Expertise.com

Best Property Management Companies in Cleveland

2023

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls
Property Management Companies FAQs 〉

Last updated:

Website
20150 Lake Shore Blvd, Euclid, OH 44123
  • Maintenance
  • Collection
  • Leasing

Why choose this provider?

Renting Doors LLC is a full-service veteran-owned residential and commercial property management company serving the greater Cleveland area. Its leasing professionals work with homeowners and investors to maximize their investments in single- and multifamily dwellings, associations, and commercial properties. They assess each property in comparison with a current market analysis and make suggestions on preparation for tenants and optimal rent. The company advertises across multiple online platforms and performs extensive tenant background checks. It offers routine maintenance in addition to 24/7 response to repair requests and emergencies. Tenants have the convenience of online rent payment, and owners receive ACH payments and monthly email statements.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
3.5
Yelp
3.5 / 5 (22)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
57 Alpha Park Drive, Cleveland, OH 44143
  • Property Inspection
  • Property Assessment
  • Property Maintenance

Why choose this provider?

IIP Management is a brokerage and property management company located in Cleveland, serving homeowners and renters throughout Northeast Ohio. It markets clients' properties, screens tenants, negotiates offers, collects rent, and performs routine inspections and maintenance. As it is a tech-enabled company, it also utilizes web-based and centralized software for financial reporting. IIP Management has been in business for more than a decade. It is also a member of the National Association of Residential Property Managers.

License Verified:

License: REC.2014001926

Commerce Division of Real Estate and Professional Licensing

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
3.8
Google
3.9 / 5 (433)
Yelp
1.4 / 5 (16)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
21825 Chagrin Blvd. Suite 300, Beachwood, OH 44122
  • Closing

Why choose this provider?

Realty Now Property Management offers maintenance packages to owners in and around Cleveland. To lessen the burden of owning rental assets, the firm provides assistance in different aspects of property management, including finding tenants, repair and cleaning requests, compliance issues, and billing chores. Other services cover move-out inspections, tenant evictions, and rent collection. Realty Now Property maintains a 24/7 online portal for its clients to view notes and statements related to their property at any time.

License Verified:

License: REC.2021003244

Commerce Division of Real Estate and Professional Licensing

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.1
Google
4.1 / 5 (64)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
3558 Lee Rd, Cleveland, OH 44120
  • Property Inspection
  • Property Maintenance

Why choose this provider?

Monument Real Estate LLC is a property management company that focuses on investment properties in Cleveland and nearby areas. It caters to both owners and tenants and helps them with leasing, tenant screening, routine repairs and emergency maintenance, rent and security deposit collections, and legal compliance. It also offers specialized cleaning and lead inspection and remediation programs for single and multi-family properties. The company's team has more than 20 years of combined experience in real estate brokerage.

License Verified:

License: REC.2016003606

Commerce Division of Real Estate and Professional Licensing

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3
Google
4.4 / 5 (69)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
2000 Auburn Drive One Chagrin Highlands, Suite 200, Beechwood, OH 44122
  • Tenant Management/Customer Service
  • Property Maintenance

Why choose this provider?

FYVE is a full-service property and community management company that serves rental property owners and tenants in Cleveland and its nearby communities. Its goal is to create an efficient management experience through its cloud-based app that allows owners to access their accounts, communicate with the property management team, view real-time reports, and digitally approve any work orders. Its property managers serve over 11,000 residents and owners across eight states, taking care of matters such as tenant management, general property maintenance, rental payment processing, and property inspections.

License Verified:

License: REC.2019007058

Commerce Division of Real Estate and Professional Licensing

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.7 / 5 (20)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
14837 Detroit Avenue, Lakewood, OH 44107
  • Rent collection

Why choose this provider?

Home Suite Home is a property management company that serves throughout Ohio, including Cleveland, Maple Heights, Euclid, and Willoughby. The company provides various services for landlords, including finding higher-quality tenants and rent collection. Founders Lori and Jose launched the business in 2012. They have over 20 years of combined residential real estate experience. Home Suite Home also offers realty services, helping sellers list their properties for sale and buyers find the right property for their needs.

License Verified:

License: 2019006834

Commerce Division of Real Estate and Professional Licensing

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Facebook
4.9 / 5 (55)
Google
4.7 / 5 (12)

Website
6000 Parkland Blvd, Mayfield Heights, OH 44124
  • Property Maintenance

Why choose this provider?

Howard Hanna Ohio is a full-service real estate agency that serves clients in Cleveland and the surrounding localities. The company offers property management services that can help landlords, homeowners, and property investors increase their ROI and improve their relationships with tenants. Its property managers handle both residential and commercial properties. The company has been managing more than 2,800 rental properties across five states. Its other services include home buying and relocation assistance, real estate marketing, business development, mortgage solutions, and appraisal services.

