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Best Auto Repair Shops in Newport News

2024

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Providers

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Website
479 Denbigh Boulevard, Newport News, VA 23608
  • ASE Certified

Why choose this provider?

Bay Custom Auto is a collision repair business serving clients in Newport News and the surrounding areas. It offers automotive repair services that cover wheels, suspensions, and fiberglass materials. Its facility is equipped with downdraft heated paint booths, electronic frame measuring equipment, and computerized color matching tools to return vehicles to their pre-accident conditions. Bay Custom Auto also maintains working relationships with automobile dealerships in the area. It has been in operation for over 35 years.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Facebook
4.7 / 5 (67)
Yelp
4.5 / 5 (14)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
5969 Jefferson Ave, Newport News, VA 23605
  • State Inspection

Why choose this provider?

Brake King has been catering to car owners in Newport News for more than 55 years. Its technicians offer various engine repair solutions for fuel injections, ignitions, and water pumps. They fix and replace exhausts, alignments, and suspensions. The experts also handle preventative maintenance on vehicles by performing tune-ups, oil changes, and emission inspections. The company provides services for foreign and domestic car manufacturers, such as Hyundai, Isuzu, and American Motors. Brake King demonstrates its commitment to its local community by supporting different causes, including Virginia Peninsula Foodbank.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.4
Google
4.4 / 5 (409)
Facebook
4.6 / 5 (50)
Yelp
1.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
13177 Warwick Blvd, Newport News, VA 23602
  • State Inspection
  • Smog Inspection

Why choose this provider?

Pay-Less Tire & Auto Repair is a company based in the Newport News metro. It takes on jobs involving faulty or broken components like brake pads and conducts the required repairs. It provides other services, including tire rotation and wheel alignment. For clients looking to purchase tires, the company offers new or used product options. It is a member of the American Automobile Association and has spent more than two decades in the automotive care industry.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.4
Google
4.4 / 5 (304)
Yelp
4.5 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
12943 Jefferson Ave, Newport News, VA 23608
  • State Inspection

Why choose this provider?

Casey Honda addresses the maintenance concerns of drivers in Newport News. It conducts a comprehensive multi-point inspection to locate interior and exterior damage or engine issues. The auto dealership fixes battery, belt and hose, air filter, and hydraulic clutch reservoir issues in cars, SUVs, and trucks. Its ASE-certified crew also provides tire rotation, exhaust system inspection, and headlight and taillight repair. In addition, it carries brand new and second-hand Honda Sedan, Accord, and Civic vehicles. In 2019, Casey Honda received the Fixed First Award.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.6 / 5 (2985)
Facebook
4.4 / 5 (287)
Yelp
2.5 / 5 (77)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
5800 Warwick Blvd., Newport News, VA 23607
  • State Inspection

Why choose this provider?

Guaranteed Auto Service fixes, diagnoses, and maintains automobiles for clients in Newport News and the surrounding areas. The company is a NAPA-certified service center and comprises ASE-certified technicians. It offers a range of car care solutions, from simple to complex, such as electrical repairs, cooling and heating system maintenance, timing belt replacement, transmission repair, and suspension adjustments. Isaac Barr, who started the business, has been in the automotive industry for more than 40 years.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (1502)
Facebook
4.7 / 5 (47)
Yelp
4.5 / 5 (26)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
13539 Jefferson Ave., Newport News, VA 23608
  • Chevrolet Service Center
  • ASE Certified
  • Jeep Service Center
  • BMW Service Center
  • Ford Service Center

Why choose this provider?

B&L Automotive is a veteran-owned and family-operated service center that caters to vehicle owners in Newport News. Its technicians repair engines, transmissions, alternators, radiators, and brakes. They replace timing belts, align wheels, and check air conditioning systems. The team also monitors tire pressure and offers replacements from numerous brands, including Power King, Yokohama, Nitto, and Sumitomo. In addition, it offers different auto parts and performs customization. B&L Automotive also services hybrid vehicles. It has been in operation since 1953.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.4
Google
4.6 / 5 (914)
Yelp
2.0 / 5 (54)
Facebook
3.6 / 5 (39)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
12730 Jefferson Avenue,, Newport News, VA 23602
  • ASE Certified
  • State Inspection

Why choose this provider?

NAPA AutoCare Xpress Lube serves clients in Newport News and the surrounding areas. Its services include repairs for axles, CV joints, and driveshaft. Its team also handles transmissions, brakes, air conditioning systems, engines, and suspensions. It provides oil and filter changes, tune-ups, differential repairs, check engine light diagnosis, and battery and starter replacements. It accommodates passenger cars, mini-van, medium-sized trucks, and SUVs. For the convenience of its clients, the shop offers after-hours drop-off services and drive-through oil and lube changes.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
13269 Warwick Blvd, Newport News, VA 23602
  • State Inspection

Why choose this provider?

