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2024

Last updated:

Best Managed IT Service Providers in Indianapolis

Our Recommended Top 21

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls

Our goal is to connect people with the best local professionals. We scored Indianapolis Managed IT Service Providers on more than 25 variables across five categories, and analyzed the results to give you a hand-picked list of the best.

49Reviewed

37Curated

21Top Picks

Learn about our selection process.

Providers

featured provider = Featured Provider

Website
3815 River Crossing Parkway, Indianapolis, IN 46240
  • Cyber Security
  • Software Development
  • Remote Management
  • Mobile Device Management
  • Managed IT Services

Why choose this provider?

BetterWorld Technology is an impact-oriented IT company that has been serving the Indianapolis metro since 2002. The company aims to help clients' businesses sustainably grow and keep their employees productive by offering 24/7 managed IT services, such as cybersecurity, disaster recovery and backup, hosting and software development, and mobile device management. It also offers software solutions, virtual CIO services, and business phone solutions. Co-founder James F. Kenefick holds a degree in IT and has been an investor and entrepreneur for over 20 years.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Call for pricing

Indianapolis, IN

Why choose this provider?

Need help contacting a Managed IT Service Provider in Indianapolis? Call our Concierge team at 848-Book-Pro (848-266-5776 from 6 am - 4 pm PT | Mon - Fri). They are standing by to help you get the service you need.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Free booking service | Call 848.Book.Pro!

Website
6330 E 75th St Ste 336, Indianapolis, IN 46250

Why choose this provider?

Founded in 1985, SIM2K offers managed IT consulting services and solutions to clients throughout the Indianapolis metro area and other locations worldwide. Its main focuses are in rendering solutions, consulting on network systems, and providing information security. SIM2K's professionals are experienced in constructing, installing, and maintaining secure, efficient company networks and Wi-Fi. When providing information security, the company's on-staff network security experts help clients proactively plan ahead of cyberthreats or disasters.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
5155 N Shadeland Ave Ste 200, Indianapolis, IN 46226

Why choose this provider?

Leap Managed IT provides a variety of MSP services in Indianapolis and surrounding cities. Its solutions are provided in the form of an IT Master Plan that begins with client consultation to identify frustrations, issues, and potential glitches as well as clients' business goals. Leap Managed IT then performs an on-site evaluation of the IT infrastructure and strategically constructs its IT plan to thoroughly address each of the identified issues.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Facebook
4.8 / 5 (30)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
4825 W. 79th St., Indianapolis, IN 46268

Why choose this provider?

The mission of TeknaByte Consulting, LLC, is to provide its clients in Indianapolis with quality and managed IT services by offering IT solutions 24/7. It conducts cloud services, IT consulting and staffing, managed IT security, and document management. It also provides managed print and website services and VoIP and cloud telephony solutions. President and owner Derek Epps has been in the company since 2018. He has been in the managed services industry for over a decade.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (17)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
4400 W 96th St, Indianapolis, IN 46268

Why choose this provider?

Bell Techlogix is headquartered in Indianapolis, Indiana, and provides transformational services in the areas of Digital Workplace Services, Digital Business Infrastructure Services, and Application support to the public sector, as well as to large and mid-market enterprises. With services that build, integrate, and support the next wave of operational transformation Bell Techlogix provides a true client partnership and an enhanced digital experience. Through our talented professionals, our state-of-the-art facilities, and our intense focus on the end-user experience, we partner with our clients to leverage innovation and automation to transform their businesses. Our capabilities are highly regarded in the marketplace, as evidenced by being on the Gartner Magic Quadrant for the fifth consecutive year.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.2
Facebook
4.2 / 5 (16)

Website
14300 Clay Terrace Blvd Ste 260, Carmel, IN 46032

Why choose this provider?

CuroGens is a managed IT service provider and Microsoft Dynamics partner that provides solutions to businesses throughout the Indianapolis metro area. Its full-service maintenance agreement includes proactive monitoring and maintenance of clients' IT infrastructures, specialized 24/7 technical support, and network protection consisting of centralized patching, updated security protocols, database backup/retention, and configuration management. CuraGens implements strategic planning and consults with its clients to help them reach informed IT decisions. It also performs audits and special project assistance.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (3)

Website
5610 Crawfordsville Rd Suite 2000, Indianapolis, IN 46224

Why choose this provider?

Accent Consulting offers IT solutions for businesses in Indianapolis. The company has worked with finance, manufacturing, agriculture, and healthcare industries for over 20 years, providing managed IT services. Its solutions aim to support the client's business via strategic planning, technical expertise, advanced security, and proactive support. Its certified SOC technicians are well-versed in various frameworks to keep the business network monitored and secured. The company also offers HIPPA compliance, software development, cyber security, and cloud solutions. It has partnered with Microsoft, Dell, Cisco, and VMware.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (9)
Google
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
9963 Crosspoint Blvd., Indianapolis, IN 46256

Why choose this provider?

eMPiGO Technologies is an Indianapolis-based company that helps its clients achieve business continuity and growth. With the belief that technology is here to help everyone, it assists companies in tackling their IT challenges in different ways. Its team identifies clients' business needs, offers strategic consulting, works on application development, and deals with cybersecurity. It also secures network infrastructure and mitigates downtime through IT and cloud support, private hosting, and network monitoring and maintenance. eMPiGO Technologies has been catering to small and medium-sized businesses since its establishment in 2009.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
9519 Valparaiso Ct, Indianapolis, IN 46268

Why choose this provider?

