Expertise.com

Best Property Management Companies in Richmond

2023

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Website
701 Twinridge Ln, North Chesterfield, VA 23235
  • Maintenance
  • Marketing
  • Collection
  • Leasing
  • Tenant Screening
  • Property Inspection

Why choose this provider?

Metro Realty Services is based near Richmond. It operates as a full-service real estate and property management firm, providing everything from marketing to tenant screening. The company's maintenance department uses local vendors with licenses and insurance to fulfill repair requests. Throughout the marketing process, the management team posts vacant homes on multiple websites, schedules viewings with interested parties, and gives tours of the home. Metro Realty Services also drafts rental agreements and leases.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.3 / 5 (6)
Yelp
5.0 / 5 (1)

Price: Call for estimate

Website
11207 Nuckols Rd, Suite F, Glen Allen, VA 23059
  • Maintenance
  • Marketing
  • Leasing
  • Tenant Screening
  • Manage Rental Property
  • Property Maintenance
  • Screen new tenants
  • Tenant Management/Customer Service
  • Lease Prep
  • Rent collection
  • Market Vacancies
  • Property Manager
  • Responsiveness
  • Flat Rate
  • Property Management
  • Lease Only Services
  • Property Management Company
  • Customer Service
  • Flat Fee
  • Sales

Why choose this provider?

Renters Warehouse is a Glen Allen-based property management firm that extends its services to clients in Richmond. Its staff creates rental price analyses and reports on local market trends to assist property owners in determining the price of their holdings for sale or lease. It also conducts property tours in order to assess facilities in preparation for possible maintenance work and construction. Renters Warehouse has been promoted by different radio and television personalities, including Dave Ramsey, Bobby Bones, and Glenn Beck.

License Verified:

License: 0226026121

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.6 / 5 (712)
Yelp
1.6 / 5 (27)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Free Rental Price Analysis, $119 per month Flat Fee Property Management

Website
203 N Robinson Street, 2nd Floor, #4, Richmond, VA 23220
  • Collection
  • Leasing
  • Tenant Screening
  • Property Management
  • Property Maintenance

Why choose this provider?

Serving the community of the Richmond area, Bay Property Management Group Richmond is a company that specializes in residential and multi-family property management. Its services include tenant screening, rent collection, maintenance, evictions, and lead paint inspection. It also provides clients with move-in and move-out reports and monthly and annual financial statements. The company has managed more than 5300 units over the last 10 years. The owner of the business, Patrick Freeze, has over 10 years of experience in property management.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Google
4.3 / 5 (864)
Yelp
2.0 / 5 (137)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Price: Call for estimate

Website
701 W Broadway, Hopewell, VA 23860
  • Tenant Screening
  • Property Maintenance

Why choose this provider?

Parr & Abernathy Realty Inc. has provided a full range of real estate and property management services for more than 34 years. The company's professionals handle all aspects of residential management. They secure the most reliable candidates through thorough background checks and work to retain them as renters. The company offers responsive communication for owners and tenants and is proactive with maintenance and repair concerns. Its team provides timely rent deposits and concise monthly statements.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
2.8
Yelp
2.8 / 5 (9)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
1231 Alverser Dr, Midlothian, VA 23113
  • Maintenance
  • Closing

Why choose this provider?

RVA Rental Properties is a full-service property management company in Richmond. It utilizes proven strategies, such as rental market analysis, comprehensive tenant screenings, and responsive communication with property owners and tenants, to improve ROI. Its property management solutions include marketing, move-in and move-out inspections, rent collection, monthly reports, and coordination of maintenance and repairs. RVA Rental Properties' team is available 24/7 for tenant emergencies and offers convenient online portals for tenants and property owners.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3
Google
3.9 / 5 (42)
Yelp
4.5 / 5 (18)
Facebook
5.0 / 5 (15)

Website
6905 Patterson Ave, Richmond, VA 23226
  • Maintenance
  • Tenant Screening
  • Property Inspection

Why choose this provider?

Keyrenter Property Management Richmond assists homeowners and real estate investors in protecting and maintaining their investments. It relieves rental property owners of the burden of landlord responsibilities by providing management services, including property marketing, eviction management, and tenant screening. The company is committed to helping clients in boosting the value of their real estate investments by understanding their needs and goals. Landlords Calvin and Ashley Davis own Keyrenter Property Management Richmond, which is a real estate franchise that is independently owned and operated.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (10)
Yelp
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
2000 West Club Ln, Richmond, VA 23226
  • Maintenance
  • Marketing
  • Collection
  • Leasing
  • Accounting Services
  • Tenant Screening

Why choose this provider?

