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Best Carpet Cleaners in Matthews

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Carolina Carpet Solutions logo
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Carolina Carpet Solutions

Charlotte, NC 28277
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Business Description

Since 2004, Carolina Carpet Solutions has provided expert carpet care and superior customer service to its customers in the Greater Charlotte, NC, area. Professional services include cleaning carpets, upholstery, and area rugs; applying carpet and fiber protectant; and treating carpets and rugs for pet stains and odors. All work is done by the owner, Matt Hrdlick, who offers a full money-back guarantee. Based on customer reviews, Carolina Carpet Solutions earned the prestigious 2012 Angie’s List Super Service Award. Only 5 percent of businesses that are rated earn this award.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (148)
Yelp
5.0 / 5 (16)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Cleaner Carpet Concepts logo
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Cleaner Carpet Concepts

Charlotte, NC 28213
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Business Description

Cleaner Carpet Concepts is a Charlotte family-owned and operated business that provides low-moisture cleaning. Areas the business serves include Huntersville, Concord, Fort Mill, Waxhaw, Matthews, Davidson, Mint Hill, Belmont, South Charlotte, and Charlotte. Services Cleaner Carpet Concepts offers include carpet cleaning, stone cleaning, hardwood floor cleaning, hardwood floor restoration, tile and grout cleaning, natural stone cleaning, upholstery cleaning, leather cleaning, and fabric protection. The business uses certified green products. Cleaner Carpet Concepts is accredited by the Better Business Bureau and has an A+ rating. Customers remark on their professionalism, honesty, punctuality, attention to detail, prices, knowledge, explanations, customer service, efficiency, and friendliness.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Facebook
4.5 / 5 (16)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Cline Services logo
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Cline Services

Matthews, NC 28105
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Business Description

Cline Services, LLC is a commercial and residential carpet cleaning service provider that has been in business for over 20 years. Business owner Chip Cline serves the greater Charlotte area and is proud to offer his clients experience and knowledge in the industry. In addition to carpet cleaning, Chip offers pet stain removal, area rugs and upholstery cleaning, and red stain removal services. He uses truck-mounted steam cleaning method and products that are safe for children and pets, including Green Seal certified products upon request. Chip provides competitive pricing, and his team will move furniture as deemed necessary on the day of service. Past clients praise Chip for his courteous manner, fair pricing, and delivering service beyond expectations.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Yelp
5.0 / 5 (4)
Google
4.5 / 5 (2)
Happy Feet Carpet Cleaning logo
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Happy Feet Carpet Cleaning

Charlotte, NC 28215
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Business Description

Happy Feet Carpet Cleaning provides Charlotte, NC, and neighboring communities with a unique carpet cleaning method that uses friction and all-natural formulas instead of typical steam cleaning. Owner Randy Rayborn was once a scientist that created the molecule that would allow Spandex to wick moisture and sweat away from athletes’ bodies. He used a reverse concept to create a carpet cleaning method unlike any other that not only deep cleans but prevents any dirt in the carpet’s backing from soiling any fibers as well. All Happy Feet Carpet Cleaning is 100% guaranteed, and prices are listed on their website. Discounts are offered to clients who donate to various charities, like the Make-a-Wish Foundation or Wounded Warriors Project, or if the customer adopts a pet. Additionally, clients who bring in additional business from their local neighborhood can also receive a discount.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6
Google
4.7 / 5 (99)
Facebook
4.6 / 5 (21)
Yelp
3.0 / 5 (13)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail
Pronto And Carpet LLC logo
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Pronto And Carpet LLC

Charlotte, NC 28270
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Business Description

Pronto and Carpet LLC is a carpet cleaning service provider based in Charlotte that has been in business for over 13 years. The award-winning company prides itself on providing quality service and having a team that has received certification by the Institute of Inspection Cleaning and Restoration Certification, and using eco-friendly products. In addition to servicing commercial and residential carpets, cleaning services include furniture and upholstery, tile and grout, and area and oriental rugs. The company also offers water damage restoration, pressure washing, carpet deodorizing, pet enzyme cleaning and treatment, and much more. The Better Business Bureau accredited company has received the Angie’s List Super Service Award in 2016 and offers clients specials and coupons for services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Facebook
4.7 / 5 (13)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.0
Responsiveness
Friendliness
Helpfulness
Detail
––
SaniQueen logo
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SaniQueen

Charlotte, NC 28277
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Business Description

SaniQueen is a carpet and floor cleaning janitorial service located in Charlotte, North Carolina and serving commercial and residential property owners throughout the region. The owner and president of the company, Cindy Kieffer, established SaniQueen in 2009 and has years of experience in management and daily operations of the cleaning industry. Services provided by her team of professionals include truck-mounted steam and bonnet carpet cleaning, and stripping, cleaning, sealing, waxing, and refinishing a variety of hard floor surfaces. Additional areas of expertise include inside and outside window cleaning of up to two stories, construction site clean up, move in and move out assistance, janitorial office cleaning, and house cleaning. SaniQueen offers complimentary price quotes and is fully bonded and insured.

Toney's Floor Care logo
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Toney's Floor Care

Mint Hill, NC 28227
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Business Description

Winner of the Best of Thumbtack Award in 2015 and 2016 and Top Rated by HomeAdvisor, Toney's Floor Care is a professional carpet cleaning company in Mint Hill, North Carolina that serves clients in the wider Charlotte metropolitan area. Open Monday through Saturday, Toney's Floor Care provides its clients with such services as carpet cleaning, ceramic tile and grout cleaning, and the cleaning of furniture, drapes, vertical blinds, automobiles, upholstery, and more. A family owned business, Toney's Floor Care uses hot water extraction techniques and eco-friendly products. Previous clients praise the company for its professionalism and the quality of its work.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
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Frequently Asked Questions

Introduction

Carpet cleaning service providers utilize professional-grade equipment to deep clean and remove dirt, stains, and odors from carpeting. The companies provide service to residential and commercial customers. Depending on the specifics of each job, carpet cleaning technicians may perform services with equipment, such as heavy-duty hot water extractors and shampooers, also referred to as wet vacs, to scrub out stubborn debris and extract dirty water. Carpet cleaners are hired regularly for commercial cleaning jobs, and they also assist with disaster cleanup following fires and floods.

