Expertise.com

2024

Last updated:

Best AC Repair Services in Newport News

Our Recommended Top 14

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls

Our goal is to connect people with the best local professionals. We scored Newport News AC Repair Services on more than 25 variables across five categories, and analyzed the results to give you a hand-picked list of the best.

55Reviewed

38Curated

14Top Picks

Learn about our selection process.

Providers

featured provider = Featured Provider

Website
13646 Warwick Blvd, Newport News, VA 23602
  • Maintenance & Repair

Why choose this provider?

Mason & Son offers services to residential and commercial customers in the Newport News metro. It provides air conditioning repair and maintenance services. The company replaces air filters and thermostats. It also installs programmable thermostats that aim to help clients set the temperature in their homes. The company offers repair, maintenance, and replacement services for boilers, radiators, and electric and gas furnaces. Mason & Son has been serving customers in the area for more than 50 years.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.2 / 5 (47)
Facebook
5.0 / 5 (28)
Yelp
4.7 / 5 (15)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
126 Production Dr., Suite A, Yorktown, VA 23693
  • Installation
  • Maintenance & Repair

Why choose this provider?

Worley's Home Services, established in 2016, is a customer-focused full-service company providing air-conditioning and heating solutions to homeowners in the Newport News metro. Its NATE-certified technicians maintain and repair malfunctioning air conditioning systems. They also offer installation and comprehensive AC tune-up services to avoid emergency cooling breakdowns. Heating, plumbing, electrical, and insulation services are also available from the company. Worley's Home Services holds a Class A Home Improvement Contractor license and is an HVAC Master certified by DPOR.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (954)
Facebook
4.9 / 5 (123)
HomeAdvisor
4.7 / 5 (63)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
12535 Warwick Blvd, Newport News, VA 23606
  • Installation
  • Maintenance & Repair

Why choose this provider?

Tommy Garner Air Conditioning & Heating provides services to clients across Newport News. It offers air conditioning repair services to help remove strange noises, prevent high energy consumption, improve cool temperature, and avoid malfunctioning systems. It also handles air conditioning maintenance and installation services. The company's team is available to conduct seasonal service options, focusing on regularly maintaining and checking the condition of clients' HVAC systems. The business extends its services throughout Suffolk, Williamsburg, Yorktown, Portsmouth, and Virginia Beach.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.8 / 5 (185)
Angi
4.8 / 5 (27)
Yelp
2.3 / 5 (9)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
13547 Warwick Blvd, Newport News, VA 23602
  • Maintenance & Repair

Why choose this provider?

7 Cities Air is a locally owned HVAC business that provides air conditioning repair services to residential clients in and around Newport News. Its factory-trained technicians are experienced in diagnosing AC issues and providing appropriate solutions. They also provide installation services as well as indoor air quality solutions, including air cleaner and UV light installation. 7 Cities Air has been in business since 2005, and its staff has over 40 years of combined experience in the field.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6
Google
4.8 / 5 (131)
Facebook
2.0 / 5 (7)
Yelp
2.3 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
2810 Build America Dr., Hampton, VA 23666
  • Water Heaters
  • Installation
  • Maintenance & Repair
  • 24/7

Why choose this provider?

Comfort Technology Heating & Air Conditioning is a family-owned and family-operated business serving the Newport News area. The residential and commercial contractor provides repair services, which cover air conditioners of various types, including ductless and central units. They also install and maintain cooling and heating systems. The company, which has more than 25 years of experience, is a Carrier Factory Authorized Dealer. It gives back to the community by supporting different organizations such as Habitat for Humanity and Transitions Family Violence Services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (858)
Facebook
4.9 / 5 (61)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
45 Voyager Drive, Hampton, VA 23666
  • HVAC Contractor
  • Commercial

Why choose this provider?

Lighthouse Mechanical Heating and Cooling has been serving clients located in Newport News since 2001. Its NATE-certified technicians repair AC system breakdowns and offer preventive maintenance services to avoid future AC problems. They also handle installation and replacement services for homes and businesses. The company provides tailored solutions to clients, focusing on fulfilling the standards of professionalism and customer satisfaction. It is a Trane Comfort Specialist and a member of the Air Conditioning Contractors of America.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.5 / 5 (82)
Facebook
4.5 / 5 (21)
Yelp
1.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
4471 George Washington Memorial Hwy, Hayes, VA 23072
  • Water Heaters
  • Furnaces
  • Installation
  • Duct Cleaning
  • Maintenance & Repair
  • 24/7
  • HVAC Contractor
  • Indoor Air Quality Improvement

Why choose this provider?

