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2024

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Best Water Damage Restoration Services in Roanoke

Our Recommended Top 10

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls

Our goal is to connect people with the best local professionals. We scored Roanoke Water Damage Restoration Services on more than 25 variables across five categories, and analyzed the results to give you a hand-picked list of the best.

34

Reviewed

24

Curated

10

Top Picks

Learn about our selection process.

Providers

featured provider = Featured Provider

Website
Roanoke, VA
  • Water Damage Repair
  • Water Extraction
  • Water Restoration

Why choose this provider?

Do you have water damage? No matter the cause, our certified experts will remove the water, dry your property, and repair the damage fast. We clean up any type of water damage, including basement flooding, plumbing leaks and malfunctions, sewage backups, sump pump floods and failures, burst water pipes, leaky roofs and windows, overflowing tubs or toilets, and much more. If you have water in your home or business, our local water contractors will restore the damage fast. We even disinfect to prevent mold. Call now for a free estimate from a water damage specialist near you.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Free Quotes and Estimates

Roanoke, VA

Why choose this provider?

Need help contacting a Water Damage Restoration Service in Roanoke? Call our Concierge team at 848-Book-Pro (848-266-5776 from 6 am - 4 pm PT | Mon - Fri). They are standing by to help you get the service you need.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Free booking service | Call 848.Book.Pro!

Website
3953 Daugherty Road, Salem, VA 24153

Why choose this provider?

ServiceMaster of Roanoke by Arbaugh is a family-owned disaster restoration business in Roanoke that offers 24/7 services. Its team of reliable professionals provides prompt responses to customers in need of fire and water damage restoration and cleanup. They are experienced in removing excess water from homes and commercial properties and preventing the growth of mold. The team also handles fire smoke damage restoration, vandalism clean-up, lead-safe cleaning, thermal imaging, and moisture mapping.

License Verified:

IICRC

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (44)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
723 Gainsboro Road Northwest, Roanoke, VA 24016

Why choose this provider?

Based in Roanoke, BluSky is a water-damage restoration specialist that returns residential, multifamily, and commercial properties to their pre-disaster conditions. The company takes care of all types of flooding, from clean water overflowing from malfunctioning appliances to sewage from broken pipes. It's also fully licensed and insured to renovate properties that have been structurally damaged by flooding. BlueSky offers customers a disaster response plan that prioritizes them in the event of major disasters, such as storms.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
103 8th Street SE, Roanoke, VA 24013
  • Storm Damage Repair
  • 24/7
  • Smoke & Fire Restoration
  • Mold Remediation
  • Water Damage Repair

Why choose this provider?

Consolidated Construction Services Inc. is a disaster recovery contractor in Roanoke that has been serving the community for over two decades. It offers various emergency services, including 24/7 water damage restoration and mitigation. Its technicians disinfect, dry out, and deodorize the site to restore the property to its pre-loss condition. The crew also follows all safety procedures for the removal of harmful microorganisms from the flooded area. Its other services include fire and smoke damage restoration, mold removal, biohazard cleanup, and remodeling.

License Verified:

IICRC

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.4 / 5 (38)
Facebook
4.6 / 5 (21)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
2636 West Main Street, Salem, VA 24153

Why choose this provider?

Chem-Dry of Choice services the Roanoke area and offers water damage restoration and repair services. The company's team of cleaning experts handle issues such as overflows from washing machines, broken pipes, roof leaks, sewer backups, and sewer system backups. Chem-Dry of Choice also handles structural dryout activities, dehumidification, rug cleaning, and upholstery treatments. Other services under the company's portfolio include grout cleaning and stone polishing. Chem-Dry of Choice also serves areas beyond Roanoke including Bedford, Forest, and Lynchburg.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.5 / 5 (16)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
110 Fisher Street Northeast, Christiansburg, VA 24073

Why choose this provider?

SERVPRO of Montgomery & Pulaski Counties is a locally owned and operated company that serves Roanoke and the surrounding areas. It mostly focuses on the cleaning and restoration of residential and commercial properties that have been affected by water caused by leaks or flooding. Regardless of the amount of water or the level of contamination, SERVPRO's skilled and certified specialists complete the whole restoration process, beginning with inspection and assessment and continuing with water extraction, drying and dehumidification, cleaning and repair, and restoration. SERVPRO is available 24 hours a day, seven days a week to help clients in need.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (10)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
337 Saint Augustine Street, Lynchburg, VA 24501

Why choose this provider?

Kidd's Restoration & Cleaning Services specializes in restoring residential and commercial properties damaged by clean and black water from burst pipes, malfunctioning sump pumps, overflowing appliances, and storms. The company has been in the restoration industry for more than 27 years, dealing with everything from cleaning water-stained walls to structures that need to be partially demolished and rebuilt. The licensed general contractor also cleans and rebuilds properties damaged by fire and smoke.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Google
4.2 / 5 (28)
Facebook
4.6 / 5 (17)
Angi
1.9 / 5 (5)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.5
Responsiveness
Friendliness
Helpfulness
Detail

Website
Roanoke, VA 24011

Why choose this provider?

