Expertise.com
2024

Last updated:

Best Managed IT Service Providers in Phoenix

Our Recommended Top 18

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls

Our goal is to connect people with the best local professionals. We scored Phoenix Managed IT Service Providers on more than 25 variables across five categories, and analyzed the results to give you a hand-picked list of the best.

73

Reviewed

51

Curated

18

Top Picks

Learn about our selection process.

Providers

featured provider = Featured Provider

Website
4201 North 24th Street, Phoenix, AZ 85016
  • IT Training
  • Cyber Security
  • business phone system
  • Managed IT Services
  • Document Management

Why choose this provider?

Total Networks helps businesses in Phoenix create their technology roadmaps and achieve their goals. The company serves clients from diverse industries, including manufacturing, legal, accounting and financial services, and medical offices. Its IT specialists can provide 24/7 IT support, guide business leaders in drafting IT plans, and conduct technology assessments to address security and compliance issues. They also offer vendor management strategies. Total Networks has obtained the CompTIA Security Trustmark™, a certification of the company's adherence to security best practices.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (236)
Facebook
5.0 / 5 (8)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Schedule a Consultation

Website
Phoenix, AZ
  • IT Consulting
  • Managed VoIP services
  • Cloud Services
  • Cyber Security
  • Managed IT Services

Why choose this provider?

BlackPoint IT Services has been working with businesses and organizations in Phoenix since 1977. It helps clients organize and manage their companies through its selection of IT-related solutions. The business deals with vendor account management and server monitoring and optimization tasks. Its team also offers cybersecurity services, including 24/7 technical support, dark web scanning, malware detection, annual security auditing, and end-user training. Additionally, it handles office 365 management projects. BlackPoint IT Services has collaborated with Meadow, Altus Group, and Coverall.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.5 / 5 (15)
Facebook
5.0 / 5 (14)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Get A Free quote

Rate:
1500

Website
7500 North Dobson Road, Scottsdale, AZ 85256
  • Microsoft Services
  • Cloud Services
  • Cyber Security
  • Managed IT Services

Why choose this provider?

MyTek Network Solutions is an IT firm that provides computer technology services and software solutions to small and medium-sized businesses in Phoenix and other areas in Arizona. Its list of IT services includes IT consulting, comprehensive IT support, remote and desktop monitoring, and infrastructure support. The company approaches each of its projects with the aim to humanize IT services. MyTek offers free consultation especially to companies who want to invest and capitalize on technology to grow their business.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Price: Free consultation

Website
38514 North 12th Avenue, Phoenix, AZ 85086

Why choose this provider?

Computer Troubleshooters is an IT service company based in Phoenix that provides managed IT services, cloud services, and on-site computer repair. The business also offers cybersecurity services to protect establishments from ransomware, and data backup services as preventative measures for unexpected issues. The business was founded by Chris Long in 2004, driven to provide IT support for small to medium businesses. Long has been in the IT sector for over 40 years.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (25)
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1855 East Northern Avenue, Phoenix, AZ 85020

Why choose this provider?

Intelligent Technical Solutions provides IT-managed service throughout the Phoenix metro. The ITS team presents solutions to their clients through assessments that will determine the clients' specific needs. The IT experts serve to leverage technology in businesses, secure their data, ensure working backups, and protect them against potential viruses and hackers. By consulting with the team, business owners will also have access to 24/7 reliable IT support, including weekends, to ensure business efficiency. Furthermore, the firm strives to help its clients obtain peace of mind in running their businesses.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (20)
Google
5.0 / 5 (13)
Yelp
5.0 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
916 East Baseline Road, Mesa, AZ 85204

Why choose this provider?

BlueKey IT is a locally operated business that helps Phoenix-based companies and organizations that require computer network assistance. It is a managed IT service provider that deals with its clients' servers, workstations, and emails through remote monitoring and management. Its team of experts also offers IT consulting, data backup and recovery, cloud computing, and 24/7 monitoring services. BlueKey IT creates plans and sets up its clients' IT needs so they can focus on their work.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (17)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
920 East Madison Street, Phoenix, AZ 85034

Why choose this provider?

cloudIT is a technology services provider that helps businesses in Phoenix to reach their goals. The company offers a range of solutions, including managed IT services, hardware integration and consulting, and custom-built cloud applications. Its IT specialists handle cloud computing-based resources and provide the necessary onsite and remote support. cloudIT's mission is to utilize the advantages of technology to enhance business processes and application delivery. CEO Vince Kent worked in the telecom industry for over 15 years before starting cloudIT in 2012.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (14)
Facebook
5.0 / 5 (9)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
5300 North Central Avenue, Phoenix, AZ 85012

Why choose this provider?

