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Best Managed IT Service Providers in Naperville

2024

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Website
Naperville, IL
  • VOIP Phones
  • Unified Communications
  • IT Strategy
  • IT Support
  • Cloud Computing
  • Cyber Security
  • Business-Class Internet

Why choose this provider?

Framework IT is a managed service provider (MSP) dedicated to moving Naperville businesses forward. It specializes in providing support, strategy, and security to help agile companies create measurable and predictable IT outcomes. Its process—anchored on data-driven methodologies—seeks to improve productivity, cut wasteful spending, and support long-term growth. Services include vendor management, response tracking, technical and remote support, endpoint encryption, on-site backups, and anti-virus installations. Framework IT was rated as one of the world's leading MSPs in the 2022 Channel Future's MSP 501 rankings.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.7 / 5 (30)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail

Website
1 East Erie Street, Chicago, IL 60611
  • IT Helpdesk
  • Remote IT Support
  • On-site IT Support
  • Service Admin & Support
  • Network Monitoring & Management
  • IT Procurement
  • IT Asset Management
  • Cyber Security
  • IT Strategy
  • IT Audits & Assessments
  • vCIO Services
  • Microsoft Solutions

Why choose this provider?

XL.net offers managed IT services to clients in and around the Naperville metro. To check whether clients' tech is capable of meeting demands, its team members interview key stakeholders and examine existing technology, from servers and conference room monitors to printers. The company offers fully tailored IT service plans for network, application, infrastructure, and cybersecurity with ongoing support and active administration. XL.net's team members hold various types of certifications, including Cisco Certified Network Associate and Microsoft Certified Solutions Associates, Developers, Experts, and IT Professionals.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (6)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Call for quote

Website
1501 Estes Avenue, Elk Grove Village, IL 60007

Why choose this provider?

TekMyBiz is a computer support and services firm with offices in Colorado and Illinois that offers technology solutions for businesses. Founded in 1993, its IT professionals work with large and small companies to fully manage, co-manage, or augment their technical staffs remotely or on-site. The firm also assists businesses with large IT projects to speed up completion. Other services include cloud computing, Office 365 hosting, cybersecurity, and mobile device management.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
10031 W Roosevelt Rd, Westchester, IL 60154

Why choose this provider?

Founded in 2010, Middleground Technologies is an Illinois-based outsourced managed IT services provider with offices in Chicago, Westchester, and Deerfield. The Middleground team provides cybersecurity, network monitoring, data backup, server support, and 24-hour help desk services to its clients. The company also helps businesses set up their networks after a move and provides vendor management to ease complicated hardware and software purchases. Middleground Technologies has previously worked with clients such as Kayashi Machinery, Anders CPA, and Hartley & Associates.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (18)
Clutch
5.0 / 5 (2)
Yelp
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
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Website
248 Spring Lake Dr, Itasca, IL 60143

Why choose this provider?

MotherG is an Itasca-based managed IT service serving the Chicagoland area and greater Miluakee. The company, which opened in 2006, works with small and midsize businesses. It takes a proactive approach to IT management to prevent network problems, providing 24/7 monitoring and patches for hardware and software. MotherG offers a help desk, and it provides customized technology solutions through strategic guidance sessions and cloud services. Managed security services provide additional protection for business networks.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.2
Google
4.1 / 5 (17)
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
1834 Walden Office Sq, Schaumburg, IL 60173

Why choose this provider?

Halock is a private information security consultancy headquartered in Schaumburg and founded in 1996. It serves midsize to Fortune 100 companies across the United States with security management and compliance issues, penetration testing, incident response, forensic services, and software security engineering. It provides business and customer data protection from various cyberattacks by streamlining security architecture and assessing networks, security controls, and web applications for any vulnerability. Halock also assists businesses with workforce staffing.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
2100 Manchester Rd # 433A, Wheaton, IL 60187

Why choose this provider?

Located in Wheaton, Overdrive IT is a managed IT services company that operates in the Chicago area. It serves manufacturing and financial industry clients by maintaining infrastructure, monitoring computers and networks, and backing up data and vital systems to avoid losses. The company also implements cybersecurity measures to protect internal transfers and to comply with consumer safety protocols such as HIPAA. Overdrive IT collaborates with vendors to mediate agreements, hosts scalable cloud computing solutions, and offers help desk services.

Website
2001 Butterfield Rd Ste 250, Downers Grove, IL 60515

Why choose this provider?

