Expertise.com

2024

Last updated:

Best HVAC & Furnace Repair Services in San Antonio

Our Recommended Top 21

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls

Our goal is to connect people with the best local professionals. We scored San Antonio HVAC & Furnace Repair Services on more than 25 variables across five categories, and analyzed the results to give you a hand-picked list of the best.

329Reviewed

205Curated

21Top Picks

Learn about our selection process.

Providers

featured provider = Featured Provider

Website
11403 Jones Maltsberger Road, San Antonio, TX 78216
  • Air Conditioning
  • Furnaces
  • Residential
  • Commercial

Why choose this provider?

Comfort Air Engineering, Inc., provides HVAC and furnace repair services to residential and commercial clients in San Antonio and its surrounding areas. Some of the company's services include AC and heater repair and replacement, water heater installations, UV air sanitizers, and dehumidifiers. Additionally, the family-owned and family-operated firm offers building automation services that help businesses regulate indoor temperature across multiple rooms, high-traffic areas, and open spaces. Comfort Air Engineering, Inc., has been around since 1964.

License Verified:

License: TACLA00000146C

Texas State Board of Plumbing Examiners

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (400)
Angi
4.8 / 5 (210)
Facebook
4.8 / 5 (39)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Call for pricing

San Antonio, TX

Why choose this provider?

Need help contacting a HVAC & Furnace Repair Service in San Antonio? Call our Concierge team at 848-Book-Pro (848-266-5776 from 6 am - 4 pm PT | Mon - Fri). They are standing by to help you get the service you need.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Free booking service | Call 848.Book.Pro!

Website
17327 Green Mountain Rd, San Antonio, TX 78247
  • Air Conditioning
  • Heating
  • Plumbing
  • 24/7

Why choose this provider?

Aramendia Plumbing, Heating and Air is a home service contractor that serves both residential and commercial clients in San Antonio. In business for more than three decades, it has been offering expert heating and cooling solutions, which include general repairs, replacements, installations, and maintenance services. Its professional technicians also have the experience to work on home zoning, improve air quality, and program thermostats. Customers may book the services of Aramendia Plumbing, Heating and Air through the company’s website.

License Verified:

License: 8070

Texas State Board of Plumbing Examiners

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.8 / 5 (1925)
Facebook
4.7 / 5 (217)
Yelp
3.0 / 5 (89)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
4335 Vance Jackson Rd, San Antonio, TX 78230
  • Air Conditioning
  • Furnaces

Why choose this provider?

Rosenberg Indoor Comfort offers heating and cooling solutions to both residential and commercial clients in the San Antonio and the surrounding areas. The company was founded more than a decade ago, and it offers installation, maintenance, and repair for all models of heating and cooling systems. Experienced technicians can give businesses advice on the correct HVAC system for their premises. Regular maintenance packages also include seasonal tune-ups for air conditioners and heaters.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Facebook
4.9 / 5 (169)
Yelp
4.0 / 5 (29)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
11926 Warfield St, San Antonio, TX 78216
  • Air Conditioning
  • Furnaces
  • Tune Up

Why choose this provider?

San Antonio Air is a locally owned and operated HVAC sales and service contractor serving residential and commercial clients in the greater San Antonio metro area. Its services include repair and installation of heat pumps, AC units, and furnaces. It also offers plumbing services, attic insulation, preventative maintenance, and 24/7 emergency accessibility. The company has been in business since 1986 and employs NATE-certified service technicians that are able to work on most major makes and models.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
2.5
Yelp
2.5 / 5 (24)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
10434 Aristocrat Street, San Antonio, TX 78245
  • Air Conditioning
  • Furnaces
  • 24/7

Why choose this provider?

Amazing Air Solutions has provided HVAC repair services to homeowners in the San Antonio area since 2008. Its technicians arrive with sophisticated tools to perform AC, heating, and furnace tune-ups, repairs, and replacement. They offer duct replacement for leaking air ducts or those that have suffered damage over the years. Focusing on indoor air quality, the staff uses whole-home air cleaners to improve the overall air quality by eliminating contaminants from the air. Amazing Air Solutions offers 24/7 emergency repair services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (419)
Facebook
5.0 / 5 (32)
Angi
5.0 / 5 (8)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
301 E. Ramsey Road, San Antonio, TX 78216
  • Air Conditioning
  • Furnaces

Why choose this provider?

