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Best Computer Repair Shops in Winston Salem

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851 Old Winston Road Unit 109, Kernersville, NC 27284
Kernersville, NC 27284

Creative IT is a computer repair firm that serves companies in Winston Salem, Greensboro, Highpoint, and Kernersville. The firm focuses on providing IT support to clients using both Apple and Microsoft technologies. It also has a team of cybersecurity professionals who help protect the IT infrastructure of its clients from outside threats, such as ransomware and malware. Moreover, the firm also provides post-project support for major overhauls in the IT infrastructure of its clients.

851 Old Winston Road Unit 109, Kernersville, NC 27284
Kernersville, NC 27284

Website(336) 814-8363

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We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

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Frequently Asked Questions:

Q: Can my laptop screen be fixed?
A: Possibly. It depends on the extent of the damage and the availability of parts. A laptop screen that has minor cracks in the LCD can often be fixed by installing a replacement. If the screen is broken internally, it's likely that both the LCD and LED backlight are damaged. A full replacement screen will be required in this case. Taking the laptop to a computer repair shop is typically the best option.
Q: How long will my computer repair take?
A: Computer repair timescales can vary. If the problem is related to hardware and the repair shop has the necessary parts, the repair could take as little as 24 hours. More complex problems that require advanced diagnostic tools may take several days to resolve. Technician should be able to give a rough estimate once they understand the nature of the problem.
Q: What should I do before taking my computer to the shop?
A:

If a computer needs to be taken to the repair shop, there are a number of things users can do to protect their data and hardware before and during transit:

  • Back up important data to an external hard drive or cloud-based platform.

  • Provide log-in details if required.

  • Take all power cables, peripherals, and software.

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