Expertise.com
2024

Last updated:

Best Auto Repair Shops in Durham

Our Recommended Top 13

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls

Our goal is to connect people with the best local professionals. We scored Durham Auto Repair Shops on more than 25 variables across five categories, and analyzed the results to give you a hand-picked list of the best.

59

Reviewed

40

Curated

13

Top Picks

Learn about our selection process.

Providers

featured provider = Featured Provider

Website
3930 Durham Chapel Hill Blvd., Durham, NC 27707
  • Nissan Service Center

Why choose this provider?

Michael Jordan Nissan lends its expertise to personal and commercial clients in Durham and its surrounding areas. The local dealership's team provides oil, brakes, battery, and tire services. Its clients can also order parts and accessories online and onsite. It also assists clients who are looking to sell and purchase used vehicular models from the brand as well as those seeking rental services. Its collision center spans about 58,000 square feet. The company offers its services in English and Spanish.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.4
Google
4.5 / 5 (1561)
Facebook
4.3 / 5 (201)
Yelp
2.5 / 5 (58)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
5412 South Miami Blvd., Durham, NC 27703

Why choose this provider?

Atlantic Tire & Service caters to clients in Durham and the surrounding areas. Its team specializes in repairing and replacing flat or leaking tires, conducting pre-purchase inspections, changing oils, and handling computerized wheel alignment services. Pre-purchase inspection solutions are also available. The shop provides a comfortable and convenient environment for clients while waiting for their vehicles to be repaired by offering complimentary coffee, Wi-Fi, cable television, and shuttle services. It also has shops located in Wakefield, Raleigh, and South Cary.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.2
Google
4.3 / 5 (347)
Yelp
3.5 / 5 (63)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
4507 Durham Chapel Hill Blvd, Durham, NC 27707
  • ASE Certified

Why choose this provider?

Sport Durst Hyundai of Durham caters to clients in the local metro and the surrounding communities. It offers general automotive repair and preventative maintenance services to help customers keep their vehicles operating optimally. Included in its areas of expertise are cooling system and radiator repair, engine diagnostic, fluid level checks and corrections, and synthetic motor oil replacement. It also addresses issues with brakes, batteries, starters, struts, and transmissions. The company provides special accommodations for first responders and military veterans.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.1
Google
4.2 / 5 (1231)
Yelp
2.0 / 5 (67)
Facebook
3.0 / 5 (4)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
1130 W. Club Blvd, Durham, NC 27701
  • State Inspection

Why choose this provider?

Since 1950, Northgate Auto Service has been dealing with the vehicle concerns of Durham drivers and car owners. It helps clients meet vehicle safety standards by diagnosing and correcting issues in catalytic converters, wheel alignment, and exhaust, brake, and transmission systems. Some of the car brands it handles include Chevrolet, Ford, Hummer, Toyota, Infiniti, and BMW. The company's ASE-certified technicians share over a hundred years of experience, combining established techniques and modern technology in every service.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (297)
Facebook
5.0 / 5 (37)
Yelp
4.5 / 5 (37)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1921 Garland Street, Durham, NC 27705
  • ASE Certified

Why choose this provider?

Tri-City Auto Care Tire Pros is a family-owned and family-operated repair shop serving motorists in Durham. It provides various automotive solutions, including brake repair, wheel alignment, and oil changes. Its technicians, who have more than 100 years of combined industry experience, also perform vehicle safety inspections that cover brake lights, headlamps, and windshield wipers. Additionally, the team conducts preventive maintenance services for hybrid vehicles and offers tires from several manufacturers, such as Michelin, BFGoodrich, and Continental. It has been in operation since 1989.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (386)
Facebook
5.0 / 5 (19)
Yelp
4.0 / 5 (17)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
4516 Durham-Chapel Hill Blvd., Durham, NC 27707
  • Toyota Service Center

Why choose this provider?

