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Best Managed IT Service Providers in Honolulu

2024

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Providers

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Website
1050 Queen Street, Honolulu, HI 96814

Why choose this provider?

HI Tech Hui is a locally owned IT service provider in Honolulu. Its team of IT engineers provides solutions like system maintenance, cloud security, data protection, and network solutions. They also offer cybersecurity assistance, including firewall, intrusion protection, and antivirus solutions. It owns a 24x7 security operations center to monitor and support its clients' needs and concerns. Some of the companies HI Tech Hui has worked with are Amazon, Wall Street, Microsoft, and various startup companies.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Google
4.0 / 5 (16)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
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Website
1019 Waimanu Street, Honolulu, HI 96814

Why choose this provider?

DataNet Pacific provides a remote work platform for all the business needs of clients in Honolulu. Treating a client's IT infrastructure like its own, the company maintains and monitors the system 24/7, optimizes it for maximum up-time, and protects it with security solutions. Its managed IT services include on-site support, network documentation, and proactive maintenance. DataNet Pacific serves various industries like finance, real estate, engineering, medicine, retail, and non-profit. Its clients include Sutter Healthcare, The Wedding Ring Shop, and Polynesian Cultural Center.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
900 Fort Street Mall, Honolulu, HI 96813

Why choose this provider?

Cetra Technology is a Honolulu-based consulting company that provides businesses with cutting-edge solutions like e-Discovery from Encase and Clearwell Systems. Backed by 100 years of combined experience, its engineers perform a wide range of internet-based technology solutions, including managed services, backup and disaster recovery, and network infrastructure design. They also implement cloud solutions and integrate cybersecurity into physical access control systems and security cameras. Since 2008, the company has served nearly 300 companies and has offices in Manila and Maui.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
3.8
Google
4.0 / 5 (6)
Yelp
2.5 / 5 (2)
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
1953 South Beretania Street, Honolulu, HI 96826

Why choose this provider?

Cowabunga! Computers is an information technology company that has been serving small businesses in Honolulu and the surrounding areas since 2001. It specializes in providing managed IT services, software and hardware repair solutions, cloud services, virus and spyware removal, data recovery and backup, network design, and cybersecurity. The company also offers customers IT and security consultations to guide them on advanced technologies. Cowabunga! Computers is committed to assisting businesses to succeed in today's technological world.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3
Yelp
4.5 / 5 (30)
Google
4.0 / 5 (17)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1110 Nuuanu Avenue, Honolulu, HI 96813

Why choose this provider?

Tech Partners Hawaii - Oahu is a managed IT service provider that has been a Microsoft partner since 2003. It offers network support and data recovery services, allowing the convenience of working and communicating remotely using Microsoft Office 365 tools. It caters to the manufacturing, construction, legal, and real estate industries in the area and its surrounding communities, like Honolulu. The company also uses a proactive approach to remotely identify potential network and system issues before they could affect and slow down business operations.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (18)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
900 Fort Street Mall, Honolulu, HI 96813

Why choose this provider?

Sirius Computer Solutions, Inc. is a managed IT service provider that services clients in Honolulu and nearby areas. The company offers a wide range of services such as networking, managed security, aggregation services, cloud transition, data center optimization, and identity and access management. Cloud transitional services are also available. It has partnered with major companies like Cisco, IBM, and Amazon Web Services. This privately held company is recognized nationally as a solution provider for numerous businesses.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Facebook
4.5 / 5 (17)

Website
1931 North King Street, Honolulu, HI 96819

Why choose this provider?

Servpac is an independent telecommunication company in Honolulu that has been serving local businesses since 2004. It specializes in various managed IT services, including full servers and desktop management, Microsoft 365 deployment, server uptime, and resource monitoring. It also provides security audit and best practices implementation, implementation, and support of multi-layered security solutions, disaster recovery, and data backup development and management. Servpac aims to continuously create innovative solutions for businesses and stay dedicated to investing in the technology landscape of Hawaii.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
3.9
Google
4.0 / 5 (24)
Yelp
3.5 / 5 (9)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1150 North Nimitz Highway, Honolulu, HI 96817

Why choose this provider?

Banyan Networks is a managed IT service provider that engineers network solutions for businesses in Honolulu. It mainly works with telecommunications and government clients delivering managed IT services as well as network monitoring, maintenance, and support. It also has experience in deploying extended IT services for a local county and has ensured the failover capability of its IT department's network. Its current president and founder, Laurence Dietrick, has worked in the wireless telecommunications and networking industry for three decades.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (1)

Website
810 Richards Street, Honolulu, HI 96813

Why choose this provider?

Busch Consulting, Inc., is an IT company that has been operating in Honolulu for 30 years. It offers primary and advanced managed IT services to businesses, including 24/7 monitoring, monthly executive reports, preventative maintenance, and managed malware protection. Its team of technicians also provides a variety of solutions for cybersecurity, remote access, and cloud computing. IT consulting services are also available to help clients choose the most ideal software and hardware investments depending on their needs.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3
Google
5.0 / 5 (2)
Facebook
3.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
201 Merchant St. #2430, Honolulu, HI 96813

Why choose this provider?

Tech Connection Inc is a Hawaiian IT managed service provider that has been catering to businesses in Honolulu and nearby areas for over 10 years. Its team of experienced IT professionals specializes in designing and building networks, structured cabling, and wireless systems. Their mission is to ease the burden of building cable networks and ensure that business owners are provided with sophisticated communication structures. They also offer backup and storage solutions, email and spam protection, phones, and security cameras.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3
Yelp
4.0 / 5 (2)
Google
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
PO Box 17159, Honolulu, HI 96817

Why choose this provider?

