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Best Water Damage Restoration Services in Jacksonville

Our Recommended Top 4

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls

Our goal is to connect people with the best local professionals. We scored Jacksonville Water Damage Restoration Services on more than 25 variables across five categories, and analyzed the results to give you a hand-picked list of the best.



4Top Picks

Learn about our selection process.


featured provider = Featured Provider

1212-B Gum Branch Road, Jacksonville, NC 28540

Why choose this provider?

The Jones Companies offers water damage restoration services to customers in Jacksonville and the surrounding areas. The company can repair burst water pipes, overflowing toilets, sinks or bathtubs, and leaking appliances. It is home to technicians who are prepared to restore properties back to their original state. They first identify the source of the damage before surveying the damage itself. Once the inspection is done, they use advanced equipment and techniques to treat the affected areas before the final cleaning.


We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0 / 5 (4)
5.0 / 5 (1)

142 Seth Thomas Lane, Swansboro, NC 28584

Why choose this provider?

SERVPRO of Carteret & East Onslow Counties is an IICRC-certified firm that specializes in restoration and cleaning services. The firm is offering high-quality assistance to residential and commercial customers in Jacksonville and surrounding areas. The company has maintained its reputation after helping its customers in the aftermath of Hurricane Florence. Its team of licensed technicians handles water extraction and damage caused by flooding or other water-related disasters. The company’s services include structural drying, odor control, pack-up, and clean-up.


We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0 / 5 (35)

Bordeaux Street, Jacksonville, NC 28540

Why choose this provider?

King Steam Restoration has been providing restoration services to residential and commercial customers in Jacksonville since 1998. The company is IICRC-certified, and its team of restoration specialists has years of experience in water damage restoration. They clean up and restore homes and buildings damaged by roof leaks, toilet overflows, and rainwater. The team is equipped with powerful dehumidifiers and air movers making sure that affected areas are sealed off properly. King Steam Restoration operates 24/7 and can service clients within short notice.

419 Bordeaux Street, Jacksonville, NC 28540

Why choose this provider?

Finesse Pro Services is an IICRC-certified restoration firm providing services for residential and commercial customers in Jacksonville and the surrounding areas since 2013. Offering water damage restoration, the firm is home to a well-trained team that utilizes innovative techniques and advanced equipment to provide high-quality services. Their services include inspection and water removal. They use a powerful air mover to dry out the areas affected by water contaminants. This is followed by reconstruction, demolition, and restoration.


We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0 / 5 (21)
4.6 / 5 (20)


  • What do I do after my home has been damaged by water?

    In most cases, after your home has been damaged by water, the first thing you should do is attempt to remove as much water as possible by using a mop, wet/dry vac and dehumidifier, and opening windows. The next step is to document any damage with photos, videos and notes. Next, it’s time to call your insurance company. Repairs for some kinds of water damage may be covered by your homeowners’ insurance policy, so filing a claim as soon as possible is imperative. Damage from melting snow or burst pipes, for example, may be covered, while flooding may not, but you won’t know for sure without reviewing plan documents with an insurance agent. Depending on the extent of damage, contacting a water damage restoration company may also be required.

  • Can I repair my water damaged furniture?

    That depends on both the kind of furniture and the extent of the damage. Furniture made from plastic or metal may be easily salvageable, while wood furniture can be more problematic. In general, everything with upholstery should be thrown away, including couches, chairs, and mattresses. For sentimental or valuable pieces that aren’t severely damaged, it may be possible to remove upholstery and padding and have it redone. A professional is recommended to ensure furniture is repaired and appropriately preserved.

  • How do I get rid of carpet odor from water damage?

    Mold is a serious issue that is, unfortunately, quite common after water damage. Treating mold isn’t negotiable. If it’s present, it needs to be addressed as soon as possible. First, dry all areas and remove any items that have traces of mold. If you think there’s a possibility that mold may be in the walls or floors, a professional water damage restoration company is likely necessary.

  • How do I fix a water damaged wood floor?

    Standing water can permanently damage wood floors, so acting fast is essential. Dry all affected areas and remove signs of mold as soon as possible, using tools such as squeegees, mops, and shop vacuums. First, remove all surface water and use a cleaning solution to thoroughly clean boards. Remove any signs of mold, mop up all remaining water, and keep the area thoroughly vented until floors are completely dry. Sanding and refinishing may be required. If the damage appears to be severe, floors can’t be adequately dried using tools available at home, or there are signs of significant corrosion, contact a water damage restoration company.

  • Does homeowners insurance cover water damage?

    In many cases, insurance does cover water damage. This generally applies to incidental water damage, such as flooding from burst pipes. However, certain kinds of water damage likely won’t be covered, which is particularly true for flooding in areas that require separate flood insurance. Always check with your insurance company about policy details before filing a claim.

  • What is contents restoration?

    Contents restoration is very similar to personal property restoration. However, contents restoration is a term that’s used to refer to restoration in a place of business. Depending on the service and any applicable insurance policies, contents restoration might cover items such as office furniture, equipment, and inventory. Items may need to be removed and cataloged before being brought to an off-site restoration location. Typically, the goal is to clean and restore the items so they don’t look or smell damaged.

  • What type of water damage is covered by homeowners insurance?

    While every insurance policy is different, it's usually safe to assume that a homeowners insurance policy will cover sudden and accidental damage that's the result of a plumbing malfunction, such as a ruptured water heater or a burst pipe. Depending on the insurance company and coverage amounts included in the policy, the entire cost of water cleanup and restoration may be covered, or the insurance provider may only help with some of the repairs, such as damp or moldy drywall or ceilings.

    Of course, there are many variables involved, and often, many cases in which insurance companies do not cover water damage. For example, if an appliance has been leaking for some time and the homeowner hasn't taken necessary precautions, insurance companies typically aren't willing to cover the cost of water damage that results from a leak. Additionally, most insurance policies don't automatically include coverage for flood damage; however, flood insurance can often be purchased as a supplement to homeowners policies.