Fraser's Automotive is a family business that has been providing car repair services since 1984. Its specialists help improve the conditions of car components and systems, including air conditioning, electrical wiring, engines, brakes, tires, and water pumps. Some of the brands it repairs are BMW, GMC, Honda, Jaguar, and Porsche. As support to local businesses, it offers services that keep their fleet vehicles in the ideal state. Fraser's Automotive promotes customer and employee health and safety by imposing vehicle disinfection and handwashing regulations.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.7 / 5 (122)
Facebook
4.8 / 5 (45)
Yelp
4.5 / 5 (9)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
508 Oyster Point Rd, Newport News, VA 23602
  • State Inspection

Why choose this provider?

Colony Tire & Service - Newport News, VA, implements comprehensive solutions to vehicle problems in the metro. The shop handles minor and major repairs involving differentials, exhaust and electrical systems, engines, and air conditioning. Its technicians replace and test car batteries, fix disconnected components, and rebuild and maintain transmissions. In addition, they perform vehicle care services like tune-up, inspection, and wheel alignment. Colony Tire & Service has been operating for over 40 years. Commercial and fleet services are also performed by the crew.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.7 / 5 (111)
Yelp
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
9911 1/2 Jefferson Ave, Newport News, VA 23605
  • Subaru Service Center
  • Audi Service Center
  • Nissan Service Center
  • BMW Service Center
  • Kia Service Center
  • Mercedes-Benz Service Center
  • Toyota Service Center

Why choose this provider?

Economy Auto Repair & Tires is a facility serving clients in Newport News, Hampton, Yorktown, and the surrounding communities. The family-owned local business provides maintenance and repair for local and foreign car brands. Its technicians offer state-approved safety analysis, which includes inspections for electrical systems, radiator conditions, tire pressure, and oil levels. Its mechanics also handle timing belt replacement as part of routine maintenance. The company also carries tires from different brands, including Dunlop, Michelin, Continental, and Bridgestone.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Google
4.1 / 5 (165)
Yelp
2.0 / 5 (11)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
11122 Jefferson Ave, Newport News, VA 23601
  • Smog Inspection
  • State Inspection

Why choose this provider?

Bill Smith's Auto Air is a full-service repair shop that caters to motorists in Newport News. It helps customers improve the drivability of their vehicles through various repair and maintenance services, including oil changes, engine tune-ups, and air conditioning and heating system diagnostics. Its ASE-certified mechanics repair transmissions for domestic, European, and Asian vehicles. The third-generation company aims to provide quality customer service anchored on dignity and attention to detail. It has been in operation for more than 60 years.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.6 / 5 (257)
Facebook
4.0 / 5 (25)
Yelp
4.5 / 5 (16)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Frequently Asked Questions

  • Introduction

    Automobiles have increasingly become a necessary convenience. They can also be extremely frustrating when not operating properly. Knowing the basics of car maintenance can help you make informed decisions as you move forward.

    One key point to understand is the difference between auto body and auto repair shops. Auto body shops focus only on the body, or the nonmoving parts of the vehicle. Auto body technicians repair dents in doors and fenders and replace broken windshields.

    Auto repair shops handle the components that contribute to powering the vehicle or making it stop. Auto mechanics maintain and repair components, such as electrical wiring, engines, transmissions, and brakes.
  • What maintenance does a car need annually?

    Some routine maintenance, such as an oil change, is recommended every 3,000 to 5,000 miles, and other services, such as belts, hoses, and fuel filters, should be addressed quarterly. Annual upkeep includes brake and suspension checks. Specific maintenance depends on the miles driven and the vehicle's age. Consult the car's service manual for more detailed guidelines.

  • What does it mean when your car says maintenance is required?

    The vehicle's maintenance required light comes on at specific mileage intervals. If the car's been driven more than 4,500 miles, it might illuminate to remind you that an oil change is necessary to maintain optimal performance. The maintenance required alert differs from the check engine light, which appears for specific operating issues that need to be addressed.

  • How much should I budget for car maintenance?

    While AAA recommends setting aside $1,200 a year ($50 a month to cover auto maintenance and another $50 for repairs), much depends on the make and condition of the specific vehicle. A basic oil change and filter is approximately $50. However, the same service for a Mercedes-Benz costs as much as $200, according to The Detroit Bureau.

    Keeping up with routine maintenance will help prevent some major repairs, but components such as timing belts and brakes ultimately need to be replaced, putting a $400 to $900 dent in your wallet.
  • What kind of maintenance do electric cars need?

    Monthly maintenance should comprise checking the tire pressure and windshield wiper fluid. At 7,500 miles, the battery, power inverter, cabin heater, and charger modules' coolant levels need to be checked. A visual inspection of the vehicle's other moving parts, such as the power steering and suspension, should also be included.

  • Can you negotiate car repairs at a dealership?

    Dealerships use a sales or service writer management team to estimate parts and labor repair costs. Their mechanics focus on repairing the vehicle. While it's possible to negotiate a more palatable rate with dealerships, their preset pricing systems are more structured than independent shops. It pays to be prepared with cost comparisons.

  • Is car repair insurance worth the cost?

    Car repair insurance typically covers the repair of mechanical breakdowns, such as air conditioning, electrical and fuel systems, engines, and transmissions. The caveat is that a standard car repair insurance policy only covers a vehicle up to 72,000 miles, according to Forbes. Few vehicles experience major mechanical problems under 100,000 miles, and if they do, they're usually covered under warranty.

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