Expertise.com
2024

Last updated:

Best Fire Damage Restoration Services in Durham

Our Recommended Top 15

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls

Our goal is to connect people with the best local professionals. We scored Durham Fire Damage Restoration Services on more than 25 variables across five categories, and analyzed the results to give you a hand-picked list of the best.

81

Reviewed

54

Curated

15

Top Picks

Learn about our selection process.

Providers

featured provider = Featured Provider

Website
120 Tiercel Court, Cary, NC 27518
  • 24/7
  • Odor Control
  • Cleaning Services
  • Repair Services

Why choose this provider?

911 Restoration is a team of licensed cleaners and restoration experts serving Durham, Cary, Apex, and the surrounding areas. Its technicians are all IICRC-certified who follow both EPA and CDC protocols. Their services include water and fire damage restoration, mold remediation, and sewage cleanup. The team also provides professional sanitization services and disinfection solutions for both residential and commercial properties. 911 Restoration offers its services 24/7 and strives to respond to calls within 45 minutes.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (28)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.5
Responsiveness
Friendliness
Helpfulness
Detail

Website
113 Chatham Woods Dr, Cary, NC 27511
  • Water Damage Repair

Why choose this provider?

First Choice is a company that provides fire damage restoration services to clients in Durham and the surrounding communities. The company's team of technicians refurbish burned properties by removing soot from ceilings and walls. The business has ozone devices that remove impurities such as dust mites, mold spores, viruses, and bacteria that can cause respiratory disorders and cancer. First Choice also offers deodorization services to address the burnt smell within carpets, floorings, and upholsteries.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
HomeAdvisor
4.8 / 5 (23)
Facebook
5.0 / 5 (7)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
Durham, NC
  • Water Damage Repair

Why choose this provider?

911 Restoration of Durham County offers its solutions to property owners within the local area and its neighboring metros. Its staff includes IICRC-certified technicians who provide repair work, restoration, and cleanup services for structures and areas that have been damaged by fires, smoke, and leftover water from firefighters. It also addresses damage caused by other hazards such as water leaks, thunderstorms, tornadoes, and instances of mold growth. As a contribution to environmental awareness, 911 Restoration also utilizes eco-friendly options for its operations.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
2003 Schieffelin Road, Apex, NC 27502
  • 24/7
  • Cleaning Services

Why choose this provider?

Professional Restoration Services is a local family-owned disaster restoration company that serves Durham, Raleigh, Cary, Apex, and the surrounding cities. Its IICRC-certified restoration technicians have been dealing with fire damage projects of all sizes for over 25 years. The firm offers fire inspection, fire board-up, fire damage cleanup, and fire smoke cleanup to the affected residences. It also offers water damage and storm damage restorations, and mold removal services. Professional Restoration Services is available 24/7.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (68)
Facebook
5.0 / 5 (30)
Yelp
4.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1140 Kildaire Farm Rd #5, Cary, NC 27511
  • 24/7

Why choose this provider?

Bryter Water Damage Restoration of Cary extends its services to the Durham metro and the surrounding areas. The company provides fire damage restoration through a team that works to get the property back to its pre-loss condition as quickly as possible. It restores indoor environments, performs organic deodorizations, and neutralizes smoke and soot contamination. It also handles mold removal and inspection, flood damage clean-up, and water extraction. The family-owned business has finished nearly 200 projects, both residential and commercial, over the last 15 years.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (15)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
4.5
Responsiveness
Friendliness
Helpfulness
Detail

Website
2828 Industrial Drive, Raleigh, NC 27608
  • Repair Services

Why choose this provider?

Paul Davis Restoration of Raleigh Durham is an independently owned and operated business serving commercial and residential property owners. It aids in the restoration of properties and the repair of damaged contents after a fire. The mitigation process includes evaluating the extent of the loss, sanitizing the area and purifying the air using eco-friendly solutions, and even water removal after fire extinguishing efforts. The company utilizes different kinds of equipment such as dehumidifiers, air movers, and water extractors.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.3
Google
4.3 / 5 (12)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
5813 Lease Lane, Raleigh, NC 27617
  • 24/7
  • Cleaning Services
  • Repair Services

Why choose this provider?

