Expertise.com

Best Water Damage Restoration Services in Roanoke

Laurels
Laurels

We did the research for you!

Learn more
  • checkboxLicensing
  • checkboxUser Reviews
  • checkboxMystery Shopping Calls

Water Damage Restoration Services FAQs

Learn more
Restoration Local logo
FEATURED
Free Quotes and Estimates

Restoration Local

Roanoke, VA
Visit WebsiteWebsite
  • Water Restoration
  • Water Extraction
  • Water Damage Repair

Business Description

Do you have water damage? No matter the cause, our certified experts will remove the water, dry your property, and repair the damage fast. We clean up any type of water damage, including basement flooding, plumbing leaks and malfunctions, sewage backups, sump pump floods and failures, burst water pipes, leaky roofs and windows, overflowing tubs or toilets, and much more. If you have water in your home or business, our local water contractors will restore the damage fast. We even disinfect to prevent mold. Call now for a free estimate from a water damage specialist near you.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
4.7 / 5 (104)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Free Quotes and Estimates

1-800 Water Damage logo
Visit WebsiteWebsite

1-800 Water Damage

2704 Farmview Drive, Blacksburg, VA 24060
Visit WebsiteWebsite

Business Description

1-800 Water Damage strives to provide prompt response to accidents or disasters caused by leaks and floods in Roanoke. The company's experts are equipped with the tools and techniques needed to handle blackwater that may introduce harmful substances into a homeowner's living space. They also assist with drying walls, floors, and other fixtures in rooms that have become soaked with water. As an IICRC-certified company, 1-800 Water Damage follows the highest standards of service for restoration, dehumidification, and mold remediation.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
HomeAdvisor
4.9 / 5 (9)
Google
5.0 / 5 (4)
Facebook
5.0 / 5 (4)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
BluSky Restorations logo
Visit WebsiteWebsite

BluSky Restorations

723 Gainsboro Road Northwest, Roanoke, VA 24016
Visit WebsiteWebsite

Business Description

Based in Roanoke, BluSky is a water-damage restoration specialist that returns residential, multifamily, and commercial properties to their pre-disaster conditions. The company takes care of all types of flooding, from clean water overflowing from malfunctioning appliances to sewage from broken pipes. It's also fully licensed and insured to renovate properties that have been structurally damaged by flooding. BlueSky offers customers a disaster response plan that prioritizes them in the event of major disasters, such as storms.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Chem-Dry of Choice logo
Visit WebsiteWebsite

Chem-Dry of Choice

2636 West Main Street, Salem, VA 24153
Visit WebsiteWebsite

Business Description

Chem-Dry of Choice services the Roanoke area and offers water damage restoration and repair services. The company's team of cleaning experts handle issues such as overflows from washing machines, broken pipes, roof leaks, sewer backups, and sewer system backups. Chem-Dry of Choice also handles structural dryout activities, dehumidification, rug cleaning, and upholstery treatments. Other services under the company's portfolio include grout cleaning and stone polishing. Chem-Dry of Choice also serves areas beyond Roanoke including Bedford, Forest, and Lynchburg.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.5 / 5 (16)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Consolidated Construction Services Inc. logo
Visit WebsiteWebsite

License Verified:

IICRC

Consolidated Construction Services Inc.

103 8th Street SE, Roanoke, VA 24013
Visit WebsiteWebsite
  • Storm Damage Repair
  • 24/7
  • Smoke & Fire Restoration
  • Mold Remediation
  • Water Damage Repair

Business Description

Consolidated Construction Services Inc. is a disaster recovery contractor in Roanoke that has been serving the community for over two decades. It offers various emergency services, including 24/7 water damage restoration and mitigation. Its technicians disinfect, dry out, and deodorize the site to restore the property to its pre-loss condition. The crew also follows all safety procedures for the removal of harmful microorganisms from the flooded area. Its other services include fire and smoke damage restoration, mold removal, biohazard cleanup, and remodeling.

License Verified:

IICRC

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.4 / 5 (38)
Facebook
4.6 / 5 (21)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Kidd?s Restoration & Cleaning Services logo
Visit WebsiteWebsite

Kidd?s Restoration & Cleaning Services

337 Saint Augustine Street, Lynchburg, VA 24501
Visit WebsiteWebsite

Business Description

Kidd's Restoration & Cleaning Services specializes in restoring residential and commercial properties damaged by clean and black water from burst pipes, malfunctioning sump pumps, overflowing appliances, and storms. The company has been in the restoration industry for more than 27 years, dealing with everything from cleaning water-stained walls to structures that need to be partially demolished and rebuilt. The licensed general contractor also cleans and rebuilds properties damaged by fire and smoke.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.1
Google
4.4 / 5 (22)
Facebook
4.2 / 5 (10)
Yelp
1.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Robert's Cleaning & Restoration logo
Visit WebsiteWebsite