Peninsula Heating & Air (PHA) is a Newport News-based company that caters to the AC needs of its customers. It installs and repairs air conditioning units of various brands and sizes. In addition to AC repair, the shop offers maintenance plans to help its clients reduce their energy bills and prevent further issues. PHA is a privately owned and operated business that has been in the HVAC industry since 1955. Its president, Steve Smith, is a professional engineer.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.7 / 5 (203)
Facebook
4.8 / 5 (71)
Angi
4.8 / 5 (58)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
11840 Canon Blvd #100,, Newport News, VA 23606
  • Installation
  • Maintenance & Repair

Why choose this provider?

Cannon is an HVAC company that serves residential clients throughout Newport News and the surrounding cities. Its services include air conditioning repair and installation. Its NATE-certified team repairs ducts and compressors and recharges Freon. It also installs mini-splits, compressors, and complete HVAC systems. Additional services available include HVAC maintenance, compressor inspection, and plumbing installations and repairs. The company is backed by more than three decades of industry experience. It is on-call around the clock for emergency services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.8 / 5 (125)
Facebook
5.0 / 5 (16)
Angi
4.7 / 5 (6)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
325 East Bayview Blvd Suite 102, Norfolk, VA 23503
  • Maintenance & Repair

Why choose this provider?

Murillo Mechanical caters to the residential and light commercial HVAC needs of clients in Newport News and the surrounding areas. It repairs air conditioning systems with incorrect thermostat settings, producing inconsistent temperatures, or making unusual noises. Murillo Mechanical has been providing HVAC inspection, maintenance, installation, and replacement services since 2006. It has also started a blog aimed at educating clients about developments in the heating and cooling industry to help them make decisions that match their needs and goals.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
5.0 / 5 (108)
Facebook
4.8 / 5 (55)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.8
Responsiveness
Friendliness
Helpfulness
Detail

Website
527 J Clyde Morris Blvd Suite B,, Newport News, VA 23601
  • Furnaces
  • Installation
  • 24/7

Why choose this provider?

Dran's Heating & AC caters to the needs of homes and businesses in Newport News and nearby areas. It provides a variety of air conditioning services, including repair, tune-up, and installation. The company also handles jobs involving furnaces, heat pumps, ducts, whole house air purifiers, and water heaters. In addition, it delivers electrical restorations. Dran's Heating & AC has more than 25 years’ worth of industry experience. Its team of technicians is available 24/7 for emergency fixes.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (275)
Facebook
4.9 / 5 (63)
HomeAdvisor
4.8 / 5 (47)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.8
Responsiveness
Friendliness
Helpfulness
Detail

Website
Newport News, VA
  • Installation
  • Maintenance & Repair

Why choose this provider?

Parks Electric & Mechanical Co. strives to meet the diverse air conditioning needs of residents in Newport News. The company's technicians install, repair, and service AC systems in residential, industrial, and commercial establishments. They determine suitable AC systems for individual property types and assist clients in switching to renewable energy sources such as solar and geothermal. Owner Wayne Parks established the company in 2012 and is a second-generation HVAC business operator. He holds a master's license in air conditioning.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.9 / 5 (93)
Yelp
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
8105 Richmond Road, Suite 111, Toano, VA 23168
  • Water Heaters
  • Furnaces

Why choose this provider?

Nelson’s Heating & Cooling, Inc., takes care of air conditioner problems in Newport News. It delivers repair and maintenance services, including refrigerant restoration and evaporator cleaning. It educates customers on energy-saving measures as it fixes their AC units. Founded in 2004 by brothers Chris and Dan Nelson, the family-operated business emphasizes occupational safety for its technicians. It also offers the repair of furnaces, humidifiers, and ductless air systems. The company offers discounts to seniors and military personnel.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (451)
Facebook
4.9 / 5 (60)
Yelp
4.7 / 5 (41)

(+1 additional source)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
314-B Old York-Hampton Hwy, Yorktown, VA 23692
  • Water Heaters
  • Furnaces

Why choose this provider?

