 5 (90)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
452 Northco Dr Ste 100, Fridley, MN 55432

Why choose this provider?

Since 2001, Warner Connect has provided professional consulting, cybersecurity, IT strategy, and MSP services in Minneapolis metro. The company's cloud platform, designed in-house, has aided many Minnesota businesses. Customized consulting services include full installation of IT technology and routine maintenance. Warner Connect's cybersecurity services include network security solutions, threat management, and log management. The company's engineers offer in-person support for all services, and troubleshooting help is available online.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
1.0
Yelp
1.0 / 5 (1)

Website
6455 City West Pkwy, Eden Prairie, MN 55344

Why choose this provider?

HelpSystems is an Eden Prairie-based software company that has helped Minneapolis businesses with systems and network management as well as security and compliance since 1982. The company's managed support services include consistent monitoring of security configurations, backups, and disk space with monthly recommendations. In an effort to help maintain consistent productivity, HelpSystems provides software upgrades, conversions, and migrations in addition to product training. Its solutions also encompass automation, and document and cloud management.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Google
4.0 / 5 (12)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
1405 Xenium Ln N Ste 120, Minneapolis, MN 55441

Why choose this provider?

Founded in 1995, Comm-Works is an IT company that serves businesses in Minneapolis. It offers mobile device management services, managing personal and business devices with enhanced applications, upgrades, and settings. The company also provides IT consulting and cloud managed services. Its NOC monitors, manages, and supervises networks, dealing with issues such as troubleshooting and configurations 24/7. It uses root cause analysis and increases efficiency to reduce alerts. Comm-works offers 24/7 help desk and managed voice solutions.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3
Google
3.8 / 5 (16)
Facebook
5.0 / 5 (10)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
200 S 6th St Ste 1140, Minneapolis, MN 55402

Why choose this provider?

Digital Winter is an IT managed service provider in Minneapolis with a particular focus on Microsoft support. Since 1998, the company has provided Microsoft consulting, and it has experience with programs such as Skype, Azure, Exchange, and Office 365. Digital Winter also handles full IT outsourcing and staff augmentation. Clients can set up on-call support contracts that provide access to consultants who tackle server problems. Additionally, the company handles Wi-Fi needs, and it designs and supports local area networks.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
2.5
Responsiveness
Friendliness
Helpfulness
––
Detail
––

Website
311 7th Ave N, Minneapolis, MN 55401

Why choose this provider?

Foundation Technologies in Minneapolis is a single-source IT services provider that helps clients in a wide range of industries with IT managed services for Mac and PC systems. Its team handles on-site support, mobile device management, wireless networking, 24/7 remote support, patch management, and system maintenance and repairs. The firm also provides OttoBot Pro for endpoint management. Foundation Technologies is a Dell Registered Partner Direct, and an authorized Mac consultants network, service provider, and reseller.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (2)
Yelp
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
7760 France Ave S Fl 11, Bloomington, MN 55435

Why choose this provider?

With headquarters in Bloomington, INRY is a ServiceNow Elite Partner founded in 2011. It provides managed IT service and consultancy to clients throughout and around Minneapolis and specializes in helping clients transition to cloud-based technology and infrastructure. The company's IT service management leverages ServiceNow's best practices to provide digital efficiency through improved service level and major incident management and using the Common Service Data Model alongside advanced integrations and a variety of data health tools.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (3)
Facebook
5.0 / 5 (2)

Website
7100 Medicine Lake Rd Ste 250, Minneapolis, MN 55427

Why choose this provider?

OAC Technology is an IT consulting firm in Minneapolis that offers a wide range of support services for large, medium, and small businesses. Founded in 2000, its in-house, reliable, professional, and friendly technicians provide managed IT services, including 24/7 monitoring, performance analysis, helpdesk services, troubleshooting, server support, software installation, and system management. The firm also handles data recovery, desktop support, network security, hardware recycling, and remote, server, and cloud services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
6110 Golden Hills Dr, Minneapolis, MN 55416

Why choose this provider?

Crossfuze is a managed IT provider for companies and businesses of all sizes throughout the Minneapolis metro area. A global partner of ServiceNow Elite Services and Sales, it focuses on helping its clients streamline their IT workflow. Its ServiceNow IT service management solution performs full-scale deployments and third-party application integrations. Post deployment management and support through the company's ManagedNow service provides ongoing infrastructure maintenance, development, and configuration. Crossfuze also offers training for clients' admins and end users.