Since 2004, Hawaii Tech Support has been delivering local IT assistance to businesses and organizations in Honolulu. Hawaii Tech Support strives to help companies to grow and become more profitable by solving their IT issues. The company works to streamline systems with a range of IT solutions. It provides a managed service plan for commercial clients to eliminate downtime. It also provides an array of services for security, data, hardware, and software needs. The company also builds business communication networks and cloud infrastructure.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
3.9
Facebook
4.2 / 5 (10)
Google
3.0 / 5 (5)
Yelp
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.8
Responsiveness
Friendliness
Helpfulness
Detail

Website
1050 Queen Street, Honolulu, HI 96814

Why choose this provider?

Based in Honolulu, Integrated Technology Solutions | ITS Hawaii is an electronics system contractor that provides low voltage infrastructure to residential and commercial customers. It offers tailored end-to-end technology solutions in data networks, security cameras, telephone systems, home theater & automation, digital signage, and wireless access points. It implements, supports, and designs custom network solutions for secure and safe data assets transfer across multiple operating systems and platforms. Its team of professionals has over 10 years of experience in the diverse life cycle of system development.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
5.0 / 5 (30)
Yelp
4.0 / 5 (10)
Facebook
4.5 / 5 (9)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
900 Fort Street Mall 17th Floor, Honolulu, HI 96813
  • IT Support
  • Cyber Security
  • Outsourced IT
  • Help Desk Services
  • Cybersecurity
  • Managed IT
  • IT Migrations
  • IT Security
  • Managed IT Services
  • Cloud Solutions
  • IT Strategy
  • IT Consulting

Why choose this provider?

Intech Hawaii is an IT services company serving businesses in Honolulu. It specializes in managed IT, cybersecurity, regulatory compliance, technology planning, and IT consulting. The firm aims to address the challenges faced by regulated organizations and empathizes with the struggles of business owners in managing technology, cybersecurity, and compliance. As a "Security First" managed service provider, Intech Hawaii's mission is to nurture local talents, offer cutting-edge security solutions, and empower its team to thrive in today's fast-paced business environment.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (32)
Facebook
5.0 / 5 (11)
Yelp
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
3600 Aolele St #30027, Honolulu, HI 96820
  • IT Strategy
  • IT Services
  • IT Solutions

Why choose this provider?

Ignite Solutions Group is a cloud technology and consulting firm serving businesses and non-profit organizations in Honolulu and the surrounding areas. It helps clients enhance information security and control, attain scalability, and increase productivity through custom IT and cybersecurity services. Its process includes mapping and reviewing existing systems, moving them to the cloud, and optimizing performance. Its team has substantial experience with Microsoft 365, Microsoft Power Platform, Azure, and Common Data Service. Ignite Solutions Group has been in business for more than eight years.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (5)
Google
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Frequently Asked Questions

  • What does MSP stand for?

    Some people might think of Minneapolis Saint Paul International Airport or the Michigan State Police when they hear the acronym MSP,  but in the world of information technology, MSP stands for managed service provider, also known as IT/MSP.

  • What is a managed service provider?

    A managed service provider delivers a range of IT services, such as application, network services, security, and infrastructure, and provides regular and ongoing support and administration of these operations. An organization may use an MSP to manage some or all of its IT services. For example, some companies choose to outsource their network security to an MSP and manage everything else in-house.

  • What is included in IT managed services?

    MSPs can provide their own core offerings or manage third-party solutions on behalf of their clients. These services can help various-sized companies in several ways: 

    Small businesses: Small businesses may not have the budget or need for a dedicated IT team. IT/MSP companies provide a range of scalable services and can be tailored to the needs of the business. MSP solutions are often much more cost-effective than hiring permanent staff. 

    Medium and large businesses: Larger businesses can take advantage of any number of MSP services. An MSP is often the more cost-effective solution, from performance monitoring and network security to mobile device management and disaster recovery.

  • What do IT/MSP companies do?

    Most MSPs offer a wide range of services under one roof, allowing their customers to take advantage of the convenience and cost savings. Here are just some of the services an MSP can provide:

    • General IT services: Include repairing hardware, installing software, and resolving other IT issues as they arise. 

    • Disaster recovery: Helps a company stay operational during a disaster or network outage. Services include data backups, server redundancy, and data center management. 

    • Managed communications: Management of all communications services, including email, telephone networks, mobile device management, and messaging solutions. 

    • Network infrastructure management: These services include network security and monitoring, infrastructure architecture management, and on-site services, such as cable management. 

  • How many managed service providers are there?

    The global managed service provider market is estimated to grow to more than 200 billion U.S. dollars in 2020. While MSPs can adapt their services to any business in any sector, the industries that benefit the most include health, automotive, manufacturing, and the IT sector itself. 


  • Why use managed services?

    There are many reasons why a company may turn to a managed service provider, which typically depends on a company's size and individual requirements. Factors may include:

    • Top-of-the-line IT solutions that don’t break the bank. 

    • An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business. 

    • Around-the-clock monitoring to improve security and reduce downtime. 

    • Significant IT cost savings. 

    • Specific expertise is required for a particular solution or service. 

  • What is a cloud service provider?

    As the name suggests, a cloud service provider offers managed third-party services through a cloud-based platform and eliminates the need for on-premise hardware. The services on offer from a cloud-service provider vary and include application, infrastructure, and storage services. MSPs are different to cloud service providers because they typically provide a combination of managed on-premise and cloud-based services.