- No restrictions for dog breeds
- Variety of add-on coverages
- Several bundling options available
- Limited discount options available
- Higher than average complaints with NAIC
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Celebrating a century of service in 2022, State Farm is the largest home insurer in the country. Unlike many other insurers, State Farm is available in all 50 states with a large network of local agents.
To help you find the right home insurance to protect your family and belongings, we’ve created an in-depth guide that looks at the provider’s coverage availability, discounts, add-ons, and member perks.
State Farm is ranked fifth on our list of best homeowners insurance companies of 2023.
Of the quotes we gathered for this piece, State Farm offered the second-lowest rate behind Travelers, with an option to save $578 by bundling home and auto. This would bring the annual premium from $1,717 to $1,139.
Homeowners can customize their coverage with a wide variety of add-ons. This includes home rental coverage and coverage to replace a damaged water heater, air conditioner, or heating unit with a more energy-efficient model.
State Farm offers a variety of online tools and educational materials that help first-time homeowners navigate the complexities of home insurance. The company’s online quote tool also helps customers determine their coverage needs. However, to buy a State Farm home insurance policy, you will need to work with a local agent. It’s not possible to buy a policy online.
Below is a quick overview of the strengths and weaknesses of State Farm’s homeowners insurance offerings.
Where State Farm Stands Out
Affordable coverage: State Farm quoted us the second-cheapest annual premium ($1,717) out of all the companies we reviewed for our best homeowners insurance of 2022 review. The company also quoted us a discount of $578 if bundling home and auto.
Customizable policies: Customers can upgrade a standard policy with optional coverage for valuable possessions, identity restoration, inflation guard, and home systems protection.
No dog breed restrictions: This is a big perk for homeowners with dogs that commonly wind up on banned breed lists for insurers, such as German shepherds and mastiffs.
What Could Be Improved
Discount availability: Compared to other top insurers, State Farm offers relatively few homeowners insurance discounts. The company's site only highlights three discounts for bundling, home security, and roofing materials.
Customer satisfaction: State Farm scored 1.01 on the National Association of Insurance Commissioners’ (NAIC) complaint index rating, which is higher than the industry average of 1, and notably higher than many of the other home insurers we reviewed. For context, the median complaint ratio is a 1.0, with lower scores reflecting lower complaints.
In our top homeowners insurance companies of 2022 roundup, we picked State Farm as the best provider for new homeowners. Home insurance can be an intimidating topic for first-time homeowners, as there are many complex factors to consider as you compare plans.
State Farm offers a variety of online tools and educational materials that help first-time homeowners navigate the complexities of home insurance. The company’s online quote tool also helps customers determine their coverage needs.
The company offers affordable rates, which is an incentive for homeowners who may not have very much leftover in their budget after closing on their new home. Plus, the company’s strong financial strength rating offers peace of mind for new homeowners that their insurer has the funds to pay for their claims.
State Farm offers affordable homeowners insurance. We gathered home insurance quotes for a sample single-family home of 2,606 square feet in Naperville, Illinois, from the top home insurance companies. State Farm quoted us with an annual premium of $1,717, with a home and auto bundling discount of $578.
Home insurance quotes will vary based on your home details, your personal information, your location, and any applicable discounts you’re eligible for. Contact State Farm directly for a personalized quote.
To help you compare how homeowners insurance costs can vary by company, we included our sample quotes for a single-family home in Naperville, Illinois, below.
State Farm offers a few discounts to help you save money on your homeowners insurance.
Bundling discount: You can get a discount by bundling multiple policies with State Farm. State Farm quoted us a bundling discount of $578 for our sample home, but the website states that homeowners can save up to $1,127 if you bundle home and auto.
Home security insurance discounts: State Farm offers discounts if you have installed a fire alarm, smoke alarm, burglar alarm, or any other home monitoring system.
Roofing materials discount: State Farm offers a discount if you use certain impact-resistant roofing materials like hail-resistant shingles or Class 4 shingles.
Higher deductible: While it’s not necessarily a discount, State Farm does offer the option to set your deductible at a higher amount to lower your annual premium.
It’s worth noting that these discounts are not available in every state. For more information, contact a local State Farm agent.
State Farm offers fewer discounts compared to other top insurers. If you’re looking for a more robust assortment of discounts, look into Liberty Mutual or American Family.
State Farm offers the standard home insurance policies you’d expect. This includes:
Dwelling: This pays for the home itself, including the walls, roof, flooring, and fixtures.
Other structures: This coverage pays for damage to other structures on your property, such as a detached garage or shed.
Personal property: This coverage pays for your personal belongings like furniture, jewelry, and clothing if they are stolen or damaged.
Additional living expenses: This coverage pays for costs like hotel bills and restaurant expenses you may incur as you rebuild or repair your home after a disaster.
Personal liability: This coverage pays for legal expenses if you’re held liable for accidental injury or personal property damage to others.
Medical payments to others: This coverage pays for medical expenses for a guest injured in your home, regardless of who's at fault.
State Farm offers extensive additional coverages that can be used to customize a policy to your liking.
A few noteworthy add-ons include:
Inflation guard: This protection increases your dwelling coverage annually to keep pace with inflation.