Airtegrity Comfort Solutions is a home heating and air-conditioning service provider catering to customers in San Antonio. The firm repairs, installs, and tunes up cooling and heating systems. The inspects units every six months to look for wear. The company also installs ductless systems that offer better energy efficiency. Airtegrity Comfort Solutions was started by Francisco Bermudez. It remains a family-owned venture since its establishment over 25 years ago, with a clientele including commercial entities.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (263)
Facebook
4.7 / 5 (108)
Angi
4.3 / 5 (7)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
9272 US Highway 87 E, San Antonio, TX 78263
  • Air Conditioning
  • Furnaces

Why choose this provider?

Jon Wayne Service Company serves residential clients in San Antonio and nearby areas. Since 2001, its technicians have been providing furnace installation and repair services. They work closely with every client, providing them the proper education on the processes. Its other services include AC, heat pump, tank water heater, and panel installation, maintenance, and repair. In addition, Jon Wayne Service Company provides a 24-hour emergency service. A past client has shared how the company responded to their service request on the same day they called.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.8 / 5 (11251)
Facebook
4.8 / 5 (2296)
Angi
4.6 / 5 (953)

(+3 additional sources)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
5504 Bandera Rd. Ste 208, San Antonio, TX 78238
  • Air Conditioning
  • Furnaces

Why choose this provider?

Ike's Air Conditioning serves the clients in San Antonio. It installs, maintains, and repairs heating and air-conditioning systems, offering round-the-clock emergency services. Its crew members work on Mitsubishi products, Amana HVAC units, IQAir air purifying systems, and Daikin ductless units. The company has a fully stocked warehouse that reduces delivery or repair times. Duct repair, air balancing, and indoor air quality services are included in its offered solutions. The veteran and family-owned company has been serving the community since 1972.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6
Google
4.7 / 5 (165)
Angi
4.8 / 5 (77)
Yelp
1.3 / 5 (12)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.8
Responsiveness
Friendliness
Helpfulness
Detail

Website
21720 Hardy Oak Boulevard, San Antonio, TX 78258
  • Air Conditioning
  • Furnaces
  • Tune Up
  • Duct Work
  • 24/7

Why choose this provider?

Bravo Heating and Air Conditioning LLC is an HVAC company that's based in San Antonio. In addition to the company's NATE C-3 HVACR Contractor designation and its green certification, its technicians all have NATE certifications. The company diagnoses air conditioners for problems and makes definitive diagnoses to determine where problems come from. Bravo Heating and Air Conditioning LLC offers comprehensive heating services, including installation, repair, service, sales, and replacement.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
5.0 / 5 (98)
HomeAdvisor
4.8 / 5 (48)
Angi
5.0 / 5 (43)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
1920 Grandstand Dr, San Antonio, TX 78238
  • Air Conditioning

Why choose this provider?

Will Fix It is an HVAC and furnace repair service company that has been operating in San Antonio and surrounding areas since 1994. The company specializes in the repair, tune-ups, and installation of air-conditioning units, thermostats, heating systems, and furnaces. Its professional plumbing team also offers drain cleaning, garbage disposal repair, sewer line repair, and water softener installation. Clients can also avail themselves of Will Fix It's services in air purification, filtration system installation, and general electrical services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.5
Responsiveness
Friendliness
Helpfulness
Detail

Website
8802 Lockway, San Antonio, TX 78217
  • Air Conditioning
  • Furnaces

Why choose this provider?

ASC Heating & Air provides AC and furnace repair in the San Antonio metro and surrounding areas. It handles air-conditioning issues, such as broken or faulty parts; faulty electronic controls, thermostats, and switches; improper refrigerant levels; and dirty, damaged, or blocked coils. Additionally, it offers other services such as tune-up, maintenance, installation, and replacement for ACs. Customers can also ask for central air-conditioning system designs. ASC Heating & Air is a family-owned and operated company catering to both residential and commercial customers.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
240 Sherwood Drive, San Antonio, TX 78201
  • Air Conditioning
  • Furnaces

Why choose this provider?