Mindsight has been providing tech management services to clients in Downers Grove since 2004. Its services cover cybersecurity, cloud monitoring, optimization, and migration, as well as remote network analysis and management. The firm assists businesses in setting up contact centers and developing techniques for unified internal communications. The IT team consults with clients over IT infrastructure design and implementation, roadmap planning, and assessment. Mindsight works with health care corporations, insurance agencies, and learning institutions.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Clutch
4.9 / 5 (8)
Google
5.0 / 5 (2)
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
116 Shore Dr, Burr Ridge, IL 60527

Why choose this provider?

The Isidore Group is a technology support company that offers IT managed services and consulting to small and midsize businesses in the Chicago metro area from its offices in Burr Ridge. The company's team of experienced system engineers and technicians deliver a managed service package that includes help desk support, handling of day-to-day end-user technology issues, networking maintenance and monitoring, vendor management, and cybersecurity threat assessments. The Isidore Group also offers cloud hosting support and data backup services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (2)
Yelp
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
1 Transam Plaza Dr Ste 350, Oakbrook Terrace, IL 60181

Why choose this provider?

Serving clients since 2001, Synoptek is a large firm providing MSP services in Naperville to global organizations. It operates 10 offices located throughout the United States and India. The company develops clear and strategic IT plans that are closely linked to a business's main goals and priorities, and include gap analysis, IT environment assessments, and infrastructure designs. Its IT consulting services comprise an IT service management assessment to help identify a system's strengths and weaknesses.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1420 Kensington Rd Ste 110, Oak Brook, IL 60523

Why choose this provider?

BDO Digital is the technology section of BDO USA LLP, a professional services firm founded in 1910 with multinational clients across more than 162 countries. Located in Oak Brook, BDO Digital presents strategic IT partnerships for businesses in Naperville through managed IT services, including cloud migration, cybersecurity, and electronic data interchange. With 24/7 technical support, seamless system integration, and IT optimization, IT professionals assist middle-market organizations with modern solutions. The services enable faster operations, enhanced productivity, and better connectivity.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
1809 N Mill St Ste A, Naperville, IL 60563

Why choose this provider?

Magnitech is an IT managed service provider in Naperville offering services for small and midsize businesses. It designs custom IT infrastructures for clients and provides 24/7 monitoring with information technology experts available once the infrastructure is in place. Cybersecurity options protect client networks to prevent data loss. Cloud solutions, hosted communications, and Microsoft Office 365 provide collaboration options with access to data from multiple locations. Disaster recovery services help restore data when necessary.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Yelp
5.0 / 5 (2)
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
2800 W Higgins Rd Ste 240, Hoffman Estates, IL 60169

Why choose this provider?

Since 2002, DivIHN Integration Inc. has been delivering IT services to clients across Hoffman Estates. The company offers IT rationalization services, including application and data, business and IT process, and hardware and network infrastructure. Its IT specialists provide M&A IT integration and transformation solutions such as private equity, corporate development, and applied enterprise and service-oriented architecture. DivIHN Integration Inc. has worked with banking, manufacturing, health care, logistics, and distribution firms.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (4)

Website
2 Transam Plaza Dr, Oakbrook Terrace, IL 60181

Why choose this provider?

Located in Oakbrook Terrace and serving the Naperville area, Leapfrog is a managed IT firm offering 24/7 server, network, and internet monitoring to identify problems early. Its certified engineers offer unlimited phone, remote, and on-site assistance, and clients have access to a dedicated primary account manager and primary senior engineer. Leapfrog can help with upgrades, migrations, and deployments as well as office and data center moves. Other services include data backup, disaster recovery, cloud solutions, virtualization, and infrastructure design.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Website
750 Warrenville Rd Ste 250, Lisle, IL 60532

Why choose this provider?

ATI was founded in 1983 to offer tech infrastructure management options for businesses based in the Lisle. Its technicians are adept in cloud connection and computing, cybersecurity monitoring and auditing, data recovery, backup analysis, and SD-WAN assessment. The company provides unified communications and mobile device management, and it assists with web collaboration, Skype for business, and hosted call center solutions. ATI has partnered with Mitel, Talk Desk, and RingCentral.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Facebook
4.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1815 W Diehl Rd Ste 200, Naperville, IL 60563

Why choose this provider?

WEBIT Services Inc. has helped small to midsize businesses with MSP services in Naperville with technology solutions since 1996. The company supports email and internet services with reliable performance across networks averaging 10 to 50 workstations. Its cybersecurity program delivers 24/7 proactive monitoring against spam and scan threats with intrusion detection systems and firewalls. WEBIT Services Inc. also offers business continuity solutions, including data backup and disaster recovery planning. Its customized cloud services are scalable, mobile, and cost-effective.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.3 / 5 (17)
Facebook
4.7 / 5 (14)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
111 W Railroad Ave, Bartlett, IL 60103

Why choose this provider?

