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Best Property Management Companies in Albany

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Albany Management Group LLC logo
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Albany Management Group LLC

248 Sherman Street Unit C1, Albany, NY 12206
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  • Property Inspection
  • Rent collection
  • Property Maintenance

Business Description

Albany Management Group LLC serves property investors and owners in Albany. Included in the company's portfolio of managed properties are single-family homes and multi-family residences. Its managers supervise various facets of property management, from property marketing and advertising to move-out and cleaning. They also provide interior design services that could increase the property's value and help maximize returns to investors. They introduce classic furnishings and elegant styles to add artistic accents to projects.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
3.8
Google
3.9 / 5 (98)
Yelp
1.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
All Points Property Management logo
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All Points Property Management

58 Sterup Drive, Troy, NY 12180
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  • Maintenance
  • Marketing
  • Collection
  • Leasing

Business Description

All Points Property Management is a group of real estate brokers, business developers, and property managers near Albany. With over 40 years of industry experience, the firm helps residential property owners in marketing their homes through online listings with quality images. The property managers assist buyers in finding homes that suit their preferences. Their scope of services includes property valuation and asset management methods. All Points Property Management also handles auctions and commercial real estate transactions.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Google
4.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
BA Companies logo
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BA Companies

363 Ontario St, PO Box 8942, Albany, NY 12208
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  • Property Maintenance

Business Description

BA Companies serves customers throughout the Greater Albany metro. It manages residential apartments and single and multifamily homes in locations that are recession-resistant. It provides a wide array of services, including applicant screenings, property showings, tenant relations, property inspections, and maintenance. The professionals at this company are knowledgeable about the market and carry extensive experience in financial management, leasing, and institutional asset management. BA Companies also assists customers with their real estate and development service needs.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Clever Property Management logo
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Clever Property Management

PO Box 516, Slingerlands, NY 12159
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  • Property Inspection
  • Property Maintenance

Business Description

Serving the Albany area, Clever Property Management offers multifamily, commercial, and retail property management and maintenance services tailored to the needs of the clients. The business handles construction supervision covering material inventory, work schedule implementation, decision-making about construction activities, and project monitoring. Clever Property Management also conducts moving inspections and addresses tenant inquiries. It also suggests minor repairs and solutions and coordinates for leaf cleanup, lawn maintenance, and snow plowing.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (18)
Yelp
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
NGB Property Management, LLC logo
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NGB Property Management, LLC

501 New Karner Road, Albany, NY 12205
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  • Maintenance
  • Marketing
  • Collection
  • Tenant Screening
  • Property Inspection

Business Description

NGB Property Management, LLC offers property solutions in Albany. Founded in 2011, this firm oversees rental properties such as HOAs, apartment complexes, multi-unit dwellings, townhouses, and single-family homes. Its property managers assist in property marketing, listing vacancies on mobile apps and websites and coordinating property showings. They screen applicants and seek owners' approval for tenant placement. Moreover, they conduct property inspections and work with maintenance technicians to address repair issues. NGB Property Management, LLC uses software for its diverse services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Google
4.1 / 5 (147)
PMI Capital District logo
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PMI Capital District

P.O. Box 123, East Greenbush, NY 12061
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  • Tenant Screening
  • Property Maintenance
  • Rent collection
  • Market Vacancies

Business Description

PMI Capital District offers a vast range of real estate services for clients throughout Albany and the neighboring areas. It offers property management services, including property marketing, tenant screening, rent collection, property maintenance, and financial reporting. It also conducts move-in and move-out inspections, day-to-day management, and contract negotiations. Clients and tenants can access their accounts to track payments through its 24/7 online portal. The company has managed a wide range of property types, from single-family residences, townhomes, and condos to multi-unit, vacation, and commercial properties.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.8 / 5 (18)
Facebook
5.0 / 5 (18)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
Red Bark Property Management LLC logo
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Red Bark Property Management LLC

67 Ontario St, Albany, NY 12206
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  • Tenant Management/Customer Service

Business Description

Red Bark Property Management LLC is a business that caters to clients in the Albany metro and the surrounding areas. It helps owners grow their investments by offering a wide array of services, such as financial reporting, property monitoring, and tenant screening. The company also deals with maintenance and repair issues, helping tenants keep their spaces in order. Red Bark Property Management focuses on customer service by observing responsiveness and timeliness in performing and completing its jobs.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
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Frequently Asked Questions

What is property management?

Property management is the business of controlling and overseeing real estate, including residential and commercial rental properties. These professionals handle general maintenance and day-to-day operations on behalf of the property owner. They’re responsible for marketing properties, finding and screening tenants, collecting rent, and preparing units between leases. They may also handle repairs, evictions, and any problems that arise.

What does a property manager do?