Robert's Cleaning & Restoration

Roanoke, VA 24011
Visit WebsiteWebsite

Business Description

Robert's Cleaning & Restoration is a business based in Roanoke Valley that has been providing carpet cleaning and water damage restoration services for 30 years. Its professional staff uses quality cleaning solutions when providing services to residential and commercial clients. They also perform emergency water restoration. This company also offers upholstery and tile cleaning, area rug cleaning, stripping and waxing, and vinyl floor buffing. Other services include hardwood floor cleaning.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (111)
Facebook
5.0 / 5 (50)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
ServiceMaster of Roanoke by Arbaugh logo
Visit WebsiteWebsite

License Verified:

IICRC

ServiceMaster of Roanoke by Arbaugh

3953 Daugherty Road, Salem, VA 24153
Visit WebsiteWebsite

Business Description

ServiceMaster of Roanoke by Arbaugh is a family-owned disaster restoration business in Roanoke that offers 24/7 services. Its team of reliable professionals provides prompt responses to customers in need of fire and water damage restoration and cleanup. They are experienced in removing excess water from homes and commercial properties and preventing the growth of mold. The team also handles fire smoke damage restoration, vandalism clean-up, lead-safe cleaning, thermal imaging, and moisture mapping.

License Verified:

IICRC

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (44)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
SERVPRO of Montgomery & Pulaski Counties logo
Visit WebsiteWebsite

SERVPRO of Montgomery & Pulaski Counties

110 Fisher Street Northeast, Christiansburg, VA 24073
Visit WebsiteWebsite

Business Description

SERVPRO of Montgomery & Pulaski Counties is a locally owned and operated company that serves Roanoke and the surrounding areas. It mostly focuses on the cleaning and restoration of residential and commercial properties that have been affected by water caused by leaks or flooding. Regardless of the amount of water or the level of contamination, SERVPRO's skilled and certified specialists complete the whole restoration process, beginning with inspection and assessment and continuing with water extraction, drying and dehumidification, cleaning and repair, and restoration. SERVPRO is available 24 hours a day, seven days a week to help clients in need.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (10)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Servpro of Roanoke County logo
Visit WebsiteWebsite

Servpro of Roanoke County

1301 Southside Drive, Salem, VA 24153
Visit WebsiteWebsite
  • Mold Remediation
  • 24/7
  • Smoke & Fire Restoration

Business Description

SERVPRO of Roanoke County is a damage restoration company that serves home and business owners in the metro. Its team addresses water damage using different equipment such as moisture detectors, submersible pumps, air movers, and industrial-grade dehumidifiers. The technicians also restore water-damaged property contents through either foam, immersion, or abrasive cleaning. They also repair hardwood floors, drywall, and carpets to restore properties to pre-loss conditions. SERVPRO of Roanoke County's crew undergoes training through the IICRC and its in-house facility.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.4
Facebook
4.9 / 5 (75)
Google
4.5 / 5 (62)
Angi
5.0 / 5 (6)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Back to Providers

Frequently Asked Questions

What do I do after my home has been damaged by water?

In most cases, after your home has been damaged by water, the first thing you should do is attempt to remove as much water as possible by using a mop, wet/dry vac and dehumidifier, and opening windows. The next step is to document any damage with photos, videos and notes. Next, it’s time to call your insurance company. Repairs for some kinds of water damage may be covered by your homeowners’ insurance policy, so filing a claim as soon as possible is imperative. Damage from melting snow or burst pipes, for example, may be covered, while flooding may not, but you won’t know for sure without reviewing plan documents with an insurance agent. Depending on the extent of damage, contacting a water damage restoration company may also be required.

Can I repair my water damaged furniture?

That depends on both the kind of furniture and the extent of the damage. Furniture made from plastic or metal may be easily salvageable, while wood furniture can be more problematic. In general, everything with upholstery should be thrown away, including couches, chairs, and mattresses. For sentimental or valuable pieces that aren’t severely damaged, it may be possible to remove upholstery and padding and have it redone. A professional is recommended to ensure furniture is repaired and appropriately preserved.

How do I get rid of carpet odor from water damage?

Mold is a serious issue that is, unfortunately, quite common after water damage. Treating mold isn’t negotiable. If it’s present, it needs to be addressed as soon as possible. First, dry all areas and remove any items that have traces of mold. If you think there’s a possibility that mold may be in the walls or floors, a professional water damage restoration company is likely necessary.

How do I fix a water damaged wood floor?

Standing water can permanently damage wood floors, so acting fast is essential. Dry all affected areas and remove signs of mold as soon as possible, using tools such as squeegees, mops, and shop vacuums. First, remove all surface water and use a cleaning solution to thoroughly clean boards. Remove any signs of mold, mop up all remaining water, and keep the area thoroughly vented until floors are completely dry. Sanding and refinishing may be required. If the damage appears to be severe, floors can’t be adequately dried using tools available at home, or there are signs of significant corrosion, contact a water damage restoration company.

Does homeowners insurance cover water damage?

