Laurels

Best Managed IT Service Providers in Grand Rapids
2022

Bridge IT Support

Bridge IT Support

Bridge IT Support is an IT managed service company serving dental practices and veterinary clinics in Grand Rapids since 2004. The firm offers tailored and fully customized IT management packages, which include around-the-clock network monitoring, anytime support, crisis prevention, network security services, and rapid disaster management. Clients can also benefit from data backup and recovery services, and a 24-hour help desk. Bridge IT Support has an extensive client roster, including Eisin Periodontics & Implant Dentistry, Bander Dental Group, and Cascade Hospital for Animals.

601 3 Mile Rd NW Ste C
Grand Rapids, MI 49544

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

7 (Good)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

CMIT Solutions LLC

CMIT Solutions LLC

CMIT Solutions LLC is an IT managed service provider in Grand Rapids. This firm addresses the IT needs of businesses with its proactive management and monitoring approach. Its client support process includes understanding business goals, assessing existing IT environments, and upgrading client systems to the minimum standards for the application of management solutions. The IT specialists can install cybersecurity defense layers and back up data and compile monthly metrics. CMIT Solutions LLC also handles data protection, applications, and network concerns.

1971 East Beltline Avenue Northeast
Grand Rapids, MI 49525

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

47 (Best)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

Fusion-IT

Fusion-IT

Fusion-IT is an IT managed service provider in Grand Rapids that provides business technology solutions. Its team offers a variety of IT services and support, including technology assistance and guidance, remote support, and technical support. Fusion-IT also specializes in custom solutions, which include servers and SANs, cloud solutions, and backups. The company aims to provide innovative products and IT services to different industries such as manufacturing, construction, non-profits, and small businesses.

4120 Brockton Drive Southeast
Grand Rapids, MI 49512

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

10 (Better)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

Grand Rapids Tech

Grand Rapids Tech

Grand Rapids Tech is a company offering IT managed services and many other digital and IT-related services. The company offers three classes of IT support in the form of onsite troubleshooting, managed services plans, and project-based services. Project-based services include everything from network and server installation to software upgrades and more. Managed services plans involve helping businesses stay protected from viruses and malware, active monitoring and maintenance to prevent issues, remote support, and onsite/offsite backup recovery to prevent data loss in case of emergency.

2004 Oakwood Avenue Northeast
Grand Rapids, MI 49505

WebsiteInstagram

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

41 (Best)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

i3 Business Solutions

i3 Business Solutions

i3 Business Solutions is an IT managed service company in Grand Rapids that offers IT managed services to small and medium-sized businesses. The firm has operated since 1992 and specializes in working with organizations in the real estate, medical, manufacturing, and municipality environments. Its IT managed services include 10-250 user management, network monitoring, architecture and network design, and virus protection. The company also provides a help desk and remote remediation. i3 Business Solutions is a Microsoft Certified Gold Partner, Dell Certified Partner, IBM Business Partner, and it won the CRN Pioneer Award in 2017.

560 5th St NW Ste 404
Grand Rapids, MI 49504

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

4.8 / 5 ( Best)

Total Reviews:

22 (Better)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: --

Detail: --

InsITe Business Solutions

InsITe Business Solutions

InsITe Business Solutions is a company based in Zeeland that serves local clients in Grand Rapids and international clients around the world. The business has operated since 2012 and provides IT services to businesses of all sizes, from small start-ups to large corporations. Managed services include 24-hour systems monitoring, documentation, disaster avoidance and recovery services, and IT consulting. The experienced team also offers cloud solutions, mobile integration, security system management, and business application services. InsITe Business Solutions has worked with Value Delivery, Fleetwood Group Inc., Open System Technologies Inc., and CP Solutions.

201 W Washington Ave Ste 150
Zeeland, MI 49464

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

3 (Good)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

Iserv

Iserv

Founded in 1995, Iserv is an IT managed service provider serving the Grand Rapids area. The company aims to enhance the efficiency of its clients' businesses by offering a wide range of IT services, including backup and disaster recovery, internet connectivity, network and security features, and managed cloud services. Its IT specialists are trained to collaborate with clients to understand where they can help and address needs. Other services include on-premises server patching and workstations.

5222 33rd Street Southeast
Grand Rapids, MI 49512

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

4 / 5 ( Best)

Total Reviews:

27 (Best)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A

Helpfulness: A

Detail: A

Micro Visions, Inc.

Micro Visions, Inc.