PK Tech is a locally owned IT firm that has been operating in Phoenix since 2009. It handles the IT systems of businesses, helping with hardware installations to system troubleshooting to prevent system issues from occurring and causing major problems. The firm provides comprehensive and individualized plans to meet the different needs of its clients. It also offers other IT services, including cloud solutions, VoIP and on-premise phone services, and HIPAA compliance.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (21)
Facebook
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
4742 North 24th Street, Phoenix, AZ 85016

Why choose this provider?

Desert IT Solutions, founded by Kie Liang, is an IT-managed service provider in the Phoenix metro area. It aims to provide a seamless and secure IT environment to all businesses by regular IT monitoring, supporting clients remotely 24/7, installing software updates, and constantly upgrading and optimizing the system to keep data secure. Desert IT Solutions supports various industries, including small to mid-size businesses, real estates, nonprofits, professional services, and the cannabis industry.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (8)
Google
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
19820 North 7th Street, Phoenix, AZ 85024

Why choose this provider?

InVision Technology Solutions has built a solid reputation in providing personalized technology solutions in the Phoenix metro area. This IT managed service provider features the customizable InWatch Monitoring Solution, which allows its technicians to take a proactive approach in managing and monitoring the clients' servers, laptops, desktops, and network devices. The company's IT services and data center solutions also cover computer and network repair, network design and security assessment, and bandwidth optimization.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.4
Google
5.0 / 5 (5)
Yelp
3.0 / 5 (2)

Website
1919 West Lone Cactus Drive, Phoenix, AZ 85027

Why choose this provider?

NexusTek offers managed IT services to businesses in Phoenix and the surrounding areas. They assist clients, ranging in scale from small to medium-sized enterprises, in staying up-to-date with the latest technologies that can be integrated into their management operations. Its specialized IT services can assist companies in maintaining their IT processes, data protection, and all other IT specifications. NexusTek is ranked 22 on the 2019 Channel Futures MSP 501 list of the world's top Managed Services Providers.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.1
Google
4.0 / 5 (15)
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
20 E Thomas Rd Suite 2200, Phoenix, AZ 85012

Why choose this provider?

TeamLogic IT is a company located in Phoenix. It is a national provider of advanced technology solutions for companies of all sizes, specializing in cybersecurity, networking services, email management, backup and recovery, and relocation services. The company is committed to helping businesses achieve greater efficiencies, effectiveness, and productivity. It is a Dell Certified Partner with a Managed Services Trustmark credential from CompTIA. It is composed of 800 technicians located in 200 offices around the country.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.7 / 5 (41)
Yelp
5.0 / 5 (6)
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
7310 North 16th Street, Phoenix, AZ 85020

Why choose this provider?

itSynergy is a Phoenix-based tech company providing managed IT services to SMEs and corporations in the area. The company is committed to the simplification of managed IT and offers manageable solutions for technology initiatives, cloud services, data recoveries for data disasters and breaches, outsourced IT, and cybersecurity. itSynergy was founded in 1997 and is currently led by Michael W. Cocanower, a recognized Microsoft Certified Professional and an eight-year Microsoft Windows Most Valuable Professional for Small Business Server.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
5.0 / 5 (9)
Facebook
4.0 / 5 (4)

Website
7500 East Pinnacle Peak Road, Scottsdale, AZ 85255

Why choose this provider?

Spectrum Technology Solutions is a service provider located in Phoenix. The company was founded by Wayne Klug in 2009 and caters to small and medium-sized businesses. It works closely with its customers to identify their IT-related requirements and provide solutions related to cybersecurity, cloud services, and VoIP. The company also specializes in email archiving, disaster recovery planning, web design, and database development. It is also a partner of various tech companies, such as HP, Dell, and Lenovo.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (18)
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
2127 West 5th Place, Tempe, AZ 85281

Why choose this provider?

Snap Tech IT - Phoenix offers managed IT services to businesses in and near the area. The company provides technology solutions in clients' cloud-based devices, cyberdefense, and network infrastructure. Its IT professionals assist businesses in creating technology roadmaps and adopt a holistic IT management approach. Their expertise includes Office 365 and cloud migrations, VoIP phone systems, and cloud applications. CEO Karl Bickmore has become a well-respected thought leader over the past two decades. He regularly speaks at international cybersecurity conferences.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (17)
Facebook
5.0 / 5 (13)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
301 East Bethany Home Road, Phoenix, AZ 85012

Why choose this provider?