Ordinance or law: This provides coverage for repairing or rebuilding a home to meet today’s building codes.
Identity theft protection: This coverage will help you recover after an identity theft incident, including up to $25,000 in reimbursement.
Increased dwelling coverage: This coverage helps you rebuild or repair your home after a covered loss when the materials and labor have become more expensive.
Personal articles policy: This type of policy offers added protection for replacement of your personal belongings such as jewelry, sports equipment, and everything in between — without paying a deductible.
Umbrella coverage: This policy will cover liability claims that exceed your home insurance policy limits.
State Farm offers a wide range of add-ons beyond the ones we highlighted here. Contact a local agent for more information on the add-ons available to you.
State Farm homeowners insurance is available in all 50 states. However, additional coverage options and discount availability may vary by state. Contact a local State Farm agent for more information about your home insurance options.
State Farm ranks No. 6 out of 19 in J.D. Power’s 2022 Customer Satisfaction Index Ranking. This list examines each home insurer based on interaction, policy offerings, price, billing process and policy information, and claims to assess overall customer satisfaction.
Below, we break down the different aspects of this rating to provide a better picture of State Farm’s consumer experience.
Digital tools: State Farm offers a variety of online tools to help you get a quote, file a claim, and determine your coverage needs with a calculator. The company also offers a mobile app that makes it easier to file claims and access your policy information. The app is rated well for both Apple devices (4.8 stars) and Android devices (4.7 stars).
Claims process: Homeowners have several options for filing a claim with State Farm. They can contact their agent directly, call State Farm’s claims division, or file using the company’s website or mobile app tools. You can also track your claim status online, in the app, or by contacting your agent.
Customer service: As mentioned, State Farm ranks above average in J.D. Power’s Customer Satisfaction Index Ranking, which indicates a high level of satisfaction among customers. When it comes to contacting customer service, you can reach out to a local agent, fill out an email form, use the live chat feature, or call 800-782-8332.
Payment methods: State Farm allows customers to pay via mobile app, in person, over the phone, or by mail.
Claims satisfaction: J.D. Power also ranks home insurers by property claims satisfaction. State Farm ranks No. 7 out of 19 in the 2022 Property Claims Satisfaction Study, which measures customers’ satisfaction with their claim process during April to December 2021.
Take a look at how State Farm stacks up against competitors by looking at years of experience, availability in the U.S., third-party ratings, and discount and bundling options.
Years in business
Online quote availability
AM Best Financial Strength Rating
J.D. Power Property Claims Satisfaction Rating
Purchasing State Farm homeowners insurance can be done online or by calling a local State Farm agent.
First, begin the quote process with State Farm’s quote tool. You can also request a quote over the phone with a local agent.
To complete the quote, you’ll be asked a series of questions about your home and its history, as well as some of your personal information.
Once State Farm has compiled the information it needs, the company will provide you with an online quote or connect you with a local agent.
Once you have your quote, you will need to contact a local agent in order to purchase your homeowners insurance — you cannot purchase a plan online.
Below, we answer some of the most frequently asked questions about State Farm’s home insurance coverage.
As the largest home insurer in the country, State Farm has a solid reputation as a respected and financially strong company. A standard policy offers the coverage options you’d expect, and a variety of additional coverage options makes it easy to customize a policy exactly to your liking.
The downside to State Farm is that there are fewer discounts available compared to other top insurers. If discounts are important to you, you may want to look into Liberty Mutual, which we rated as the best company for discounts.
Expertise’s home insurance rating methodology takes into account the following details about each company:
Financial strength: This category examines a company’s ability to pay future claims based on assessments from independent agencies like AM Best and Demotech. Companies with a higher score from these third-party companies ranked higher in this category.
Customer satisfaction: Our team examined J.D. Power’s 2022 Property Claims Satisfaction Study that provides an analysis of customers’ perceptions and expectations of their insurer’s performance throughout the entire claims experience. Companies that ranked higher on J.D. Power’s list scored higher in this category.
Coverage availability: Our team examined state availability for each company and rated companies with more availability higher than competitors.
Consumer experience: For this category, our team reviewed each company’s website, mobile app, quote tool, and customer service availability.
Consumer complaints: Our team reviewed complaints to state regulators as reported by the National Association of Insurance Commissioners (NAIC). To assess how insurers compare to one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size or share of total premiums in the industry. The NAIC assigns a median complaint ratio of 1.0. Companies with an NAIC complaint score of less than 1 scored higher in this category.
Premium cost: This category assesses homeowners insurance costs based on the quotes we gathered from each company for a sample home of 2,606 square feet in Naperville, Illinois. Companies that provided lower quotes scored higher in this category.
To score companies in these categories, we collected data points from the companies' websites, company representatives, state regulator data, and third-party analyses.
These data points were then compared against each other and given a star rating score, where one star represents a poor rating and a five-star score represents an excellent rating. To calculate the star rating, we looked at each company’s total weighted score, divided by the maximum score, and multiplied by five.
Our ratings are weighted based on our editorial opinions. We use the following weightings for our homeowners insurance company ratings:
Financial strength (20%)
Customer satisfaction (15%)
Coverage availability (10%)
Consumer experience (20%)
Consumer complaints (15%)
Premium cost (20%)