Professional property managers perform critical tasks throughout the leasing life cycle, from preparing a rental property, through tenant move-ins and move-outs. They can also provide referrals for legal advice, home repairs, and services that aren’t covered by the management agreement. Here are some of their key responsibilities:

  • Marketing and listing vacant units
  • Processing applications and screening tenants
  • Conducting quarterly and annual inspections
  • Orchestrating move-in procedures
  • Coordinating maintenance and repairs
  • Collecting rent and applying penalties
  • Conducting move-out inspections and returning deposits
  • Handling evictions and posting quit notices
  • Complying with fair housing regulations
  • Compiling monthly expense reports
  • Preparing annual tax documents

How much do property management companies charge?

Property management fees can vary substantially depending on the size of the property, number of units, and scope of service. Property owners can expect to pay one month of rent to fill vacant properties and 10% of the gross cash flow to manage the property. Investors should also account for monthly maintenance, contributions to a reserve repair fund, and early termination fees if they decide to cancel the property management contract. Evictions and other non-routine services typically cost extra.

How do I manage a rental property from out of state?

Managing a property isn’t easy, and the job is even more difficult for out-of-state landlords. Thorough tenant screenings are the best way to prevent many common problems. Landlords should also maintain strong relationships with neighbors who can alert them if anything goes wrong. Investors who prefer a more hands-on approach should consider hiring a property manager to represent their interests.

Does a property manager need a real estate license?

Yes, in most states, property managers must have a real estate license to advertise rentals, show properties, sign lease agreements, collect rent, and perform other fiduciary activities. A community association manager license or similar certification may also be required for professionals who want to work for an HOA or apartment complex, although this credential is optional in most states.

How do I find a good property management company?

Property managers differ significantly in their approach and level of expertise. It’s important for owners to screen potential candidates to ensure that they're choosing the most qualified professional. Here are a few questions to ask during the interview:

  • How many units do you manage?
  • How big is your staff?
  • Do you have a maintenance crew?
  • How long does it take to fill vacant units?
  • What happens if my tenant doesn’t pay on time?
  • Have you ever filed an eviction?
  • What type of communication can clients expect from you?

Do property management companies find tenants for rental properties?

Yes, finding tenants and filling vacancies are key responsibilities for property managers. These professionals are responsible for advertising the property, and they handle all inquiries, applications, and showings. To find the most qualified tenants, managers perform background and credit checks, verify references, and confirm the applicant’s employment information, which can prevent problems and extra costs down the road.

How do I manage a vacation rental property?

Managing a vacation home or short-term rental requires a higher level of involvement when compared to other investment properties. Owners or managers must handle marketing, reservations, check-ins, and cleanings between stays. While a recent study by vacation rental marketplace HomeAway (now part of VRBO) reports that vacation rental income comprises about a quarter of the average rental owner’s income from investing just under 10 hours per week managing their rental, this type of hands-on involvement may not be possible for owners who live out of state or in another region. Professional property managers can assist with one or more tasks, such as cleanings and check-ins, or they can provide comprehensive management services to ensure that the property is generating revenue year-round.

Do property managers pay for repairs?

Yes and no. Property managers may pay for repairs, but the cost is generally deducted from future rent payments or a reserve fund. In most cases, landlords are responsible for maintenance costs and improvements that are needed to preserve or enhance the property’s value. Management firms do coordinate repairs, and some have their own maintenance crews. They can also provide contractor referrals and handle work orders for routine repairs, such as cleaning, painting, plumbing, and changing locks between tenants. Many firms allow tenants to submit maintenance requests online, and they should also provide monthly expense reports showing owners how their money is being spent.

Can a property manager evict a tenant?

Yes, property managers can help to orchestrate the eviction process, from preparing the initial notices to appearing in court and working with law enforcement to ensure that the tenant leaves the property. Situations that warrant eviction include non-payment of rent, lease violations, and illegal activity. Property managers can help to determine the best course of action when dealing with problem tenants.

Can a property manager sign a lease for an owner?

In most states, a property manager can sign a lease. Property owners can appoint a third party to act as a landlord by signing a contract with a management company or by giving power of attorney to a private individual. However, for the contract to be valid, the property manager must have the owner’s authorization.

Is property management worth the cost?

Property managers aren’t cheap, but they’re a worthwhile investment in many cases. Managing a rental property requires time, experience, diligence, and attention to detail. Professional property managers can assist new landlords and long-term investors who have a growing portfolio of rentals. They’re also valuable partners for individuals who work full time, live out of state, or want to enjoy the financial rewards of an investment property without added stress and anxiety.

How do I deal with a bad property management company?

Unresponsive property managers cause problems for property owners and tenants. Reputable management firms should work hard for their fees. No landlord wants to hear from their tenants that the management company isn’t doing its job or is ignoring their concerns. If the manager is skipping routine inspections, accepting bad tenants, or failing to provide monthly expense reports, it’s probably time to hire someone else. Owners should interview several candidates, compare rates, and check references to find a more qualified manager.

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