Robert's Cleaning & Restoration is a business based in Roanoke Valley that has been providing carpet cleaning and water damage restoration services for 30 years. Its professional staff uses quality cleaning solutions when providing services to residential and commercial clients. They also perform emergency water restoration. This company also offers upholstery and tile cleaning, area rug cleaning, stripping and waxing, and vinyl floor buffing. Other services include hardwood floor cleaning.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (111)
Facebook
5.0 / 5 (50)
Yelp
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1301 Southside Drive, Salem, VA 24153
  • Mold Remediation
  • 24/7
  • Smoke & Fire Restoration

Why choose this provider?

SERVPRO of Roanoke County is a damage restoration company that serves home and business owners in the metro. Its team addresses water damage using different equipment such as moisture detectors, submersible pumps, air movers, and industrial-grade dehumidifiers. The technicians also restore water-damaged property contents through either foam, immersion, or abrasive cleaning. They also repair hardwood floors, drywall, and carpets to restore properties to pre-loss conditions. SERVPRO of Roanoke County's crew undergoes training through the IICRC and its in-house facility.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Facebook
4.9 / 5 (107)
Google
4.5 / 5 (72)
Angi
5.0 / 5 (6)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Frequently Asked Questions

  • What do I do after my home has been damaged by water?

    In most cases, after your home has been damaged by water, the first thing you should do is attempt to remove as much water as possible by using a mop, wet/dry vac and dehumidifier, and opening windows. The next step is to document any damage with photos, videos and notes. Next, it’s time to call your insurance company. Repairs for some kinds of water damage may be covered by your homeowners’ insurance policy, so filing a claim as soon as possible is imperative. Damage from melting snow or burst pipes, for example, may be covered, while flooding may not, but you won’t know for sure without reviewing plan documents with an insurance agent. Depending on the extent of damage, contacting a water damage restoration company may also be required.

  • Can I repair my water damaged furniture?

    That depends on both the kind of furniture and the extent of the damage. Furniture made from plastic or metal may be easily salvageable, while wood furniture can be more problematic. In general, everything with upholstery should be thrown away, including couches, chairs, and mattresses. For sentimental or valuable pieces that aren’t severely damaged, it may be possible to remove upholstery and padding and have it redone. A professional is recommended to ensure furniture is repaired and appropriately preserved.

  • How do I get rid of carpet odor from water damage?

    Mold is a serious issue that is, unfortunately, quite common after water damage. Treating mold isn’t negotiable. If it’s present, it needs to be addressed as soon as possible. First, dry all areas and remove any items that have traces of mold. If you think there’s a possibility that mold may be in the walls or floors, a professional water damage restoration company is likely necessary.

  • How do I fix a water damaged wood floor?

    Standing water can permanently damage wood floors, so acting fast is essential. Dry all affected areas and remove signs of mold as soon as possible, using tools such as squeegees, mops, and shop vacuums. First, remove all surface water and use a cleaning solution to thoroughly clean boards. Remove any signs of mold, mop up all remaining water, and keep the area thoroughly vented until floors are completely dry. Sanding and refinishing may be required. If the damage appears to be severe, floors can’t be adequately dried using tools available at home, or there are signs of significant corrosion, contact a water damage restoration company.

  • Does homeowners insurance cover water damage?

    In many cases, insurance does cover water damage. This generally applies to incidental water damage, such as flooding from burst pipes. However, certain kinds of water damage likely won’t be covered, which is particularly true for flooding in areas that require separate flood insurance. Always check with your insurance company about policy details before filing a claim.

  • What is contents restoration?

    Contents restoration is very similar to personal property restoration. However, contents restoration is a term that’s used to refer to restoration in a place of business. Depending on the service and any applicable insurance policies, contents restoration might cover items such as office furniture, equipment, and inventory. Items may need to be removed and cataloged before being brought to an off-site restoration location. Typically, the goal is to clean and restore the items so they don’t look or smell damaged.

  • What type of water damage is covered by homeowners insurance?

    While every insurance policy is different, it's usually safe to assume that a homeowners insurance policy will cover sudden and accidental damage that's the result of a plumbing malfunction, such as a ruptured water heater or a burst pipe. Depending on the insurance company and coverage amounts included in the policy, the entire cost of water cleanup and restoration may be covered, or the insurance provider may only help with some of the repairs, such as damp or moldy drywall or ceilings.

    Of course, there are many variables involved, and often, many cases in which insurance companies do not cover water damage. For example, if an appliance has been leaking for some time and the homeowner hasn't taken necessary precautions, insurance companies typically aren't willing to cover the cost of water damage that results from a leak. Additionally, most insurance policies don't automatically include coverage for flood damage; however, flood insurance can often be purchased as a supplement to homeowners policies.

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