Promethius Consulting has provided managed and outsourced IT solutions to clients in and around Indianapolis for over 20 years. Its managed services provide clients with unlimited help desk support and 24/7 monitoring and issue resolution. Services include patch management for clients' Windows servers and computers, along with the most up-to-date security and system updates. Promethius Consulting's full backup solutions help clients craft proactive backup plans to safeguard against data loss.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
3.9
Facebook
3.7 / 5 (7)
Google
5.0 / 5 (1)

Website
7934 Zionsville Rd, Indianapolis, IN 46268

Why choose this provider?

Catapult Tech Solutions provides managed IT services from its office in Indianapolis. It monitors, updates, and repairs the networks, servers, software, and computers of small and midsize businesses. It ensures the smooth and secure operation of IT systems by performing preventative maintenance with updates and patches. Its technicians have extensive experience in carrying out backups and recovery of hardware and software. Catapult Tech Solutions offers its clients a 24/7 remote IT support service.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
7135 Waldemar Dr, Indianapolis, IN 46268

Why choose this provider?

Diverse Tech Services provides its managed IT services and solutions to business clients throughout the Indianapolis area. Services include project management, service desk, on-site desktop, and infrastructure support. The company proactively monitors servers and workstations, email, backups, security and virus protection, and software patches and updates. Diverse Tech Services also provides co-location services and helps its clients implement disaster recovery planning with on-site data backup to combine planning, prevention, and protection of clients' data.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
3.5
Facebook
3.0 / 5 (3)
Yelp
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
8801 N Meridian St Ste 209, Indianapolis, IN 46260

Why choose this provider?

AIS is an IT managed service provider in Indianapolis. It provides IT consulting, strategy, and security solutions involving staffing, 24/7 monitoring, resolution, and on-site help desk support. The company's Virtual Chief Information Officer services provide an extra layer of company management. AIS's managed security services include Firewall-as-a-Service, incident response, compliance management, and security intelligence reporting. The company integrates services such as VoIP, wireless implementation, network cabling, and redundant internet.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
3.7
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
1119 Keystone Way Ste 302, Carmel, IN 46032

Why choose this provider?

Located in Carmel, RADcube provides managed IT services and solutions to business clients in and around Indianapolis, with over 15 years of experience and more than 50 supported technologies. Its Cloud Enablement Services allows clients to integrate remote and on-site infrastructure for functions such as serverless migrations and the provision of PaaS, IaaS, and SaaS. One of its specialties is providing serverless microservices, which increase infrastructure speed and efficiency. RADcube's cybersecurity capabilities include encryption, data loss prevention, and cloud security.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
150 W Market St Ste 700IN, Indianapolis, IN 46204

Why choose this provider?

CSpring is an IT and business consulting firm in Indianapolis that's been working with public and private sector clients throughout the country in a wide range of industries since 1996. The firm provides IT managed services for short-term engagements, government subcontracts, and as subject matter experts for long-term projects. CSpring holds a certification in WBE for the state of Indiana and the city of Indianapolis and WOSB and EDWOSB for the federal government.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
6430 E 75th St, Indianapolis, IN 46250

Why choose this provider?

Van Ausdall & Farrar is an IT managed service company in Indianapolis. It assists clients in planning, maintaining, and improving their technology and network systems. Its managed IT solutions handle tasks outsourced by other companies and include services such as IT consulting and support, monitoring for and alerting to threats, and providing patch management. Van Ausdall & Farrar also offers solutions in cloud server maintenance and migration and data security.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Facebook
4.9 / 5 (11)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
7148 Zionsville Road Indianapolis, Indianapolis, IN 46268

Why choose this provider?

Adams Remco is a technology provider based in Indianapolis. With more than 70 years in the business automation field, the company offers customized IT management solutions that include network design and integration, network security management, software development, and hardware maintenance. Adams Remco provides assistance on-site and through remote support. The company has received several accolades, including a Toshiba Outstanding Performance Award and the State of Indiana Half Century Business Award.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (8)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
8888 Keystone Xing Ste 1300, Indianapolis, IN 46240

Why choose this provider?

Catalyst Technology Group Inc. is an IT consulting firm headquartered in Indianapolis with additional locations in Chicago and Denver that provide small and midsize businesses enterprise-class support. Founded in 2002, it provides automated IT managed services that offer complete remote monitoring and management in a single console, including patch management, inventory tracking, and network performance and assessments. Clients can also opt for managed backups and antivirus and anti-malware protection. Other IT services include licensing audits, server planning, and support processes.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
111 Monument Circle, Suite 202, Indianapolis, GA 46204

Why choose this provider?