Mark Jacobson Toyota caters to the repair needs of all models of the brand. The company's technicians, who serve Durham car owners, received hands-on training on the usage of the latest collision repair and refinish technology for the repair and factory-recommended maintenance services. It also offers the ToyotaCare program, which includes 24-hour roadside assistance. Committed to achieving high levels of client satisfaction, the company opened a café, a customer lounge, and a children's play area in its service facility.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.2
Google
4.4 / 5 (1809)
Facebook
4.1 / 5 (255)
Yelp
2.5 / 5 (205)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
2601 Glenwood Ave, Raleigh, NC 27608
  • ASE Certified

Why choose this provider?

Glenwood Village Tire Pros delivers automotive solutions to the people of Durham and nearby cities. Its mechanics undertake repair and upkeep work for various types of vehicles, including passenger cars, medium-sized trucks, minivans, and SUVs. They inspect different auto components, such as brakes, suspensions, drivelines, and tires, to identify irregularities and determine if repair or replacement is required. To keep vehicles running, they also offer routine maintenance, which covers battery replacement and oil changes. The locally owned shop has been operating since 1952.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (307)
Facebook
5.0 / 5 (20)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
2105 E NC Highway 54 Unit L, Durham, NC 27713
  • ASE Certified

Why choose this provider?

Carmedix is an auto repair facility that has been serving car owners in Durham since 2014. It services cars, SUVs, and trucks of all makes and models. It repairs various parts, including the engine, radiator, car a/c, exhaust, suspension, and brakes. It also remediates oil leaks caused by damaged valve covers or oil pan gaskets. Carmedix staff educates its clients about driving habits and preventative maintenance solutions to improve their vehicle's condition and prevent unnecessary repairs. Its team is composed of ASE Certified Technicians.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.7 / 5 (645)
Yelp
4.0 / 5 (60)
Facebook
5.0 / 5 (31)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1002 W. Chapel Hill St., Durham, NC 27701

Why choose this provider?

Established in 1938, Ingold Tire & Auto Service Center has been addressing the car care and repair maintenance needs of vehicle owners in the Durham metro. It provides diagnostics to properly guide clients to identify and resolve issues experienced during driving. Its team of mechanics performs tasks that involve vital components such as cooling systems, radiators, batteries, engines, exhaust systems, transmissions, and suspension. As a tire dealership, the company has a wide selection of brands such as Pirelli, Cooper, Dunlop, Continental, and Firestone.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.8 / 5 (188)
Yelp
4.5 / 5 (81)
Facebook
4.6 / 5 (22)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
2.5
Responsiveness
Friendliness
Helpfulness
––
Detail
––

Website
225 Kentington Drive, Durham, NC 27713
  • BMW Service Center

Why choose this provider?

BMW of Southpoint is an automotive dealer that serves clients in Durham and nearby areas. It offers auto repair solutions for brakes, tires, wheels, car transmissions, cooling systems, and engines. Its team conducts vehicle inspections to diagnose and prevent underlying issues. It also provides oil, oil filter, and air filter changes. BMW of Southpoint has been in the industry for over 20 years, and its general manager, Curtis Aldershof, has over three decades of automotive experience.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.8 / 5 (3795)
Facebook
4.9 / 5 (940)
Yelp
3.5 / 5 (117)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
4503 N Roxboro Rd, Durham, NC 27704

Why choose this provider?

Cottman Transmission and Total Auto Care serves vehicle owners in Durham. Its team takes the time to learn more about the clients and their car's situation before recommending the appropriate services. The company's focus is transmission services, which include repair, maintenance, inspection, flushes, and rebuilds. It also deals with axle, clutch, flywheel, and driveshaft and u-joint repair and replacement, as well as differential diagnosis and rebuilds. The independently owned and locally operated company has been in business since 1962 and works on various makes and models of cars.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Google
4.8 / 5 (336)
Facebook
4.7 / 5 (23)
Yelp
3.5 / 5 (13)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
4805 Hope Valley Rd, Durham, NC 27707
  • ASE Certified

Why choose this provider?