Established in 2018, Beluga Air is a San Antonio-based HVAC company that serves residents and light commercial property owners in the metro and its surrounding areas. It offers a wide range of installation and repair services for air conditioners and heaters. Using its 18-point cooling and 17-point heating inspection methods, Beluga Air helps ensure HVAC units are in optimal condition. Duct sanitation and attic insulation services are also available. Owner Jose Corchado has over 11 years of experience in the HVAC industry.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (358)
Yelp
4.8 / 5 (110)
Facebook
4.9 / 5 (25)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
16106 University Oak, Suite 2, San Antonio, TX 78249
  • Air Conditioning

Why choose this provider?

Caliente Plumbing, Heating & Air is a family-owned company that serves residential and commercial clients in San Antonio and nearby areas. It provides HVAC system maintenance and furnace repair and replacement services. Its certified master plumbers and registered journeyman plumbers are equipped with industry-standard skills and tools when carrying out services. They are available 24/7 to respond to any customer service request or emergency. Caliente Plumbing, Heating & Air also provides plumbing and water heater installation, repair, and replacement services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (700)
HomeAdvisor
4.9 / 5 (363)
Facebook
4.9 / 5 (158)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
16019 University Oak, San Antonio, TX 78249
  • Air Conditioning

Why choose this provider?

SA Specialists is a contractor that serves property owners in the San Antonio metro and the surrounding communities. Its residential and commercial repair solutions include air conditioning systems. The company addresses various issues like leaking or draining AC units. Its technicians also provide new HVAC system installation solutions. They install units from brands, such as Goodman and RUUD. They also aim to protect individuals and families from different diseases by installing iWave air purifiers.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6
Google
4.6 / 5 (411)
Angi
4.7 / 5 (330)
Yelp
3.7 / 5 (26)

(+2 additional sources)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
9111 Broadway, San Antonio, TX 78217
  • Air Conditioning
  • Furnaces
  • Tune Up
  • Duct Work
  • 24/7

Why choose this provider?

Tri-City Air Conditioning & Heating is a licensed and insured HVAC company providing air conditioner repair services in San Antonio for residential and commercial customers. The certified technicians work on all brands, models, and style units and are experienced with troubleshooting and diagnosing problems, such as leaks, warm air, and noisy equipment. Tri-City Air Conditioning & Heating also offers heating and cooling system maintenance and replacement with extended warranties and service agreements. Financing is available for qualified individuals.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (150)
HomeAdvisor
4.9 / 5 (35)
Angi
4.7 / 5 (31)

(+2 additional sources)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
2707 Trinity Ridge, San Antonio, TX 78261
  • Air Conditioning
  • 24/7

Why choose this provider?

A family-owned business, Air Texas has been operating in San Antonio and the surrounding communities since 1997. The jobs of its technicians include installing and servicing most makes and models of air conditioners and furnaces. To help clients avoid unexpected equipment breakdowns, they arrange biannual inspections and offer pre-season preparation solutions. Air Texas also responds to HVAC emergencies and carries REME HALO UV light air purifiers, Safe-T-Switch float switches, Linebacker surge protectors, and Trane Wi-Fi thermostats.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
5707 Kenwick, San Antonio, TX 78238
  • Air Conditioning

Why choose this provider?

General Air Conditioning serves residential and commercial property owners in the San Antonio metro. Its range of services includes air conditioning system installation and maintenance. The company also repairs and replaces broken air conditioning units. Its technicians install heating systems and provide ductwork services. They conduct airflow testing to determine duct system problems. General Air Conditioning has been in business for over 20 years. It is a member of the Air Conditioning Contractors of America.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (269)
Angi
4.8 / 5 (60)
Facebook
4.9 / 5 (41)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
9514 Middlex Drive, San Antonio, TX 78217
  • Air Conditioning
  • Central Air
  • 24/7

Why choose this provider?

Air Dynamics Mechanical is a fully licensed, insured, and EPA-certified air conditioner company in San Antonio. The family-owned and operated company has been providing a variety of 24-hour HVAC services for over 10 years now. Some of its services are installation and repair of heating systems and AC and indoor air quality testing. The company also recycles ozone-depleting refrigerants and offers a one-year return policy for fully installed AC units.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (134)
Facebook
5.0 / 5 (30)
Yelp
5.0 / 5 (8)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
130 Laurelwood Drive, San Antonio, TX 78213
  • Air Conditioning

Why choose this provider?

