Expertise.com

2024

Last updated:

Best Auto Repair Shops in New Haven

Our Recommended Top 14

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls

Our goal is to connect people with the best local professionals. We scored New Haven Auto Repair Shops on more than 25 variables across five categories, and analyzed the results to give you a hand-picked list of the best.

40Reviewed

29Curated

14Top Picks

Learn about our selection process.

Providers

featured provider = Featured Provider

Website
25 Stiles Ln, North Haven, CT 06473
  • ASE Certified

Why choose this provider?

JP Automotive, LLC, handles the car maintenance and repair needs of drivers in New Haven. It conducts test drives to accurately determine vehicle problems through hands-on experience. To keep cars running smoothly, it cleans and adjusts engines, transmissions, electric wirings, wheels, and suspensions. Additionally, its technicians replace severely damaged components with genuine parts. The company believes that recognizing the skills, values, and attitudes of its employees is the key to delivering excellent technical and customer services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Yelp
4.5 / 5 (20)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
36 Salem St., New Haven, CT 06519
  • ASE Certified

Why choose this provider?

Morales Transmissions helps car owners in New Haven and the surrounding areas keep their cars running smoothly through a wide variety of auto services. Its auto repair services include fixing engine cooling, emission, transmission, air conditioning, brake systems, and other parts of the car that wear over time or are damaged by an accident. They also provide maintenance services such as oil changes, tune-ups, electrical diagnostics, and emission inspections. The company serves both English- and Spanish-speaking clients.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (85)
Facebook
5.0 / 5 (11)
Yelp
4.2 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
465 Derby Ave, West Haven, CT 06516
  • State Inspection
  • Smog Inspection

Why choose this provider?

New England Collision, based in New Haven assists customers with body repair, frame straightening, welding, painting, estimating, auto detailing, and customer and insurance relations. Additional services include door-to-door pickup and drop off, mobile estimating services, same-day service for some repairs, and access to 24-hour towing services. In 1996, owners, Mike Farquhar and Joe Perrone started their careers in automobile services and took over New England Collision in 2018, where they continue to serve body shops for dealerships, national insurance carriers, and local customers.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6
Google
4.6 / 5 (134)
Facebook
4.7 / 5 (113)
Yelp
4.5 / 5 (24)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
400 State Street,, North Haven, CT 06473
  • BMW Service Center
  • Audi Service Center
  • Volkswagen Service Center
  • Mercedes-Benz Service Center

Why choose this provider?

Lydell Motors LTD caters to clients throughout New Haven and its surrounding areas. It offers a wide variety of auto services, including scheduled maintenance and brake, electrical and exhaust system, engine, and transmission repairs. Its specialties lie in repairing European automobiles, including Audi, BMW, Mercedes-Benz, Saab, Volkswagen, and Volvo. Its team also works on Asian vehicles like Lexus, Nissan, and Toyota. This family-owned and family-operated company is backed by more than six decades of experience in repairing European vehicles.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.7 / 5 (157)
Yelp
4.5 / 5 (12)
Facebook
5.0 / 5 (9)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
200 Ella T. Grasso Boulevard, New Haven, CT 06519
  • ASE Certified
  • Smog Inspection

Why choose this provider?

Boulevard Car Sales & Repairs Motors, LLC, is a business that offers its services to the New Haven metro and nearby communities. It performs a variety of auto repair services such as computer diagnostics, engine repair and replacement, tune-ups and oil changes, wheel alignment, maintenance inspections, and auto glass works. The business has been helping vehicle owners for 23 years. It also serves clients who speak Spanish. The company also offers pre-owned car brands to customers looking to own one.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.4
Google
4.4 / 5 (158)
Facebook
4.6 / 5 (43)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
1665 Dixwell Ave,, Hamden, CT 06514
  • ASE Certified

Why choose this provider?

