Best Managed IT Service Providers in Naperville

Laurels
Laurels

We did the research for you!

Learn more
  • checkboxLicensing
  • checkboxUser Reviews
  • checkboxMystery Shopping Calls

Managed IT Service Providers FAQs

Learn more
Framework IT logo
FEATURED
Visit WebsiteWebsite

Framework IT

Naperville, IL
Visit WebsiteWebsite

Business Description

Framework IT is a managed service provider (MSP) dedicated to moving Naperville businesses forward. It specializes in providing support, strategy, and security to help agile companies create measurable and predictable IT outcomes. Its process—anchored on data-driven methodologies—seeks to improve productivity, cut wasteful spending, and support long-term growth. Services include vendor management, response tracking, technical and remote support, endpoint encryption, on-site backups, and anti-virus installations. Framework IT was rated as one of the world's leading MSPs in the 2022 Channel Future's MSP 501 rankings.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (30)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
101 Digital logo
Visit WebsiteWebsite

101 Digital

300 E. 5th Avenue, Ste. 465, Naperville, IL 60563
Visit WebsiteWebsite
  • IT Support
  • IT Logistics
  • IT Migrations
  • IT Consulting
  • IT Strategy
  • Cloud Solutions
  • End User IT Support
  • Managed IT Services
  • Technology Logistics
  • Office 365 Migrations
  • Cyber Security Awareness Training
  • IT Security
  • Managed Cyber security
  • Managed IT
  • NetworkSecurity
  • VirtualCTO
  • Pentesting
  • Cybersecurity
  • Help Desk Services
  • Outsourced IT
  • Cyber Security

Business Description

101 Digital is a managed IT provider catering to small and medium-sized businesses in and around Naperville. It offers managed IT support services and handles day-to-day support as well as infrastructure management and advanced CTO services. Its services include 24/7 monitoring and device patch management, backup and disaster recovery with onsite and remote failover, cloud management, and monthly system health reporting. The company, which was established in 2004, is a partner with Microsoft, Sophos, Perch, and Sangoma.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (5)
Facebook
5.0 / 5 (3)
Yelp
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
ATI logo
Visit WebsiteWebsite

ATI

750 Warrenville Rd Ste 250, Lisle, IL 60532
Visit WebsiteWebsite

Business Description

ATI was founded in 1983 to offer tech infrastructure management options for businesses based in the Lisle. Its technicians are adept in cloud connection and computing, cybersecurity monitoring and auditing, data recovery, backup analysis, and SD-WAN assessment. The company provides unified communications and mobile device management, and it assists with web collaboration, Skype for business, and hosted call center solutions. ATI has partnered with Mitel, Talk Desk, and RingCentral.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Facebook
4.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
BDO Digital logo
Visit WebsiteWebsite

BDO Digital

1420 Kensington Rd Ste 110, Oak Brook, IL 60523
Visit WebsiteWebsite

Business Description

BDO Digital is the technology section of BDO USA LLP, a professional services firm founded in 1910 with multinational clients across more than 162 countries. Located in Oak Brook, BDO Digital presents strategic IT partnerships for businesses in Naperville through managed IT services, including cloud migration, cybersecurity, and electronic data interchange. With 24/7 technical support, seamless system integration, and IT optimization, IT professionals assist middle-market organizations with modern solutions. The services enable faster operations, enhanced productivity, and better connectivity.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
DivIHN Integration Inc. logo
Visit WebsiteWebsite

DivIHN Integration Inc.

2800 W Higgins Rd Ste 240, Hoffman Estates, IL 60169
Visit WebsiteWebsite

Business Description

Since 2002, DivIHN Integration Inc. has been delivering IT services to clients across Hoffman Estates. The company offers IT rationalization services, including application and data, business and IT process, and hardware and network infrastructure. Its IT specialists provide M&A IT integration and transformation solutions such as private equity, corporate development, and applied enterprise and service-oriented architecture. DivIHN Integration Inc. has worked with banking, manufacturing, health care, logistics, and distribution firms.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (4)
Halock logo
Visit WebsiteWebsite