Chapel Hill Tire Woodcroft Shopping Center caters to clients across the Durham metro. The company deals with malfunctioning automotive parts like tires, wheels, and rims and performs necessary repairs. It also checks the car's electrical components and records potential issues to recommend fixes to the vehicle owner. It offers other solutions, including radiator replacement, battery terminal cleaning, and emissions inspection. The company holds a Green Plus Certification from The Redwoods Group Foundation for its commitment to environmental stewardship.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Google
4.7 / 5 (800)
Facebook
4.7 / 5 (224)
Yelp
4.0 / 5 (69)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1907 W Markham Ave, Durham, NC 27705
  • ASE Certified

Why choose this provider?

Neal’s Garage has been operating in Durham since 1950. The family-owned shop repairs domestic, import, and hybrid vehicles from various brands like Audi, MINI Cooper, and Jaguar. It offers diagnostic service, on-site welding, glass and timing belt replacement, and fluids flush that help prevent engine breakdowns and cooling system damage. It inspects brakes and tires, tests batteries and wheel alignments, and conducts 30/60/90K maintenance. Awarded with the ASE Blue Seal of Excellence, Neal’s Garage employs ASE-certified Master Technicians.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.4
Google
4.5 / 5 (455)
Yelp
3.5 / 5 (66)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Frequently Asked Questions

  • Introduction

    Automobiles have increasingly become a necessary convenience. They can also be extremely frustrating when not operating properly. Knowing the basics of car maintenance can help you make informed decisions as you move forward.

    One key point to understand is the difference between auto body and auto repair shops. Auto body shops focus only on the body, or the nonmoving parts of the vehicle. Auto body technicians repair dents in doors and fenders and replace broken windshields.

    Auto repair shops handle the components that contribute to powering the vehicle or making it stop. Auto mechanics maintain and repair components, such as electrical wiring, engines, transmissions, and brakes.
  • What maintenance does a car need annually?

    Some routine maintenance, such as an oil change, is recommended every 3,000 to 5,000 miles, and other services, such as belts, hoses, and fuel filters, should be addressed quarterly. Annual upkeep includes brake and suspension checks. Specific maintenance depends on the miles driven and the vehicle's age. Consult the car's service manual for more detailed guidelines.

  • What does it mean when your car says maintenance is required?

    The vehicle's maintenance required light comes on at specific mileage intervals. If the car's been driven more than 4,500 miles, it might illuminate to remind you that an oil change is necessary to maintain optimal performance. The maintenance required alert differs from the check engine light, which appears for specific operating issues that need to be addressed.

  • How much should I budget for car maintenance?

    While AAA recommends setting aside $1,200 a year ($50 a month to cover auto maintenance and another $50 for repairs), much depends on the make and condition of the specific vehicle. A basic oil change and filter is approximately $50. However, the same service for a Mercedes-Benz costs as much as $200, according to The Detroit Bureau.

    Keeping up with routine maintenance will help prevent some major repairs, but components such as timing belts and brakes ultimately need to be replaced, putting a $400 to $900 dent in your wallet.
  • What kind of maintenance do electric cars need?

    Monthly maintenance should comprise checking the tire pressure and windshield wiper fluid. At 7,500 miles, the battery, power inverter, cabin heater, and charger modules' coolant levels need to be checked. A visual inspection of the vehicle's other moving parts, such as the power steering and suspension, should also be included.

  • Can you negotiate car repairs at a dealership?

    Dealerships use a sales or service writer management team to estimate parts and labor repair costs. Their mechanics focus on repairing the vehicle. While it's possible to negotiate a more palatable rate with dealerships, their preset pricing systems are more structured than independent shops. It pays to be prepared with cost comparisons.

  • Is car repair insurance worth the cost?

    Car repair insurance typically covers the repair of mechanical breakdowns, such as air conditioning, electrical and fuel systems, engines, and transmissions. The caveat is that a standard car repair insurance policy only covers a vehicle up to 72,000 miles, according to Forbes. Few vehicles experience major mechanical problems under 100,000 miles, and if they do, they're usually covered under warranty.

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