Rick’s Auto Center is a family-owned and operated business that serves clients in the New Haven area. The shop caters to car owners who need inspection and regular maintenance of their vehicles. Its regular services include brake inspection, wheel alignment, tire replacement, air conditioning maintenance, oil change, and engine performance check. Its team of auto mechanics services vehicles of all makes and models and specializes in European cars like Mercedes-Benz, BMW, Volkswagen, Audi, and Volvo.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.8 / 5 (104)
Yelp
5.0 / 5 (38)
Facebook
5.0 / 5 (16)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
66 Fitch Street, New Haven, CT 06515
  • Auto Body Shop

Why choose this provider?

Autoworks of Westville, Inc., is a repair shop that serves the motorists of New Haven. The company prioritizes returning vehicles back to their pre-loss state by providing various services such as auto body repair, insurance claim assistance, interior-exterior detailing, and towing arrangements. The company also offers paintless dent repair, rental vehicle reservations, and after-hours car drops before opening, after closing, and during the weekend. The family-owned and family-operated venture has been performing collision repair for more than three decades.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.7 / 5 (75)
Facebook
4.9 / 5 (46)
Yelp
5.0 / 5 (17)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
40 Boston Post Road, West Haven, CT 06516
  • ASE Certified

Why choose this provider?

Star Tires Plus Wheels offers auto repair services in the New Haven community. Its technicians repair different parts of a vehicle, including the tires, mufflers, brakes, cooling systems, and alternators. They also replace batteries and belts and hoses, as well as change oil and air filters. Wheel alignments, engine diagnostics, and tune-ups are also available. The company was founded by Andy Weinstein in 1984 and eventually became a family-owned and family-operated business when his wife, Paige, joined.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3
Google
4.4 / 5 (479)
Facebook
4.4 / 5 (63)
Yelp
3.5 / 5 (30)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
79 Boston Post Rd Ste A, Orange, CT 06477
  • State Inspection

Why choose this provider?

Ernie’s Garage is a car care shop that lists New Haven as one of its service areas. As an emission-certified facility, it renders comprehensive services such as troubleshooting, repair, and exhaust system maintenance. Its ASE-certified technicians repair steering and suspension components, run diagnostic tests, and replace brake pads and shoes. The shop is an AAA-Approved Repair Facility and an authorized dealer/installer of Rough Country suspension kits and lighting products. Fleet services are also offered by its crew.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.4
Google
4.5 / 5 (143)
Facebook
4.2 / 5 (22)
Yelp
4.0 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
434 Short Beach Road, East Haven, CT 06512
  • State Inspection
  • Smog Inspection

Why choose this provider?

Swanson Automotive provides car repair and maintenance services to motorists in New Haven. Its technicians handle problems involving brakes, transmissions, engines, and air conditioning systems in domestic and foreign vehicles. They scan a car's computer system to find why the check engine light is on and offer preventive maintenance such as tune-ups and oil changes to lessen breakdowns. Swanson Automotive is a Connecticut emissions testing center capable of fixing cars that failed the test. It has Portuguese, Spanish, and German-speaking staff members.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.6 / 5 (171)
Facebook
5.0 / 5 (47)
Yelp
4.5 / 5 (24)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
50 Amity Rd,, New Haven, CT 06515
  • Toyota Service Center

Why choose this provider?

A-1 Toyota has been serving clients across New Haven for over five decades. The company works on auto repair jobs and deals with broken or faulty components like brakes. It has experience fixing vehicles damaged by collisions, using Toyota Genuine Parts in the work process. It also performs an oil change to improve the vehicle's engine lifespan and maximize fuel efficiency. The company is a family-operated business. It provides different model options for clients looking to purchase cars, including RAV4, Tacoma, Corolla, Camry, and Prius.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.1
Google
4.2 / 5 (705)
Facebook
4.3 / 5 (104)
Yelp
3.5 / 5 (99)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
18 Lucy Street,, Woodbridge, CT 06525
  • ASE Certified

Why choose this provider?

JP Motors LLC is an auto shop in New Haven that primarily deals with foreign cars, including Mercedes, Audi, BMW, Volvo, and Porsche. Its team of ASE-certified mechanics also offers engine and brake repairs and air conditioning checkups. The shop has factory-level diagnostic equipment and nine bays, each powered by eight rotary twin post lifts. JP Motors LLC aims to reduce its carbon footprint by using a 10K solar panel system for power and waste oil for heating.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (145)
Facebook
4.9 / 5 (44)
Yelp
4.5 / 5 (19)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1400 State St., New Haven, CT 06511
  • ASE Certified
  • State Inspection

Why choose this provider?

