Our Selection Process

Expertise finds and reviews the top service professionals in over 200 industries across the U.S. Each month, we research more than 60,000 businesses to help customers find the best-qualified professional for their needs. Our research process is always evolving to keep up with industry changes, so we're confident that when we say a provider is one of the best, it is.

Availability

Finding Potential Picks

First, we identify all the potential providers in a community. We use public databases and customer referrals to collect an exhaustive list of local businesses, checking their availability and service areas.

Finding Potential Picks
QUALIFICATIONS

Look for Accreditations, Awards, and Licenses

Next, we validate each business' qualifications. We know which professions require a license or certification to operate in your area, and we find providers who have gone above and beyond to educate themselves in their area of expertise.

Look for Accreditations, Awards, and Licenses
REPUTATION

Analyze Review Data

We scour public records and information to determine each provider’s reputation. Every provider is analyzed based on the number of professional databases reviewing them, their average review score, and the volatility of their ratings.

Analyze Review Data

Are You An Industry Expert?

Find out how Expertise can help your business.

Get Listed
Experience

Assess Service Capabilities

After our screening processes, we select our finalists based on a provider’s primary area of expertise, the variety of services they offer, and their years of experience.

Assess Service Capabilities
Professionalism

Mystery Shopping

Finally, our mystery shoppers call each company, identifying themselves as potential customers, to gauge knowledgeability, friendliness, and professionalism.

Mystery Shopping

A few of our trusted sources

  • Lexis Nexis
  • NMLS Consumer Access
  • Consumer Financial Protection Bureau
  • Contractors State Licence Board
  • The State Bar of California
  • The State Bar of Texas