Halock

1834 Walden Office Sq, Schaumburg, IL 60173
Visit WebsiteWebsite

Business Description

Halock is a private information security consultancy headquartered in Schaumburg and founded in 1996. It serves midsize to Fortune 100 companies across the United States with security management and compliance issues, penetration testing, incident response, forensic services, and software security engineering. It provides business and customer data protection from various cyberattacks by streamlining security architecture and assessing networks, security controls, and web applications for any vulnerability. Halock also assists businesses with workforce staffing.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Leapfrog logo
Visit WebsiteWebsite

Leapfrog

2 Transam Plaza Dr, Oakbrook Terrace, IL 60181
Visit WebsiteWebsite

Business Description

Located in Oakbrook Terrace and serving the Naperville area, Leapfrog is a managed IT firm offering 24/7 server, network, and internet monitoring to identify problems early. Its certified engineers offer unlimited phone, remote, and on-site assistance, and clients have access to a dedicated primary account manager and primary senior engineer. Leapfrog can help with upgrades, migrations, and deployments as well as office and data center moves. Other services include data backup, disaster recovery, cloud solutions, virtualization, and infrastructure design.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Magnitech logo
Visit WebsiteWebsite

Magnitech

1809 N Mill St Ste A, Naperville, IL 60563
Visit WebsiteWebsite

Business Description

Magnitech is an IT managed service provider in Naperville offering services for small and midsize businesses. It designs custom IT infrastructures for clients and provides 24/7 monitoring with information technology experts available once the infrastructure is in place. Cybersecurity options protect client networks to prevent data loss. Cloud solutions, hosted communications, and Microsoft Office 365 provide collaboration options with access to data from multiple locations. Disaster recovery services help restore data when necessary.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Middleground Technologies logo
Visit WebsiteWebsite

Middleground Technologies

10031 W Roosevelt Rd, Westchester, IL 60154
Visit WebsiteWebsite

Business Description

Founded in 2010, Middleground Technologies is an Illinois-based outsourced managed IT services provider with offices in Chicago, Westchester, and Deerfield. The Middleground team provides cybersecurity, network monitoring, data backup, server support, and 24-hour help desk services to its clients. The company also helps businesses set up their networks after a move and provides vendor management to ease complicated hardware and software purchases. Middleground Technologies has previously worked with clients such as Kayashi Machinery, Anders CPA, and Hartley & Associates.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (18)
Yelp
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Mindsight logo
Visit WebsiteWebsite

Mindsight

2001 Butterfield Rd Ste 250, Downers Grove, IL 60515
Visit WebsiteWebsite

Business Description

Mindsight has been providing tech management services to clients in Downers Grove since 2004. Its services cover cybersecurity, cloud monitoring, optimization, and migration, as well as remote network analysis and management. The firm assists businesses in setting up contact centers and developing techniques for unified internal communications. The IT team consults with clients over IT infrastructure design and implementation, roadmap planning, and assessment. Mindsight works with health care corporations, insurance agencies, and learning institutions.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
5.0 / 5 (2)
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
MotherG logo
Visit WebsiteWebsite

MotherG

248 Spring Lake Dr, Itasca, IL 60143
Visit WebsiteWebsite

Business Description

MotherG is an Itasca-based managed IT service serving the Chicagoland area and greater Miluakee. The company, which opened in 2006, works with small and midsize businesses. It takes a proactive approach to IT management to prevent network problems, providing 24/7 monitoring and patches for hardware and software. MotherG offers a help desk, and it provides customized technology solutions through strategic guidance sessions and cloud services. Managed security services provide additional protection for business networks.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.2
Google
4.1 / 5 (17)
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
OverDrive IT logo
Visit WebsiteWebsite

OverDrive IT

2100 Manchester Rd # 433A, Wheaton, IL 60187
Visit WebsiteWebsite

Business Description

Located in Wheaton, Overdrive IT is a managed IT services company that operates in the Chicago area. It serves manufacturing and financial industry clients by maintaining infrastructure, monitoring computers and networks, and backing up data and vital systems to avoid losses. The company also implements cybersecurity measures to protect internal transfers and to comply with consumer safety protocols such as HIPAA. Overdrive IT collaborates with vendors to mediate agreements, hosts scalable cloud computing solutions, and offers help desk services.