In many cases, insurance does cover water damage. This generally applies to incidental water damage, such as flooding from burst pipes. However, certain kinds of water damage likely won’t be covered, which is particularly true for flooding in areas that require separate flood insurance. Always check with your insurance company about policy details before filing a claim.

What is contents restoration?

Contents restoration is very similar to personal property restoration. However, contents restoration is a term that’s used to refer to restoration in a place of business. Depending on the service and any applicable insurance policies, contents restoration might cover items such as office furniture, equipment, and inventory. Items may need to be removed and cataloged before being brought to an off-site restoration location. Typically, the goal is to clean and restore the items so they don’t look or smell damaged.

What type of water damage is covered by homeowners insurance?

While every insurance policy is different, it's usually safe to assume that a homeowners insurance policy will cover sudden and accidental damage that's the result of a plumbing malfunction, such as a ruptured water heater or a burst pipe. Depending on the insurance company and coverage amounts included in the policy, the entire cost of water cleanup and restoration may be covered, or the insurance provider may only help with some of the repairs, such as damp or moldy drywall or ceilings.

Of course, there are many variables involved, and often, many cases in which insurance companies do not cover water damage. For example, if an appliance has been leaking for some time and the homeowner hasn't taken necessary precautions, insurance companies typically aren't willing to cover the cost of water damage that results from a leak. Additionally, most insurance policies don't automatically include coverage for flood damage; however, flood insurance can often be purchased as a supplement to homeowners policies.

Does renters insurance cover water damage?

Just as with homeowners insurance, renters insurance policies vary from provider to provider. While some do include coverage for leaks due to frozen or broken pipes that occur suddenly and accidentally, many policies are quite basic and only cover the cost of personal property lost in a burglary. It's important for renters to take the time to understand what's covered by their insurance, and if their policy doesn't cover water damage, they may want to consider shopping around for supplemental coverage.

In some cases, the property owner's insurance may cover some damages to renters' personal effects in the event of a plumbing emergency or natural disaster. Renters should inquire with their landlord about what exactly their property policy covers to determine if they should purchase additional insurance in case of an unexpected emergency that results in water damage.

What is water mitigation?

Water damage mitigation is the term used to describe actions that may be taken to prevent excessive damage to property and belongings when water-related emergencies occur. It often includes:

  • Removing damaged property, including drywall and flooring
  • Extracting water and drying surfaces
  • Monitoring structural integrity, and taking precautions to prevent further damage, such as laying sandbags outside the home, tarping buildings, and boarding up windows

Water damage restoration is the process that occurs after water has been cleaned up and damages have been assessed. It includes tasks like repairing or replacing drywall and floors, eliminating mold, and testing the air for humidity to ensure no further damage will occur.


Does a home warranty cover water damage?

It depends on the cause. Some scenarios that might be covered by a home warranty include:

  • An appliance, such as the dishwasher or refrigerator, is faulty or wears out before the warranty expires
  • The plumbing wasn't installed correctly and leaks or bursts as a result
  • The roof leaks as a result of wear and tear while under warranty

Will Sheetrock dry out?

While Sheetrock, or drywall, with minor water damage may dry out, in most cases, drywall that's been water-damaged quickly becomes unusable. Once it becomes wet, it softens and its structural integrity may be compromised. Even after drying out, previously damp drywall can have hidden mold growth inside. After drywall gets wet, a water damage restoration pro can assess the damage and recommend the best course of action.

How do I check for water damage?

There are several signs you can watch for in the home to determine if water damage may be present. This includes:

  • Water rings on the ceiling
  • Soft spots on the floor
  • Tile, laminate, wood floors, or countertops that are cracking or warped
  • Warping or discoloration around pipes
  • Rust on the hot water heater or any of the pipes/plumbing throughout the home
  • A moldy or mildewy smell

What is cat 3 water?

Category 3 water is water that contains dangerous contaminants, such as heavy metals, pesticides, or toxic organic waste. This type of water can seep into the home through sewer backups or overflows, or as a result of groundwater overflow or natural disasters. Cat 3 water can be extremely hazardous and as such, removal and cleanup must be completed by water damage restoration professionals.

How long does water damage restoration take?

When it comes to carpet and drywall, homeowners can expect the drying-out process to take a minimum of 72 hours. Once that process is complete, water damage restoration professionals can quickly assess the damage and begin repairs and reconstruction. The amount of time this takes depends on the size of the job, but in most cases, construction on a single room or floor of a home can be completed within one to two weeks.

How bad is water damage to a house?

In some cases, water damage isn't a huge deal. Minor issues, such as a leaky toilet or appliance, can typically be stopped quickly, and damage can be corrected in a matter of hours, provided the leak was caught soon enough. However, when large-scale water damage occurs, the consequences can be detrimental. Leaks that are left untreated, burst pipes or water heaters, natural disasters, and floods can all result in serious damage to the home's structure and may require considerably more money and time to restore.

Read all FAQs