SpangleR – Raleigh is a fire damage restoration company that has been serving home property and business owners in Durham and its surrounding areas for over 50 years. It specializes in reconstruction, repair, and restoration services. Its team of professionals performs smoke odor containment, demolition, emergency board-up & structural stabilization, residue removal, and disinfectants and antimicrobials. In addition, they use industrial-grade water extractors, air movers, and dehumidifiers to extract water from fire extinguishing efforts. The company also provides 24-hour emergency services in water and storm damage repairs.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.6
Google
4.5 / 5 (34)
Facebook
4.7 / 5 (14)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
PO Box 782, Wake Forest, NC 27588
  • IICRC Certified

Why choose this provider?

For over a decade, WP Restoration has been serving both residential and commercial property owners in the Durham metro. The business provides a wide selection of fire damage repair solutions, such as debris removal, temporary protection, contents management, odor and soot removal, and drying and structure stabilization. Its team of IICRC-certified contractors assesses and evaluates the extent of the damage, including moisture, residues, and smoke impact. WP Restoration handles mold remediation, crawl space encapsulation, and dryer vent cleaning.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (11)

Website
Durham, NC 27704
  • Repair Services

Why choose this provider?

Restoration 1 offers its solutions to property owners in Durham and its surrounding communities. Its crew of IICRC-certified technicians addresses lingering signs of fire and smoke damage through the removal of affected flooring and objects, structural evaluation, decontamination, and deodorization. Its services are geared toward the removal of microbial elements to prevent health risks and toward the restoration of buildings and areas into their pre-damage state. The company also offers similar options for damage from water leaks, floods, traumatic events, and mold growth.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (69)
Facebook
5.0 / 5 (9)
Yelp
5.0 / 5 (5)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
108 Woodwinds Industrial Court, Cary, NC 27511
  • 24/7
  • Repair Services

Why choose this provider?

SERVPRO of South Cary/Apex is one of the franchises of SERVPRO, a locally owned and operated business that has over 1,700 franchises in the U.S. and Canada. It provides residential and commercial restoration and cleaning services in Durham and nearby areas. The company offers water, fire, and storm damage restoration, mold remediation, cleaning, and building services. Its team of restoration technicians, which follows the IICRC standards, provides emergency services 24/7.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.9 / 5 (43)
Facebook
4.4 / 5 (10)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
8013 Looking Glass Court, Raleigh, NC 27612
  • 24/7

Why choose this provider?

Serving the community of Durham, Gold Star Restoration - NC is a property restoration business that specializes in fire damage repair. Its damage restoration specialists provide 24/7 emergency service for homes and commercial buildings to restore their properties to their pre-damaged state. The process includes deodorization, soot removal, and floor and furniture cleaning. Gold Star Restoration also eradicates smoke odors in furniture, curtains, wood, and sheetrock to prevent secondary damages. Other services include comprehensive water damage restoration and mold removal.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (24)
Facebook
5.0 / 5 (17)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
14460 Falls of Neuse Rd., Ste 149-126, Raleigh, NC 27614
  • Water Damage Repair

Why choose this provider?

Atlantic Restoration LLC is a family-owned and family-operated company offering services to clients in Durham. It performs fire damage restoration tasks such as clearing away debris and inspecting the structural integrity of the property. Its crew also repairs roofs, attics, basements, and support beams. The company uses industry-standard tools to remove smoke damage from clothing and upholstery. Nathan Wright, the founder of Atlantic Restoration, has more than 25 years of experience as a general contractor and over 20 years of experience as a firefighter.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9

Website
600 East Chatham Street, Cary, NC 27511
  • 24/7
  • Cleaning Services
  • Repair Services

Why choose this provider?

The Great Tarheel Restoration Company is a 24/7 damage restoration service company that services Durham and the surrounding areas. It has been serving the community for 15 years. It offers fire and water damage restoration services to residential owners. The fire damage restoration work it offers includes boarding up after the fire, removing or reframing damaged materials, and repairing damaged walls and floors. Its team also provides damage restorations due to storm, wind, and smoke; water mitigation and repair; and reconstruction and remodeling services.

License Verified:

License: verified

Institute of Inspection Cleaning and Restoration Certification

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.0
Google
4.0 / 5 (12)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
2303 US-70 #3, Durham, NC 27703
  • 24/7
  • IICRC Certified

Why choose this provider?