In addition to wet cleaning, carpet cleaning technicians offer dry foam shampooing services, which a special vacuum is used with a cleaning solution that’s 10% liquid and 90% air. In environments where sanitizing is of high importance, steam cleaning may be recommended. It’s a process that uses hot steam to eradicate dirt, germs, and bacteria.

Do you tip carpet cleaners?

While not mandatory, it is customary to tip carpet cleaning technicians. The standard tip range for carpet cleaners is between $5 and $20, and customers can choose to tip higher or lower based on services received. It isn't customary or required to tip the owner of a carpet cleaning business, even if they perform the services.

How do carpet cleaners work?

There are several types of carpet cleaners used for commercial and residential jobs. Deep cleaning machines combine moisture, shampoo, and suction to clean carpet fibers and pull out dirty water. Steam cleaners utilize hot steam to penetrate carpeting. Carpet scrubbers feature rotating brushes that scrub stains with carpet shampoo. Both steam cleaning and carpet scrubbing are followed up with suction.

How much do carpet cleaners make?

On average, carpet cleaning technicians in the United States make a base of $15.30 per hour. However, the pay rate may vary with technicians depending on factors such as geographical location, overtime or emergency after-hours services, and experience or length of time on the job.

Do carpet cleaners move furniture?

Most carpet cleaning technicians are trained to safely move furniture during cleaning procedures. Depending on company policies, certain items that a carpet cleaner might not move include pianos, beds, and other heavy items. Carpet cleaning technicians advise customers to move electronics and other items before service.

Who rents carpet cleaners?

Home improvement and hardware stores offer carpet cleaning machine rentals, and customers may also rent professional machines directly from carpet cleaning service providers. Stores that carry carpet cleaners include Home Depot, Walmart, and Lowes Home Improvement. Customers are required to purchase cleaning solutions when renting carpet cleaners.

Can carpet cleaners remove bleach stains?

Bleach contains chemicals that remove color, leaving a white stain. While carpet cleaning machines cannot remove bleach stains with standard steam cleaning or suction, a carpet cleaning technician may reverse the stain with techniques such as vinegar application or coloring in the bleached areas.

Do carpet cleaners vacuum?

Carpet cleaning technicians rarely use standard upright vacuums for stain removal and cleaning. However, wet vac machines are often used to suction cleaning solutions and excess moisture in carpeting due to flooding, and most types of professional carpet cleaning equipment have a suction/vacuum feature.

Do carpet cleaners clean under beds?

Carpet cleaning services request that beds and other heavy items be moved out of the way prior to cleaning. If a carpet cleaning technician's equipment can fit easily under a bed, they may clean the area per customer request. Customers should also move any items they have stored under the bed before service.

Can carpet cleaners clean area rugs?

Certain carpet cleaning companies offer area rug cleaning. Carpet cleaning machines can remove dirt from area rugs, and technicians are trained to clean various carpets and rugs. Sometimes, rug materials may be too delicate for commercial carpet cleaners, so alternatives, such as spot cleaning or dry cleaning, must be utilized.

Can carpet cleaners remove paint stains?

Water- and oil-based paint stains cannot be removed with commercial carpet cleaning machines and must be treated with detergent or solvents. Following treatment, a carpet cleaning technician can use a wet vac or dry scrubber to remove any remaining paint. In general, dried paint in large quantities is difficult to remove.

How much do carpet cleaners charge per square foot?

Per 2021 statistics, carpet cleaning services on average charge $0.25 per square foot of carpet, which averages to approximately $25 to $70 per room, depending on overall size. Carpet cleaning for a three-bedroom home is approximately $175, while larger whole-house cleaning jobs can cost up to $600 or more.

Do steam cleaners clean carpets?

Steam cleaners are designed to efficiently clean carpets with a combination of hot steam and suction. Steam cleaning procedures are requested when sanitizing is a top priority, as the process effectively eliminates allergens, bacteria, and viruses. Steam cleaning also works well to remove ground-in dirt and tough stains when paired with spot cleaning. 

Do carpet cleaners clean the pad?

Carpet cleaning technicians can clean carpet padding with spot cleaning and dry extraction machines, but a general rule of thumb is that padding should not remain wet for extended periods of time. It is typically recommended to remove carpet pads that are soaked through from flooding, as the pad material becomes brittle once dry.

Do carpet cleaners stretch carpet?

Carpet stretching must be performed with a tool called a carpet stretcher, which can be used before or after a professional steam or suction cleaning. Depending on the carpet's condition, technicians may request that carpets are cleaned before stretching to prevent wrinkling or flexing.

Can professional carpet cleaners remove pet urine/feces smell?

Professional carpet cleaning technicians use various tools and chemicals to remove pet urine and feces stains and odors. Techniques may include a UV light to detect all affected areas, enzyme-based cleaning solution application, spot cleaning, and deodorizing. Steam cleaning is not recommended because it can cause urine stains to set.

Can professional carpet cleaners remove old stains?

Carpet cleaning machines, such as steam cleaners, wet vacs, and dry shampoo scrubbers, are commonly used to break up old, ground-in stains, removing them by suctioning out the dirty water. Depending on the age and extent of carpet stains, a technician may first need to spot treat the carpet.

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