Synoptek logo
Visit WebsiteWebsite

Synoptek

1 Transam Plaza Dr Ste 350, Oakbrook Terrace, IL 60181
Visit WebsiteWebsite

Business Description

Serving clients since 2001, Synoptek is a large firm providing MSP services in Naperville to global organizations. It operates 10 offices located throughout the United States and India. The company develops clear and strategic IT plans that are closely linked to a business's main goals and priorities, and include gap analysis, IT environment assessments, and infrastructure designs. Its IT consulting services comprise an IT service management assessment to help identify a system's strengths and weaknesses.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
TekMyBiz logo

TekMyBiz

1501 Estes Avenue, Elk Grove Village, IL 60007

Business Description

TekMyBiz is a computer support and services firm with offices in Colorado and Illinois that offers technology solutions for businesses. Founded in 1993, its IT professionals work with large and small companies to fully manage, co-manage, or augment their technical staffs remotely or on-site. The firm also assists businesses with large IT projects to speed up completion. Other services include cloud computing, Office 365 hosting, cybersecurity, and mobile device management.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (21)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
The Isidore Group logo
Visit WebsiteWebsite

The Isidore Group

116 Shore Dr, Burr Ridge, IL 60527
Visit WebsiteWebsite

Business Description

The Isidore Group is a technology support company that offers IT managed services and consulting to small and midsize businesses in the Chicago metro area from its offices in Burr Ridge. The company's team of experienced system engineers and technicians deliver a managed service package that includes help desk support, handling of day-to-day end-user technology issues, networking maintenance and monitoring, vendor management, and cybersecurity threat assessments. The Isidore Group also offers cloud hosting support and data backup services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Valcon logo
Visit WebsiteWebsite

Valcon

111 W Railroad Ave, Bartlett, IL 60103
Visit WebsiteWebsite

Business Description

Valcon is an IT managed service provider inNaperville with more than 20 years serving Chicagoland businesses. The company uses in-house designers, web developers, security engineers, network designers, and systems administrators to create customized solutions. Services include managed IT and network security for small businesses. Cloud solutions available from Valcon include VoIP, SaaS, and Wi-Fi. The company also offers computer repair for desktops, laptops, and mobile devices, including virus diagnosis and repair.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
WEBIT Services, Inc. logo
Visit WebsiteWebsite

WEBIT Services, Inc.

1815 W Diehl Rd Ste 200, Naperville, IL 60563
Visit WebsiteWebsite

Business Description

WEBIT Services Inc. has helped small to midsize businesses with MSP services in Naperville with technology solutions since 1996. The company supports email and internet services with reliable performance across networks averaging 10 to 50 workstations. Its cybersecurity program delivers 24/7 proactive monitoring against spam and scan threats with intrusion detection systems and firewalls. WEBIT Services Inc. also offers business continuity solutions, including data backup and disaster recovery planning. Its customized cloud services are scalable, mobile, and cost-effective.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.3 / 5 (17)
Facebook
4.7 / 5 (14)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Back to Providers

Frequently Asked Questions

Are IT/MSP companies safe?

One of the biggest concerns that a company may have when considering an IT/MSP company is the security and safety of its network and data. An MSP’s managed network infrastructure and data centers are much more robust than a standard enterprise infrastructure and managed 24/7 online, with government approved procedures. This ensures that business data is secure at all times.

What is AWS managed service?

Amazon Web Services (AWS) is the world’s leading cloud computing platform and offers over 175 services to its customers. Unlike most MSPs that offer a combination of on-premise and cloud services, AWS only provides solutions that operate in the cloud. The benefits of using AWS include increased agility, lower hardware maintenance and software licensing costs, and the ability to scale and innovate faster.

What is a cloud service provider?

As the name suggests, a cloud service provider offers managed third-party services through a cloud-based platform and eliminates the need for on-premise hardware. The services on offer from a cloud-service provider vary and include application, infrastructure, and storage services. MSPs are different to cloud service providers because they typically provide a combination of managed on-premise and cloud-based services. 


Read All FAQS