Resultant offers businesses in Indianapolis managed IT services. Implementing a client-focused service, the company first determines the actual needs of customers. Its IT professionals learn about organizations' strengths and weaknesses to create appropriate plans. They administer technological solutions, data analytics, management consulting, and digital formation. Resultant started in 2008 with the company name KSM Consulting. In 2021, it gained its current name to embody its team's approach to solving problems and representing its people.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (4)

Website
1101 E 16th St #300, Indianapolis, IN 46202
  • Cloud Solutions
  • IT Consulting
  • IT Migrations
  • IT Logistics
  • Outsourced IT
  • Cyber Security Awareness Training
  • cloud support
  • Technology Logistics
  • Cloud Services
  • Microsoft
  • Cyber Awareness Training
  • IT Services
  • cybersecurity compliance
  • Managed IT Services
  • IT Strategy
  • Cybersecurity
  • IT Security
  • Managed IT
  • IT Performance Optimization
  • Office 365 Migrations

Why choose this provider?

Blackink IT caters to small and medium-sized businesses in Indianapolis and its surrounding areas. It aids clients in enhancing business operations and reaching their objectives by providing them with managed IT services, such as system monitoring, database backup validation, and cybersecurity solutions. The company also offers backup testing, business impact analysis, disaster recovery planning, end-user awareness training, and security framework adoption services. Blackink IT has resolved more than 500,000 tickets since it opened its doors in 1993.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.7 / 5 (6)
Facebook
5.0 / 5 (6)

Website
8010 Woodland Drive, Indianapolis, IN 46278

Why choose this provider?

Megastream Media offers IT and security solutions to businesses and enterprises in Indianapolis. With more than 30 years of technology experience, it delivers various cloud services including Microsoft Azure and Amazon Web Services integration and virtual servers. The company's IT service models cover support services, helpdesks, ticket tracking, and performance dashboards. It also offers consultation services, assessment and reconfiguration of legacy networks, security assessment, cloud migration, LAN and WAN setup, and disaster and recovery planning.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.5 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

FAQs

  • What does MSP stand for?

    Some people might think of Minneapolis Saint Paul International Airport or the Michigan State Police when they hear the acronym MSP,  but in the world of information technology, MSP stands for managed service provider, also known as IT/MSP.

  • What is a managed service provider?

    A managed service provider delivers a range of IT services, such as application, network services, security, and infrastructure, and provides regular and ongoing support and administration of these operations. An organization may use an MSP to manage some or all of its IT services. For example, some companies choose to outsource their network security to an MSP and manage everything else in-house.

  • What is included in IT managed services?

    MSPs can provide their own core offerings or manage third-party solutions on behalf of their clients. These services can help various-sized companies in several ways: 

    Small businesses: Small businesses may not have the budget or need for a dedicated IT team. IT/MSP companies provide a range of scalable services and can be tailored to the needs of the business. MSP solutions are often much more cost-effective than hiring permanent staff. 

    Medium and large businesses: Larger businesses can take advantage of any number of MSP services. An MSP is often the more cost-effective solution, from performance monitoring and network security to mobile device management and disaster recovery.

  • What do IT/MSP companies do?

    Most MSPs offer a wide range of services under one roof, allowing their customers to take advantage of the convenience and cost savings. Here are just some of the services an MSP can provide:

    • General IT services: Include repairing hardware, installing software, and resolving other IT issues as they arise. 

    • Disaster recovery: Helps a company stay operational during a disaster or network outage. Services include data backups, server redundancy, and data center management. 

    • Managed communications: Management of all communications services, including email, telephone networks, mobile device management, and messaging solutions. 

    • Network infrastructure management: These services include network security and monitoring, infrastructure architecture management, and on-site services, such as cable management. 

  • How many managed service providers are there?

    The global managed service provider market is estimated to grow to more than 200 billion U.S. dollars in 2020. While MSPs can adapt their services to any business in any sector, the industries that benefit the most include health, automotive, manufacturing, and the IT sector itself. 


  • Why use managed services?

    There are many reasons why a company may turn to a managed service provider, which typically depends on a company's size and individual requirements. Factors may include:

    • Top-of-the-line IT solutions that don’t break the bank. 

    • An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business. 

    • Around-the-clock monitoring to improve security and reduce downtime. 

    • Significant IT cost savings. 

    • Specific expertise is required for a particular solution or service. 

  • What is a cloud service provider?

    As the name suggests, a cloud service provider offers managed third-party services through a cloud-based platform and eliminates the need for on-premise hardware. The services on offer from a cloud-service provider vary and include application, infrastructure, and storage services. MSPs are different to cloud service providers because they typically provide a combination of managed on-premise and cloud-based services.