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2024

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Best Managed IT Service Providers in Saint Paul

Our Recommended Top 11

We did the research for you!

  • Licensing
  • User Reviews
  • Mystery Shopping Calls

Our goal is to connect people with the best local professionals. We scored Saint Paul Managed IT Service Providers on more than 25 variables across five categories, and analyzed the results to give you a hand-picked list of the best.

20

Reviewed

16

Curated

11

Top Picks

Learn about our selection process.

Providers

featured provider = Featured Provider

Website
1420 Perron Rd E, Suite 300, Mendota Heights, MN 55105

Why choose this provider?

Now Micro is an information technology company based in Saint Paul. Since 1993, it has been helping businesses with managed IT services, including network monitoring and maintenance, help desk, cybersecurity and protection, and cloud migration and management. It also offers data protection through backup, disaster recovery, and business continuity, as well as value-added services tailored to the organization’s needs. Now Micro employs technology solutions from Dell, HP, and Lenovo. It has worked with clients from the public and private sectors.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
3.9
Google
3.9 / 5 (7)
Yelp
4.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1846 Marshall Ave Apt 1, Saint Paul, MN 55104

Why choose this provider?

NTI (New Technology Integration) offers 24/7/365 support. Specialize in providing technology support to small, medium, and large-sized businesses, but also offer residential support to end-users. Clients include companies in the health care industry, law firms, dental offices, architectural firms, restaurants, data centers, residential clients, etc. We provide strategic planning, simplifying the technology in an ever-changing complex technical world. NTI was founded in 1998 with the purpose of providing clients with a new standard of IT Support. Senior software architects are available for mobile/web/app development.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Yelp
5.0 / 5 (3)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
2910 Upper 55th St, Inver Grove Heights, MN 55076

Why choose this provider?

Point North Networks Inc. is an IT and security specialist that offers MSP services in Saint Paul metro. Serving small to midsize businesses in the Twin City area, the company has over a decade of experience providing IT managed services, including server, workstation, and network support. Furthermore, Point North Networks Inc. can assist with cloud hosting, data backup, and disaster recovery. The company's technical support team offers both on-site and remote assistance 24/7.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Google
5.0 / 5 (3)
Facebook
5.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
821 3rd St Ste 102, Farmington, MN 55024

Why choose this provider?

Since 2009, SOL-I.S. has been providing managed IT cloud and outsourcing services to small and midsize businesses in metro areas in and around Minnesota, including Saint Paul. Its services are available in several packages and can be applied to PC and Mac technology and provide access to on-site and remote infrastructure monitoring, management, and support. SOL-I.S. offers backups and disaster recovery services alongside proactive and responsive cybersecurity measures, such as antivirus protection and network perimeter security.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (2)

Website
3503 Highpoint Dr N Ste 200, Oakdale, MN 55128

Why choose this provider?

Impact Group is an IT consulting group based in Oakdale and serving clients throughout the Saint Paul area and the state of Minnesota. It offers IT managed services, including a 24/7 service desk staffed by highly trained technicians, data security, hardware installation, software upgrades, disaster recovery, and regular system maintenance. The agency assists clients with staff training and hiring of IT staff. Additionally, it provides VoIP phone services, security, and supply chain management services.

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
1285 Corporate Center Dr Ste 190, Eagan, MN 55121

Why choose this provider?

Founded in 1996, Netrix IT is a provider of managed IT services to a variety of business clients throughout the Saint Paul metro area and across Minnesota. Its managed cloud service and Office 365, along with strategic network consulting, allow the company to provide clients with remote and local infrastructure management. Netrix IT also offers SOC 2 compliance training and consultation alongside remote monitoring and protection through its cybersecurity plan.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.7
Facebook
5.0 / 5 (11)
Google
4.4 / 5 (9)

Website
300 2nd St NW, New Brighton, MN 55112

Why choose this provider?

Founded in 2000, Mytech Partners Inc. is an IT managed service provider in Saint Paul metro and serving businesses in the surrounding areas. It offers IT solutions that help clients embrace modern technologies and boost productivity with efficient IT infrastructures. Its service offering includes network monitoring, patch and security management, data backup, and disaster recovery. Mytech Partners Inc. has a help desk and support team that is able to provide assistance 24 hours a day, seven days a week.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Facebook
4.8 / 5 (22)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
4131 Old Sibley Memorial Hwy Ste 200, Eagan, MN 55122

Why choose this provider?

Cadan Technologies is an IT managed service company that serves small- to medium-sized businesses throughout the St. Paul area. The agency provides IT managed services, including data security, software upgrades, remote IT support from qualified technicians, on-site hardware installation, network monitoring, and disaster recovery. It offers a range of monthly managed services packages depending on the requirements of the client. Additionally, Cadan Technologies provides IT staffing, web hosting, asset management, and cloud services.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Yelp
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
5.0
Responsiveness
Friendliness
Helpfulness
Detail

Website
2361 Highway 36 W Ste 202, Roseville, MN 55113

Why choose this provider?