Micro Visions Inc. is an IT managed service provider in Grand Rapid that provides services to businesses in the local area and Western Michigan. The firm has operated since 1989 and specializes in serving small and medium-sized businesses. The managed services available include end-to-end change management and support, system and process integration, infrastructure upgrades, and disaster prevention and recovery. Engineering, security awareness training, Microsoft Office support, virtual VCIO, and cloud services are also available. Micro Visions Inc. is a certified Microsoft Partner and Dell Partner, and its client portfolio includes local municipalities and insurance agencies.

264 Leonard St NW
Grand Rapids, MI 49504

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

1 (Good)

Score Consistency:

Consistent (Best)

OST

OST

OST has been providing IT-powered management solutions to enterprise clients for over 20 years. The services offered by the company include digital strategy consulting, disaster recovery, systems integration, and software development. The IT-managed service providers' clients include Mall of America, NASA, Pfizer, and Target. OST operates in four locations, and it is headquartered in Grand Rapids. The company of 292 employees is led by its CEO and president, Meredith Bronk.

605 Seward Avenue Northwest
Grand Rapids, MI 49504

WebsiteInstagram

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

4.8 / 5 ( Best)

Total Reviews:

59 (Best)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: --

PEC Technologies

PEC Technologies

Founded in 1989, PEC Technologies in Grand Rapids offers full application support for desktop, web, and mobile. PEC builds custom applications to address businesses' needs, such as the development of web applications for content management. It utilizes different platforms including ASP.NET, SQL, Access, C#, and Borland Delphi. PEC's team has more than five decades of experience. The business is managed by three software engineers and has extended its services to John Wiley & Sons and Steelcase.

401 Hall Street Southwest
Grand Rapids, MI 49503

Website

Website
Springthrough

Springthrough

Founded in 2000, Springthrough is a full-service technology solutions firm that delivers cost-effective MSP services to companies in Michigan Grand Rapids. The company's IT team provides monitoring and 24-hour support, streamlining and connecting systems to eliminate downtime and boost clients' technical capabilities. It specializes in solution architecture, cloud management, workstation support, and security. Additionally, Springthrough stores and protects business data, keeps systems updated, keeps clients' IT infrastructure safe from cyber threats, and educates clients' IT staff on security strategies. It also aligns systems and workflows to increase efficiency.

62 Commerce Ave SW
Grand Rapids, MI 49503

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

2 (Good)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

Standard Computer Systems, INC

Standard Computer Systems, INC

Grand Rapids-based Standard Computer Systems solves IT management problems for its clients. It has been serving businesses and organizations around West Michigan since 1980. Among the IT management services offered by the company are remote management, Microsoft 365 support, on-site service, and back-up solutions. The company also has network specialists and a dedicated sales team in charge of complementing its IT management services. Standard Computer Systems gives free consultations to prospective clients.

678 Front Avenue Northwest
Grand Rapids, MI 49504

WebsiteInstagram

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

4.8 / 5 ( Best)

Total Reviews:

59 (Best)

Score Consistency:

Variable (Good)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: --

Syscom Business Technologies

Syscom Business Technologies

Syscom Business Technologies is a managed IT services provider in Grand Rapids. It offers services for small businesses to outsource their IT tasks, such as network security solutions, remote computer support, and VOIP phone solutions. Using co-managed IT services, it collaborates with the business’s IT department to manage its operations. It provides maintenance and 24/7 monitoring of their networks, including preventing virus and handling on-site issues. It offers support solutions to enhance the security of its network equipment and systems.

24 Weston Street Southwest
Grand Rapids, MI 49503

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

2 (Better)

Average Review Score:

4.9 / 5 ( Best)

Total Reviews:

4 (Good)

Score Consistency:

Consistent (Best)

ZetaOne

ZetaOne

Founded in 2002, ZetaOne provides MSP services in Grand Rapids metro. Its technical team resolves IT issues, protecting infrastructure with the latest software patches. The company monitors clients' computer networks, performs necessary updates, and provides rapid on-site support during technological crises. With 24/7 support, it manages servers and networks, providing remote support and repair, troubleshooting and diagnosing problems, and providing basic IT advice. ZetaOne also handles cordless telecom, cloud migration, and hardware-as-a-service (HaaS) solutions as well as repair and maintenance, network design, and vendor management.

593 Heritage Ct Ste 100
Holland, MI 49423

Website

Website

We scour the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.

Online Profiles:

1 (Good)

Average Review Score:

5 / 5 ( Best)

Total Reviews:

1 (Good)

Score Consistency:

Consistent (Best)

We hire mystery shoppers to call our providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly, and communicate politely score higher.

Responsiveness: A+

Friendliness: A+

Helpfulness: A+

Detail: A+

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