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Best Water Damage Restoration Services in Wilmington

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Restoration Local

Wilmington, NC
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  • Water Damage Repair
  • Water Extraction
  • Water Restoration

Business Description

Do you have water damage? No matter the cause, our certified experts will remove the water, dry your property, and repair the damage fast. We clean up any type of water damage, including basement flooding, plumbing leaks and malfunctions, sewage backups, sump pump floods and failures, burst water pipes, leaky roofs and windows, overflowing tubs or toilets, and much more. If you have water in your home or business, our local water contractors will restore the damage fast. We even disinfect to prevent mold. Call now for a free estimate from a water damage specialist near you.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
4.7 / 5 (104)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
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Detail

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A&I Fire and Water Restoration logo
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A&I Fire and Water Restoration

300 Harley Road, Wilmington, NC 28405
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Business Description

A&I Fire & Water Restoration is a North Carolina and South Carolina restoration contractor that has offices in Charleston, Myrtle Beach, Florence, and Wilmington. The firm's Wilmington team helps the city's home and business owners solve water damage problems caused by flooding and broken pipes. It offers the same services to industrial buildings, hospitals, hotels, and schools. The company was founded in 1974 and has continuously served the coastal Carolinas ever since.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
3.9
Google
3.9 / 5 (14)
Facebook
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
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Detail
American Water & Fire of Wilmington logo
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American Water & Fire of Wilmington

3001 Wrightsville Avenue, Wilmington, NC 28403
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Business Description

American Water & Fire of Wilmington caters to residents in the Wilmington area whose homes have been damaged by various water-related factors. The company offers water damage restoration services, including reconstruction, disaster recovery, and emergency support. American Water & Fire also conducts pre-storm planning support and performs sanitization of properties in compliance with Institute of Inspection Cleaning and Restoration Certification standards. The company has more than 25 years of experience in the restoration and remediation services sector.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6
Google
5.0 / 5 (8)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
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Detail
Paul Davis Restoration & Remodeling of Carolina Coast logo
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Paul Davis Restoration & Remodeling of Carolina Coast

3224 Kitty Hawk Rd, Wilmington, NC 28405
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Business Description

Paul Davis Restoration & Remodeling of Carolina Coast services Wilmington area residents seeking assistance in repairing their homes after experiencing water damages caused by factors like water runoff and flash floods. The company's restoration portfolio covers a range of water damages such as heavy rains, sewage backup, roof leaks, and overflow of washing machines or dishwashers. Paul Davis also helps clients in claiming insurance for water-damaged properties. Paul Davis has been in business for around 50 years and has a network of over 300 offices.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.8 / 5 (64)
Facebook
3.0 / 5 (8)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Rainbow International of Wilmington logo
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Rainbow International of Wilmington

302 South Dickerson Street, Burgaw, NC 28425
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Business Description

Rainbow International of Wilmington is a water-damage restoration company founded in 1981 that specializes in dealing with the effects of clean and black water on homes and commercial properties in the surrounding areas. The company offers a full service, which includes removing all traces of water and moisture, dealing with the effects of mold, and cleaning affected areas, such as air ducts and building contents. Additionally, it can board up and tarp over damaged areas and offer full rebuilding services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
5.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Sano Steam Cleaning & Restoration logo
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Sano Steam Cleaning & Restoration

4701 Wrightsville Avenue, Wilmington, NC 28403
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Business Description

Operating since 1989, Sano Steam Cleaning & Restoration serves Wilmington and other communities across the state. It offers restoration services to homeowners and businesses experiencing water damage. The company's restoration specialists are trained to take quick action and stop ongoing water damage the moment they arrive at a client's property. They work to extract all the water and dry out the property to prevent further damage. If needed, they also provide mold remediation services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (290)
Facebook
5.0 / 5 (30)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
SERVPRO of New Hanover logo
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License Verified:

IICRC

SERVPRO of New Hanover

6606 Windmill Way, Wilmington, NC 28405
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Business Description

SERVPRO of New Hanover is a locally-owned 24-hour water damage restoration service for commercial and residential properties in Wilmington. With over seven decades of combined expertise, SERVPRO's team aims to mitigate or reverse water damages from storms or floods, handling everything from the assessment of the premises using moisture detection equipment to the drying and removal of odors. The company's IIRC-certified technicians also offer to remove or prevent bacterial growth from collected moisture, as well as sewage cleanup and restoration of valuables.