Itechra was founded in 2001 to provide IT services for companies situated in the Minneapolis, Saint Paul, and Winona areas. Itechra specializes in IT managed services, custom software development, advanced cybersecurity, VoIP phone solutions, cloud computing, data backup and recovery, and enterprise solutions. The firm's IT staff is experienced, has a quick response and is a one stop shop for your IT needs. Itechra has extensive experience managing all types of complex projects means they will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget. Itechra has worked for the Minnesota District Attorney General, Miller Ingenuity, and PlastiComp LLC.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
5.0
Facebook
5.0 / 5 (1)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
235 6th Street East, Saint Paul, MN 55101

Why choose this provider?

Compudyne is a managed IT service provider that serves clients in Saint Paul. It specializes in real-time monitoring services to protect businesses and infrastructures from cyberattacks. It also offers EDGE Assist and Ware tools to help clients establish a disaster recovery plan and remotely monitor their workstations to reduce system errors. It also handles security services that include anti-spam, managed multi-factor authenticator, and web security. Compudyne has been operating and serving the financial, engineering, legal, and architecture industries since 1988.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.8
Facebook
4.8 / 5 (26)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Website
2300 Kennedy Street Northeast, Minneapolis, MN 55413

Why choose this provider?

TechGen is a locally owned and locally operated IT services company that serves clients in Saint Paul. It offers ongoing IT services to financial and medical firms, non-profit organizations, and small and medium-sized businesses. It provides StressFree IT solutions, including backup monitoring, software usage report, and disaster recovery solution. The company is ISO 27001 certified, which means that it has an information security management system that protects data confidentiality. Its founder, Reid Johnston, worked as a web application developer prior to establishing the company in 2002.

Reputation:

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
4.9
Google
4.9 / 5 (236)
Facebook
5.0 / 5 (2)
Yelp
4.0 / 5 (2)

Professionalism:

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.
3.8
Responsiveness
Friendliness
Helpfulness
Detail
––

Frequently Asked Questions

  • What does MSP stand for?

    Some people might think of Minneapolis Saint Paul International Airport or the Michigan State Police when they hear the acronym MSP,  but in the world of information technology, MSP stands for managed service provider, also known as IT/MSP.

  • What is a managed service provider?

    A managed service provider delivers a range of IT services, such as application, network services, security, and infrastructure, and provides regular and ongoing support and administration of these operations. An organization may use an MSP to manage some or all of its IT services. For example, some companies choose to outsource their network security to an MSP and manage everything else in-house.

  • What is included in IT managed services?

    MSPs can provide their own core offerings or manage third-party solutions on behalf of their clients. These services can help various-sized companies in several ways: 

    Small businesses: Small businesses may not have the budget or need for a dedicated IT team. IT/MSP companies provide a range of scalable services and can be tailored to the needs of the business. MSP solutions are often much more cost-effective than hiring permanent staff. 

    Medium and large businesses: Larger businesses can take advantage of any number of MSP services. An MSP is often the more cost-effective solution, from performance monitoring and network security to mobile device management and disaster recovery.

  • What do IT/MSP companies do?

    Most MSPs offer a wide range of services under one roof, allowing their customers to take advantage of the convenience and cost savings. Here are just some of the services an MSP can provide:

    • General IT services: Include repairing hardware, installing software, and resolving other IT issues as they arise. 

    • Disaster recovery: Helps a company stay operational during a disaster or network outage. Services include data backups, server redundancy, and data center management. 

    • Managed communications: Management of all communications services, including email, telephone networks, mobile device management, and messaging solutions. 

    • Network infrastructure management: These services include network security and monitoring, infrastructure architecture management, and on-site services, such as cable management. 

  • How many managed service providers are there?

    The global managed service provider market is estimated to grow to more than 200 billion U.S. dollars in 2020. While MSPs can adapt their services to any business in any sector, the industries that benefit the most include health, automotive, manufacturing, and the IT sector itself. 


  • Why use managed services?

    There are many reasons why a company may turn to a managed service provider, which typically depends on a company's size and individual requirements. Factors may include:

    • Top-of-the-line IT solutions that don’t break the bank. 

    • An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business. 

    • Around-the-clock monitoring to improve security and reduce downtime. 

    • Significant IT cost savings. 

    • Specific expertise is required for a particular solution or service. 

  • What is a cloud service provider?

    As the name suggests, a cloud service provider offers managed third-party services through a cloud-based platform and eliminates the need for on-premise hardware. The services on offer from a cloud-service provider vary and include application, infrastructure, and storage services. MSPs are different to cloud service providers because they typically provide a combination of managed on-premise and cloud-based services.