East Rock Auto Repair serves the residents of New Haven and the surrounding areas. It provides services that deal with issues concerning electrical and electronic components, brakes, engine and transmission, heating and cooling, batteries, and alignment. Its team works on various makes and models, including electric and hybrid types, as well as imported cars and trucks. The shop also offers towing and quick lube services. It has been helping the community since its establishment in 1980.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.8 / 5 (199)
Yelp
4.0 / 5 (24)
Facebook
4.7 / 5 (11)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
187 Saltonstall Pkwy., Rt. US-1, East Haven, CT 06512
  • ASE Certified

Why choose this provider?

Since 1958, Torello Tire & Auto Repair has been serving vehicle owners in New Haven and the surrounding areas. Its mechanics, who are certified by the National Institute of Automotive Service and Excellence, deliver auto repair services involving brakes, exhaust systems, engines, and transmissions. They also perform nitrogen inflation, oil and filter change, and tire replacement. They deal with various makes and models of passenger cars, medium-sized trucks, mini-vans, and SUVs. This family-owned and family-operated business holds certifications with ASA, NAPA, and TIA.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.1
Yelp
4.0 / 5 (31)
Google
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

FAQs

  • Introduction

    Automobiles have increasingly become a necessary convenience. They can also be extremely frustrating when not operating properly. Knowing the basics of car maintenance can help you make informed decisions as you move forward.

    One key point to understand is the difference between auto body and auto repair shops. Auto body shops focus only on the body, or the nonmoving parts of the vehicle. Auto body technicians repair dents in doors and fenders and replace broken windshields.

    Auto repair shops handle the components that contribute to powering the vehicle or making it stop. Auto mechanics maintain and repair components, such as electrical wiring, engines, transmissions, and brakes.
  • What maintenance does a car need annually?

    Some routine maintenance, such as an oil change, is recommended every 3,000 to 5,000 miles, and other services, such as belts, hoses, and fuel filters, should be addressed quarterly. Annual upkeep includes brake and suspension checks. Specific maintenance depends on the miles driven and the vehicle's age. Consult the car's service manual for more detailed guidelines.

  • What does it mean when your car says maintenance is required?

    The vehicle's maintenance required light comes on at specific mileage intervals. If the car's been driven more than 4,500 miles, it might illuminate to remind you that an oil change is necessary to maintain optimal performance. The maintenance required alert differs from the check engine light, which appears for specific operating issues that need to be addressed.

  • How much should I budget for car maintenance?

    While AAA recommends setting aside $1,200 a year ($50 a month to cover auto maintenance and another $50 for repairs), much depends on the make and condition of the specific vehicle. A basic oil change and filter is approximately $50. However, the same service for a Mercedes-Benz costs as much as $200, according to The Detroit Bureau.

    Keeping up with routine maintenance will help prevent some major repairs, but components such as timing belts and brakes ultimately need to be replaced, putting a $400 to $900 dent in your wallet.
  • What kind of maintenance do electric cars need?

    Monthly maintenance should comprise checking the tire pressure and windshield wiper fluid. At 7,500 miles, the battery, power inverter, cabin heater, and charger modules' coolant levels need to be checked. A visual inspection of the vehicle's other moving parts, such as the power steering and suspension, should also be included.

  • Can you negotiate car repairs at a dealership?

    Dealerships use a sales or service writer management team to estimate parts and labor repair costs. Their mechanics focus on repairing the vehicle. While it's possible to negotiate a more palatable rate with dealerships, their preset pricing systems are more structured than independent shops. It pays to be prepared with cost comparisons.

  • Is car repair insurance worth the cost?

    Car repair insurance typically covers the repair of mechanical breakdowns, such as air conditioning, electrical and fuel systems, engines, and transmissions. The caveat is that a standard car repair insurance policy only covers a vehicle up to 72,000 miles, according to Forbes. Few vehicles experience major mechanical problems under 100,000 miles, and if they do, they're usually covered under warranty.

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