Felix Air Services offers heating and cooling solutions to the residents of San Antonio. It installs, repairs, and installs heating and air-conditioning systems. The crews deal with heaters and heat pumps, ductless mini-split systems, and HVAC ductwork. In addition, they conduct spring and fall preventive maintenance services. They offer Goodman and American Standard products and work on various makes and models of systems. Felix Air Services is a family-owned company that was established in 2011.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1812 Grandstand Dr., San Antonio, TX 78238
  • Air Conditioning
  • Furnaces

Why choose this provider?

AAA Affordable Plumbing, Heating & Air Conditioning serves residential and commercial property owners in and around San Antonio. The business installs, repairs, and replaces air conditioners, heating systems, pipes, and sewage disposals. Its crew of technicians leverages over 40 years of collective industry experience to address HVAC system issues resulting from leaks, clogged drains, and broken filters. They handle products from multiple manufacturers, including Carrier, American Standard, and York. They have completed projects for industrial warehouses, condominiums, and office buildings.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

FAQs

  • How do residential HVAC systems work?

    Central HVAC systems use ductwork and mechanical blowers to deliver heating and cooling across a home’s primary living areas. Refrigerant-based systems, such as heat pumps and air conditioners, use pressurized gas that raises or lowers the temperature by absorbing heat. Their principal components include the evaporator coil, compressor, condenser coil, and blower. Furnaces generate heat by burning fuel, such as oil, propane, or natural gas. Energy from the burners is captured by a heat exchanger, and a flue exhausts combustion byproducts outdoors. Nowadays, homeowners can choose between dual-fuel systems, ductless heat pumps, and variable-speed models that provide enhanced comfort and efficiency.

  • How often do I need to schedule HVAC service for my system?

    Central heating and cooling systems should be serviced annually in the spring and fall. Air conditioners should be inspected every spring; furnaces should be tuned up in the fall, and heat pumps need to be serviced twice per year. Scheduling maintenance early in the season can help homeowners prevent breakdowns and avoid the rush.

  • Why do HVAC systems need regular maintenance?

    Preventive maintenance for HVAC equipment is just as important as an oil change for a car. Regular service visits increase the system’s efficiency, prevent unnecessary wear and tear, and detect problems before they worsen. For optimal results, technicians inspect all electrical and mechanical components. This type of maintenance extends the system’s lifespan, prevents safety hazards, and helps homeowners enjoy long- and short-term savings.

  • What’s the best way to care for an HVAC system in a multifamily investment property?

    HVAC maintenance helps landlords retain quality tenants and control their ownership costs. For best results, centralized and decentralized heating and cooling systems should be serviced in the spring and fall. Technicians can lubricate moving parts, measure refrigerant levels, clean the coils, and check the belts and bearings. Landlords should also consider supplying new air filters to tenants to prevent unnecessary wear and tear, and unit breakdowns related to restricted airflow.

  • What are the signs of a broken HVAC system?

    Heating and cooling systems contain hundreds of parts, which means that almost anything can go wrong. Some warning signs are obvious. For example, if the air conditioner is blowing hot air or if the furnace won’t shut off, it’s time to call a professional. Other malfunctions can cause subtle decreases in comfort and efficiency. Regardless of the problem, responding quickly is generally the best way to avoid more significant repairs and expenses. Homeowners can protect themselves by recognizing the following warning signs:

    • Unusually high energy bills
    • Excessive mechanical noise
    • Starting difficulties
    • Sudden shutdowns
    • Continuous airflow
    • Temperature imbalances
    • High humidity
    • Unpleasant odors
    • Ice buildup on the coils
    • Leaks or water damage

  • Does a home warranty cover HVAC repairs?

    Yes, many home warranty companies pay for HVAC repairs. This type of coverage may be standard or included as an optional add-on. In most cases, homeowners are responsible for an initial service fee. If the unit cannot be repaired, the company may pay for a replacement.

  • Will replacing the HVAC system increase my home’s value?

    While most homeowners only recoup 35% to 50% of their installation costs, a new HVAC system can be a major selling point that attracts potential buyers and results in a faster sale. The benefits depend on the local climate, the type of market, and the condition of the existing system. Aging or poorly maintained equipment may encourage buyers to submit lower offers, especially if problems are revealed during an inspection.