Valcon is an IT managed service provider inNaperville with more than 20 years serving Chicagoland businesses. The company uses in-house designers, web developers, security engineers, network designers, and systems administrators to create customized solutions. Services include managed IT and network security for small businesses. Cloud solutions available from Valcon include VoIP, SaaS, and Wi-Fi. The company also offers computer repair for desktops, laptops, and mobile devices, including virus diagnosis and repair.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Yelp
5.0 / 5 (7)
Facebook
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Schaumburg, IL

Why choose this provider?

Since 1994, LME has been supporting Naperville businesses and nonprofits with their tech needs. It offers cyber security, cloud hosting, and customer IT management solutions, helping enterprises increase productivity while keeping systems protected. A dedicated secondary tech expert is devoted to each client and works with their account leads. They discuss and troubleshoot issues and provide recommendations to optimize processes. LME comprises long-tenured technicians with more than 10 years of experience, selecting partnerships that allow smooth onboarding, proactive monitoring, and quick response times.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
300 E. 5th Avenue, Ste. 465, Naperville, IL 60563
  • IT Support
  • IT Logistics
  • IT Migrations
  • IT Consulting
  • IT Strategy
  • Cloud Solutions
  • End User IT Support
  • Managed IT Services
  • Technology Logistics
  • Office 365 Migrations
  • Cyber Security Awareness Training
  • IT Security
  • Managed Cyber security
  • Managed IT
  • NetworkSecurity
  • VirtualCTO
  • Pentesting
  • Cybersecurity
  • Help Desk Services
  • Outsourced IT
  • Cyber Security

Why choose this provider?

101 Digital is a managed IT provider catering to small and medium-sized businesses in and around Naperville. It offers managed IT support services and handles day-to-day support as well as infrastructure management and advanced CTO services. Its services include 24/7 monitoring and device patch management, backup and disaster recovery with onsite and remote failover, cloud management, and monthly system health reporting. The company, which was established in 2004, is a partner with Microsoft, Sophos, Perch, and Sangoma.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (9)
Yelp
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Frequently Asked Questions

  • What does MSP stand for?

    Some people might think of Minneapolis Saint Paul International Airport or the Michigan State Police when they hear the acronym MSP,  but in the world of information technology, MSP stands for managed service provider, also known as IT/MSP.

  • What is a managed service provider?

    A managed service provider delivers a range of IT services, such as application, network services, security, and infrastructure, and provides regular and ongoing support and administration of these operations. An organization may use an MSP to manage some or all of its IT services. For example, some companies choose to outsource their network security to an MSP and manage everything else in-house.

  • What is included in IT managed services?

    MSPs can provide their own core offerings or manage third-party solutions on behalf of their clients. These services can help various-sized companies in several ways: 

    Small businesses: Small businesses may not have the budget or need for a dedicated IT team. IT/MSP companies provide a range of scalable services and can be tailored to the needs of the business. MSP solutions are often much more cost-effective than hiring permanent staff. 

    Medium and large businesses: Larger businesses can take advantage of any number of MSP services. An MSP is often the more cost-effective solution, from performance monitoring and network security to mobile device management and disaster recovery.

  • What do IT/MSP companies do?

    Most MSPs offer a wide range of services under one roof, allowing their customers to take advantage of the convenience and cost savings. Here are just some of the services an MSP can provide:

    • General IT services: Include repairing hardware, installing software, and resolving other IT issues as they arise. 

    • Disaster recovery: Helps a company stay operational during a disaster or network outage. Services include data backups, server redundancy, and data center management. 

    • Managed communications: Management of all communications services, including email, telephone networks, mobile device management, and messaging solutions. 

    • Network infrastructure management: These services include network security and monitoring, infrastructure architecture management, and on-site services, such as cable management. 

  • How many managed service providers are there?

    The global managed service provider market is estimated to grow to more than 200 billion U.S. dollars in 2020. While MSPs can adapt their services to any business in any sector, the industries that benefit the most include health, automotive, manufacturing, and the IT sector itself. 


  • Why use managed services?

    There are many reasons why a company may turn to a managed service provider, which typically depends on a company's size and individual requirements. Factors may include:

    • Top-of-the-line IT solutions that don’t break the bank. 

    • An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business. 

    • Around-the-clock monitoring to improve security and reduce downtime. 

    • Significant IT cost savings. 

    • Specific expertise is required for a particular solution or service. 

  • What is a cloud service provider?

    As the name suggests, a cloud service provider offers managed third-party services through a cloud-based platform and eliminates the need for on-premise hardware. The services on offer from a cloud-service provider vary and include application, infrastructure, and storage services. MSPs are different to cloud service providers because they typically provide a combination of managed on-premise and cloud-based services.