AC Masters is a team of heating and cooling technicians serving Newport News and its neighboring communities. They provide air conditioner repairs, addressing issues resulting from wear and tear. The contractors also help clients prevent issues arising through seasonal maintenance and one-time system check-ups. AC Masters is a family-owned and family-operated business that was established in 1999 by Javier Aguirre. He is a veteran and an HVAC master tradesman who is certified by the NATE.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (396)
Facebook
5.0 / 5 (179)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
702 Industrial Park Dr, Newport News, VA 23608
  • Maintenance & Repair

Why choose this provider?

Maximum Air has been serving the Newport News area since 2004, providing residents and businesses with HVAC installation, maintenance, and repair services. Its scope of work includes conducting performance inspections on home air-conditioning units, performing preventative maintenance on heating and cooling systems to preserve their efficiency, and replacing older or broken HVAC appliances. Its technicians have experience working on appliances and systems from manufacturers such as Carrier and Trane. Maximum Air provides its HVAC service staff with year-round training and stocked service vehicles.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (97)
Facebook
5.0 / 5 (23)
Yelp
5.0 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

FAQs

  • How does air conditioning work?

    Residential and commercial air conditioning systems use pressurized refrigerant to remove excess heat and humidity. The refrigerant passes through a network of coils and valves that allow the coolant to absorb and release heat as it changes between its gas and liquid forms. Primary components include the evaporator and condenser coils, compressor, expansion valve, and fans.


  • How do I decide whether to repair or replace my AC?

    As a rule of thumb, replacement is recommended when repairs would exceed half the cost of a new system. Age, efficiency, and reliability are also deciding factors. Replacement is typically the best option for HVAC systems that are more than 10 years old and have problems with frequent breakdowns, decreased output, increased runtimes, excessive noise, or rising energy use. Alternatively, homeowners can multiply the age of the system by the estimated cost of repairs. If the amount exceeds $5,000, replacement is typically the best solution.

  • Can you repair an AC compressor?

    Compressor malfunctions are typically caused by faulty electrical connections, defective capacitors, and improper refrigerant levels that affect the system's operating pressure. Before calling a professional, homeowners can replace the air filter, double-check the thermostat settings, and hose off the outdoor unit to rule out minor maintenance-related problems. If these steps don't resolve the issue, the compressor may need to be replaced. Unfortunately, compressors aren't just one of the most critical components of the air conditioning system, they're also one of the most expensive. If the unit can't be repaired, a licensed HVAC contractor can determine whether a partial or full replacement is the best option.


  • How do I repair an air conditioning duct?

    Air ducts are responsible for a large portion of HVAC-related energy losses. According to the U.S. Environmental Protection Agency’s Energy Star program, 30% of heated and cooled air escapes from the ducts before it reaches its final destination. Some of the most common warning signs include hot and cold spots, odors, and low or no airflow. Loose ducts can be reconnected, and small cracks can be sealed with metallic foil tape. If the ducts are damaged, contaminated, or collapsed, it is usually time to call a professional. Trained AC technicians can also determine if the supply and return ducts are properly sized.


  • Does home insurance cover AC repairs?

    Homeowners’ insurance covers the cost of AC breakdowns caused by fire, lightning strikes, vandalism, or theft. To qualify for coverage, the homeowner must notify the insurance carrier of the loss and provide a report from a licensed contractor. Then, an insurance adjuster will evaluate the claim. Unfortunately, insurance coverage may only pay a limited amount, especially if the homeowner has a high-deductible policy.

  • How long does a new AC last?

    The average AC system has an expected lifespan of 14 years. Longevity can vary substantially depending on the unit's maintenance history and building-related factors that determine how often the system runs. Homeowners can extend the life of their HVAC equipment by scheduling annual maintenance, replacing filters monthly, and using recommended thermostat settings.

  • How do I maintain my AC to avoid needing repairs?

    Preventive AC maintenance is the key to increased longevity. Here are a few of the most beneficial tasks that homeowners can perform themselves.

    • Replacing air filters monthly
    • Using recommended thermostat settings
    • Keeping shades or blinds closed during the summer
    • Hosing off the outdoor coils to remove pollen and dirt
    • Monitoring utility bills for changes in consumption
    • Scheduling professional tune-ups every spring

    If problems arise, it's wise to contact a professional as soon as possible to avoid more extensive repairs. Responding quickly is the best way to prevent sudden breakdowns that may require a more expensive emergency service call.