Website
120 S 6th St Ste 1600, Minneapolis, MN 55402

Why choose this provider?

Element is a premier outsourcing provider of managed IT services. It has been serving small and midsize businesses throughout the Minneapolis area for over 30 years. Its general managed IT services consist of remote 24/7 monitoring and managing clients' servers, storage, applications, and other infrastructure components, as well as providing senior-level IT management personnel. The company renders monthly updating and patching and monitors system backups. Remote cybersecurity is provided through Element's partnership with the Arctic Wolf Cyber Security Operations Center.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (57)
Yelp
5.0 / 5 (7)
Facebook
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1200 Washington Ave S Ste 300, Minneapolis, MN 55415

Why choose this provider?

Zero 1 Zero Innovations is an IT managed service company in Minneapolis, serving small business clients throughout the metro area. The agency focuses on providing IT managed services to businesses with 10 or more computers. It offers monthly subscriptions that include network monitoring, technical support, hardware installation, software downloads, data recovery, and IT maintenance. Additionally, the firm offers spam filtering, cybersecurity, web hosting, cloud management, and financial advisory services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (7)
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
1200 Washington Ave S Ste 300, Minneapolis, MN 55415

Why choose this provider?

Network Medics is a Minneapolis information technology company that provides managed IT services to local businesses. The firm offers 24/7 remote IT management, including desktop, server, and workstation monitoring to detect and prevent network attacks. It installs antivirus and anti-malware systems and handles data backup and recovery in case of an asset loss event. Additionally, Network Medics offers secure cloud hosting on a server in a local Tier 3 compliant database.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (10)

Frequently Asked Questions

  • What does MSP stand for?

    Some people might think of Minneapolis Saint Paul International Airport or the Michigan State Police when they hear the acronym MSP,  but in the world of information technology, MSP stands for managed service provider, also known as IT/MSP.

  • What is a managed service provider?

    A managed service provider delivers a range of IT services, such as application, network services, security, and infrastructure, and provides regular and ongoing support and administration of these operations. An organization may use an MSP to manage some or all of its IT services. For example, some companies choose to outsource their network security to an MSP and manage everything else in-house.

  • What is included in IT managed services?

    MSPs can provide their own core offerings or manage third-party solutions on behalf of their clients. These services can help various-sized companies in several ways: 

    Small businesses: Small businesses may not have the budget or need for a dedicated IT team. IT/MSP companies provide a range of scalable services and can be tailored to the needs of the business. MSP solutions are often much more cost-effective than hiring permanent staff. 

    Medium and large businesses: Larger businesses can take advantage of any number of MSP services. An MSP is often the more cost-effective solution, from performance monitoring and network security to mobile device management and disaster recovery.

  • What do IT/MSP companies do?

    Most MSPs offer a wide range of services under one roof, allowing their customers to take advantage of the convenience and cost savings. Here are just some of the services an MSP can provide:

    • General IT services: Include repairing hardware, installing software, and resolving other IT issues as they arise. 

    • Disaster recovery: Helps a company stay operational during a disaster or network outage. Services include data backups, server redundancy, and data center management. 

    • Managed communications: Management of all communications services, including email, telephone networks, mobile device management, and messaging solutions. 

    • Network infrastructure management: These services include network security and monitoring, infrastructure architecture management, and on-site services, such as cable management. 

  • How many managed service providers are there?

    The global managed service provider market is estimated to grow to more than 200 billion U.S. dollars in 2020. While MSPs can adapt their services to any business in any sector, the industries that benefit the most include health, automotive, manufacturing, and the IT sector itself. 


  • Why use managed services?

    There are many reasons why a company may turn to a managed service provider, which typically depends on a company's size and individual requirements. Factors may include:

    • Top-of-the-line IT solutions that don’t break the bank. 

    • An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business. 

    • Around-the-clock monitoring to improve security and reduce downtime. 

    • Significant IT cost savings. 

    • Specific expertise is required for a particular solution or service. 

  • What is a cloud service provider?

    As the name suggests, a cloud service provider offers managed third-party services through a cloud-based platform and eliminates the need for on-premise hardware. The services on offer from a cloud-service provider vary and include application, infrastructure, and storage services. MSPs are different to cloud service providers because they typically provide a combination of managed on-premise and cloud-based services.