Onsite Technical Services is a local technology solutions provider that performs managed IT services in Phoenix. It offers tailored packages and routine monitoring of networks. The company was established in 2004 with the aim of providing excellent customer service in handling technical support for small and medium-sized businesses. It is composed of a team of experienced and highly trained professionals who pride themselves on their quick response and round-the-clock availability.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.5 / 5 (16)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
4343 North Scottsdale Road, Scottsdale, AZ 85251

Why choose this provider?

Dataprise in Scottsdale, Arizona is a managed IT services provider that operates in the nearby Phoenix metro. Founded in 1995, it has since evolved from typical IT management and outsourcing services to include cloud services, IT security, and consulting in its roster. It is comprised of over 300 IT professionals working round the clock and equipped with the latest tech and industry best practices. Dataprise is a gold partner for both Microsoft and Dell Technologies.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Facebook
5.0 / 5 (17)
Google
1.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
14050 N 83rd Ave. Suite 290, Peoria, AZ 85381

Why choose this provider?

Sirius serves healthcare facilities and businesses in Phoenix. The company helps clients reduce downtime and repair expenses through its managed IT services. Its digital specialists are available 24/7 to proactively check up, troubleshoot, maintain and upgrade IT systems. It also has a locally based staff to deliver remote and onsite response during critical situations, implementing immediate data recovery and backup. Sirius has been operating since 2017. The company also provides services in the areas of IT compliance, cloud, cybersecurity, and business continuity and VoIP.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (11)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Frequently Asked Questions

  • What does MSP stand for?

    Some people might think of Minneapolis Saint Paul International Airport or the Michigan State Police when they hear the acronym MSP,  but in the world of information technology, MSP stands for managed service provider, also known as IT/MSP.

  • What is a managed service provider?

    A managed service provider delivers a range of IT services, such as application, network services, security, and infrastructure, and provides regular and ongoing support and administration of these operations. An organization may use an MSP to manage some or all of its IT services. For example, some companies choose to outsource their network security to an MSP and manage everything else in-house.

  • What is included in IT managed services?

    MSPs can provide their own core offerings or manage third-party solutions on behalf of their clients. These services can help various-sized companies in several ways: 

    Small businesses: Small businesses may not have the budget or need for a dedicated IT team. IT/MSP companies provide a range of scalable services and can be tailored to the needs of the business. MSP solutions are often much more cost-effective than hiring permanent staff. 

    Medium and large businesses: Larger businesses can take advantage of any number of MSP services. An MSP is often the more cost-effective solution, from performance monitoring and network security to mobile device management and disaster recovery.

  • What do IT/MSP companies do?

    Most MSPs offer a wide range of services under one roof, allowing their customers to take advantage of the convenience and cost savings. Here are just some of the services an MSP can provide:

    • General IT services: Include repairing hardware, installing software, and resolving other IT issues as they arise. 

    • Disaster recovery: Helps a company stay operational during a disaster or network outage. Services include data backups, server redundancy, and data center management. 

    • Managed communications: Management of all communications services, including email, telephone networks, mobile device management, and messaging solutions. 

    • Network infrastructure management: These services include network security and monitoring, infrastructure architecture management, and on-site services, such as cable management. 

  • How many managed service providers are there?

    The global managed service provider market is estimated to grow to more than 200 billion U.S. dollars in 2020. While MSPs can adapt their services to any business in any sector, the industries that benefit the most include health, automotive, manufacturing, and the IT sector itself. 


  • Why use managed services?

    There are many reasons why a company may turn to a managed service provider, which typically depends on a company's size and individual requirements. Factors may include:

    • Top-of-the-line IT solutions that don’t break the bank. 

    • An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business. 

    • Around-the-clock monitoring to improve security and reduce downtime. 

    • Significant IT cost savings. 

    • Specific expertise is required for a particular solution or service. 

  • What is a cloud service provider?

    As the name suggests, a cloud service provider offers managed third-party services through a cloud-based platform and eliminates the need for on-premise hardware. The services on offer from a cloud-service provider vary and include application, infrastructure, and storage services. MSPs are different to cloud service providers because they typically provide a combination of managed on-premise and cloud-based services.