License Verified:

License: RECE.0000000459

Commerce Division of Real Estate and Professional Licensing

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.1
Facebook
4.3 / 5 (23)
Google
3.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
3691 Lee Rd, Shaker Heights, OH 44120
  • Maintenance

Why choose this provider?

Ohio Rental Managers is a property management company serving Cleveland and the surrounding suburbs. It provides management services for owners of residential single-family homes, condos, and multi-family units. Its property managers supervise both minor and major repairs the property requires. They partner with a network of licensed, bonded, and insured contractors who specialize in electrical, HVAC, and plumbing work. Ohio Rental Managers also prepares and delivers eviction notices and represents clients in eviction and judgment hearings.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.8
Responsiveness
Friendliness
Helpfulness
Detail

Website
8193 Avery Road Suite 201, Broadview Heights, OH 44147
  • Maintenance
  • Marketing
  • Collection
  • Leasing
  • Accounting Services

Why choose this provider?

JAMM Real Estate Co. is a Broadview Heights-based business that caters to clients in the Cleveland metro and the surrounding communities. It offers various property management services, including initiating marketing campaigns, screening tenants, preparing lease arrangements, collecting rents, coordinating maintenance requests, and providing monthly statements. Its team also assists clients seeking to purchase, sell, or rent out their properties. The company is a member of the National Association of Residential Property Managers.

License Verified:

License: REC.2019005544

Commerce Division of Real Estate and Professional Licensing

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (80)
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Dallas, TX
  • Maintenance
  • Marketing
  • Collection
  • Leasing
  • Tenant Screening

Why choose this provider?

Darwin is a property management company in Cleveland whose corporate mission is to improve the experience for both landlords and tenants. The company takes care of business operations on behalf of property owners, especially in terms of resident screening, rent collection, property inspections, repair and maintenance requests, and eviction services. They also offer full-service leasing, which includes rent analysis and marketing, and have leasing agents who can show homes to prospective residents. They also enforce pet policies and other rules the owner has in place.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
3.5
Yelp
3.5 / 5 (6)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Frequently Asked Questions

  • What is property management?

    Property management is the business of controlling and overseeing real estate, including residential and commercial rental properties. These professionals handle general maintenance and day-to-day operations on behalf of the property owner. They’re responsible for marketing properties, finding and screening tenants, collecting rent, and preparing units between leases. They may also handle repairs, evictions, and any problems that arise.

  • What does a property manager do?

    Professional property managers perform critical tasks throughout the leasing life cycle, from preparing a rental property, through tenant move-ins and move-outs. They can also provide referrals for legal advice, home repairs, and services that aren’t covered by the management agreement. Here are some of their key responsibilities:

    • Marketing and listing vacant units
    • Processing applications and screening tenants
    • Conducting quarterly and annual inspections
    • Orchestrating move-in procedures
    • Coordinating maintenance and repairs
    • Collecting rent and applying penalties
    • Conducting move-out inspections and returning deposits
    • Handling evictions and posting quit notices
    • Complying with fair housing regulations
    • Compiling monthly expense reports
    • Preparing annual tax documents

  • How much do property management companies charge?

    Property management fees can vary substantially depending on the size of the property, number of units, and scope of service. Property owners can expect to pay one month of rent to fill vacant properties and 10% of the gross cash flow to manage the property. Investors should also account for monthly maintenance, contributions to a reserve repair fund, and early termination fees if they decide to cancel the property management contract. Evictions and other non-routine services typically cost extra.

  • How do I manage a rental property from out of state?

    Managing a property isn’t easy, and the job is even more difficult for out-of-state landlords. Thorough tenant screenings are the best way to prevent many common problems. Landlords should also maintain strong relationships with neighbors who can alert them if anything goes wrong. Investors who prefer a more hands-on approach should consider hiring a property manager to represent their interests.

  • Does a property manager need a real estate license?

    Yes, in most states, property managers must have a real estate license to advertise rentals, show properties, sign lease agreements, collect rent, and perform other fiduciary activities. A community association manager license or similar certification may also be required for professionals who want to work for an HOA or apartment complex, although this credential is optional in most states.

  • How do I find a good property management company?

    Property managers differ significantly in their approach and level of expertise. It’s important for owners to screen potential candidates to ensure that they're choosing the most qualified professional. Here are a few questions to ask during the interview:

    • How many units do you manage?
    • How big is your staff?
    • Do you have a maintenance crew?
    • How long does it take to fill vacant units?
    • What happens if my tenant doesn’t pay on time?
    • Have you ever filed an eviction?
    • What type of communication can clients expect from you?

  • Do property management companies find tenants for rental properties?

    Yes, finding tenants and filling vacancies are key responsibilities for property managers. These professionals are responsible for advertising the property, and they handle all inquiries, applications, and showings. To find the most qualified tenants, managers perform background and credit checks, verify references, and confirm the applicant’s employment information, which can prevent problems and extra costs down the road.