License Verified:

IICRC

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.7 / 5 (70)
Facebook
3.7 / 5 (3)
Yelp
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
The Master Craftsman Inc logo
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License Verified:

IICRC

The Master Craftsman Inc

4819 Port Loop Rd, Southport, NC 28461
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  • Mold Remediation
  • Smoke & Fire Restoration

Business Description

The Master Craftsman Inc. serves residential and commercial customers in the Wilmington metro. It provides a wide range of water damage restoration services, such as structural drying, disinfection, and deodorization. The company cleans pads, carpets, walls, and furniture. Its specialists use industry-standard tools like moisture detectors and hygrometers to locate mold growth that leads to property deterioration. In addition, they offer fire and smoke damage cleanup and restoration solutions. The Master Craftsman has been operating since 1982.

License Verified:

IICRC

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
3.9
Google
3.9 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
World Class Steam of Wilmington logo
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World Class Steam of Wilmington

Wilmington, NC 28412
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  • Carpet Cleaning
  • Duct Cleaning

Business Description

World Class Steam of Wilmington is a locally owned and operated business that has been operating since 2003. It offers water damage restoration services that address a variety of issues in commercial and residential properties, including roof leaks, sewage backup, and leaking hot water heaters. The process includes air scrubbing, carpet deodorizing, and plumbing and electrical repairs. Emergency flood drying and water extraction services are also available. The company utilizes floodwater extractors and high-pressure drying equipment for its operations.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6
Google
4.8 / 5 (18)
Facebook
3.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
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Frequently Asked Questions

What do I do after my home has been damaged by water?

In most cases, after your home has been damaged by water, the first thing you should do is attempt to remove as much water as possible by using a mop, wet/dry vac and dehumidifier, and opening windows. The next step is to document any damage with photos, videos and notes. Next, it’s time to call your insurance company. Repairs for some kinds of water damage may be covered by your homeowners’ insurance policy, so filing a claim as soon as possible is imperative. Damage from melting snow or burst pipes, for example, may be covered, while flooding may not, but you won’t know for sure without reviewing plan documents with an insurance agent. Depending on the extent of damage, contacting a water damage restoration company may also be required.

Can I repair my water damaged furniture?

That depends on both the kind of furniture and the extent of the damage. Furniture made from plastic or metal may be easily salvageable, while wood furniture can be more problematic. In general, everything with upholstery should be thrown away, including couches, chairs, and mattresses. For sentimental or valuable pieces that aren’t severely damaged, it may be possible to remove upholstery and padding and have it redone. A professional is recommended to ensure furniture is repaired and appropriately preserved.

How do I get rid of carpet odor from water damage?

Mold is a serious issue that is, unfortunately, quite common after water damage. Treating mold isn’t negotiable. If it’s present, it needs to be addressed as soon as possible. First, dry all areas and remove any items that have traces of mold. If you think there’s a possibility that mold may be in the walls or floors, a professional water damage restoration company is likely necessary.

How do I fix a water damaged wood floor?

Standing water can permanently damage wood floors, so acting fast is essential. Dry all affected areas and remove signs of mold as soon as possible, using tools such as squeegees, mops, and shop vacuums. First, remove all surface water and use a cleaning solution to thoroughly clean boards. Remove any signs of mold, mop up all remaining water, and keep the area thoroughly vented until floors are completely dry. Sanding and refinishing may be required. If the damage appears to be severe, floors can’t be adequately dried using tools available at home, or there are signs of significant corrosion, contact a water damage restoration company.

Does homeowners insurance cover water damage?

In many cases, insurance does cover water damage. This generally applies to incidental water damage, such as flooding from burst pipes. However, certain kinds of water damage likely won’t be covered, which is particularly true for flooding in areas that require separate flood insurance. Always check with your insurance company about policy details before filing a claim.

What is contents restoration?

Contents restoration is very similar to personal property restoration. However, contents restoration is a term that’s used to refer to restoration in a place of business. Depending on the service and any applicable insurance policies, contents restoration might cover items such as office furniture, equipment, and inventory. Items may need to be removed and cataloged before being brought to an off-site restoration location. Typically, the goal is to clean and restore the items so they don’t look or smell damaged.