SERVPRO of North Durham offers commercial and residential fire damage restoration assistance. This locally operated company provides 24-hour client support in case of emergencies and aims to mitigate fire loss using specialized equipment. Its IICRC certified technicians conduct thorough inspections to assess fire damage, remove soot and smoke from affected surfaces, and perform water removal procedures if necessary. They also work closely with home and business owners for cleanups and repairs. SERVPRO of North Durham also addresses mold problems.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.9 / 5 (8)
Yelp
1.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
607 Ellis Road, Durham, NC 27703
  • 24/7
  • IICRC Certified

Why choose this provider?

As a fire damage restoration company, SERVPRO of South Durham and Orange County has been providing services to clients in the area since 2000. SERVPRO technicians are trained in smoke and fire restoration, odor control, upholstery and fabric cleaning, and water damage restoration. It conducts inspections to assess the damage sustained by the property and create custom solutions to address these problems. The company is also part of more than 1,700 disaster recovery teams in the country.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.5
Google
4.6 / 5 (100)
Yelp
2.5 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Frequently Asked Questions

  • Can a fire-damaged house be restored?

    Yes, in most cases, fire-damaged homes can be fully restored. Disaster recovery companies use specialized equipment and carefully coordinated procedures to produce impressive results. Usually, the damage can be reversed with intensive cleaning, deodorizing, and home renovations. However, if there is catastrophic structural damage, the building may need to be demolished and rebuilt.

  • How much does it cost to fix a fire-damaged house?

    The average cost of repairing structural damage depends on whether the fire was simple or complex. Homeowners typically pay between $3,500 and $5,000 to repair damage that's confined to a limited area. If major structural systems were damaged, restoration costs may exceed $50,000, and if the entire home was damaged by fire, the cost may exceed $100,000. Usually, insurance companies will pay for the damage, and homeowners are only responsible for the deductible.

  • How much does homeowners insurance cover for fire damage?

    Homeowners’ insurance covers most types of home fire damage. According to the Insurance Information Institute, the average insurance payment for fire or lightning damage exceeds $79,000. Policies typically cover the dwelling, detached structures, and personal property up to a percentage of the policy's value. Payments may vary substantially depending on whether the homeowner has an actual cash value policy that bases payments on the items' depreciated value or coverage that reimburses them for the full cost of a replacement.

  • How do I file a fire damage insurance claim?

    Insurance companies require policyholders to report damage as soon as possible. First, call your insurance company or notify the agent who issued the policy. Next, secure the property to prevent subsequent damage. Policyholders should be prepared to submit a copy of the fire report as well as documents that support all losses and expenses, including receipts for hotels or emergency accommodations.

  • Who is liable for fire damage to a rental property?

    Liability issues related to structural fires are most common in residential and commercial rental properties. If a negligent tenant starts a fire by lighting a candle or leaving an appliance plugged in, for example, the landlord has a right to recover damages. That's why most renter's insurance policies include property damage coverage as well as a liability component that can be used to resolve third-party claims.

  • How do I restore fire-damaged furniture?

    Furniture that has been damaged by smoke or fire but hasn't been significantly burned can be successfully restored in most cases. The first step is inspecting the item to determine the extent of the damage. Restoring damaged furniture typically requires a combination of heat, chemicals, and abrasives to remove soot and smoke that has coated the surface or become trapped in the pores of the wood. Leather or upholstered furniture that has sustained smoke damage can also be cleaned and deodorized. Fire damage specialists may use HEPA vacuums and ozone generators to complete the process.

  • How do I get rid of smoke damage after the fire?

    Smoke causes visible and invisible damage, including soot and odors. While homeowners can remove light smoke damage, fire damage restoration companies have advanced equipment that can make the job easier and deliver superior results. The first step is to increase ventilation in the area. Vacuums are helpful for removing loose particles before chemical solvents are applied. Dry-cleaning sponges, rubbing alcohol, paint thinner, vinegar, trisodium phosphate, and specially formulated soot removers are all helpful for releasing embedded particles. Since these products can release toxic fumes, it's important to have adequate protective gear when using them. Additional steps, such as steam cleaning and ozone treatments, may be needed to remove residual odors.