KRS Holdings Inc. is a Richmond-based property management company that serves residential and commercial property owners throughout Northern Virginia. Its services include vacancy marketing, tenant screening, rent collection, property maintenance, financial reporting, and eviction protection. Owners can log in via the company's secure online portal to view income reports and monitor maintenance requests, while tenants can access a separate portal to pay rent, file maintenance requests, and access important notices regarding their rental.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
1.0
Yelp
1.0 / 5 (21)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
409 E. Main St. Suite 301, Richmond, VA 23219
  • Tenant Screening
  • Property Inspection
  • Rent collection
  • Property Maintenance
  • Market Vacancies

Why choose this provider?

Serving the Richmond area, Dodson Property Management takes care of property investments on behalf of its owners. It offers rental analysis, marketing, tenant screening, rent collection, maintenance plans, and property inspections. Owners can also access financial reports regarding their property through the online portal. At the end of each lease term, the market rent is reassessed, and owners and tenants are contacted regarding renewals and turnovers. The company manages residential and commercial properties, including multi-family properties.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
3.8
Google
4.0 / 5 (1346)
Yelp
2.0 / 5 (147)

Website
3701 Cox Rd, Richmond, VA 23233
  • Maintenance
  • Marketing
  • Accounting Services
  • Tenant Screening

Why choose this provider?

Mission Realty is a property management company that provides services to clients in Richmond and the nearby communities. With over a decade of experience in the industry, the agency handles rental applications, maintenance, and regular interior surveys. Its staff also assists with tenant problems. Other services include accounting, periodic auditing, tenant screenings, and rent collections. The company works exclusively with AppFolio Property Manager, a property management and accounting software. It is available 24/7 for emergency needs.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (896)
Yelp
3.5 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
4905 Radford Avenue, Richmond, VA 23230
  • Maintenance

Why choose this provider?

Founded in 1887, Charles A. Rose Co. is a real estate firm with property managers in Richmond. The company provides property management capabilities for residential rental properties including single-family homes, townhomes, duplexes, and multi-unit buildings. Its property managers advertise the property to attract potential tenants, oversee the tenant screening process, and draft leases. They also perform the day-to-day functions including collecting rent and late fees, responding to tenant requests, coordinating maintenance work, and conducting property inspections.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1100 Welborne Dr Suite 300, Henrico, VA 23229
  • Maintenance
  • Collection
  • Leasing
  • Tenant Screening
  • Property Inspection

Why choose this provider?

Real Property Management Richmond Metro combines its staff's local real estate knowledge and national resources to serve homeowners and investors. Its scope of work includes property advertising, full-service lease assistance, and repair and maintenance services. The property managers from the firm also assist clients in matters concerning eviction, using local and state landlord-tenant laws to initiate the legal eviction process. Real Property Management Richmond Metro is a three-time recipient of the President's Circle Gold Award, an award granted to the company's top franchisees of the year.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.4
Google
4.6 / 5 (313)
Yelp
2.0 / 5 (21)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
5311 Lakeside Ave, Richmond, VA 23228
  • Maintenance
  • Collection
  • Accounting Services
  • Tenant Screening
  • Property Inspection

Why choose this provider?

Signature Properties is a property management company in Richmond that serves rental property owners and tenants in the area. The company offers a full range of property management services for an extensive portfolio of single-family homes, townhouses, and condos in the metro. These include property marketing and showings, tenant applicant screening, lease enforcement, property inspections, and general maintenance. A la carte services such as credit checks and tenant handbooks are also available. Signature Properties also maintains an online portal for property owners, tenants, and associations.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Facebook
4.9 / 5 (425)
Google
4.0 / 5 (116)
Yelp
1.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
3302 Oaklawn Blvd, Hopewell, VA 23860
  • Maintenance

Why choose this provider?