What type of water damage is covered by homeowners insurance?

While every insurance policy is different, it's usually safe to assume that a homeowners insurance policy will cover sudden and accidental damage that's the result of a plumbing malfunction, such as a ruptured water heater or a burst pipe. Depending on the insurance company and coverage amounts included in the policy, the entire cost of water cleanup and restoration may be covered, or the insurance provider may only help with some of the repairs, such as damp or moldy drywall or ceilings.

Of course, there are many variables involved, and often, many cases in which insurance companies do not cover water damage. For example, if an appliance has been leaking for some time and the homeowner hasn't taken necessary precautions, insurance companies typically aren't willing to cover the cost of water damage that results from a leak. Additionally, most insurance policies don't automatically include coverage for flood damage; however, flood insurance can often be purchased as a supplement to homeowners policies.

Does renters insurance cover water damage?

Just as with homeowners insurance, renters insurance policies vary from provider to provider. While some do include coverage for leaks due to frozen or broken pipes that occur suddenly and accidentally, many policies are quite basic and only cover the cost of personal property lost in a burglary. It's important for renters to take the time to understand what's covered by their insurance, and if their policy doesn't cover water damage, they may want to consider shopping around for supplemental coverage.

In some cases, the property owner's insurance may cover some damages to renters' personal effects in the event of a plumbing emergency or natural disaster. Renters should inquire with their landlord about what exactly their property policy covers to determine if they should purchase additional insurance in case of an unexpected emergency that results in water damage.

What is water mitigation?

Water damage mitigation is the term used to describe actions that may be taken to prevent excessive damage to property and belongings when water-related emergencies occur. It often includes:

  • Removing damaged property, including drywall and flooring
  • Extracting water and drying surfaces
  • Monitoring structural integrity, and taking precautions to prevent further damage, such as laying sandbags outside the home, tarping buildings, and boarding up windows

Water damage restoration is the process that occurs after water has been cleaned up and damages have been assessed. It includes tasks like repairing or replacing drywall and floors, eliminating mold, and testing the air for humidity to ensure no further damage will occur.


Does a home warranty cover water damage?

It depends on the cause. Some scenarios that might be covered by a home warranty include:

  • An appliance, such as the dishwasher or refrigerator, is faulty or wears out before the warranty expires
  • The plumbing wasn't installed correctly and leaks or bursts as a result
  • The roof leaks as a result of wear and tear while under warranty

Will Sheetrock dry out?

While Sheetrock, or drywall, with minor water damage may dry out, in most cases, drywall that's been water-damaged quickly becomes unusable. Once it becomes wet, it softens and its structural integrity may be compromised. Even after drying out, previously damp drywall can have hidden mold growth inside. After drywall gets wet, a water damage restoration pro can assess the damage and recommend the best course of action.

How do I check for water damage?

There are several signs you can watch for in the home to determine if water damage may be present. This includes:

  • Water rings on the ceiling
  • Soft spots on the floor
  • Tile, laminate, wood floors, or countertops that are cracking or warped
  • Warping or discoloration around pipes
  • Rust on the hot water heater or any of the pipes/plumbing throughout the home
  • A moldy or mildewy smell

What is cat 3 water?

Category 3 water is water that contains dangerous contaminants, such as heavy metals, pesticides, or toxic organic waste. This type of water can seep into the home through sewer backups or overflows, or as a result of groundwater overflow or natural disasters. Cat 3 water can be extremely hazardous and as such, removal and cleanup must be completed by water damage restoration professionals.

How long does water damage restoration take?

When it comes to carpet and drywall, homeowners can expect the drying-out process to take a minimum of 72 hours. Once that process is complete, water damage restoration professionals can quickly assess the damage and begin repairs and reconstruction. The amount of time this takes depends on the size of the job, but in most cases, construction on a single room or floor of a home can be completed within one to two weeks.

How bad is water damage to a house?

In some cases, water damage isn't a huge deal. Minor issues, such as a leaky toilet or appliance, can typically be stopped quickly, and damage can be corrected in a matter of hours, provided the leak was caught soon enough. However, when large-scale water damage occurs, the consequences can be detrimental. Leaks that are left untreated, burst pipes or water heaters, natural disasters, and floods can all result in serious damage to the home's structure and may require considerably more money and time to restore.

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