Ingram & Associates Property Management is a locally owned company that serves Richmond and the surrounding areas. It manages residential and commercial properties, offering owners services such as advertising and maintenance work. Its staff also handles the screening process for potential tenants, checking factors like their employment status and rental history. Owner Riley Ingram Sr. has over 40 years of real estate experience. He has also served as a delegate in the Virginia House of Delegates for over 20 years.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (6)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
2425 Boulevard Ste 6, Colonial Heights, VA 23834
  • Maintenance
  • Marketing
  • Collection
  • Leasing
  • Accounting Services
  • Tenant Screening
  • Property Inspection

Why choose this provider?

G.E. Matthews Inc is a real estate and property management firm that serves the Richmond community and the surrounding areas. The company helps investors and property owners maximize their investments and assists with vacancy advertising, applicant screenings, rent and fee collections, property inspections, and maintenance. It also provides accounting services, lease preparation, and lease execution. Its team provides 24/7 support for property-related emergencies. G.E. Matthews has been serving the community since 1923.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (3)
Yelp
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
2306 Boulevard Ste E, Colonial Heights, VA 23834
  • Maintenance
  • Accounting Services
  • Tenant Screening

Why choose this provider?

1st Choice Realty Group, LLC, manages single-family residences and small rental units in Richmond. For over two decades, it has been providing tenant screening and placement, accounting, financial reporting, property inspections, and maintenance services. Its other services include residential leasing, buyer and seller representation, investor guidance, mortgage assistance, and commercial and residential construction. The company offers special accommodations to military personnel. Its broker Kathie Braswell has been working as a Realtor since 1983. She holds certifications as a Short Sales and Foreclosure Resource and Military Relocation Professional.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.4
Google
4.2 / 5 (9)
Facebook
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Frequently Asked Questions

  • What is property management?

    Property management is the business of controlling and overseeing real estate, including residential and commercial rental properties. These professionals handle general maintenance and day-to-day operations on behalf of the property owner. They’re responsible for marketing properties, finding and screening tenants, collecting rent, and preparing units between leases. They may also handle repairs, evictions, and any problems that arise.

  • What does a property manager do?

    Professional property managers perform critical tasks throughout the leasing life cycle, from preparing a rental property, through tenant move-ins and move-outs. They can also provide referrals for legal advice, home repairs, and services that aren’t covered by the management agreement. Here are some of their key responsibilities:

    • Marketing and listing vacant units
    • Processing applications and screening tenants
    • Conducting quarterly and annual inspections
    • Orchestrating move-in procedures
    • Coordinating maintenance and repairs
    • Collecting rent and applying penalties
    • Conducting move-out inspections and returning deposits
    • Handling evictions and posting quit notices
    • Complying with fair housing regulations
    • Compiling monthly expense reports
    • Preparing annual tax documents

  • How much do property management companies charge?

    Property management fees can vary substantially depending on the size of the property, number of units, and scope of service. Property owners can expect to pay one month of rent to fill vacant properties and 10% of the gross cash flow to manage the property. Investors should also account for monthly maintenance, contributions to a reserve repair fund, and early termination fees if they decide to cancel the property management contract. Evictions and other non-routine services typically cost extra.

  • How do I manage a rental property from out of state?

    Managing a property isn’t easy, and the job is even more difficult for out-of-state landlords. Thorough tenant screenings are the best way to prevent many common problems. Landlords should also maintain strong relationships with neighbors who can alert them if anything goes wrong. Investors who prefer a more hands-on approach should consider hiring a property manager to represent their interests.

  • Does a property manager need a real estate license?

    Yes, in most states, property managers must have a real estate license to advertise rentals, show properties, sign lease agreements, collect rent, and perform other fiduciary activities. A community association manager license or similar certification may also be required for professionals who want to work for an HOA or apartment complex, although this credential is optional in most states.

  • How do I find a good property management company?

    Property managers differ significantly in their approach and level of expertise. It’s important for owners to screen potential candidates to ensure that they're choosing the most qualified professional. Here are a few questions to ask during the interview:

    • How many units do you manage?
    • How big is your staff?
    • Do you have a maintenance crew?
    • How long does it take to fill vacant units?
    • What happens if my tenant doesn’t pay on time?
    • Have you ever filed an eviction?
    • What type of communication can clients expect from you?

  • Do property management companies find tenants for rental properties?

    Yes, finding tenants and filling vacancies are key responsibilities for property managers. These professionals are responsible for advertising the property, and they handle all inquiries, applications, and showings. To find the most qualified tenants, managers perform background and credit checks, verify references, and confirm the applicant’s employment information, which can prevent problems and extra costs down the road.